EduTECH AU 2015, Day 1, Higher Ed Leaders, “Revolutionising the Student Experience: Thinking Boldly” #edutechau

Lucy Schulz, Deakin University, came to speak about initiatives in place at Deakin, including the IBM Watson initiative, which is currently a world-first for a University. How can a University collaborate to achieve success on a project in a short time? (Lucy thinks that this is the more interesting question. It’s not about the tool, it’s how they got there.)

Some brief facts on Deakin: 50,000 students, 11,000 of whom are on-line. Deakin’s question: how can we make the on-line experience as good if not better than the face-to-face and how can on-line make face-to-face better?

Part of Deakin’s Student Experience focus was on delighting the student. I really like this. I made a comment recently that our learning technology design should be “Everything we do is valuable” and I realise now I should have added “and delightful!” The second part of the student strategy is for Deakin to be at the digital frontier, pushing on the leading edge. This includes understanding the drivers of change in the digital sphere: cultural, technological and social.

(An aside: I’m not a big fan of the term disruption. Disruption makes room for something but I’d rather talk about the something than the clearing. Personal bug, feel free to ignore.)

The Deakin Student Journey has a vision to bring students into the centre of Uni thinking, every level and facet – students can be successful and feel supported in everything that they do at Deakin. There is a Deakin personality, an aspirational set of “Brave, Stylish, Accessible, Inspiring and Savvy”.

Not feeling this as much but it’s hard to get a feel for something like this in 30 seconds so moving on.

What do students want in their learning? Easy to find and to use, it works and it’s personalised.

So, on to IBM’s Watson, the machine that won Jeopardy, thus reducing the set of games that humans can win against machines to Thumb Wars and Go. We then saw a video on Watson featuring a lot of keen students who coincidentally had a lot of nice things to say about Deakin and Watson. (Remember, I warned you earlier, I have a bit of a thing about shiny videos but ignore me, I’m a curmudgeon.)

The Watson software is embedded in a student portal that all students can access, which has required a great deal of investigation into how students communicate, structurally and semantically. This forms the questions and guides the answer. I was waiting to see how Watson was being used and it appears to be acting as a student advisor to improve student experience. (Need to look into this more once day is over.)

Ah, yes, it’s on a student home page where they can ask Watson questions about things of importance to students. It doesn’t appear that they are actually programming the underlying system. (I’m a Computer Scientist in a faculty of Engineering, I always want to get my hands metaphorically dirty, or as dirty as you can get with 0s and 1s.) From looking at the demoed screens, one of the shiny student descriptions of Watson as “Siri plus Google” looks very apt.

Oh, it has cheekiness built in. How delightful. (I have a boundless capacity for whimsy and play but an inbuilt resistance to forced humour and mugging, which is regrettably all that the machines are capable of at the moment. I should confess Siri also rubs me the wrong way when it tries to be funny as I have a good memory and the patterns are obvious after a while. I grew up making ELIZA say stupid things – don’t judge me! 🙂 )

Watson has answered 26,000 questions since February, with an 80% accuracy for answers. The most common questions change according to time of semester, which is a nice confirmation of existing data. Watson is still being trained, with two more releases planned for this year and then another project launched around course and career advisors.

What they’ve learned – three things!

  1. Student voice is essential and you have to understand it.
  2. Have to take advantage of collaboration and interdependencies with other Deakin initiatives.
  3. Gained a new perspective on developing and publishing content for students. Short. Clear. Concise.

The challenges of revolution? (Oh, they’re always there.) Trying to prevent students falling through the cracks and make sure that this tool help students feel valued and stay in contact. The introduction of new technologies have to be recognised in terms of what they change and what they improve.

Collaboration and engagement with your University and student community are essential!

Thanks for a great talk, Lucy. Be interesting to see what happens with Watson in the next generations.


EduTech Australia 2015, Day 1, Session 2, Higher Education IT Leaders #edutechau

I jumped streams (GASP) to attend Mark Gregory’s talk on “Building customer-centric IT services.” Mark is the CIO from my home institutions, the University of Adelaide, and I work closely with him on a couple of projects. There’s an old saying that if you really want to know what’s going on in your IT branch, go and watch the CIO give a presentation away from home, which may also explain why I’m here. (Yes, I’m a dreadful cynic.)

Seven years ago, we had the worst customer-centric IT ratings in Australia and New Zealand, now we have some of the highest. That’s pretty impressive and, for what it’s worth, it reflects my experiences inside the institution.

Mark showed a picture of the ENIAC team, noting that the picture had been mocked up a bit, as additional men had been staged in the picture, which was a bit strange even the ENIAC team were six women to one man. (Yes, this has been going on for a long time.) His point was that we’ve come a long way from he computer attended by acolytes as a central resource to computers everywhere that everyone can access and we have specifically chosen. Technology is now something that you choose rather than what you put up with.

For Adelaide, on a typical day we see about 56,000 devices on the campus networks, only a quarter of which are University-provided. Over time, the customer requirement for centralised skills is shrinking as their own skills and the availability of outside (often cloud-based) resources increase. In 2020-2025, fewer and fewer of people on campus will need centralised IT.

Is ERP important? Mark thinks ‘Meh’ because it’s being skinned with Apps and websites, the actual ERP running in the background. What about networks? Well, everyone’s got them. What about security? That’s more of an imposition and it’s used by design issues. Security requirements are not a crowd pleaser.

So how will our IT services change over time?

A lot of us are moving from SOE to BYOD but this means saying farewell to the Standard Operating Environment (SOE). It’s really not desirable to be in this role, but it also drives a new financial model. We see 56,000 devices for 25,000 people – the mobility ship has sailed. How will we deal with it?

We’re moving from a portal model to an app model. The one stop shop is going and the new model is the build-it-yourself app store model where every device is effectively customised. The new user will not hang out in the portal environment.

Mark thinks we really, really need to increase the level of Self Help. A year ago, he put up 16 pages of PDFs and discovered that, over the year, 35,000 people went through self help compared to 70,000 on traditional help-desk. (I question that the average person in the street knows that an IP address given most of what I see in movies. 😉 )

The newer operating systems require less help but student self-help use is outnumbered 5 times by staff usage. Students go somewhere else to get help. Interesting. Our approaches to VPN have to change – it’s not like your bank requires one. Our approaches to support have to change – students and staff work 24×7, so why were we only supporting them 8-6? Adelaide now has a contract service outside of those hours to take the 100 important calls that would have been terrible had they not been fixed.

Mark thinks that IDM and access need to be fixed, it makes up 24% of their reported problems: password broken, I can’t get on and so on.

Security used to be on the device that the Uni owned. This has changed. Now it has to be data security, as you can’t guarantee that you own the device. Virtual desktops and virtual apps can offer data containerisation among their other benefits.

Let’s change the thinking from setting a perimeter to the person themselves. The boundaries are shifting and, let’s be honest, the inside of any network with 30,000 people is going to be swampy anyway.

Project management thinking is shifting from traditional to agile, which gets closer to the customer on shorter and smaller projects. But you have to change how you think about projects.

A lot of tools used to get built that worked with data but now people want to make this part of their decision infrastructure. Data quality is now very important.

The massive shift is from “provide and control” to “advise and enable”. (Sorry, auditors.) Another massive shift is from automation of a process that existed to support a business to help in designing the processes that will support the business. This is a driver back into policy space. (Sorry, central admin branch.) At the same time, Mark believes that they’re transitioning from a functional approach to a customer-centric focus. A common services layer will serve the student, L&T, research and admin groups but those common services may not be developed or even hosted inside the institution.

It’s not a surprise to anyone who’s been following what Mark has been doing, but he believes that the role is shifting from IT operations to University strategy.

Some customers are going to struggle. Some people will always need help. But what about those highly capable individuals who could help you? This is where innovation and co-creation can take place, with specific people across the University.

Mark wants Uni IT organisations to disrupt themselves. (The Go8 are rather conservative and are not prone to discussing disruption, let alone disrupting.)

Basically, if customers can do it, make themselves happy and get what they want working, why are you in their way? If they can do it themselves, then get out of the way except for those things where you add value and make the experience better.  We’re helping people who are desperate but we’re not putting as much effort into the innovators and more radical thinkers. Mark’s belief is that investing more effort into collaboration, co-creation and innovation is the way to go.

It looks risky but is it? What happens if you put technology out there? How do you get things happening?

Mark wants us to move beyond Service Level Agreements, which he describes as the bottom bar. No great athlete performs at the top level because of an SLA. This requires a move to meaningful metrics. (Very similar to student assessment, of course! Same problem!) Just because we measure something doesn’t make it meaningful!

We tended to hire skills to provide IT support. Mark believes that we should now be hiring attributes: leaders, drivers, innovators. The customer wants to get somewhere. How can we help them?

Lots to think about – thanks, Mark!


EduTech Australia 2015, Day 1, Session 1, Part 2, Higher Ed Leaders #edutechau

The next talk was a video conference presentation, “Designed to Engage”, from Dr Diane Oblinger, formerly of EDUCAUSE (USA). Diane was joining us by video on the first day of retirement – that’s keen!

Today, technology is not enough, it’s about engagement. Diane believes that the student experience can be a critical differentiator in this. In many institutions, the student will be the differentiator. She asked us to consider three different things:

  1. What would life be like without technology? How does this change our experiences and expectations?
  2. Does it have to be human-or-machine? We often construct a false dichotomy of online versus face-to-face rather than thinking about them as a continuum.
  3. Changes in demography are causing new consumption patterns.

Consider changes in the four key areas:

  • Learning
  • Pathways
  • Credentialing
  • Alternate Models

To speak to learning, Diane wants us to think about learning for now, rather than based on our own experiences. What will happen when classic college meets online?

Diane started from the premise that higher order learning comes from complex challenges – how can we offer this to students? Well, there are game-based, high experiential activities. They’re complex, interactive, integrative, information gathering driven, team focused and failure is part of the process. They also develop tenacity (with enough scaffolding, of course). We also get, almost for free, vast quantities of data to track how students performed their solving activities, which is far more than “right” or “wrong”. Does a complex world need more of these?

The second point for learning environments is that, sometimes, massive and intensive can go hand-in-hand. The Georgia Tech Online Master of Science in Computer Science, on Udacity , with assignments, TAs and social media engagements and problem-solving.  (I need to find out more about this. Paging the usual suspects.)

The second area discussed was pathways. Students lose time, track and credits when they start to make mistakes along the way and this can lead to them getting lost in the system. Cost is a huge issue in the US (and, yes, it’s a growing issue in Australia, hooray.)  Can you reduce cost without reducing learning? Students are benefiting from guided pathways to success. Georgia State and their predictive analytics were mentioned again here – leading students to more successful pathways to get better outcomes for everyone. Greatly increased retention, greatly reduced wasted tuition fees.

We now have a lot more data on what students are doing – the challenge for us is how we integrate this into better decision making. (Ethics, accuracy, privacy are all things that we have to consider.)

Learning needs to not be structured around seat time and credit hours. (I feel dirty even typing that.) Our students learn how to succeed in the environments that we give them. We don’t want to train them into mindless repetition. Once again, competency based learning, strongly formative, reflecting actual knowledge, is the way to go here.

(I really wish that we’d properly investigated the CBL first year. We might have done something visionary. Now we’ll just look derivative if we do it three years from now. Oh, well, time to start my own University – Nickapedia, anyone?)

Credentials raised their ugly head again – it’s one of the things that Unis have had in the bag. What is the new approach to credentials in the digital environment? Certificates and diplomas can be integrated into your on-line identity. (Again, security, privacy, ethics are all issues here but the idea is sound.) Example given was “Degreed”, a standalone credentialing site that can work to bridge recognised credentials from provide to employer.

Alternatives to degrees are being co-created by educators and employers. (I’m not 100% sure I agree with this. I think that some employers have great intentions but, very frequently, it turns into a requirement for highly specific training that might not be what we want to provide.)

Can we reinvent an alternative model that reinvents delivery systems, business models and support models? Can a curriculum be decentralised in a centralised University? What about models like Minerva? (Jeff mentioned this as well.)

(The slides got out of whack with the speaker for a while, apologies if I missed anything.)

(I should note that I get twitchy when people set up education for-profit. We’ve seen that this is a volatile market and we have the tension over where money goes. I have the luxury of working for an entity where its money goes to itself, somehow. There are no shareholders to deal with, beyond the 24,000,000 members of the population, who derive societal and economic benefit from our contribution.)

As noted on the next slide, working learners represent a sizeable opportunity for increased economic growth and mobility. More people in college is actually a good thing. (As an aside, it always astounds me when someone suggests that people are spending too much time in education. It’s like the insult “too clever by half”, you really have to think about what you’re advocating.)

For her closing thoughts, Diane thinks:

  1. The boundaries of the educational system must be re-conceptualised. We can’t ignore what’s going on around us.
  2. The integration of digital and physical experiences are creating new ways to engage. Digital is here and it’s not going away. (Unless we totally destroy ourselves, of course, but that’s a larger problem.)
  3. Can we design a better future for education.

Lots to think about and, despite some technical issues, a great talk.

 


The driverless car is more than transportation technology.

I’m hoping to write a few pieces on design in the coming days. I’ll warn you now that one of them will be about toilets, so … urm … prepare yourself, I guess? Anyway, back to today’s theme: the driverless car. I wanted to talk about it because it’s a great example of what technology could do, not in terms of just doing something useful but in terms of changing how we think. I’m going to look at some of the changes that might happen. No doubt many of you will have ideas and some of you will disagree so I’ll wait to see what shows up in the comments.

Humans have been around for quite a long time but, surprisingly given how prominent they are in our lives, cars have only been around for 120 years in the form that we know them – gasoline/diesel engines, suspension and smaller-than-buggy wheels. And yet our lives are, in many ways, built around them. Our cities bend and stretch in strange ways to accommodate roads, tunnels, overpasses and underpasses. Ask anyone who has driven through Atlanta, Georgia, where an Interstate of near-infinite width can be found running from Peachtree & Peachtree to Peachtree, Peachtree, Peachtree and beyond!

But what do we think of when we think of cars? We think of transportation. We think of going where we want, when we want. We think of using technology to compress travel time and this, for me, is a classic human technological perspective because we are love to amplify. Cars make us faster. Computers allow us to add up faster. Guns help us to kill better.

So let’s say we get driverless cars and, over time, the majority of cars on the road are driverless. What does this mean? Well, if you look at road safety stats and the WHO reports, you’ll see that about up 40% of traffic fatalities can be straight line accidents (these figures from the Victorian roads department, 2006-2013). That is, people just drive off a straight road and kill themselves. The leading killers overall are alcohol, fatigue, and speed. Driverless cars will, in one go, remove all of these. Worldwide, a million people per year just stopped dying.

But it’s not just transportation. In America, commuting to work eats up from 35-65 hours of your year. If you live in DC, you spend two weeks every year cursing the Beltway. And it’s not as if you can easily work in your car so those are lost hours. That’s not enjoyable driving! That’s hours of frustration, wasted fuel, exposure to burning fuel, extra hours you have to work. The fantasy of the car is driving a convertible down the Interstate in the sunshine, listening to rock, and singing along. The reality is inching forward with the windows up in a 10 year old Nissan family car while stuck between FM stations and having to listen to your second iPod because the first one’s out of power. And it’s the joke one that only has Weird Al on it.

Enter the driverless car. Now you can do some work but there’s no way that your commute will be as bad anyway because we can start to do away with traffic lights and keep the traffic moving. You’ll be there for less time but you can do more. Have a sleep if you want. Learn a language. Do a MOOC! Winning!

Why do I think it will be faster? Every traffic light has a period during which no-one is moving. Why? Because humans need clear signals and need to know what other drivers are doing. A driverless car can talk to other cars and they can weave in and out of the traffic signals. Many traffic jams are caused by people hitting the brakes and then people arrive at this braking point faster than people are leaving. There is no need for this traffic jam and, with driverless cars, keeping distance and speed under control is far easier. Right now, cars move like ice through a vending machine. We want them to move like water.

How will you work in your car? Why not make every driverless car a wireless access point using mesh networking? Now the more cars you get together, the faster you can all work. The I495 Beltway suddenly becomes a hub of activity rather than a nightmare of frustration. (In a perfect world, aliens come to Earth and take away I495 as their new emperor, leaving us with matter transporters, but I digress.)

But let’s go further. Driverless cars can have package drops in them. The car that picks you up from work has your Amazon parcels in the back. It takes meals to people who can’t get out. It moves books around.

But let’s go further. Make them electric and put some of Elon’s amazing power cells into them and suddenly we have a power transportation system if we can manage the rapid charge/discharge issues. Your car parks in the city turn into repair and recharge facilities for fleets of driverless cars, charging from the roof solar and wind, but if there’s a power problem, you can send 1000 cars to plug into the local grid and provide emergency power.

We still need to work out some key issues of integration: cyclists, existing non-converted cars and pedestrians are the first ones that come to mind. But, in my research group, we have already developed passive localisation that works on a scale that could easily be put onto cars so you know when someone is among the cars. Combine that with existing sensors and all a cyclist has to do is to wear a sensor (non-personalised, general scale and anonymised) that lets intersections know that she is approaching and the cars can accommodate it. Pedestrians are slow enough that cars can move around them. We know that they can because slow humans do it often enough!

We start from ‘what could we do if we produced a driverless car’ and suddenly we have free time, increased efficiency and the capacity to do many amazing things.

Now, there are going to be protests. There are going to be people demanding their right to drive on the road and who will claim that driverless cars are dangerous. There will be anti-robot protests. There already have been. I expect that the more … freedom-loving states will blow up a few of these cars to make a point. Anyone remember the guy waving a red flag who had to precede every automobile? It’s happened before. It will happen again.

We have to accept that there are going to be deaths related to this technology, even if we plan really hard for it not to happen, and it may be because of the technology or it may be because of opposing human action. But cars are already killing so may people. 1.2 million people died on the road in 2010, 36,000 from America. We have to be ready for the fact that driverless cars are a stepping stone to getting people out of the grind of the commute and making much better use of our cities and road spaces. Once we go driverless we need to look at how many road accidents aren’t happening, and address the issues that still cause accidents in a driverless example.

Understand the problem. Measure what’s happening. Make a change. Measure again. Determine the impact.

When we think about keeping the manually driven cars on the road, we do have a precedent. If you look at air traffic, the NTSB Accidents and Accident Rates by NTSB Classification 1998-2007 report tells us that the most dangerous type of flying is small private planes, which are more than 5 times more likely to have an accident than commercial airliners. Maybe it will be the insurance rates or the training required that will reduce the private fleet? Maybe they’ll have overrides. We have to think about this.

It would be tempting to say “why still have cars” were it not for the increasingly ageing community, those people who have several children and those people who have restricted mobility, because they can’t just necessarily hop on a bike or walk. As someone who has had multiple knee surgeries, I can assure you that 100m is an insurmountable distance sometimes – and I used to run 45km up and down mountains. But what we can do is to design cities that work for people and accommodate the new driverless cars, which we can use in a much quieter, efficient and controlled manner.

Vehicles and people can work together. The Denver area, Bahnhofstrasse in Zurich and Bourke Street Mall in Melbourne are three simple examples where electric trams move through busy pedestrian areas. Driverless cars work like trams – or they can. Predictable, zoned and controlled. Better still, for cyclists, driverless cars can accommodate sharing the road much more easily although, as noted, there may still be some issues for traffic control that will need to be ironed out.

It’s easy to look at the driverless car as just a car but this is missing all of the other things we could be doing. This is just one example where the replacement of something ubiquitous that might just change the world for the better.


What to support? Thoughts on funding for ideas. We must fund the forges of creativity as well as the engines of science (@JulianBurnside #ideasforaus)

Screen Shot 2015-05-03 at 3.56.11 pm

The barrister and #HumanRightsExtremist, Julian Burnside AO QC, was part of today’s Carnegie Conversations at the Opera House. While I’m not there, I was intrigued by a tweet he sent about other discussions going on today regarding the investment of our resources to do the maximum good. (I believe that this was the session following his, with Peter Singer and chaired by Ann Cherry.)

Mr Burnside’s Tweet was (for those who haven’t seen the image):

What to support? Effective Altruism is good, but what about funding the arts, ideas and other things which can’t be measured?

Some of the responses to this Tweet tried to directly measure the benefits of a cure for Malaria against funding the arts and, to me, this misses the point. I am a scientist, an artist, a husband, a cat steward, and many other things. As a scientist, I use the scientific method when I am undertaking my research into improving education for students and developing better solutions for use of technology. If you were to ask me which is better, putting funds into distributing a malarial cure or subsiding an opera, then we are so close to the endpoint of the activity that the net benefit can be measured. But if you were to ask me whether this means we could defund the arts to concentrate on biological science, I’d have to say no, because the creative development of solutions is not strictly linked to the methodical application of science.

As a computer scientist, I work in vast artificial universes where it is impossible to explore every option because we do not have enough universe. I depend upon insights and creativity to help me work out the solutions, which I can then test methodically. This is a known problem in all forms of large-scale optimisation – we have to settle for finding what we can, seeking the best, and we often have to step away to make sure that the peak we have ascended is not a foothill in the shadow of a greater mountain.

Measuring what goes into the production of a new idea is impossible. I can tell you that a number of my best solutions have come from weeks or months of thinking, combined with music, visits to art galleries, working with my hands, the pattern of water in the shower and the smell of fresh bread.

Once we have an idea then, yes, absolutely, let us fund centres and institutions that support and encourage the most rigorous and excellent mechanisms for turning ideas into reality. When we have a cure for malaria, we must fund it and distribute it, working on ways to reduce delays and cost mark-ups to those who need it most. But we work in spaces so big that walking the whole area is impossible. We depend upon leaps of intuition, creative exploration of solution spaces and, on occasion, flashes of madness to find the ideas that we can then develop

To think that we can focus only on the measurable outcomes is to totally miss the fact that we have no real idea where many of our best ideas come from and yet so many of us have stories of insight and clarity that stem from our interactions with a rich, developed culture of creativity. And that means funding the arts, the ideas and things that we cannot measure.

(Edited to make the hashtag at the top less likely to be misparsed.)


Think. Create. Code. Vis! (@edXOnline, @UniofAdelaide, @cserAdelaide, @code101x, #code101x)

I just posted about the massive growth in our new on-line introductory programming course but let’s look at the numbers so we can work out what’s going on and, maybe, what led to that level of success. (Spoilers: central support from EdX helped a huge amount.) So let’s get to the data!

I love visualised data so let’s look at the growth in enrolments over time – this is really simple graphical stuff as we’re spending time getting ready for the course at the moment! We’ve had great support from the EdX team through mail-outs and Twitter and you can see these in the ‘jumps’ in the data that occurred at the beginning, halfway through April and again at the end. Or can you?

Rapid growth in enrolment!

Rapid growth in enrolment! But it’s a little hard to see in this data.

Hmm, this is a large number, so it’s not all that easy to see the detail at the end. Let’s zoom in and change the layout of the data over to steps so we can things more easily. (It’s worth noting that I’m using the free R statistical package to do all of this. I can change one line in my R program and regenerate all of my graphs and check my analysis. When you can program, you can really save time on things like this by using tools like R.)

Screen Shot 2015-04-30 at 2.40.24 pm
Now you can see where that increase started and then the big jump around the time that e-mail advertising started, circled. That large spike at the end is around 1500 students, which means that we jumped 10% in a day.

When we started looking at this data, we wanted to get a feeling for how many students we might get. This is another common use of analysis – trying to work out what is going to happen based on what has already happened.

As a quick overview, we tried to predict the future based on three different assumptions:

  1. that the growth from day to day would be roughly the same, which is assuming linear growth.
  2. that the growth would increase more quickly, with the amount of increase doubling every day (this isn’t the same as the total number of students doubling every day).
  3. that the growth would increase even more quickly than that, although not as quickly as if the number of students were doubling every day.

If Assumption 1 was correct, then we would expect the graph to look like a straight line, rising diagonally. It’s not. (As it is, this model predicted that we would only get 11,780 students. We crossed that line about 2 weeks ago.

So we know that our model must take into account the faster growth, but those leaps in the data are changes that caused by things outside of our control – EdX sending out a mail message appears to cause a jump that’s roughly 800-1,600 students, and it persists for a couple of days.

Let’s look at what the models predicted. Assumption 2 predicted a final student number around 15,680. Uhh. No. Assumption 3 predicted a final student number around 17,000, with an upper bound of 17,730.

Hmm. Interesting. We’ve just hit 17,571 so it looks like all of our measures need to take into account the “EdX” boost. But, as estimates go, Assumption 3 gave us a workable ballpark and we’ll probably use it again for the next time that we do this.

Now let’s look at demographic data. We now we have 171-172 countries (it varies a little) but how are we going for participation across gender, age and degree status? Giving this information to EdX is totally voluntary but, as long as we take that into account, we make some interesting discoveries.

Age demographic data from EdX

Age demographic data from EdX

Our median student age is 25, with roughly 40% under 25 and roughly 40% from 26 to 40. That means roughly 20% are 41 or over. (It’s not surprising that the graph sits to one side like that. If the left tail was the same size as the right tail, we’d be dealing with people who were -50.)

The gender data is a bit harder to display because we have four categories: male, female, other and not saying. In terms of female representation, we have 34% of students who have defined their gender as female. If we look at the declared male numbers, we see that 58% of students have declared themselves to be male. Taking into account all categories, this means that our female participant percentage could be as high as 40% but is at least 34%. That’s much higher than usual participation rates in face-to-face Computer Science and is really good news in terms of getting programming knowledge out there.

We’re currently analysing our growth by all of these groupings to work out which approach is the best for which group. Do people prefer Twitter, mail-out, community linkage or what when it comes to getting them into the course.

Anyway, lots more to think about and many more posts to come. But we’re on and going. Come and join us!


Think. Create. Code. Wow! (@edXOnline, @UniofAdelaide, @cserAdelaide, @code101x, #code101x)

Screenshot of our EdX page.

Screenshot of our EdX page. Shiny!

Things are really exciting here because, after the success of our F-6 on-line course to support teachers for digital technologies, the Computer Science Education Research group are launching their first massive open on-line course (MOOC) through AdelaideX, the partnership between the University of Adelaide and EdX. (We’re also about to launch our new 7-8 course for teachers – watch this space!)

Our EdX course is called “Think. Create. Code.” and it’s open right now for Week 0, although the first week of real content doesn’t go live until the 30th. If you’re not already connected with us, you can also follow us on Facebook (code101x) or Twitter (@code101x), or search for the hashtag #code101x. (Yes, we like to be consistent.)

I am slightly stunned to report that, less than 24 hours before the first content starts to roll out, that we have 17,531 students enrolled, across 172 countries. Not only that, but when we look at gender breakdown, we have somewhere between 34-42% women (not everyone chooses to declare a gender). For an area that struggles with female participation, this is great news.

I’ll save the visualisation data for another post, so let’s quickly talk about the MOOC itself. We’re taking a 6 week approach, where students focus on developing artwork and animation using the Processing language, but it requires no prior knowledge and runs inside a browser. The interface that has been developed by the local Adelaide team (thank you for all of your hard work!) is outstanding and it’s really easy to make things happen.

I love this! One of the biggest obstacles to coding is having to wait until you see what happens and this can lead to frustration and bad habits. In Processing you can have a circle on the screen in a matter of seconds and you can start playing with colour in the next second. There’s a lot going on behind the screen to make it this easy but the student doesn’t need to know it and can get down to learning. Excellent!

I went to a great talk at CSEDU last year, presented by Hugh Davis from Southampton, where Hugh raised some great issues about how MOOCs compared to traditional approaches. I’m pleased to say that our demography is far more widespread than what was reported there. Although the US dominates, we have large representations from India, Asia, Europe and South America, with a lot of interest from Africa. We do have a lot of students with prior degrees but we also have a lot of students who are at school or who aren’t at University yet. It looks like the demography of our programming course is much closer to the democratic promise of free on-line education but we’ll have to see how that all translates into participation and future study.

While this is an amazing start, the whole team is thinking of this as part of a project that will be going on for years, if not decades.

When it came to our teaching approach, we spent a lot of time talking (and learning from other people and our previous attempts) about the pedagogy of this course: what was our methodology going to be, how would we implement this and how would we make it the best fit for this approach? Hugh raised questions about the requirement for pedagogical innovation and we think we’ve addressed this here through careful customisation and construction (we are working within a well-defined platform so that has a great deal of influence and assistance).

We’ve already got support roles allocated to staff and students will see us on the course, in the forums, and helping out. One of the reasons that we tried to look into the future for student numbers was to work out how we would support students at this scale!

One of our most important things to remember is that completion may not mean anything in the on-line format. Someone comes on and gets an answer to the most pressing question that is holding them back from coding, but in the first week? That’s great. That’s success! How we measure that, and turn that into traditional numbers that match what we do in face-to-face, is going to be something we deal with as we get more information.

The whole team is raring to go and the launch point is so close. We’re looking forward to working with thousands of students, all over the world, for the next six weeks.

Sound interesting? Come and join us!


Musing on Industrial Time

Now Print, Black, Linocut, (C) Nick Falkner, 2013

I caught up with a good friend recently and we were discussing the nature of time. She had stepped back from her job and was now spending a lot of her time with her new-born son. I have gone to working three days a week, hence have also stepped back from the five-day grind.  It was interesting to talk about how this change to our routines had changed the way that we thought of and used time. She used a term that I wanted to discuss here, which was industrial timeto describe the clock-watching time of the full-time worker. This is part of the larger area of time discipline, how our society reacts to and uses time, and is really quite interesting. Both of us had stopped worrying about the flow of time in measurable hours on certain days and we just did things until we ran out of day. This is a very different activity from the usual “do X now, do Y in 15 minutes time” that often consumes us. In my case, it took me about three months of considered thought and re-training to break the time discipline habits of thirty years. In her case, she has a small child to help her to refocus her time sense on the now.

Modern time-sense is so pervasive that we often don’t think about some of the underpinnings of our society. It is easy to understand why we have years and, although they don’t line up properly, months given that these can be matched to astronomical phenomena that have an effect on our world (seasons and tides, length of day and moonlight, to list a few). Days are simple because that’s one light/dark cycle. But why there are 52 weeks in a year? Why are there 7 days in a week? Why did the 5-day week emerge as a contiguous block of 5 days? What is so special about working 9am to 5pm?

A lot of modern time descends from the struggle of radicals and unionists to protect workers from the excesses of labour, to stop people being worked to death, and the notion of the 8 hour day is an understandable division of a 24 hour day into three even chunks for work, rest and leisure. (Goodness, I sound like I’m trying to sell you chocolate!)

If we start to look, it turns out that the 7 day week is there because it’s there, based on religion and tradition. Interestingly enough, there have been experiments with other week lengths but it appears hard to shift people who are used to a certain routine and, tellingly, making people wait longer for days off appears to be detrimental to adoption.

If we look at seasons and agriculture, then there is a time to sow, to grow, to harvest and to clear, much as there is a time for livestock to breed and to be raised for purpose. If we look to the changing time of sunrise and sunset, there is a time at which natural light is available and when it is not. But, from a time discipline perspective, these time systems are not enough to be able to build a large-scale, industrial and synchronised society upon – we must replace a distributed, loose and collective notion of what time is with one that is centralised, authoritarian and singular. While religious ceremonies linked to seasonal and astronomical events did provide time-keeping on a large scale prior to the industrial revolution, the requirement for precise time, of an accuracy to hours and minutes, was not possible and, generally, not required beyond those cues given from nature such as dawn, noon, dusk and so on.

After the industrial revolution, industries and work was further developed that was heavily separated from a natural linkage – there are no seasons for a coal mine or a steam engine – and the development of the clock and reinforcement of the calendar of work allowed both the measurement of working hours (for payment) and the determination of deadlines, given that natural forces did not have to be considered to the same degree. Steam engines are completed, they have no need to ripen.

With the notion of fixed and named hours, we can very easily determine if someone is late when we have enough tools for measuring the flow of time. But this is, very much, the notion of the time that we use in order to determine when a task must be completed, rather than taking an approach that accepts that the task will be completed at some point within a more general span of time.

We still have confusion where our understanding of “real measures” such as days, interact with time discipline. Is midnight on the 3rd of April the second after the last moment of April the 2nd or the second before the first moment of April the 4th? Is midnight 12:00pm or 12:00am? (There are well-defined answers to this but the nature of the intersection is such that definitions have to be made.)

But let’s look at teaching for a moment. One of the great criticisms of educational assessment is that we confuse timeliness, and in this case we specifically mean an adherence to meeting time discipline deadlines, with achievement. Completing the work a crucial hour after it is due can lead to that work potentially not being marked at all, or being rejected. But we do usually have over-riding reasons for doing this but, sadly, these reasons are as artificial as the deadlines we impose. Why is an Engineering Degree a four-year degree? If we changed it to six would we get better engineers? If we switched to competency based training, modular learning and life-long learning, would we get more people who were qualified or experienced with engineering? Would we get less? What would happen if we switched to a 3/1/2/1 working week? Would things be better or worse? It’s hard to evaluate because the week, and the contiguous working week, are so much a part of our world that I imagine that today is the first day that some of you have thought about it.

Back to education and, right now, we count time for our students because we have to work out bills and close off accounts at end of financial year, which means we have to meet marking and award deadlines, then we have to project our budget, which is yearly, and fit that into accredited degree structures, which have year guidelines…

But I cannot give you a sound, scientific justification for any of what I just wrote. We do all of that because we are caught up in industrial time first and we convince ourselves that building things into that makes sense. Students do have ebb and flow. Students are happier on certain days than others. Transition issues on entry to University are another indicator that students develop and mature at different rates – why are we still applying industrial time from top to bottom when everything we see here says that it’s going to cause issues?

Oh, yes, the “real world” uses it. Except that regular studies of industrial practice show that 40 hour weeks, regular days off, working from home and so on are more productive than the burn-out, everything-late, rush that we consider to be the signs of drive. (If Henry Ford thinks that making people work more than 40 hours a week is bad for business, he’s worth listening to.) And that’s before we factor in the development of machines that will replace vast numbers of human jobs in the next 20 years.

I have a different approach. Why aren’t we looking at students more like we regard our grape vines? We plan, we nurture, we develop, we test, we slowly build them to the point where they can produce great things and then we sustain them for a fruitful and long life. When you plant grape vines, you expect a first reasonable crop level in three years, and commercial levels at five. Tellingly, the investment pattern for grapes is that it takes you 10 years to break even and then you start making money back. I can’t tell you how some of my students will turn out until 15-25 years down the track and it’s insanity to think you can base retrospective funding on that timeframe.

You can’t make your grapes better by telling them to be fruitful in two years. Some vines take longer than others. You can’t even tell them when to fruit (although can trick them a little). Yet, somehow, we’ve managed to work around this to produce a local wine industry worth around $5 billion dollars. We can work with variation and seasonal issues.

One of the reasons I’m so keen on MOOCs is that these can fit in with the routines of people who can’t dedicate themselves to full-time study at the moment. By placing well-presented, pedagogically-sound materials on-line, we break through the tyranny of the 9-5, 5 day work week and let people study when they are ready to, where they are ready to, for as long as they’re ready to. Like to watch lectures at 1am, hanging upside down? Go for it – as long as you’re learning and not just running the video in the background while you do crunches, of course!

Once you start to question why we have so many days in a week, you quickly start to wonder why we get so caught up on something so artificial. The simple answer is that, much like money, we have it because we have it. Perhaps it’s time to look at our educational system to see if we can do something that would be better suited to developing really good knowledge in our students, instead of making them adept at sliding work under our noses a second before it’s due. We are developing systems and technologies that can allow us to step outside of these structures and this is, I believe, going to be better for everyone in the process.

Conformity isn’t knowledge, and conformity to time just because we’ve always done that is something we should really stop and have a look at.


I want you to be sad. I want you to be angry. I want you to understand.

Nick Falkner is an Australian academic with a pretty interesting career path. He is also a culture sponge and, given that he’s (very happily) never going to be famous enough for a magazine style interview, he interviews himself on one of the more confronting images to come across the wires recently. For clarity, he’s the Interviewer (I) when he’s asking the questions.

The photo of Indian parents helping their children to "cheat" (Original: STRDEL/AFP/GETTY IMAGES)

The photo of Indian parents helping their children to “cheat” (Original: STRDEL/AFP/GETTY IMAGES)

Interviewer: As you said, “I want you to be sad. I want you to be angry. I want you to understand.” I’ve looked at the picture and I can see a lot of people who are being associated with a mass cheating scandal in the Indian state of Bihar. This appears to be a systematic problem, especially as even more cheating has been exposed in the testing for the police force! I think most people would agree that it’s a certainly a sad state of affairs and there are a lot of people I’ve heard speaking who are angry about this level of cheating – does this mean I understand? Basically, cheating is wrong?

Nick: No. What’s saddening me is that most of the reaction I’ve seen to this picture is lacking context, lacking compassion and, worse, perpetrating some of the worst victim blaming I’ve ever seen. I’m angry because people still don’t get that the system in place is Bihar, and wherever else we put systems like this, is going to lead to behaviour like this out of love and a desire for children to have opportunity, rather than some grand criminal scheme of petty advancement.

Interviewer: Well, ok, that’s a pretty strong set of statements. Does this mean that you think cheating is ok?

Nick: (laughs) Well, we’ve got the most usual response out of the way. No, I don’t support “cheating” in any educational activity because it means that the student is bypassing the learning design and, if we’ve done our job, this will be to their detriment. However, I also strongly believe that some approaches to large-scale education naturally lead to a range of behaviours where external factors can affect the perceived educational benefit to the student. In other words, I don’t want students to cheat but I know that we sometimes set things up so that cheating becomes a rational response and, in some cases, the only difference between a legitimate advantage and “cheating” is determined by privilege, access to funds and precedent.

Interviewer: Those are big claims. And you know what that means…

Nick: You want evidence! Ok. Let’s start with some context. Bihar is the third-largest state in India by population, with over 100 million people, the highest density of population in India, the largest number of people under 25 (nearly 60%), a heavily rural population (~85%) and a literacy rate around 64%. Bihar is growing very quickly but has put major work into its educational systems. From 2001 to 2011, literacy jumped from 48 to 64% – 20 of those percentage points are in increasing literacy in women alone.

If we took India out of the measurement, Bihar is in the top 11 countries in the world by population. And it’s accelerating in growth. At the same time, Bihar has lagged behind other Indian states in socio-economic development (for a range of reasons – it’s very … complicated). Historically, Bihar has been a seat of learning but recent actions, including losing an engineering college in 2000 due to boundary re-alignment, means that they are rebuilding themselves right now. At the same time, Bihar has a relatively low level of industrialisation by Indian standards although it’s redefining itself away from agriculture to services and industry at the moment, with some good economic growth. There are some really interesting projects on the horizon – the Indian Media Hub, IT centres and so on – which may bring a lot more money into the region.

Interviewer: Ok, Bihar is big, relatively poor … and?

Nick: And that’s the point. Bihar is full of people, not all of whom are literate, and many of whom still live in Indian agricultural conditions. The future is brightening for Bihar but if you want to be able to take advantage of that, then you’re going to have to be able to get into the educational system in the first place. That exam that the parents are “helping” their children with is one that is going to have an almost incomprehensibly large impact on their future…

Interviewer: Their future employment?

Nick:  Not just that! This will have an impact on whether they live in a house with 24 hour power. On whether they will have an inside toilet. On whether they will be able to afford good medicine when they or their family get sick. On whether they will be able to support their parents when they get old. On how good the water they drink is. As well, yes, it will help them to get into a University system where, unfortunately, existing corruption means that money can smooth a path where actual ability has led to a rockier road. The article I’ve just linked to mentions pro-cheating rallies in Uttar Pradesh in the early 90s but we’ve seen similar arguments coming from areas where rote learning, corruption and mass learning systems are thrown together and the students become grist to a very hard stone mill.  And, by similar arguments, I mean pro-cheating riots in China in 2013. Student assessment on the massive scale. Rote learning. “Perfect answers” corresponding to demonstrating knowledge. Bribery and corruption in some areas. Angry parents because they know that their children are being disadvantaged while everyone else is cheating. Same problem. Same response.

Interviewer: Well, it’s pretty sad that those countries…

Nick: I’m going to stop you there. Every time that we’ve forced students to resort to rote learning and “perfect answer” memorisation to achieve good outcomes, we’ve constructed an environment where carrying in notes, or having someone read you answers over a wireless link, suddenly becomes a way to successfully reach that outcome. The fact that this is widely used in the two countries that have close to 50% of the world’s population is a reflection of the problem of education at scale. Are you volunteering to sit down and read the 50 million free-form student essays that are produced every year in China under a fairer system? The US approach to standardised testing isn’t any more flexible. Here’s a great article on what’s wrong with the US approach because it identifies that these tests are good for measuring conformity to the test and its protocol, not the quality of any education received or the student’s actual abilities. But before we get too carried away about which countries cheat most, here are some American high school students sharing answers on Twitter.

Every time someone talks about the origin of a student, rather than the system that a student was trained under, we start to drift towards a racist mode of thinking that doesn’t help. Similar large-scale, unimaginative, conform-or-perish tests that you have to specifically study for across India, China and the US. What do we see? No real measurement of achievement or aptitude. Cheating. But let’s go back to India because the scale of the number of people involved really makes the high stakes nature of these exams even more obvious. Blow your SATs or your GREs and you can still do OK, if possibly not really well, in the US. In India… let’s have a look.

State Bank of India advertised some entry-level vacancies back in 2013. They wanted 1,500 people. 17 million applied. That’s roughly the adult population of Australia applying for some menial work at the bank. You’ve got people who are desperate to work, desperate to do something with their lives. We often think of cheats as being lazy or deceitful when it’s quite possible to construct a society so that cheating is part of a wider spectrum of behaviour that helps you achieve your goals. Performing well in exams in India and China is a matter of survival when you’re talking about those kinds of odds, not whether you get a great or an ok job.

Interviewer: You’d use a similar approach to discuss the cheating on the police exam?

Nick: Yes. It’s still something that shouldn’t be happening but the police force is a career and, rather sadly, can also be a lucrative source of alternative income in some countries. It makes sense that this is also something that people consider to be very, very high stakes. I’d put money on similar things happening in countries where achieving driving licences are a high stakes activity. (Oh, good, I just won money.)

Interviewer: So why do you want us to be sad?

Nick: I don’t actually want people to be sad, I’d much prefer it if we didn’t need to have this discussion. But, in a nutshell, every parent in that picture is actually demonstrating their love and support for their children and family. That’s what the human tragedy is here. These Biharis probably don’t have the connections or money to bypass the usual constraints so the best hope that their kids have is for their parents to risk their lives climbing walls to slip them notes.

I mean, everyone loves their kids. And, really, even those of us without children would be stupid not to realise that all children are our children in many ways, because they are the future. I know a lot of parents who saw this picture and they didn’t judge the people on the walls because they could see themselves there once they thought about it.

But it’s tragic. When the best thing you can do for your child is to help them cheat on an exam that controls their future? How sad is that?

Interviewer: Do you need us to be angry? Reading back, it sounds like you have enough anger for all of us.

Nick: I’m angry because we keep putting these systems in place despite knowing that they’re rubbish. Rousseau knew it hundreds of years ago. Dewey knew it in the 1930s. We keep pretending that exams like this sort people on merit when all of our data tells us that the best indicator of performance is the socioeconomic status of the parents, rather than which school they go to. But, of course, choosing a school is a kind of “legal” cheating anyway.

Interviewer: Ok, now there’s a controversial claim.

Nick: Not really. Studies show us that students at private schools tend to get higher University entry marks, which is the gateway to getting into courses and also means that they’ve completed their studies. Of course, the public school students who do get in go on to get higher GPAs… (This article contains the data.)

Interviewer: So it all evens out?

Nick: (laughs) No, but I have heard people say that. Basically, sending your kids to a “better” school, one of the private schools or one of the high-performing publics, especially those that offer International Baccalaureate, is not going to hurt your child’s chances of getting a good Tertiary entry mark. But, of course, the amount of money required to go to a private school is not… small… and the districting of public schools means that you have to be in the catchment to get one of these more desirable schools. And, strangely enough, once you factor in the socio-economic factors and outlook for a school district, it’s amazing how often that the high-performing schools map into higher SEF areas. Not all of them and there are some magnificent efforts in innovative and aggressive intervention in South Australia alone but even these schools have limited spaces and depend upon the primary feeder schools. Which school you go to matters. It shouldn’t. But it does.

So, you could bribe someone to make the exam easier or you could pay up to AUD $24,160 in school fees every year to put your child into a better environment. You could go to your local public school or, if you can manage the difficulty and cost of upheaval, you could relate to a new suburb to get into a “better” public school. Is that fair to the people that your child is competing against to get into limited places at University if they can’t afford that much or can’t move? That $24,000 figure is from this year’s fees for one of South Australia’s most highly respected private schools. That figure is 10 times the nominal median Indian income and roughly the same as an experienced University graduate would make in Bihar each year. In Australia, the 2013 median household income was about twice that figure, before tax. So you can probably estimate how many Australian families could afford to put one, or more, children through that kind of schooling for 5-12 years and it’s not a big number.

The Biharis in the picture don’t have a better option. They don’t have the money to bribe or the ability to move. Do you know how I know? Because they are hanging precariously from a wall trying to help their children copy out a piece of information in perfect form in order to get an arbitrary score that could add 20 years to their lifespan and save their own children from dying of cholera or being poisoned by contaminated water.

Some countries, incredibly successful education stories like Finland (seriously, just Google “Finland Educational System” and prepare to have your mind blown), take the approach that every school should be excellent, every student is valuable, every teacher is a precious resource and worthy of respect and investment and, for me, these approaches are the only way to actually produce a fair system. Excellence in education that is only available to the few makes everyone corrupt, to a greater or lesser degree, whether they realise it or not. So I’m angry because we know exactly what happens with high stakes exams like this and I want everyone to be angry because we are making ourselves do some really awful things to ourselves by constantly bending to conform to systems like this. But I want people to be angry because the parents in the picture have a choice of “doing the right thing” and watching their children suffer, or “doing the wrong thing” and getting pilloried by a large and judgemental privileged group on the Internet. You love your kids. They love their kids. We should all be angry that these people are having to scramble for crumbs at such incredibly high stakes.

But demanding that the Indian government do something is hypocritical while we use similar systems and we have the ability to let money and mobility influence the outcome for students at the expense of other students. Go and ask Finland what they do, because they’re happy to tell you how they fixed things but people don’t seem to want to actually do most of the things that they have done.

Interviewer:  We’ve been talking for a while so we had better wrap up. What do you want people to understand?

Nick: What I always want people to understand – I want them to understand “why“. I want them to be able to think about and discuss why these images from a collapsing educational system is so sad. I want them to understand why our system is really no better. I want them to think about why struggling students do careless, thoughtless and, by our standards, unethical things when they see all the ways that other people are sliding by in the system or we don’t go to the trouble to construct assessment that actually rewards creative and innovative approaches.

I want people to understand that educational systems can be hard to get right but it is both possible and essential. It takes investment, it takes innovation, it takes support, it takes recognition and it takes respect. Why aren’t we doing this? Delaying investment will only make the problem harder!

Really, I want people to understand that we would have to do a very large amount of house cleaning before we could have the audacity to criticise the people in that photo and, even then, it would be an action lacking in decency and empathy.

We have never seen enough of a level playing field to make a meritocratic argument work because of ingrained privilege and disparity in opportunity.

Interviewer: So, basically, everything most people think about how education and exams work is wrong? There are examples of a fairer system but most of us never see it?

Nick: Pretty much. But I have hope. I don’t want people to stay sad or angry, I want those to ignite the next stages of action. Understanding, passion and action can change the world.

Interviewer: And that’s all we have time for. Thank you, Nick Falkner!


On being the right choice.

I write fiction in my (increasing amounts of) free time and I submit my short stories to a variety of magazines, all of whom have rejected me recently. I also applied to take part in a six-week writing workshop called Clarion West this year, because this year’s instructors were too good not to apply! I also got turned down for Clarion West.

Only one of these actually stung and it was the one where, rather than thinking hey, that story wasn’t right for that venue, I had to accept that my writing hadn’t been up to the level of the 16 very talented writers who did get in. I’m an academic so being rejected from conferences is part of my job (as is being told that I’m wrong and, occasionally, told that I’m right but in a way that makes it sounds like I stumbled over it.)

And there is a difference because one of these is about the story itself and the other is about my writing, although many will recognise that this is a tenuous and artificial separation, probably to keep my self-image up. But this is a setback and I haven’t written much (anything) since the last rejection but that’s ok, I’ll start writing again and I’ll work on it and, maybe, one day I’ll get something published and people will like it and that will be that dealt with.

It always stings, at least a little, to be runner-up or not selected when you had your heart set on something. But it’s interesting how poisonous it can be to you and the people around you when you try and push through a situation where you are not the first choice, yet you end up with the role anyway.

For the next few paragraphs, I’m talking about selecting what to do, assuming that you have the choice and freedom to make that choice. For those who are struggling to stay alive, choice is often not an option. I understand that, so please read on knowing that I’m talking about making the best of the situations where your own choices can be used against you.

There’s a position going at my Uni, it doesn’t matter what, and I was really quite interested in it, although I knew that  people were really looking around outside the Uni for someone to fill it. It’s been a while and it hasn’t been filled so, when the opportunity came up, I asked about it and noted my interest.

But then, I got a follow-up e-mail which said that their first priority was still an external candidate and that they were pushing out the application period even further to try and do that.

Now, here’s the thing. This means that they don’t want me to do it and, so you know, that is absolutely fine with me. I know what I can do and I’m very happy with that but I’m not someone with a lot of external Uni experience. (Soldier, winemaker, sysadmin, international man of mystery? Yes. Other Unis? Not a great deal.) So I thanked them for the info, wished them luck and withdrew my interest. I really want them to find someone good, and quickly, but they know what they want and I don’t want to hang around, to be kicked into action when no-one better comes along.

I’m good enough at what I do to be a first choice and I need to remember that. All the time.

It’s really important to realise when you’d be doing a job where you and the person who appoints you know that you are “second-best”. You’re only in the position because they couldn’t find who they wanted. It’s corrosive to the spirit and it can produce a treacherous working relationship if you are the person that was “settled” on. The role was defined for a certain someone – that’s what the person in charge wants and that is what they are going to be thinking the whole time someone is in that role. How can you measure up to the standards of a better person who is never around to make mistakes? How much will that wear you down as a person?

As academics, and for many professional, there are so many things that we can do, that it doesn’t make much sense to take second-hand opportunities, after the A players have chosen not to show up. If you’re doing your job well and you go for something where that’s relevant, you should be someone’s first choice, or you should be in the first sweep. If not, then it’s not something that they actually need you for. You need to save your time and resources for those things where people actually want you – not a warm body that you sort of approximate. You’re not at the top level yet? Then it’s something to aim for but you won’t be able to do the best projects and undertake the best tasks to get you into that position, if you’re always standing in and doing the clean-up work because you’re “always there”.

I love my friends and family because they don’t want a Nick-ish person in their life, they want me. When I’m up, when I’m down, when I’m on, when I’m off – they want me. And that’s the way to bolster a strong self-image and make sure that you understand how important you can be.

If you keep doing stuff where you could be anyone, you won’t have the time to find, pursue or accept those things that really need you and this is going to wear away at you. Years ago, I stopped responding when someone sent out an e-mail that said “Can anyone do this?” because I was always one of the people who responded but this never turned into specific requests to me. Since I stopped doing it, people have to contact me and they value me far more realistically because of it.

I don’t believe I’m on the Clarion West reserve list (no doubt they would have told me), which is great because I wouldn’t go now. If my writing wasn’t good enough then, someone getting sick doesn’t magically make my writing better and, in the back of my head and in the back of the readers’, we’ll all know that I’m not up to standard. And I know enough about cognitive biases to know that it would get in the way of the whole exercise.

Never give up anything out of pique, especially where it’s not your essence that is being evaluated, but feel free to politely say No to things where they’ve made it clear that they don’t really want you but they’re comfortable with settling.

If you’re doing things well, no-one should be settling for you – you should always be in that first choice.

Anything else? It will drive you crazy and wear away your soul. Trust me on this.

A picture of a tree standing in a field.

You, too, can be outstanding in your field.