Three Stories: #2 Why I Don’t Make New Year’s Resolutions
Posted: January 1, 2014 Filed under: Education, Opinion | Tags: authenticity, education, Generation Why, higher education, in the student's head, learning, reflection, resources, storytelling, student perspective, teaching approaches, thinking Leave a commentThis is a story I’ve never told anyone before, but I hope that it will help to explain why I think many students struggle with making solid change in their academic and life practices. They focus on endpoints and set deadlines reactively, rather than focusing on process and finding a good time to change. Let me explain this in the narrative.
When I was younger, I was quite a bit heavier than I am now – by about 30% of my body mass. As I got older, this became more of a problem and my weight went up and down quite a lot as I tried to get a regular regime of exercise into my life and cut back on my eating. Unfortunately, when I get stressed, I tend to eat, and one of the things I used to get stressed about was … losing weight. It’s a common, vicious, circle. Anyway, one year, after a Christmas where I had found it difficult to fit into my ‘good’ clothes and just felt overstuffed and too hot most of the time, I decided that enough was enough. I would make a New Year’s Resolution to lose weight. Seriously. (As background, Christmas in Australia is in Summer, so we sing snows about snow and eat roast turkey while sitting around in 90-100F/32-38C heat – so if your clothes are squeezy, boy, are you going to feel it.)
I can’t remember the details of the New Year’s Eve party but I do remember waking up the next day and thinking “Ok, so now I lose weight”. But there were some problems.
- It was still very hot.
- Everything was closed because it was a public holiday.
- I was still stuffed from Christmas/NY indulgence.
- I was hungover.
- I had no actual plan.
- I hadn’t actually taken any steps towards either dietary change or exercise that I could implement.
So, instead of getting out of bed and doing anything healthy, I thought “Oh, ok, I’ll start tomorrow.” because it was just about impossible, to my mind, to get things started on that day. I made some plans as to what I’d do the next day and thought “Ok, that’s what I’ll do tomorrow.”
But then a friend called on the 2nd and they were in town so we caught up. Then I was back at work and it was really busy.
And… and… and…
When I finally did lose the weight, many years later, and get to a more stable point, it wasn’t through making a resolution – it was through developing a clear plan to achieve a goal. I set out to work up to walking 10 miles as loops around my block. Then, when I achieved that, I assessed myself and realised that I could replace that with running. So then, ever time I went out, I ran a little at the start and walked the rest. Finally I was (slowly) running the whole distance. Years later, a couple of bad falls have stopped me from long-distance running, but I have three marathons and numerous halves under my belt.
Why didn’t it work before? Well, lack of preparation is always bad, but also because New Year’s is one of the worst possible times to try and make a massive change unless you’ve actually prepared for it and the timing works for you. Think about it:
- New Year’s Eve is a highly social activity for many people as are the days after- any resolutions involving food, alcohol, sex or tobacco are going to much harder to keep.
- It’s high stakes, especially if you make your resolution public. Suddenly, failure is looming over you and other people may be either trying to force you into keeping your resolution – and some people will actively be trying to tempt you out of it.
- There’s just a lot going on around this time for most people and it’s not a time when you have lots of extra headspace. If your brain is already buzzing, making big change will make it harder.
- Setting your resolution as a goal is not the same as setting a strategy. This is really important if you fall off the wagon, so to speak. If you are trying to give up smoking but grab a quick cigarette on the 3rd, then your resolution is shot. If you have a plan to cut down, allowing for the occasional divergence, then you can be human without thinking “Oh, now I have to abandon the whole project.”
- New Year’s Resolutions tend to be tip of the mind things – if something had been really bothering you for months, why wait until NYE to do it? This means that you’re far less likely to think everything out.
After thinking over this for quite a long time, I’ve learned a great deal about setting goals for important changes and you have to try to make these changes:
- When you have a good plan as to what you’re trying to achieve or what you’re just trying to do as a regular practice.
- When you have everything you need to make it work.
- When you have enough headspace to think it through.
- When you won’t beat yourself up too badly if it goes wrong.
So have a Happy New Year and be gentle on yourself for a few days. If you really want to change something in your life, plan for it properly and you stand a much better chance of success. Don’t wait until a high stakes deadline to try and force change on yourself – it probably won’t work.
Matt Damon: Computer Science Superstar?
Posted: December 31, 2013 Filed under: Education, Opinion | Tags: authenticity, collaboration, curriculum, design, education, ethics, feedback, Generation Why, higher education, in the student's head, moocs, teaching, teaching approaches 2 CommentsThere was a recent article in Salon regarding the possible use of celebrity presenters, professional actors and the more photogenic to present course material in on-line courses. While Coursera believes that, in the words of Daphne Koller, “education is not a performance”, Udacity, as voiced by Sebastian Thrun, believes that we can model on-line education more in the style of a newscast. In the Udacity model, there is a knowledgeable team and the content producer (primary instructor) is not necessarily going to be the presenter. Daphne Koller’s belief is that the connection between student and teacher would diminish if actors were reading scripts that had content they didn’t deeply understand.
My take on this is fairly simple. I never want to give students the idea that the appearance of knowledge is an achievement in the same league as actually developing and being able to apply that knowledge. I regularly give talks about some of the learning and teaching techniques we use and I have to be very careful to explain that everything good we do is based on solid learning design and knowledge of the subject, which can be enhanced by good graphic design and presentation but cannot be replaced by these. While I have no doubt that Matt Damon could become a good lecturer in Computer Science, should he wish to, having him stand around and pretend to be one sends the wrong message.
(And, from the collaborative perspective, if we start to value pleasant appearance over knowledge, do we start to sort our students into groups by appearance and voice timbre? This is probably not the path we want to go down. For now, anyway.)
A Break in the Silence: Time to Tell a Story
Posted: December 30, 2013 Filed under: Education | Tags: advocacy, authenticity, blogging, community, design, education, feedback, games, Generation Why, higher education, in the student's head, learning, resources, storytelling, teaching, teaching approaches, thinking, work/life balance, workload 2 CommentsIt has been a while since I last posted here but that is a natural outcome of focusing my efforts elsewhere – at some stage I had to work out what I had time to do and do it. I always tell my students to cut down to what they need to do and, once I realised that the time I was spending on the blog was having one of the most significant impacts on my ability to juggle everything else, I had to eat my own dogfood and cut back on the blog.
Of course, I didn’t do it correctly because instead of cutting back, I completely cut it out. Not quite what I intended but here’s another really useful piece of information: if you decide to change something then clearly work out how you are going to change things to achieve your goal. Which means, ahem, working out what your goals are first.
I’ve done a lot of interesting stuff over the last 6 months, and there are more to come, which means that I do have things to write about but I shall try and write about one a week as a minimum, rather than one per day. This is a pace that I hope to keep up and one that will mean that more of you will read more of what I write, rather than dreading the daily kiloword delivery.
I’ll briefly reflect here on some interesting work and seminars I’ve been looking at on business storytelling – taking a personal story, something authentic, and using it to emphasise a change in business behaviour or to emphasise a characteristic. I recently attended one of the (now defunct) One Thousand and One’s short seminars on engaging people with storytelling. (I’m reading their book “Hooked” at the moment. It’s quite interesting and refers to other interesting concepts as well.) I realise that such ideas, along with many of my notions of design paired with content, will have a number of readers peering at the screen and preparing a retort along the lines of “Storytelling? STORYTELLING??? Whatever happened to facts?”
Why storytelling? Because bald facts sometimes just don’t work. Without context, without a way to integrate information into existing knowledge and, more importantly, without some sort of established informational relationship, many people will ignore facts unless we do more work than just present them.
How many examples do you want: Climate Change, Vaccination, 9/11. All of these have heavily weighted bodies of scientific evidence that states what the answer should be, and yet there is powerful and persistent opposition based, largely, on myth and storytelling.
Education has moved beyond the rationing out of approved knowledge from the knowledge rich to those who have less. The tyrannical informational asymmetry of the single text book, doled out in dribs and drabs through recitation and slow scrawling at the front of the classroom, looks faintly ludicrous when anyone can download most of the resources immediately. And yet, as always, owning the book doesn’t necessarily teach you anything and it is the educator’s role as contextualiser, framer, deliverer, sounding board and value enhancer that survives the death of the drip-feed and the opening of the flood gates of knowledge. To think that storytelling is the delivery of fairytales, and that is all it can be, is to sell such a useful technique short.
To use storytelling educationally, however, we need to be focused on being more than just entertaining or engaging. Borrowing heavily from “Hooked”, we need to have a purpose in telling the story, it needs to be supported by data and it needs to be authentic. In my case, I have often shared stories of my time in working with computer networks, in short bursts, to emphasise why certain parts of computer networking are interesting or essential (purpose), I provide enough information to show this is generally the case (data) and because I’m talking about my own experiences, they ring true (authenticity).
If facts alone could sway humanity, we would have adopted Dewey’s ideas in the 1930s, instead of rediscovering the same truths decade after decade. If only the unembellished truth mattered, then our legal system would look very, very different. Our students are surrounded by talented storytellers and, where appropriate, I think those ranks should include us.
Now, I have to keep to the commitment I made 8 months ago, that I would never turn down the chance to have one of my cats on my lap when they wanted to jump up, and I wish you a very happy new year if I don’t post beforehand.
Skill Games versus Money Games: Disguising One Game As Another
Posted: July 5, 2013 Filed under: Education | Tags: advocacy, blogging, community, curriculum, design, education, educational problem, educational research, ethics, feedback, games, Generation Why, higher education, in the student's head, learning, plagiarism, principles of design, reflection, resources, teaching, teaching approaches, thinking, tools, universal principles of design Leave a commentI recently ran across a very interesting article on Gamasutra on the top tips for turning a Free To Play (F2P) game into a Paying game by taking advantage of the way that humans think and act. F2P games are quite common but, obviously, it costs money to make a game so there has to be some sort of associated revenue stream. In some cases, the F2P is a Lite version of the pay version, so after being hooked you go and buy the real thing. Sometimes there is an associated advertising stream, where you viewing the ads earns the producer enough money to cover costs. However, these simple approaches pale into insignificance when compared with the top tips in the link.
Ramin identifies two games for this discussion: games of skill, where it is your ability to make sound decisions that determines the outcome, and money games, where your success is determined by the amount of money you can spend. Games of chance aren’t covered here but, given that we’re talking about motivation and agency, we’re depending upon one specific blindspot (the inability of humans to deal sensibly with probability) rather than the range of issues identified in the article.
I dont want to rehash the entire article but the key points that I want to discuss are the notion of manipulating difficulty and fun pain. A game of skill is effectively fun until it becomes too hard. If you want people to keep playing then you have to juggle the difficulty enough to make it challenging but not so hard that you stop playing. Even where you pay for a game up front, a single payment to play, you still want to get enough value out of it – too easy and you finish too quickly and feel that you’ve wasted your money; too hard and you give up in disgust, again convinced that you’ve wasted your money. Ultimately, in a pure game of skill, difficulty manipulation must be carefully considered. As the difficulty ramps up, the player is made uncomfortable, the delightful term fun pain is applied here, and resolving the difficulty removes this.
Or, you can just pay to make the problem go away. Suddenly your game of skill has two possible modes of resolution: play through increasing difficulty, at some level of discomfort or personal inconvenience, or, when things get hard enough, pump in a deceptively small amount of money to remove the obstacle. The secret of the P2P game that becomes successfully monetised is that it was always about the money in the first place and the initial rounds of the game were just enough to get you engaged to a point where you now have to pay in order to go further.
You can probably see where I’m going with this. While it would be trite to describe education as a game of skill, it is most definitely the most apt of the different games on offer. Progress in your studies should be a reflection of invested time in study, application and the time spent in developing ideas: not based on being ‘lucky’, so the random game isn’t a choice. The entire notion of public education is founded on the principle that educational opportunities are open to all. So why do some parts of this ‘game’ feel like we’ve snuck in some covert monetisation?
I’m not talking about fees, here, because that’s holding the place of the fee you pay to buy a game in the first place. You all pay the same fee and you then get the same opportunities – in theory, what comes out is based on what the student then puts in as the only variable.
But what about textbooks? Unless the fee we charge automatically, and unavoidably, includes the cost of the textbook, we have now broken the game into two pieces: the entry fee and an ‘upgrade’. What about photocopying costs? Field trips? A laptop computer? An iPad? Home internet? Bus fare?
It would be disingenuous to place all of this at the feet of public education – it’s not actually the fault of Universities that financial disparity exists in the world. It is, however, food for thought about those things that we could put into our courses that are useful to our students and provide a paid alternative to allow improvement and progress in our courses. If someone with the textbook is better off than someone without the textbook, because we don’t provide a valid free alternative, then we have provided two-tiered difficulty. This is not the fun pain of playing a game, we are now talking about genuine student stress, a two-speed system and a very high risk that stressed students will disengage and leave.
From my earlier discussions on plagiarism, we can easily tie in Ramin’s notion of the driver of reward removal, where players have made so much progress that, on facing defeat, they will pay a fee to reduce the impact of failure; or, in some cases, to remove it completely. As Ramin notes:
“This technique alone is effective enough to make consumers of any developmental level spend.”
It’s not just lost time people are trying to get back, it’s the things that have been achieved in that time. Combine that with, in our case, the future employability and perception of that piece of paper, and we have a very strong behavioural driver. A number of the tricks Ramin describes don’t work as well on mature and aware thinkers but this one is pretty reliable. If it’s enough to make people pay money, regardless of their development level, then there are lots of good design decisions we can make from this – lower risk assessment, more checkpointing, steady progress towards achievement. We know lots of good ways to avoid this, if we consider it to be a problem and want to take the time to design around it.
This is one of the greatest lessons I’ve learned about studying behaviour, even as a rank amateur. Observing what people do and trying to build systems that will work despite that makes a lot more sense than building a system that works to some ideal and trying to jam people into it. The linked article shows us how people are making really big piles of money by knowing how people work. It’s worth looking at to make sure that we aren’t, accidentally, manipulating students in the same way.
Another semester, more lessons learned (mostly by me).
Posted: June 16, 2013 Filed under: Education, Opinion | Tags: advocacy, authenticity, collaboration, community, curriculum, design, education, educational problem, educational research, ethics, feedback, Generation Why, higher education, in the student's head, learning, plagiarism, principles of design, reflection, resources, student perspective, teaching, teaching approaches, thinking, tools, universal principles of design Leave a commentI’ve just finished the lecturing component for my first year course on programming, algorithms and data structures. As always, the learning has been mutual. I’ve got some longer posts to write on this at some time in the future but the biggest change for this year was dropping the written examination component down and bringing in supervised practical examinations in programming and code reading. This has given us some interesting results that we look forward to going through, once all of the exams are done and the marks are locked down sometime in late July.
Whenever I put in practical examinations, we encounter the strange phenomenon of students who can mysteriously write code in very short periods of time in a practical situation very similar to the practical examination, but suddenly lose the ability to write good code when they are isolated from the Internet, e-Mail and other people’s code repositories. This is, thank goodness, not a large group (seriously, it’s shrinking the more I put prac exams in) but it does illustrate why we do it. If someone has a genuine problem with exam pressure, and it does occur, then of course we set things up so that they have more time and a different environment, as we support all of our students with special circumstances. But to be fair to everyone, and because this can be confronting, we pitch the problems at a level where early achievement is possible and they are also usually simpler versions of the types of programs that have already been set as assignment work. I’m not trying to trip people up, here, I’m trying to develop the understanding that it’s not the marks for their programming assignments that are important, it’s the development of the skills.
I need those people who have not done their own work to realise that it probably didn’t lead to a good level of understanding or the ability to apply the skill as you would in the workforce. However, I need to do so in a way that isn’t unfair, so there’s a lot of careful learning design that goes in, even to the selection of how much each component is worth. The reminder that you should be doing your own work is not high stakes – 5-10% of the final mark at most – and builds up to a larger practical examination component, worth 30%, that comes after a total of nine practical programming assignments and a previous prac exam. This year, I’m happy with the marks design because it takes fairly consistent failure to drop a student to the point where they are no longer eligible for redemption through additional work. The scope for achievement is across knowledge of course materials (on-line quizzes, in-class scratchy card quizzes and the written exam), programming with reference materials (programming assignments over 12 weeks), programming under more restricted conditions (the prac exams) and even group formation and open problem handling (with a team-based report on the use of queues in the real world). To pass, a student needs to do enough in all of these. To excel, they have to have a good broad grasp of theoretical and practical. This is what I’ve been heading towards for this first-year course, a course that I am confident turns out students who are programmers and have enough knowledge of core computer science. Yes, students can (and will) fail – but only if they really don’t do enough in more than one of the target areas and then don’t focus on that to improve their results. I will fail anyone who doesn’t meet the standard but I have no wish to do any more of that than I need to. If people can come up to standard in the time and resource constraints we have, then they should pass. The trick is holding the standard at the right level while you bring up the people – and that takes a lot of help from my colleagues, my mentors and from me constantly learning from my students and being open to changing the learning design until we get it right.
Of course, there is always room for improvement, which means that the course goes back up on blocks while I analyse it. Again. Is this the best way to teach this course? Well, of course, what we will do now is to look at results across the course. We’ll track Prac Exam performance across all practicals, across the two different types of quizzes, across the reports and across the final written exam. We’ll go back into detail on the written answers to the code reading question to see if there’s a match for articulation and comprehension. We’ll assess the quality of response to the exam, as well as the final marked outcome, to tie this back to developmental level, if possible. We’ll look at previous results, entry points, pre-University marks…
And then we’ll teach it again!
The Continuum of Ethical Challenge: Why the Devil Isn’t Waiting in the Alleyway and The World is Harder than Bioshock.
Posted: June 15, 2013 Filed under: Education, Opinion | Tags: advocacy, authenticity, community, curriculum, design, education, educational research, ethics, feedback, Generation Why, higher education, in the student's head, learning, principles of design, reflection, student perspective, teaching, teaching approaches, thinking Leave a commentThis must be a record for a post title but I hope to keep the post itself shortish. Years ago, when I was still at school, a life counsellor (who was also a pastor) came to talk to us about life choices and ethics. He was talking about the usual teen cocktail: sex, drugs and rebellion.. However, he made an impression on me by talking about his early idea of temptation. Because of the fire and brimstone preaching he’d grown up with, he half expected temptation to take the form of the Devil, beckoning him into an alleyway to take an illicit drag on a cigarette. As he grew up, and grew wiser, he realised that living ethically was really a constant set of choices, interlocking or somewhat dependant, rather than an easy life periodically interrupted by strictly defined challenges that could be overcome with a quick burst of willpower.
I recently started replaying the game Bioshock, which I have previously criticised elsewhere, and was struck by the facile nature of the much-vaunted ethical aspect to game play. For those who haven’t played it, you basically have a choice between slaughtering or saving little girls – apart from that, you have very little agency or ability to change the path you’re on. In fact, rather than provide you with the continual dilemma of whether you should observe, ignore or attack the inhabitants of the game world, you very quickly realise that there are no ‘good’ people in the world (or there are none that you are actually allowed to attack, they are all carefully shielded from you) so you can reduce your ‘choices’ when encountering a figure crouching over a pram to “should I bludgeon her to death, or set her on fire and shoot her in the head”. (It’s ok, if you try anything approaching engagement, she will try and kill you.) In fact, one of the few ‘innocents’ in the game is slaughtered in front of you while you watch impotently. So your ethical engagement is restricted, at very distinctly defined intervals, to either harvesting or rescuing the little girls who have been stolen from orphanages and turned into corpse scavenging monsters. This is as ridiculous as the intermittent Devil in the alleyway, in fact, probably more so!
I completely agree with that counsellor from (goodness) 30 years ago – it would be a nonsense to assume that tests of our ethics can be conveniently compartmentalised to a time when our resolve is strong and can be so easily predicted. The Bioshock model (or models like it, such as Call of Duty 4, where everyone is an enemy or can’t be shot in a way that affects our game beyond a waggled finger and being taken back to a previous save) is flawed because of the limited extent of the impact of the choices you make – in fact, Bioshock is particularly egregious because the ‘outcome’ of your moral choice has no serious game impact except to show you a different movie at the end. Before anyone says “it’s only a game”, I agree, but they were the ones who imposed the notion that this ethical choice made a difference. Games such as Deus Ex gave you very much un-cued opportunities to intervene or not – with changes to the game world depending on what happened. As a result, people playing Deus Ex had far more moral engagement with the game and everyone I’ve spoken to felt as if they were making the choices that led to the outcome: autonomy, mastery and purpose anyone? That was in 2000 – very few games actually see the world as one that you can influence (although some games are now coming up to par on this).
I think about this a lot for my learning design. While my students may recognise ethical choices in the real world, I am always concerned that a learning design that reduces their activities to high stakes hurdle challenges will mimic the situation where we have, effectively, put the Devil in the alleyway and you can switch on your ‘ethical’ brain at this point. I posed a question to my students in their sample exam where I proposed that they had commissioned someone to write their software for an assignment – and them asked to think about the effect that this decision would have on their future self in terms of knowledge development, if we assumed that they would always be better prepared if they did the work themselves. This takes away the focus from the day or so leading up to an individual assignment and starts to encourage continuum thinking, where every action is take as part of a whole life of ethical actions. I’m a great believer that skills only develop with practice and knowledge only stays in your head when you reinforce it, so any opportunity to encourage further development of ethical thinking is to be encouraged!
“Hi, my name is Nick and I specialise in failure.”
Posted: June 10, 2013 Filed under: Education, Opinion | Tags: advocacy, collaboration, community, curriculum, design, education, educational research, ethics, failure, Generation Why, higher education, in the student's head, learning, measurement, reflection, resources, student perspective, survivorship, teaching, teaching approaches, thinking, tools Leave a commentI recently read an article on survivorship bias in the “You Are Not So Smart” website, via Metafilter. While the whole story addressed the World War II Statistical Research Group, it focused on the insight contributed by Abraham Wald, a statistician. The World War II Allied bomber losses were large, very large, and any chances of reducing this loss was incredibly valuable. The question was “How could the US improve their chances of bringing their bombers back intact?” Bombers landing back after missions were full of holes but armour just can’t be strapped willy-nilly on to a plane without it becoming land-locked. (There’s a reason that birds are so light!) The answer, initially, was obvious – find the place where the most holes were, by surveying the fleet, and patching them. Put armour on the colander sections and, voila, increased survival rate.
No, said Wald. That wouldn’t help.
Wald’s logic is both simple and convincing. If a plane was coming back with those holes in place, then the holes in the skin were not leading to catastrophic failure – they couldn’t have been if the planes were returning! The survivors were not showing the damage that would have led to them becoming lost aircraft. Wald used the already collected information on the damage patterns to work out how much damage could be taken on each component and the likelihood of this occurring during a bombing run. based on what kind of forces it encountered.
It’s worth reading the entire article because it’s a simple and powerful idea – attributing magical properties to the set of steps taken by people who have become ultra-successful is not going to be as useful as looking at what happened to take people out of the pathway to success. If you’ve read Steve Jobs’ biography then you’re aware that he had a number of interesting traits, only some of which may have led to him becoming as successful as he did. Of course, if you’ve been reading a lot, you’ll be aware of the importance of Paul Jobs, Steve Wozniak, Robert Noyce, Bill Gates, Jony Ive, John Lasseter, and, of course, his wife, Laurene Powell Jobs. So the whole “only eating fruit” thing, the “reality distortion field” thing and “not showering” thing (some of which he changed, some he didn’t) – which of these are the important things? Jobs, like many successful people, failed at some of his endeavours, but never in a way that completely wiped him out. Obviously. Now, when he’s not succeeding, he’s interesting, because we can look at the steps that took him down and say “Oh, don’t do that”, assuming that it’s something that can be changed or avoided . When he’s succeeding, there are so many other things getting in the way that depend upon what’s happened to you so far, who your friends are, and how many resources you get to play with, it’s hard to be able to give good advice on what to do.
I have been studying failure for some time. Firstly in myself, and now in my students. I look for those decisions, or behaviours, that lead to students struggling in their academic achievement, or to falling away completely in some cases. The majority of the students who come to me with a high level of cultural, financial and social resources are far less likely to struggle because, even when faced with a set-back, they rarely hit the point where they can’t bounce back – although, sadly, it does happen but in far fewer numbers. When they do fall over, it is for the same reasons as my less-advantaged students, who just do so in far greater numbers because they have less resilience to the set-backs. By studying failure, and the lessons learned and the things to be avoided, I can help all of my students and this does not depend upon their starting level. If I were studying the top 5% of students, especially those who had never received a mark less than A+, I would be surprised if I could learn much that I could take and usefully apply to those in the C- bracket. The reverse, however? There’s gold to be mined there.
By studying the borderlines and by looking for patterns in the swirling dust left by those departing, I hope that I can find things which reduce failure everywhere – because every time someone fails, we run the risk of not getting them back simply because failure is disheartening. Better yet, I hope to get something that is immediately usable, defensible and successful. Probably rather a big ask for a protracted study of failure!
Why You Won’t Finish This Post
Posted: June 10, 2013 Filed under: Education, Opinion | Tags: advocacy, authenticity, blogging, community, design, education, educational problem, Generation Why, higher education, in the student's head, learning, measurement, principles of design, reflection, resources, student perspective, teaching, teaching approaches, universal principles of design 3 CommentsA friend of mine on Facebook posted a link to a Slate article entitled “You Won’t Finish This Article: Why people online don’t read to the end” and it’s told me everything that I’ve been doing wrong with this blog for about the last 410 hours. Now, this doesn’t even take into account that, by linking to something potentially more interesting on a well-known site, I’ve now buried the bottom of this blog post altogether because a number of you will follow the link and, despite me asking it to appear in a new window, you will never come back to this article. (This has quite obvious implications for the teaching materials we put up, so it’s well worth a look.)
Now, on the off-chance that you did come back (hi!), we have to assume that you didn’t read all of the linked article (if you read any at all) because 28% of you ‘bounced’ immediately and didn’t actually read much at all of that page – you certainly didn’t scroll. Almost none of you read to the bottom. What is, however, amusing is that a number of you will have either Liked or forwarded a link to one or both of these pages – never having stepped through or scrolled once, but because the concept at the start looks cool. Of course, according the Slate analysis, I’ve lost over half my readers by now. Of course, this does assume the Slate layout, where an image breaks things up and forces people to scroll through. So here’s an image that will discourage almost everyone from continuing. However, it is a pretty picture:

This graph shows the relationship between scroll depth and Tweet (From Slate and courtesy of Chartbeat)
What it says is that there is not an enormously strong correlation between depth of reading and frequency of tweet. So, the amount that a story is read doesn’t really tell you how much people will want to (or actually) share it. Overall, the Slate article makes it fairly clear that unless I manage to make my point in the first paragraph, I have little chance of being read any further – but if I make that first paragraph (or first images) appealing enough, any number of people will like and share it.
Of course, if people read down this far (thanks!) then they will know that I secretly start advocating the most horrible things known to humanity so, when someone finally follows their link and miraculously reads down this far, survives the Slate link out, and doesn’t end up mired in the picture swamp above, they will discover…
Oh, who am I kidding. I’ll just come back and fill this in later.
(Having stolen a time machine, I can now point out that this is yet another illustration of why we need to be thoughtful about what our students are going to do in response to on-line and hyperlinked materials rather than what we would like them to do. Any system that requires a better human, or a human to act in a way that goes against all the evidence we have of their behaviour, requires modification.)
Time to Work and Time to Play
Posted: May 19, 2013 Filed under: Education, Opinion | Tags: advocacy, education, educational problem, educational research, feedback, Generation Why, higher education, in the student's head, learning, measurement, principles of design, reflection, resources, student perspective, teaching, teaching approaches, thinking, tools, work/life balance, workload 1 CommentI do a lot of grounded theory research into student behaviour patterns. It’s a bit Indiana Jones in a rather dry way: hear a rumour of a giant cache of data, hack your way through impenetrable obfuscation and poor data alignment to find the jewel at the centre, hack your way out and try to get it to the community before you get killed by snakes, thrown into a propellor or eaten. (Perhaps the analogy isn’t perfect but how recently have you been through a research quality exercise?) Our students are all pretty similar, from the metrics I have, and I’ve gone on at length about this in other posts: hyperbolic time-discounting and so on. Embarrassingly recently, however, I was introduced to the notion of instrumentality, the capability to see that achieving a task now will reduce the difficulty in completing a goal later. If we can’t see how important this is to getting students to do something, maybe it’s time to have a good sit-down and a think! Husman et al identify three associated but distinguishable aspects to a student’s appreciation of a task: how much they rate its value, their intrinsic level of motivation, and their appreciation of the instrumentality. From this study, we have a basis for the confusing and often paradoxical presentation of a student who is intelligent and highly motivated – but just not for the task we’ve given them, despite apparently and genuinely being aware of the value of the task. Without the ability to link this task to future goal success, the exponential approach of the deadline horizon can cause a student to artificially inflate the value of something of less final worth, because the actual important goal is out of sight. But rob a student of motivation and we have to put everything into a high-stakes, heavily temporally fixed into the almost immediate future and the present, often resorting to extrinsic motivating factors (bribes/threats) to impose value. This may be why everyone who uses a punishment/reward situation achieves compliance but then has to keep using this mechanism to continue to keep values artificially high. Have we stumbled across an Economy of Pedagogy? I hope not, because I can barely understand basic economics. But we can start to illustrate why the student has to be intrinsically connected to the task and the goal framework – without it, it’s carrot/stick time and, once we do that, it’s always carrot/stick time.
Like almost every teacher I know, all of my students are experts at something but mining that can be tricky. What quickly becomes apparent, and as McGonigall reflected on in “Reality is Broken”, is that people will put far more effort into an activity that they see as play than one which they see as work. I, for example, have taken up linocut printing and, for no good reason at all, have invested days into a painstaking activity where it can take four hours to achieve even a simple outcome of reasonable quality – and it will be years before I’m good at it. Yet the time I spend at the printing studio on Saturdays is joyful, recharging and, above all, playful. If I consumed 6 hours marking assignments, writing a single number out of 10 and restricting my comments to good/bad/try harder, then I would feel spent and I would dread starting, putting it off as long as possible. Making prints, I consumed about 6 hours of effort to scan, photoshop, trim, print, reverse, apply over carbon paper, trace, cut out of lino and then manually and press print about four pieces of paper – and I felt like a new man. No real surprises here. In both cases, I am highly motivated. One task has great value to my students and me because it provides useful feedback. The artistic task has value to me because I am exploring new forms of art and artistic thinking, which I find rewarding.
But what of the instrumentality? In the case of the marking, it has to be done at a time where students can get the feedback at a time where they can use it and, given we have a follow-up activity of the same type for more marks, they need to get that sooner rather than later. If I leave it all until the end of the semester, it makes my students’ lives harder and mine, too, because I can’t do everything at once and every single ‘when is it coming’ query consumes more time. In the case of the art, I have no deadline but I do have a goal – a triptych work to put on the wall in August. Every print I make makes this final production easier. The production of the lino master? Intricate, close work using sharp objects and it can take hours to get a good result. It should be dull and repetitive but it’s not – but ask me to cut out 10 of the same thing or very, very similar things and I think it would be, very quickly. So, even something that I really enjoy becomes mundane when we mess with the task enough or get to the point, in this case, where we start to say “Well, why can’t a machine do this?” Rephrasing this, we get the instrumentality focus back again: “What do I gain in the future from doing this ten times if I will only do this ten times once?” And this is a valid question for our students, too. Why should they write “Hello, World” – it has most definitely and definitively been written. It’s passed on. It is novel no more. Bereft of novelty, it rests on its laurels. If we didn’t force students to write it, there is no way that this particular phrase, which we ‘owe’ to Brian Kernighan, is introducing anyone to anything that could not have a modicum of creativity added to it by saying in the manual “Please type a sentence into this point in the program and it will display it back to you.” It is an ex-program.
I love lecturing. I love giving tutorials. I will happily provide feedback in pracs. Why don’t I like marking? It’s easy to say “Well, it’s dull and repetitive” but, if I wouldn’t ask a student to undertake a task like that so why am I doing it? Look, I’m not advocating that all marking is like this but, certainly, the manual marking of particular aspects of software does tend to be dull.
Unless, of course, you start enjoying it and we can do that if we have enough freedom and flexibility to explore playful aspects. When I marked a big group of student assignments recently, I tried to write something new for each student and, this doesn’t always succeed for small artefacts with limited variability, I did manage to complement a student on their spanish variable names, provide personalised feedback to some students who had excelled and, generally, turned a 10 mark program into a place where I thought about each student personally and then (more often than not) said something unique. Yes, sometimes the same errors cropped up and the copy/paste is handy – but by engaging with the task and thinking about how much my future interactions with the students would be helped with a little investment now, the task was still a slog, but I came out of it quite pleased with the overall achievement. The task became more enjoyable because I had more flexibility but I also was required to be there to be part of the process, I was necessary. It became possible to be (professionally and carefully) playful – which is often how I approach teaching.
Any of you who are required to use standardised tests with manual marking: you already know how desperately dull the grading is and it is a grindingly dull, rubric-bound, tick/flick scenario that does nothing except consume work. It’s valuable because it’s required and money is money. Motivating? No. Any instrumentality? No, unless giving the test raises the students to the point where you get improved circumstances (personal/school) or you reduce the amount of testing required for some reason. It is, sadly, as dull for your students to undertake them, in this scenario, because they will know how it’s marked and it is not going to trigger any of Husman’s three distinguished but associated variables.
I am never saying that everything has to fun or easy, because I doubt many areas would be able to convey enough knowledge under these strictures, but providing tasks that have room to encourage motivation, develop a personal sense of task value, and that allow students to play, potentially bringing in some of their own natural enthusiasm on other areas or channeling it here, solves two thirds of the problem in getting students involved. Intentionally grounding learning in play and carefully designing materials to make this work can make things better. It also makes it easier for staff. Right now, as we handle the assignment work of the course I’m currently teaching, other discussions on the student forums includes the History of Computing, Hofstede’s Cultural Dimensions, the significance of certain questions in the practical, complexity theory and we have only just stopped the spontaneous student comparison of performance at a simple genetic algorithms practical. My students are exploring, they are playing in the space of the discipline and, by doing so, are moving more deeply into a knowledge of taxonomy and lexicon within this space. I am moving from Lion Tamer to Ringmaster, which is the logical step to take as what I want is citizens who are participating because they can see value, have some level of motivation and are forming their instrumentality. If learning and exploration is fun now, then going further in this may lead to fun later – the future fun goal is enhanced by achieving tasks now. I’m not sure if this is necessarily the correct first demonstration of instrumentality, but it is a useful one!
However, it requires time for both the staff member to be able to construct and moderate such an environment, especially if you’re encouraging playful exploration of areas on public discussion forums, and the student must have enough time to be able to think about things, make plans and then to try again if they don’t pick it all up on the first go. Under strict and tight deadlines, we know the creativity can be impaired when we enforce the deadlines the wrong way, and we reduce the possibility of time for exploration and play – for students and staff.
Playing is serious business and our lives are better when we do more of it – the first enabling act of good play is scheduling that first play date and seeing how it goes. I’ve certainly found it to be helpful, to me and to my students.
The Blame Game: Things were done, mistakes were made.
Posted: May 2, 2013 Filed under: Education, Opinion | Tags: authenticity, community, education, ethics, Generation Why, higher education, in the student's head, learning, reflection, resources, student perspective, teaching, teaching approaches, work/life balance, workload 5 CommentsNote: This is a re-post of something that I put up on a student discussion forum as part of one of my first-year teaching courses. I write a number of longer posts to the students to discuss some of the things that are not strictly Computer Science but can be good to know. One of my colleagues asked me to put it up in a place where he could refer to it even after the original forum was closed, so here it is.
The Irish Central Bank recently released a 10 Euro coin with a quote from James Joyce on it. Regrettably, they got the quote wrong by inserting a ‘that’ which was not in the original quote. While this is hardly newsworthy usually, I want to draw your attention to the way that the bank handled this error.
According to the bank, the coin was “an artistic representation of the author and text and not intended as a literal representation”. In fact, “the text on the Joyce coin does not correspond to the precise text as it appears in Ulysses” and “the error is regretted”.
The error is regretted? By whom? This is a delightful example of the passive voice, frequently used because people wish to avoid associating the problem with themselves. Before this coin hit the mint, people could see the graphic design and the mistake would have been there. Was the error with the original brief, the designer, the people who should have been proofing? (The actual ‘apology’ is even worse as it says “While the error is regretted” and then goes on to try and weasel out.)
Look, the blame game is seductive because people love to allocate blame and, frankly, blame assignation is not very productive because it doesn’t fix the existing problem and, worse, it rarely fixes the future problem. However, the error (in this case) did not leap into the printing presses at the mint due to run-away nanotechnology – in this case, the producing organisation (the bank) should have said “Argh, sorry. We made a mistake.” and then gone on with the offers of refunds – but more importantly, having accepted that it was their error, they would have the mental gears engaged to make changes to stop it happening again. Right now, the bank is trying to wriggle out of a mistake, which might fool people inside the bank into thinking that this is how you deal with errors – through “after the fact” passive apology, rather than taking responsibility and doing some proper proof-reading!
Years ago, I worked with a guy whose motto was “Don’t tell me that you knew it wasn’t going to work. Tell me when you think that and tell me how we’re going to fix it.” Don’t just play the blame and “I told you so” game, be active and try to fix things!
But let’s bring this closer to home. Running late for a lecture? What happened? Was the traffic really bad – or did you not allow enough time to get there, having expected really good traffic? “The traffic was awful” is a great excuse occasionally but all the time? “I didn’t allow enough time for the traffic.” What does this mean? Allow more time! Be active! Take control (if you can). If you’re on a dire bus route, then you may have to think about other ways to deal with it – perhaps you just can’t allow enough time for the awful traffic. In that case, what do you need to do in order to get the lecture content? What do you need to let the lecturer know so that we can help you?
See the difference? If “the traffic is awful” then we have no solutions because a million cars and the Adelaide City traffic computers are beyond your control. If “I have a problem with time” then it is easier to start thinking about ways to fix this that involve you.
When you think to yourself “the assignment wasn’t completed on time”, who was actually responsible for that? Note, I’m not talking about assigning blame – I’m talking about taking responsibility. If you didn’t finish the assignment on time because you didn’t start early enough, then you have started the mental processes that lead to a potential conclusion of “Oh, I should start working on things a bit earlier.” Were you sick? Should you have organised a med cert or spoken to the lecturer?
Responsibility doesn’t have to be a burden but it does give you a reason to exercise your agency, your capacity to act and to make change in the world. If all of your problems are in the passive voice, then “assignments are handed in late”, “the money ran out”, “mistakes were made” rather than “I didn’t start early enough or put enough time in or I was horribly ill and thought I could just push through”, “I spent all of my money too quickly.” and “I made a mistake”.
Obviously, a false declaration of responsibility, where you have no intention of changing, is just as bad as weasel words in the passive voice. Saying “I made a mistake” achieves nothing unless you try and change what you’re doing to stop it happening again.
When you feel that you are responsible for something, you are more likely to devote time and effort to it. The way that you describe the things in your life can help to remind you of what you are responsible for and where you can take charge and try to bring about a positive change. Language is powerful – it can really help to focus the mind on what you need to do to get the best out of everything. Use it!
(Edit: This is now in the comments but after the original post, I linked to an article on one set of steps students could use to write a real apology. You can find it here. Thanks for the nudge, Liz!)




