Educating Women: A Global Priority

This came through my Facebook feed and I wanted to share it with you (if you haven’t already seen it).

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If you can read, write and perform arithmetic then you are in a far better position with a much greater chance of being able to control your own life and that’s why education is such an important tool if we are to empower everyone.

When you are educated, you do not need to depend upon anyone else to tell you what something means or how much of something you are entitled to.

When you are educated, you can ask the difficult questions that are needed to be asked, the first of which is often “Why am I treated this way because of the way that I was born?” And this is an important step towards empowerment.

The global educational initiative depends upon getting education everywhere and valuing education. The key to that, in many countries, is empower women and give them access to education.


Taught for a Result or Developing a Passion

According to a story in the Australian national broadcaster, the ABC, website, Australian school children are now ranked 27th out of 48 countries in reading, according to the Progress in International Reading Literacy Study, and that a quarter of Australia’s year 4 students had failed to meet the minimum standard defined for reading at their age. As expected, the Australian government  has said “something must be done” and the Australian Federal Opposition has said “you did the wrong thing”. Ho hum. Reading the document itself is fascinating because our fourth graders apparently struggle once we move into the area of interpretation and integration of ideas and information, but do quite well on simple inference. There is a lot of scope for thought about how we are teaching, given that we appear to have a reasonably Bloom-like breakdown on the data but I’ll leave that to the (other) professionals. Another international test, the Program for International School Assessment (PISA) which is applied to 15 year olds, is something that we rank relatively highly in, which measures reading, mathematics and science. (And, for the record, we’re top 10 on the PISA rankings after a Year 4 ranking of 27th. Either someone has gone dramatically wrong in the last 7 years of Australian Education, or Year 4 results on PIRLS doesn’t have as much influence as we might have expected on the PISA).We don’t yet have the results for this but we expect it out soon.

The PISA report front cover (C) OECD.

The PISA report front cover (C) OECD.

What is of greatest interest to me from the linked article on the ABC is the Oslo University professor, Svein Sjoberg, who points out the comparing educational systems around the globe is potentially too difficult to be meaningful – which is a refreshingly honest assessment in these performance-ridden and leaderboard-focused days. As he says:

“I think that is a trap. The PISA test does not address the curricular test or the syllabus that is set in each country.

Like all of these tests, PIRLS and PISA measure a student’s ability to perform on a particular test and, regrettably, we’re all pretty much aware, or should be by now, that using a test like this will give you the results that you built the test to give you. But one thing that really struck me from his analysis of the PISA was that the countries who perform better on the PISA Science ranking generally had a lower measure of interest in science. Professor Sjoberg noted that this might be because the students had been encouraged to become result-focused rather than encouraging them to develop a passion.

If Professor Sjoberg is right, then is not just a tragedy, it’s an educational catastrophe – we have now started optimising our students to do well in tests but be less likely to go and pursue the subjects in which they can get these ‘good’ marks. If this nasty little correlation holds, then will have an educational system that dominates in the performance of science in the classroom, but turns out fewer actual scientists – our assessment is no longer aligned to our desired outcomes. Of course, what it is important to remember is that the vast majority of these rankings are relative rather than absolute. We are not saying that one group is competent or incompetent, we are saying that one group can perform better or worse on a given test.

Like anything, to excel at a particular task, you need to focus on it, practise it, and (most likely) prioritise it above something else. What Professor Sjoberg’s analysis might indicate, and I realise that I am making some pretty wild conjecture on shaky evidence, is that certain schools have focused the effort on test taking, rather than actual science. (I know, I know, shock, horror) Science is not always going to fit into neat multiple choice questions or simple automatically marked answers to questions. Science is one of the areas where the viva comes into its own because we wish to explore someone’s answer to determine exactly how much they understand. The questions in PISA theoretically fall into roughly the same categories (MCQ, short answer) as the PIRLS so we would expect to see similar problems in dealing with these questions, if students were actually having a fundamental problem with the questions. But, despite this, the questions in PISA are never going to be capable of gauging the depth of scientific knowledge, the passion for science or the degree to which a student already thinks within the discipline. A bigger problem is the one which always dogs standardised testing of any sort, and that is the risk that answering the question correctly and getting the question right may actually be two different things.

Years ago, I looked at the examination for a large company’s offering in a certain area, I have no wish to get sued so I’m being deliberately vague, and it became rapidly apparent that on occasion there was a company answer that was not the same as the technically correct answer. The best way to prepare for the test was not to study the established base of the discipline but it was to read the corporate tracts and practise the skills on the approved training platforms, which often involved a non-trivial fee for training attendance. This was something that was tangential to my role and I was neither of a sufficiently impressionable age nor strongly bothered enough by it for it to affect me. Time was a factor and incorrect answers cost you marks – so I sat down and learned the ‘right way’ so that I could achieve the correct results in the right time and then go on to do the work using the actual knowledge in my head.

However, let us imagine someone who is 14 or 15 and, on doing the practice tests for ‘test X’ discovers that what is important is in hitting precisely the right answer in the shortest time – thinking about the problem in depth is not really on the table for a two-hour exam, unless it’s highly constrained and students are very well prepared. How does this hypothetical student retain respect for teachers who talk about what science is, the purity of mathematics, or the importance of scholarship, when the correct optimising behaviour is to rote-learn the right answers, or the safe and acceptable answers, and reproduce those on demand. (Looking at some of the tables in the PISA document, we see that the best performing nations in the top band of mathematical thinking are those with amazing educational systems – the desired range – and those who reputedly place great value in high power-distance classrooms with large volumes of memorisation and received wisdom – which is probably not the desired range.)

Professor Sjoberg makes an excellent point, which is that trying to work out what is in need of fixing, and what is good, about the Australian education system is not going to be solved by looking at single figure representations of our international rankings, especially when the rankings contradict each other on occasion! Not all countries are the same, pedagogically, in terms of their educational processes or their power distances, and adjacency of rank is no guarantee that the two educational systems are the same (Finland, next to Shanghai-China for instance). What is needed is reflection upon what we think constitutes a good education and then we provide meaningful local measures that allow us to work out how we are doing with our educational system. If we get the educational system right then,  if we keep a bleary eye on the tests we use, we should then test well. Optimising for the tests takes the effort off the education and puts it all onto the implementation of the test – if that is the case, then no wonder people are less interested in a career of learning the right phrase for a short answer or the correct multiple-choice answer.


Core Values of Education and Why We Have To Oppose “Pranking”

I’ve had a lot of time to think about education this year (roughly 400 hours at current reckoning) so it’s not surprising that I have some opinions on what constitutes the key values of education. Of course, as was noted at the Creative Innovations conference I went to, a corporate values statement is a wish list that doesn’t necessarily mean much so I’m going to talk about what I see when education is being performed well. After I’ve discussed these, I’m then going to briefly argue for why these values mean that stupid stunts (such as the Royal prank where some thoughtless DJs called up a hospital) should be actions that we identify as cruel and unnecessary interpretations of the term ‘entertainment’.

  • Truth. 

    We start from the assumption that we only educate or train our students in what we, reasonably, assume to be the truth. We give the right answers when we know them and we admit it when we don’t. Where we have facts, we use them. When we are standing on opinion, we identify it. When we are telling a story, where the narrative matters more than the contents, we are careful to identify what we are doing and why we are doing it. We try not to deceive, even accidentally, and we do not make a practice of lying, even to spare someone’s feelings. In order to know the truth, we have to know our subject and we try to avoid blustering, derision and appealing to authority when we feel that we are being challenged.

    There is no doubt that this can be hard in contentious and emerging areas but, as a primary value, it’s at the core of our educational system. Training someone to recite something that is not true, while still popular in many parts of the world, is indoctrination, not education.

  • Respect.

    We respect the students that we teach and, in doing this, we prepare them to respect us. We don’t assume that they are all the same, that they all learn at the same rate, that they have had all the preparation that they need for courses or our experiences, nor do assume that they can take anything that we feel inclined to fling at them. We respect them by treating them as people, as individuals, as vulnerable, emotional and potentially flawed humans. We evaluate their abilities before we test their mettle. We give them space to try again. We do all this because it then allows them, without hypocrisy or obligation, to treat us the same way. Respect of effort and of application does not demand perfection or obsession from either party.

  • Fairness.

    We are objective in our assignment and assessment of work and generous in our interpretations when such generosity does not compromise truth or respect. We do not give false praise but we do all give all praise that is due, at the same time giving all of the notes for improvement. We strive to ensure that every student has the same high-quality and fair experience, regardless of who they are and what they do. When we define the rules, we stick to them, unless we have erred in their construction when, having fixed the rules, we then offer the best interpretation to every student. Our students acting in error or unfairly does not allow us to reciprocate in kind. The fairness of our system is not conditional upon a student being a perfect person and its strength lies in the fact that it is fair for all, regardless. What we say, we mean and what we mean, we say. A student’s results are ultimately the reflection of their own application to the course, relative to their opportunities to excel. Students are not unfairly punished because we have not bothered to work out if they are prepared for the course (which is very different from their own application of effort inside the course, which is ultimately their responsibility moderated by the unforeseen and vagaries of life), nor does the action of one student unduly influence the results of another, except where this is clearly identified and students have sufficient autonomy to control the outcome of this situation.

These stupid pranking stunts on the radio are usually considered acceptable because the person being pranked is contacted after the fact to ask if it can be broadcast. Frankly, I think this is bordering on coercive (because you risk being a bad sport if you don’t participate and I suspect that the radio stations don’t accept a simple first ‘no’) but some may disagree. (It’s worth noting that while the radio station tried to contact the nurses, they failed to get approval to broadcast.)

These pranks are, at heart, valueless lies, usually calculated to embarrass someone or expose them undertaking a given behaviour. They are neither truthful nor respectful. While this is often the high horse of pomposity (haven’t you got a sense of humour), it is important to realise that truly funny things can usually be enjoyed by everyone and that there is a world of difference between a joke that involves old friends and one that exploits strangers. The second situation just isn’t fair. The radio station is setting up a situation that is designed to elicit a response that everyone other than the victim will find amusing, because the victim is somehow funny or vulnerable. Basically, it’s unfair. You don’t get to laugh at or humiliate someone in a public forum just because you think it’s funny – didn’t we get over this in primary school? A lack of fairness often leads to situations that are coercive because we impose cultural norms, or peer-pressure, to force people to ‘go along with the joke’.

I had a student in my office recently, while another academic who happened to be my wife was helping me clear a backlog of paper, and before I discussed his final mark, I asked my wife if she would mind leaving the room. This was because there was no way I could ask the student if he minded discussing his mark with my wife in the room and not risk the situation being coercive. It’s a really simple thing to fix if you think about it. In order to respect the student’s privacy, I needed to be fair in the way that I controlled his ability to make decisions. Now I’m not worried that this student is easily coerced but that’s not my call to make – it’s not up to me to tell a student if they are going to be comfortable or not.

The Royal prank has clearly identified that that we can easily go down very dark and unexpected roads when we start to treat people as props, without sticking to the truth or respecting them enough to think about how they might feel about our actions, and that’s patently unfair. If these are our core values, and again many would disagree, then we have to stand up and object when we see them being mucked around with by our society. As educators, we have to draw a line and say that “just because you think it’s funny, doesn’t mean that you were right to do it” and we can do that and not be humourless or party-poopers. We do it because we want to allow people to still be funny, and have fun, muck around and have a joke with people that they know – because we’ve successfully trained them to know when they should stop, because we’ve correctly instilled the values of truth, respect and fairness.


“You Will Never Amount to Anything!”

I am currently reading “When Giants Walked the Earth: A Biography of Led Zeppelin” by Mick Wall. I won’t go into much of the detail of the book but the message presented around the four members of the group is that most of them did not have the best experiences in school and that, in at least two cases, the statements written on their reports by their teachers were profoundly dismissive. Now, it is of course entirely possible the that the Led Zep lads were, at time of leaving school, incapable of achieving anything – except that this is a total nonsense as it is quite obvious that they achieved a degree of musical and professional success that few contemplate, let alone reach.

You’ll often read this kind of line in celebrity biographies – that semi-mythical reforging of the self after having been judged and found wanting. (From a narrative perspective, it’s not all that surprising as it’s an easy way to increase the tension.) But one of the reasons that it pops up is that such a statement is so damning that it is not surprising that a successful person might want to wander back to the person who said it and say “Really?” But to claim that such a statement is a challenge (as famously mocked in the Simpsons where Principal Skinner says that these children have not future and is forced to mutter, with false bonhomie, ‘Prove me wrong, kids, prove me wrong.’) is confused at best, disingenuous and misdirecting at worst. If you want someone to achieve something, provide a clear description of the task, the means to achieve that task and then set about educating and training. No-one has ever learned brain surgery by someone yelling “Don’t open that skull” so pretending that an entire life’s worth of motivation can be achieved by telling something that they have no worth is piffle. Possibly even balderdash.

You! Prove me wrong!

You! Prove me wrong!

The phrase “You Will Never Amount To Anything” is, in whatever form it is uttered, a truly useless sentiment. It barely has any meaning (isn’t just being alive being something and hence amounting to a small sort of anything?) but, of course, it is not stated in order to achieve an outcome other than to place the blame for the lack of engagement with a given system squarely at the feet of the accused. You have failed to take advantage of the educational opportunities that we have provided and this is such a terminal fault, that the remaining 90% of your life will be spent in a mobile block of amber, where you will be unable to affect any worthwhile interaction with the universe.

I note that, with some near misses, I have been spared this kind of statement but I do feel very strongly that it is really not anything that you can with any credibility or useful purpose. If you happen to be Death, the Grim Reaper, then you can stand at the end of someone’s life and say “Gosh, you didn’t do a great deal did you” (although, again, what does it mean to do anything anyway?) but saying it when someone is between the ages of 16 and 20? You might be able to depend upon the statistical reliability that, if rampant success in our society is only given to 1%, 99% of the time, everyone you say “You will not be a success” will accidentally fall into that category. It’s quite obvious that any number of the characteristics that are worthy of praise in school contribute nothing to the spectacular success enjoyed by some people, where these characteristics are “sitting quietly”, “wearing the correct uniform” or “not chewing gum”. These are excellent facets of compliance and will make for citizens who may be of great utility to the successful, but it’s hard to see many business leaders whose first piece of advice to desperate imitators is “always wear shiny shoes”.

If we are talking about perceived academic ability then we run into another problem, in that there is a great deal of difference between school and University, let along school and work. There is no doubt that the preparation offered by a good schooling system is invaluable. Reading, writing, general knowledge, science, mathematics, biology, the classics… all of these parts of our knowledge and our society can be introduced to students very usefully. But to say that your ability to focus on long division problems when you are 14 is actually going to be the grand limiting factor on your future contribution to the world? Nonsense.

Were you to look at my original degree, you might think “How on Earth did this man end up with a PhD? He appears to have no real grasp of study, or pathway through his learning.” and, at the time of the degree, you’d be right. But I thought about what had happened, learned from it, and decided to go back and study again in order to improve my level of knowledge and my academic record. I then went back and did this again. And again. Because I persevered, because I received good advice on how to improve and, most importantly, because a lot of people took the time to help me, I learned a great deal and I became a better student. I developed my knowledge. I learned how to learn and, because of that, I started to learn how to think about teaching, as well.

If you were to look at Nick Falkner at 14, you may have seen some potential but a worry lack of diligence and effort. At 16, you would have seen him blow an entire year of school exams because he didn’t pay attention. At 17 he made it into Uni, just, but it wasn’t until the wheels really started to fall off that he realised that being loquacious and friendly wasn’t enough. Scurrying out of Uni with a third-grade degree into a workforce that looked at the evidence of my learning drove home that improvements were to be made. Being unemployed for most of a year cemented it – I had set myself up for a difficult life and had squandered a lot of opportunities. And that is when serendipity intervened, because the man who has the office next to me now, and with whom I coffee almost every morning, suggested that I could come back and pursue a Masters degree to make up for the poor original degree, and that I would not have to pay for it upfront because it was available as a government deferred-payment option. (Thank you, again, Kevin!)

That simple piece of advice changed my life completely. Instead of not saying anything or being dismissive of a poor student, someone actually took the time to say “Well, here’s something you could do and here’s how you do it.” And now, nearly 20 years down the track, I have a PhD, a solid career in which I am respected as an educator and as a researcher and I get to inspire and help other students. There’s no guarantee that good advice will always lead to good outcomes (and we all know about the paving on the road to Hell) but it’s increasingly obvious to me that dismissive statements, unpleasant utterances and “cut you loose” curtness are far more likely to do nothing positive at all.

If the most that you can say to a student is “You’re never going to amount to anything”, it might be worth looking in a mirror to see exactly what you’ve amounted to yourself…


A tragic and unintended outcome of an act with no benefit

Recently, a pair of radio hosts from the Sydney 2Day FM station prank-called the hospital in which the Duchess of Cambridge was receiving treatment for medical issues associated with her pregnancy. Pretending to be the Queen, at 5:30am UK time, they managed to fool the nurse who was staffing reception (as the normal reception staff were not on duty) and got put through to the ward, where they managed to extract some information. Exceedingly sadly, after the hoax became apparent, this rather thoughtless and unfunny invasion of privacy has now had a tragic final act, in that the nurse who was believed to have passed the call through, Jacintha Saldanha, has been found dead, apparently by her own hand. You can read about this in a reasonable summary from the Sydney Morning Herald.

There is (currently) no direct connection between the prank event and the death of Ms Saldanha but, given who the people and the profile that we are talking about, one can easily imagine the pressure (real or imaginary) that someone would be under if they had failed to protect any patient, let alone the one that we are discussing. Of course, the radio show hosts did not intend for this outcome and, before there are any more calls for their heads, let us remember moral accident and the fact that, while their action was an inexplicable invasion of privacy, foolish, unfeeling and in poor taste, it was never intended to be lethal. Should they face questions? Yes.

Why?

Because it is not hard to summon the modicum of empathy required to understand why a woman who is experiencing any difficulties at all during pregnancy might have the reasonable expectation to be left alone and not be picked on for the delight of two radio hosts and their audience. Regardless of which family the Duke of Cambridge was born into and into which the Duchess of Cambridge has married, they are people and, by all accounts, live a surprisingly normal life for the couple who will (most likely) one day rule as the King and Queen of the United Kingdom. It is none of my business as to the details of the Duchess’ illness or condition, unless she wishes to release it, any more than it is the Queen’s business to prank call me into revealing the mark I received for Numerical Analysis I the first time I sat it, in the hopes of embarrassing me.

(With the greatest respect, Your Majesty, it was a 23 Fail because I did not attend lectures or do enough of the preparatory work. I would be grateful if you would consider using that knowledge wisely, Ma’am.)

As it stands there is the usual angry media reaction (and popular backlash) one sees when a stupid prank goes horribly wrong but what was never truly questioned is why on earth we persist with this nonsense in the first place? I often ask my students very direct questions when they tell me things. “Why did you do this?” is, apparently, a startling question to some of my students because it seems to stun them with its simplicity.

“You performed this action that had no positive value or it had a negative and unpleasant impact on the world. Why did you do this?” is the simplest, sanest question that should be asked whenever anybody does something like that. No doubt all of my poor Grand Challenge students are waiting for me to type Cui Bono? so I’ll get that out of the way but, in reality, cui bono (who benefits) seeks to locate the benefiting party to assign malign intent, rather than quisquam bono?, which is what I’m asking here: does anyone actually benefit. (My Latin is very rusty so I welcome corrections from classical scholars and revenant Romans.)

I often mutter things along the lines of “Just because you can, doesn’t mean you should”, mainly because I’m now middle-aged and it’s somewhat expected, but also because I strongly believe that we are moving into an age where the ability to do stupid things on the global scale is now within the reach of anyone with a telephone, a web browser and a general lack of empathy or kindness.

It is because I understand people, and I do have empathy, that I have the deepest sympathies for the family of Ms Saldanha, a husband and two teenagers, who must be suffering through a terrible and public loss, but are doing so with a great deal of dignity as I understand it. However, it would be wrong not to have some feeling for the radio hosts themselves because it would be the most egregious error to assign intent to their thoughtlessness. They did not set out to create this situation. However, and let me be clear, any situation that they did set out was almost completely without benefit to anyone, lacked respect, lacked empathy, was invasive, was unpleasant and should never have been attempted. Their lack of genuine apology could be seen, until recently, in the Tweeted advertisements carried in one of the host’s feeds until it was suspended. (For me, it is the lack of empathy that is sadly unsurprising. Why should Michael Christian be doing anything other than his job in this situation: producing high impact media buzz and then tapping it to drive up ratings? Of course, if he had a real sense of what he was doing, he would have pulled the prank either before it started or once they got past the reception, because they were about to violate someone’s privacy. Are we at fault because of who we select to hold the broadcast roles? Can you blame the gladiators for being bloodthirsty when we’re screaming around the circus?)

My next question to my students would normally be “So what now?” What is it that the student is planning to change in order for this situation to not occur again? In the case of my students, they are juggling work, family and being young. However, almost all of the things that my students do have some benefit (pub crawls notwithstanding). In this case, the CEO of the radio station has offered that, while no-one could have foreseen this, prank calls had been going on for years… Yes. And? We died of cholera for years, too. Let’s not argue tradition for something that has as its prime fruits the embarrassment and humiliation of another person, where we play with people without knowing how robust they are for this game.

Jacintha Saldanha is, tragically, dead and it does appear that this questionable act of entertainment may have been associated with her death. Perhaps, now is not a bad time to put the prank call into the same giant old wardrobe where we put all of the behaviours that never really made any sense and certainly make no sense when we should know so much better – and let’s stop the practice.

Why are we doing something? What is the benefit? Is our enjoyment really worth humiliating or embarrassing someone else on public radio? Where is the benefit in this, for anyone? If my students can drag together sensible and coherent answers to this when asked, so can our broadcast institutions and our journalists.


Killing Your Darlings: The Cost of Innovation (CI 2012)

I’m going to take a little more informal approach to some of the themes expressed at CI 2012, because I have a lot of things to do, and you have a lot of things to do, so we can’t sit here waiting for me write everything up and you most certainly don’t want to read 100,000 words about What Nick Did In Late Spring In Melbourne. So let’s go forward.

Innovation is the introduction of the new, whether product, service or idea, but we know what this really means – it means that we have to let go of something old. Letting go of something old is not going to be easy, and how difficult it is can be a very complicated and emotional calculus, so innovation, which can already be hard, is made harder because change can hurt.

If you’re a writer, you may have heard the term “Kill your darlings”, which is attributed to Faulkner (the other one) and is a recasting of the following quote from Sir Arthur Quiller-Couch:

“Whenever you feel an impulse to perpetrate a piece of exceptionally fine writing, obey it – whole-heartedly – and delete it before sending your manuscripts to press. Murder your darlings”

On shallow reading, it appears that any attachment to something makes it eligible for extinction when what is really meant is that sentimentality is the enemy of objectivity. Innovative change is full of situations where your attachment to elements of your existing situation, or an entrenched commitment to the status quo (no, not the band), will compromise your ability to objectively assess whether you are making a correct decision.

There is a statement that every industry will go away at some stage – we’ve seen the rise and fall of so many that such a statement appears to have some credibility. But what about education? We have changed a great deal but will the industry of education every truly disappear? I honestly can’t say but I can talk about a simpler problem, which is what the “darlings” are in the traditional Higher Education system. And, sure enough, when we start talking about innovation and the threat of the new, we see these darlings protected in a way that doesn’t necessarily always seem objective. Now, we don’t have to kill any of them but change is inevitable and, if change is to come in, something has to go out. I have a starting list, which I’m planning to work on over time.

  1. Darling #1, The Lecture:

    We know that the traditional 1-to-many broadcast lecture is a successful way to occupy the time of everyone in the room but it is most certainly not the best way to get certain types of information across. There are many different aspects to this but conference talks and seminars are a world away from the traditional “today I will talk slowly about differential equations while I flash hundreds of slides past you at a speed that you can’t record and no you can’t have any notes or recording”.

    Yes, some lecturers are better than others but when information transfer and retention is important, the lecture is not the right delivery mechanism. Yet, it’s almost unassailable in its ubiquity. It’s a darling.

  2. Darling #2, The Exam:

    I was looking back at my Grand Challenges course, which had a 20% final examination of some of the core topics, and thought about what it had achieved. From my marking of the exam and review of how students prepared, my goal for the exam worked for most of the class. Most had reviewed all of the core material and organised it in a useful way to be able to summarise the core content of the course.

    But did it have to be assigned as a 1 hour exam in a giant examination hall? Did it anything to the course?

    You know, I’m not sure that it did. Next time, I might just assign an exercise to provide a portfolio of work from the course in an organised form and then have an assessment of that which is effectively a viva voce examination to assess that students had done enough work to produce a useful index and had sufficient familiarity to rapidly contextualise problems and knowledge. But, and this is important, far more conversationally.

    The examination can be made highly objective and has the advantage that you are really pretty sure that the student is doing the work – but we’re already seeing cheating technology that we will have more and more trouble dealing with. If the only supporting argument for the exam is that it’s harder to cheat, we need a better reason. If the argument is that it will force the student to learn the work, then we’ve got that around the wrong way. We need to bring motivation back into the rest of the course. Right now, the vast majority of learning happens 2-3 days before the exam and is forgotten by the following weekend.

    And yet, exams are everywhere. They’re entrenched institutional artefacts. Hello, darling.

  3. Darling #3, Me and my University:

    Oh no! Apostasy! But let’s be honest, the primary question around MOOC is whether we need the Universities that we’ve had for so many hundreds of years. If we’re questioning the University, then we’re starting to question the role and future of the teaching academic. Teacherless education was a theme that popped up occasionally at CI 2012 and, while I instinctively react to this in terms of ‘well, who builds these experiences’, we can still learn a lot by looking at what we actually need to make things work.

    I have a small office in a big and old University, with my academic robes hanging on the door for when I walk into the graduation ceremony in the giant old sandstone building once or so every year to farewell and congratulate my graduating students. How much of this is necessary recognition of achievement and how much is a darling?

    Let’s face it – we’re darlings ourselves.

Let me stress that I am not saying that everything must go, but innovation needs space and that means something else has to go. Rather than saying that everything is sacrosanct, we should really be looking at what can and should go, which will drive a search for the new and innovative. My hope would be that by looking at these things, we find the reasons why some of these could stay and belong in the future, rather than propping them up with sentimentality and an ultimately weak approach to necessary change and reinvigoration.

What are your darlings?


Systems Thinking (CI 2012 MasterClass on the Change Lab)

I can’t quite believe how much mileage I’m getting out of the first masterclass but it’s taking me almost as long to go through my notes as it did to write them! I should be back into a semi-normal posting cycle fairly soon – thanks for any patience that you have chosen to extend. 🙂

Can we see all of a system if we’re only in contact with one part? The Change Lab facilitators used the old parable of the six blind man and the elephant to remind us that we can be completely correct about our perception but, due to limitations in our horizon, we fail to appreciate the whole. Another example that was brought up was the role of the police in the protection of abused women and children. If a police officer can look at a situation and think either “Well, I don’t think thats my problem” or “I don’t know what to do”, it’s easy to see how the protective role of the police officer becomes focused on the acute and the extraordinary, rather than the chronic and the systemic.

(That theme, a change in thinking and support from acute to chronic, showed up periodically throughout the conference and my notes.)

In the area of study, the police were retrained to identify what they had to do if they attended and thought that there might be a problem. The police had to get involved, their duties now included the assurance of safety for the at-risk family members and, if they couldn’t get involved themselves, their duty was to find someone else who could fix it and make the connection. We do have protective systems and mechanisms for abused people in domestic situations but there was often a disconnect between domestic violence events that police attended (acute and extraordinary events) and the connecting of people into the existing service network.

Of course, this was very familiar to me because we have the same possibility of disconnection in the tertiary sector. It’s easy to say “go and see the Faculty Office” but it’s that bit harder to ring up the Faculty Office, find the right person, brief them on what a student has already discussed with you and then hand the student over. However, that second set of events is what should happen if you want to minimise the risk of disconnection.

It’s possible to do a remarkable job in some parts of your work and do a terrible job in others, because you don’t realise that you are supposed to be responsible for other areas. It has taken me years to work out how many more things that are required of me as an educator. Yes, scholarship and the practise of learning and teaching are the core but how do we do that with real, breathing students? Here are my current thoughts, based on the police example:

  1. Getting Involved: If a student comes to me with a problem, then if I can fix it, I should try and fix it. My job does not begin when I walk into the lecture theatre and finish when I leave the room – I do have a real and meaningful commitment to my students while they are in my course. Yes, this is more work. Yes, this takes more time. Yes, I don’t know what to do sometimes and that’s scary. However, I do hope that my students know that I’m trying and, even when I’m moving slowly, I’m still involved.
  2. The Assurance of Safety: Students have a right to feel safe and to be safe when they’re studying. That means a learning space free from discrimination, bullying and fear, working in an atmosphere of mutual respect. If they feel unsafe, then they should feel safe to come to me to talk about it. This also means that students have a right to feel safe in the pursuit of their studies: no indifferent construction of assignment where 60% of students fail and it’s dismissed as ‘dumb students’.
  3. If You Can’t Fix It, Find Someone Who Can: Once you’ve done a PhD, one of the key things you work out is how much you don’t know. My Uni, like most Unis, is a giant and complex administrative structure. I don’t have the answer to all of the questions but I do have a spreadsheet of duties for people in my school and a phone book. However, saying “Go to X” is never going to be as good as trying to help someone by connecting them to another person and handing them over. If I can answer a question, I should try to. If I can’t, I should try and find the right person and then connect the student. The final part of this is that I should follow up where I can to see what happened and learn so I know the answer for next time.

The final point is, to me, fascinating because it has made me aware of how hard it can be to find the answer, even when you’re inside the system as a staff member! I always tell my students that if they need something done and aren’t making headway, get me involved because I have the big, scary signature block on my e-mail. Now, mostly our culture is very good and you don’t have to be a Professor or Associate Dean to get progress made… but it is funny how much more attention you sometimes get. I’m very happy to use my (really very insignificant) mild corner of borrowed status if it will help someone to start on the pathway to fixing a problem but I’m also very happy to report that it’s rare that I have to use it, except for the occasional person outside of the University.

It’s important to note that I don’t always succeed in doing all of this. I’m always involved and I’m always working to guarantee safety, but the work involved in a connected handover is sometimes so large that I don’t actually have enough time or resources to close the connection. This, to me, illustrates a good place to focus my efforts on improving the entry points to our systems so that we all end up at the right destination with the minimum number of false starts and dead ends.

Like I said, we’re normally pretty good but I think that we can be better – and thinking about our system as a system makes me aware of how many things I need to do as well as educate, when I’m calling myself an educator.


An Evening of Event: No More Fistbumping with Thoughtless Young Men

Sorry about the late post. I didn’t get back to my room until 2am this morning and I was a little too tired to blog – it has been a week! I’m staying with wonderful friends between conferences (as one does, dahhhlings) and we went out to dinner and drinks near where they lived. When we were in the bar, sitting around and catching up, we got into conversation with a younger couple and spent the next while chatting to them.

Now, let me restate that. We were actively engaged in conversation by another couple and they doggedly kept us in conversation for a while.

Does that change the context? Rather than just talking to people in a bar, when you’re ensconced in the comfy seats, does that seem different?

After some discussion, my friend and I are pretty much convinced that the couple were probably more along the con axis than the friendly axis. Their over-attentiveness, some of the actions, and, more importantly, the rapid transition from complete attentiveness to “exeunt and farewell”, which took about 2 seconds. Why did they say goodbye? I suspect because they worked out that no money was forthcoming. Having come from three solid days of “Create! Innovate! Change the world!”, I’m in a very interesting place, mentally. So when the guy started talking about how he’d always wanted to be a Royal Marine Commando, as part of a patter, we then spent the next two hours talking about why he wasn’t doing it, how he could prepare to go back and so on. If you’ve wanted to be a commando since you were 16, then sitting in a bar in Australia at 24 is a very funny way to be pursuing it, isn’t it?

Hang on, maybe that’s why they left so quickly! 🙂

Anyway, to the meat of the story, while I was up at the bar, a group of guys walked over to where our group was sitting and basically tried to chat both the women up. I walked back from the bar with the drinks and sat down. They noticed me and one of them said “Oh, sorry for talking to your women.” and held out his hand to fist bump.

What? It’s 2012 and you’re talking about “my women”? Now, lest you think this is just a figure of speech, it was completely clear to me that he was backing off because he was recognising my territorial claim.

I held my hand down and, in a relaxed way, met his gaze and said “They’re not my women. They’re their women.” Very reasonably and no aggression. His reaction was amazing – the embarrassment on his face was immediate. I wasn’t trying to embarrass him, seriously, but at the same time I wasn’t going to buy into some exchange of property rubbish. He and his friends disappeared very shortly thereafter (well, immediately and very apologetically) and, I hope, might think twice before saying something that silly again. Perhaps it was a figure of speech but the way that he and his friends were acting… it was the same old nonsense dressed up with good haircuts and nice clothes, but the same old nonsense that starts cheerily and then starts to go nasty quickly if things don’t go as the initiator wants.

I was reflecting on this when I woke up this morning and I’m happy that I did the right thing, in the right way. However, it’s that constant reminder of how much… rubbish people have to put up with and how far we still have to go in order to get a basic sense of equality going.

I worry about a society where we are happy to tell women not to dress in a certain way, rather than having the much clearer message of “respect other people and leave them alone when they want to be left alone.” Where the moment a women gets attacked, there is always the followup questioning regarding what she was doing in a certain place at that time. There’s a lot of judging going on of the victims, rather than the very simple recognition that it is the actions of the perpetrators that should be judged. Can you walk around without crapping yourself? You have enough physical self-control to not attack someone else.

Basically, if someone wants to walk down the street naked, in the middle of the night, then until our society is safe enough to do that (ignoring your feelings on public nudity for a moment) we still have to educate. We still have to say “This person is not mine, they’re theirs.” We have to teach people that perceiving something as an invitation is a perception, not an actual invitation. We still have to look at someone and say “Really? Is that what you think is reasonable?” And, maybe, slowly, people learn and in 30-40 years time we can go and deal with some of the giant problems that we’re having difficulty with because we’re making up artificial divisions between people and undermining trust by acting stupidly and without basic consideration.

I read recently about an assault charge where a man put his genitals on the face of a young man who had passed out in a fast food restaurant, a photo was taken and ended up on the Internet. People stood around and watched as this happened. A young man is defenceless, obviously after not making the best decisions, and a crowd allow someone to humiliate him and assault him in that way.

No. This is wrong. Someone who has passed out because they drank too much has been silly, because they’ll feel bad tomorrow and they’re risking medical issues, but the vulnerable are not legitimate targets for the cruel and the thoughtless. You don’t get to be judge and jury on this one, no matter how stupid you think someone has been. You don’t get to punish someone for silliness that isn’t a crime, no matter how amusing you find it. The weak and the vulnerable need the support of the strong and privileged – not their exploitation.

I’ve come out of the last three days with an enormous amount of energy and I’m ready for a big challenge – the first stage in this is never letting something like this (helping other people or protecting other people) slip by again. If it means asking people if they’re ok, and risking getting involved, then I’ll have to swallow my trepidation and just do it. If it means getting dirty, or maybe having someone throw up on me, I can wash my clothes and have a shower. If it means running late for something that isn’t life threateningly urgent because I’ve stopped to help someone, then I will be late. I haven’t always been very good at this and I’ve always had really good reasons… or at least that’s what I thought.

Last night reminded me that it doesn’t have to be violent or unpleasant, but it does require you to keep your eye on things and not get sucked into the implicit privilege of the colour of my skin, my educational background or my gender. No more fist bumps for stupidity and, with any luck, no more convenient business to allow me to turn a blind eye.


Rapid Fire Quote: Creative Innovations 2012

Attended a great panel over supper on “Now to Next: How will Science and Technology help solve our wicked problems” moderated by Robyn Williams, with Baroness Susan Greenfield, Michael T Jones, Professor Nadia Rosenthal, Dr Iain McGilchrist and Jason Drew. Tons of great stuff from a very talented panel but my favourite quote of the night was from Iain McGilchrist:

“We are in a race between education and catastrophe.”

(Edit: Alan has noted that this is normally attributed to H. G. Wells. Thanks, Alan!)

Can you think of a better description of what we do or a more important reason to get up in the morning? The burning deck analogy, where crisis forces us to act, may not always apply – after all, as Baroness Greenfield noted, Quantum theory wasn’t developed because of a looming crisis, Barry Marshall’s work on ulcers wasn’t because of war and global warming had nothing to do with the work on Nerve Growth Factor. So thinking of scientists as firefighters is not a good way to think. But thinking of educators as essential and of education as the way to avert disaster – now that’s a much more useful approach.


Amplification of Thoughtlessness

I’ve been taught by, met, taught and am colleagues with a wide range of educators. The more people I meet, the more I realise how similar people are and the more I realise that one of the key differences in educators is how much they care. Caring more about your students is generally a good thing, as is caring about your commitment to scholarship and ethics, but caring is also a terrible amplifier of thoughtlessness and, regrettably, people can be truly thoughtless at times. When people are thoughtful, then being a caring educator is fantastic because you get that great feeling from finding out that people valued what you did, the effort that was expended and the final result that was achieved. I love it when students get back in touch with me, sometime down the track, or send me e-mail to let me know that something has really resonated with them. Sadly, the people who are thoughtless, or attempt to be unpleasant in some way, seem to stick in my mind a lot more than the success stories do.

In a way this makes sense because a successful student, or a successful course, doesn’t require any changes to be made. However, given that my job is to educate, anytime something goes wrong, it not only means that there is something to be fixed, it means that I didn’t do my job properly – or, at least, someone is perceiving that I have not done my job properly. You don’t have to care much to feel that fairly deeply. Caring about what you do is great because it makes you take work seriously and responsibly, but it also leaves you vulnerable. It saddens me that I have seen a handful of students who have gone out of their way to exploit that – but it saddens me more that they could have been through the educational experience that we still have to offer (it may not be perfect but it is still pretty impressive) and come out the end so determined to make somebody else unhappy or so utterly ignorant of the impact of their thoughtlessness.

I can clearly remember the first time years ago that a student’s relatively thoughtless act had a big impact on me, when I received a really nasty student evaluation for three students in a group of 140+. I had enforced some penalties for plagiarism and, mysteriously, a number of my students equal to the number of plagiarists had decided that I was awful, that I hated my students, I had acted unfairly and I was bigoted and discriminatory. It really shook my faith in my ability to teach. Overall, my figures were fine but I usually attribute the depth of passion to the extremity of the commitment and the fact that three people took the trouble to label me as a completely unacceptable teacher hit me hard.

When I first applied for Federal research funding, I received a reviewer’s comment that was so manifestly unpleasant, dismissive and vindictive that I went to the head of school pretty much assuming that I would have to resign and go and find other work. The reviewer all but told me to get out of academia or, maybe, in a decade’s time, I might not bring down another grant too badly. Those words, which I would laugh off in other arenas or at other times, came through a channel and at a time when I was going to place great import upon them.

There is a lot of difference in how you can say things and, the older I get, the more I realise that some things just don’t have to be said. There is no shortage of people who are happy to tell people things “for their own good” when, in reality, they are telling them for far less altruistic reasons. I have seen a lot of vindictiveness over the years dressed up as thoughtlessness, pretending to be an accidental overstatement. Of course, being human, I’ve sometimes made the mistake myself and I unreservedly apologise to anyone that I ever offended – if I haven’t already found you to apologise!

I sometimes wonder what some of my students want. If I didn’t care, if I showed up with the same slides from the last 20 years and rattled through them, never updating, handing all marking off to inexperienced TAs, failing people just because I’ve classified them as ‘dumb’, then I would be untouchable. I’d be untouchable because I would have divided the world into people who matter and people who don’t, slotting myself clearly into the ‘matter’ while leaving all of my students elsewhere. My students couldn’t matter to me and have me still teach them so badly. The problem arises when you do care about your students and some people, for whatever reason, decide that this is a weakness. Something to game for their own advantage or for their own amusement.

I suspect that I have taught less than 10 such people over my years in education, which is great in a way because it means that there aren’t that many of them, but it’s terrible to consider that such a small percentage of the students I’ve seen could still stick so much in my mind. However, these students, despite themselves, help to make me better at what I do. Yes, they get under my skin but I turn around and work out if any of what was said was valid. Could I improve? Could I help other people? This doesn’t defend unpleasantness- a positive outcome ascribed through moral accident is no validation of vindictiveness. But, by digging through the comments, sometimes I looked at myself and thought “Well, I’m not that bad but I could make some improvements here.”

Despite everything, we probably never will give up on these students. They may not understand that and they will probably never appreciate it, but the community of educators is one of the most inclusive, forgiving and amazing groups I’ve seen. Because we know what it’s like to learn and some things take longer than others, and sometimes people do dumb and thoughtless things. Fortunately, it turns out that caring can amplify thoughtfulness just as well as it amplifies thoughtlessness.