John Henry Died
Posted: December 23, 2012 Filed under: Education | Tags: advocacy, authenticity, blogging, collaboration, community, curriculum, design, education, educational problem, ethics, feedback, Generation Why, grand challenge, higher education, in the student's head, john henry, learning, meritocracy, principles of design, reflection, student perspective, teaching, teaching approaches, thinking, workload Leave a commentEvery culture has its myths and legends, especially surrounding those incredible individuals who stand out or tower over the rest of the society. The Ancient Greeks and Romans had their gods, demigods, heroes and, many times, cautionary tales of the mortals who got caught in the middle. Australia has the stories of pre- and post-federation mateship, often anti-authoritarian or highlighting the role of the larrikin. We have a lot of bushrangers (with suspiciously good hearts or reacting against terrible police oppression), Simpson and his donkey (a first world war hero who transported men to an aid station using his donkey, ultimately dying on the battlefield) and a Prime Minister who goes on YouTube to announce that she’s now convinced that the Mayans were right and we’re all doomed – tongue firmly in cheek. Is this the totality of the real Australia? No, but the stylised notion of ‘mateship’, the gentle knock and the “come off the grass, you officious … person” attitude are as much a part of how many Australians see themselves as shrimp on a barbie is to many US folk looking at us. In any Australian war story, you are probably more likely to hear about the terrible hangover the Gunner Suggs had and how he dragged his friend a kilometre over rough stones to keep him safe, than you are to hear about how many people he killed. (I note that this mateship is often strongly delineated over gender and racial lines, but it’s still a big part of the Australian story.)
The stores that we tell and those that we pass on as part of our culture strongly shape our culture. Look at Greek mythology and you see stern warnings against hubris – don’t rate yourself too highly or the gods will cut you down. Set yourself up too high in Australian culture and you’re going to get knocked down as well: a ‘tall poppies’ syndrome that is part cultural cringe, inherited from colonial attitudes to the Antipodes, part hubris and part cultural confusion as Anglo, Euro, Asian, African and… well, everyone, come to terms with a country that took the original inhabitants, the Australian Aboriginal and Torres Strait Islanders, quite a while to adapt to. As someone who wasn’t born in Australia, like so many others who live here and now call themselves Australia, I’ve spent a long time looking at my adopted homeland’s stories to see how to fit. Along the way, because of travel, I’ve had the opportunity to look at other cultures as well: the UK, obviously as it’s drummed into you at school, and the US, because it interests me.
The stories of Horatio Alger, from the US, fascinate me, because of their repeated statement of the rags to riches story. While most of Alger’s protagonists never become amazingly wealthy, they rise, through their own merits, to take the opportunities presented to them and, because of this, a good man will always rise. This is, fundamentally, the American Dream – that any person can become President, effectively, through the skills that they have and through rolling up their sleeves. We see this Dream become ugly when any of the three principles no longer hold, in a framing I first read from Professor Harlon Dalton:
- The notion that we are judged solely on our merits:For this to be true, we must not have any bias, racist, gendered, religious, ageist or other. Given the recent ruling that an attractive person can be sacked, purely for being attractive and for providing an irresistible attraction for their boss, we have evidence that not only is this point not holding in many places, it’s not holding in ways that beggar belief.
- We will each have a fair opportunity to develop these merits:This assumes equal opportunity in terms of education, in terms of jobs, which promptly ignores things like school districts, differing property tax levels, teacher training approaches and (because of the way that teacher districts work) just living in a given state or country because your parents live there (and can’t move) can make the distance between a great education and a sub-standard child minding service. So this doesn’t hold either.
- Merit will out:Look around. Is the best, smartest, most talented person running your organisation or making up all of the key positions? Can you locate anyone in the “important people above me” who is holding that job for reasons other than true, relevant merit?
Australia’s myths are beneficial in some ways and destructive in others. For my students, the notion that we help each other, we question but we try to get things done is a positive interpretation of the mild anti-authoritarian mateship focus. The downside is drinking buddies going on a rampage and covering up for each other, fighting the police when the police are actually acting reasonably and public vandalism because of a desire to act up. The mateship myth hides a lot of racism, especially towards our indigenous community, and we can probably salvage a notion of community and collaboration from mateship, while losing some of the ugly and dumb things.
Horatio Alger myths would give hope, except for the bleak reality that many people face which is that it is three giant pieces of boloney that people get hit about the head with. If you’re not succeeding, then Horatio Alger reasoning lets us call you lazy or stupid or just not taking the opportunities. You’re not trying to pull yourself up by your bootstraps hard enough. Worse still, trying to meet up to this, sometimes impossible, guideline leads us into John Henryism. John Henry was a steel driver, who hammered and chiseled the rock through the mountains to build tunnels for the railroad. One day the boss brought in a steam driven hammer and John Henry bet that he could beat it, to show that he and his crew should not be replaced. After a mammoth battle between man and machine, John Henry won, only to die with the hammer in his hand.
Let me recap: John Henry died – and the boss still got a full day’s work that was equal to two steam-hammers. (One of my objections to “It’s a Wonderful Life” is that the rich man gets away with stealing the money – that’s not a fairy tale, it’s a nightmare!) John Henryism occurs when people work so hard to lift themselves up by their bootstraps that they nearly (or do) kill themselves. Men in their 50s with incredibly high blood pressure, ulcers and arthritis know what I’m talking about here. The mantra of the John Henryist is:
“When things don’t go the way that I want them to, that just makes me work even harder.”
There’s nothing intrinsically wrong with this when your goal is actually achievable and you apply this maxim in moderation. At its extreme, and for those people who have people standing on their boot caps, this is a recipe to achieve a great deal for whoever is benefiting from your labour.
And then dying.
As John Henry observes in the ballad (Springsteen version), “I’ll hammer my fool self to death”, and the ballad of John Henry is actually a cautionary tale to set your pace carefully because if you’re going to swing a hammer all day, every day, then you have to do it at a pace that won’t kill you. This is the natural constraint on Horatio Alger and balances all of the issues with merit and access to opportunity: don’t kill your “fool self” striving for something that you can’t achieve. It’s a shame, however, that the stories line up like this because there’s a lot of hopelessness sitting in that junction.
Dealing with students always makes me think very carefully about the stories I tell and the stories I live. Over the next few days, I hope to put together some thoughts on a 21st century myth form that inspires without demanding this level of sacrifice, and that encourages without forcing people into despair if existing obstacles block them – and it’s beyond their current control to shift. However, on that last point, what I’d really like to come up with is a story that encourages people to talk about obstacles and then work together to lift them out of the way. I do like a challenge, after all. 🙂
When Does Failing Turn You Into a Failure?
Posted: December 17, 2012 Filed under: Education, Opinion | Tags: advocacy, authenticity, blogging, ci2012, community, conventicle, curriculum, design, education, educational research, ethics, feedback, Generation Why, grand challenge, higher education, icer2012, in the student's head, learning, principles of design, reflection, research, resources, student perspective, teaching, teaching approaches, thinking, tools, workload Leave a commentThe threat of failure is very different from the threat of being a failure. At the Creative Innovations conference I was just at, one of the strongest messages there was that we learn more from failure than we do from success, and that failure is inevitable if you are actually trying to be innovative. If you learn from your failures and your failure is the genuine result of something that didn’t work, rather than you sat around and watched it burn, then this is just something that happens, was the message from CI, and any other culture makes us overly-cautious and risk averse. As most of us know, however, we are more strongly encouraged to cover up our failures than to celebrate them – and we are frequently better off not trying in certain circumstances than failing.
At the recent Adelaide Conventicle, which I promise to write up very, very soon, Dr Raymond Lister presented an excellent talk on applying Neo-Piagetian concepts and framing to the challenges students face in learning programming. This is a great talk (which I’ve had the good fortune to see twice and it’s a mark of the work that I enjoyed it as much the second time) because it allows us to talk about failure to comprehend, or failure to put into practice, in terms of a lack of the underlying mechanism required to comprehend – at this point in the student’s development. As part of the steps of development, we would expect students to have these head-scratching moments where they are currently incapable of making any progress but, framing it within developmental stages, allows us to talk about moving students to the next stage, getting them out of this current failure mode and into something where they will achieve more. Once again, failure in this case is inevitable for most people until we and they manage to achieve the level of conceptual understanding where we can build and develop. More importantly, if we track how they fail, then we start to get an insight into which developmental stage they’re at.
One thing that struck me with Raymond’s talk, was that he starts off talking about “what ruined Raymond” and discussing the dire outcomes promised to him if he watched too much television, as it was to me for playing too many games, and it is to our children for whatever high tech diversion is the current ‘finger wagging’ harbinger of doom. In this case, ruination is quite clearly the threat of becoming a failure. However, this puts us in a strange position, because if failure is almost inevitable but highly valuable if managed properly and understood, what is it about being a failure that is so terrible? It’s like threatening someone that they’ll become too enthusiastic and unrestrained in their innovation!
I am, quelle surprise, playing with words here because to be a failure is to be classed as someone for whom success is no longer an option. If we were being precise, then we would class someone as a perpetual failure or, more simply, unsuccessful. This is, quite usually, the point at which it is acceptable to give up on someone – after all, goes the reasoning, we’re just pouring good money after bad, wasting our time, possibly even moving the deck chairs on the Titanic, and all those other expressions that allow us to draw that good old categorical line between us and others and put our failures into the “Hey, I was trying something new” basket and their failures into the “Well, he’s just so dumb he’d try something like that.” The only problem with this is that I’m really not sure that a lifetime of failure is a guaranteed predictor of future failure. Likely? Yeah, probably. So likely we can gamble someone’s life on it? No, I don’t believe so.
When I was failing courses in my first degree, it took me a surprisingly long time to work out how to fix it, most of which was down to the fact that (a) I had no idea how to study but (b) no-one around me was vaguely interested in the fact that I was failing. I was well on my way to becoming a perpetual failure, someone who had no chance of holding down a job let alone having a career, and it was a kind and fortuitous intervention that helped me. Now, with a degree of experience and knowledge, I can look back into my own patterns and see pretty much what was wrong with me – although, boy, would I have been a difficult cuss to work with. However, failing, which I have done since then and I will (no doubt) do again, has not appeared to have turned me into a failure. I have more failings than I care to count but my wife still loves me, my friends are happy to be seen with me and no-one sticks threats on my door at work so these are obviously in the manageable range. However, managing failure has been a challenging thing for me and I was pondering this recently – how people deal with being told that they’re wrong is very important to how they deal with failing to achieve something.
I’m reading a rather interesting, challenging and confronting, article on, and I cannot believe there’s a phrase for this, rage murders in American schools and workplaces, which claims that these horrifying acts are, effectively, failed revolts, which is with Mark Ames, the author of “Going Postal” (2005). Ames seems to believe that everything stems from Ronald Reagan (and I offer no opinion either way, I hasten to add) but he identifies repeated humiliation, bullying and inhumane conditions as taking ordinary people, who would not usually have committed such actions, and turning them into monstrous killing machines. Ames’ thesis is that this is not the rise of psychopathy but a rebellion against breaking spirit and the metaphorical enslavement of many of the working and middle class that leads to such a dire outcome. If the dominant fable of life is that success is all, failure is bad, and that you are entitled to success, then it should be, as Ames says in the article, exactly those people who are most invested in these cultural fables who would be the most likely to break when the lies become untenable. In the language that I used earlier, this is the most awful way to handle the failure of the fabric of your world – a cold and rational journey that looks like madness but is far worse for being a pre-meditated attempt to destroy the things that lied to you. However, this is only one type of person who commits these acts. The Monash University gunman, for example, was obviously delusional and, while he carried out a rational set of steps to eliminate his main rival, his thinking as to why this needed to happen makes very little sense. The truth is, as always, difficult and muddy and my first impression is that Ames may be oversimplifying in order to advance a relatively narrow and politicised view. But his language strikes me: the notion of the “repeated humiliation, bullying and inhumane conditions”, which appears to be a common language among the older, workplace-focused, and otherwise apparently sane humans who carry out such terrible acts.
One of the complaints made against the radio network at the heart of the recent Royal Hoax, 2DayFM, is that they are serial humiliators of human beings and show no regard for the general well-being of the people involved in their pranks – humiliation, inhumanity and bullying. Sound familiar? Here I am, as an educator, knowing that failure is going to happen for my students and working out how to bring them up into success and achievement when, on one hand, I have a possible set of triggers where beating down people leads to apparent madness, and at least part of our entertainment culture appears to delight in finding the lowest bar and crawling through the filth underneath it. Is telling someone that they’re a failure, and rubbing it in for public enjoyment, of any vague benefit to anyone or is it really, as I firmly believe, the best way to start someone down a genuinely dark path to ruination and resentment.
Returning to my point at the start of this (rather long) piece, I have met Raymond several times and he doesn’t appear even vaguely ruined to me, despite all of the radio, television and Neo-Piagetian contextual framing he employs. The message from Raymond and CI paints failure as something to be monitored and something that is often just a part of life – a stepping stone to future success – but this is most definitely not the message that generally comes down from our society and, for some people, it’s becoming increasingly obvious that their inability to handle the crushing burden of permanent classification as a failure is something that can have catastrophic results. I think we need to get better at genuinely accepting failure as part of trying, and to really, seriously, try to lose the classification of people as failures just because they haven’t yet succeeded at some arbitrary thing that we’ve defined to be important.
Taught for a Result or Developing a Passion
Posted: December 13, 2012 Filed under: Education | Tags: advocacy, authenticity, blogging, Bloom, community, curriculum, design, education, educational problem, educational research, ethics, feedback, Generation Why, grand challenge, higher education, learning, measurement, MIKE, PIRLS, PISA, principles of design, reflection, research, resources, student perspective, teaching, teaching approaches, thinking, tools, universal principles of design, workload Leave a commentAccording to a story in the Australian national broadcaster, the ABC, website, Australian school children are now ranked 27th out of 48 countries in reading, according to the Progress in International Reading Literacy Study, and that a quarter of Australia’s year 4 students had failed to meet the minimum standard defined for reading at their age. As expected, the Australian government has said “something must be done” and the Australian Federal Opposition has said “you did the wrong thing”. Ho hum. Reading the document itself is fascinating because our fourth graders apparently struggle once we move into the area of interpretation and integration of ideas and information, but do quite well on simple inference. There is a lot of scope for thought about how we are teaching, given that we appear to have a reasonably Bloom-like breakdown on the data but I’ll leave that to the (other) professionals. Another international test, the Program for International School Assessment (PISA) which is applied to 15 year olds, is something that we rank relatively highly in, which measures reading, mathematics and science. (And, for the record, we’re top 10 on the PISA rankings after a Year 4 ranking of 27th. Either someone has gone dramatically wrong in the last 7 years of Australian Education, or Year 4 results on PIRLS doesn’t have as much influence as we might have expected on the PISA).We don’t yet have the results for this but we expect it out soon.
What is of greatest interest to me from the linked article on the ABC is the Oslo University professor, Svein Sjoberg, who points out the comparing educational systems around the globe is potentially too difficult to be meaningful – which is a refreshingly honest assessment in these performance-ridden and leaderboard-focused days. As he says:
“I think that is a trap. The PISA test does not address the curricular test or the syllabus that is set in each country.
Like all of these tests, PIRLS and PISA measure a student’s ability to perform on a particular test and, regrettably, we’re all pretty much aware, or should be by now, that using a test like this will give you the results that you built the test to give you. But one thing that really struck me from his analysis of the PISA was that the countries who perform better on the PISA Science ranking generally had a lower measure of interest in science. Professor Sjoberg noted that this might be because the students had been encouraged to become result-focused rather than encouraging them to develop a passion.
If Professor Sjoberg is right, then is not just a tragedy, it’s an educational catastrophe – we have now started optimising our students to do well in tests but be less likely to go and pursue the subjects in which they can get these ‘good’ marks. If this nasty little correlation holds, then will have an educational system that dominates in the performance of science in the classroom, but turns out fewer actual scientists – our assessment is no longer aligned to our desired outcomes. Of course, what it is important to remember is that the vast majority of these rankings are relative rather than absolute. We are not saying that one group is competent or incompetent, we are saying that one group can perform better or worse on a given test.
Like anything, to excel at a particular task, you need to focus on it, practise it, and (most likely) prioritise it above something else. What Professor Sjoberg’s analysis might indicate, and I realise that I am making some pretty wild conjecture on shaky evidence, is that certain schools have focused the effort on test taking, rather than actual science. (I know, I know, shock, horror) Science is not always going to fit into neat multiple choice questions or simple automatically marked answers to questions. Science is one of the areas where the viva comes into its own because we wish to explore someone’s answer to determine exactly how much they understand. The questions in PISA theoretically fall into roughly the same categories (MCQ, short answer) as the PIRLS so we would expect to see similar problems in dealing with these questions, if students were actually having a fundamental problem with the questions. But, despite this, the questions in PISA are never going to be capable of gauging the depth of scientific knowledge, the passion for science or the degree to which a student already thinks within the discipline. A bigger problem is the one which always dogs standardised testing of any sort, and that is the risk that answering the question correctly and getting the question right may actually be two different things.
Years ago, I looked at the examination for a large company’s offering in a certain area, I have no wish to get sued so I’m being deliberately vague, and it became rapidly apparent that on occasion there was a company answer that was not the same as the technically correct answer. The best way to prepare for the test was not to study the established base of the discipline but it was to read the corporate tracts and practise the skills on the approved training platforms, which often involved a non-trivial fee for training attendance. This was something that was tangential to my role and I was neither of a sufficiently impressionable age nor strongly bothered enough by it for it to affect me. Time was a factor and incorrect answers cost you marks – so I sat down and learned the ‘right way’ so that I could achieve the correct results in the right time and then go on to do the work using the actual knowledge in my head.
However, let us imagine someone who is 14 or 15 and, on doing the practice tests for ‘test X’ discovers that what is important is in hitting precisely the right answer in the shortest time – thinking about the problem in depth is not really on the table for a two-hour exam, unless it’s highly constrained and students are very well prepared. How does this hypothetical student retain respect for teachers who talk about what science is, the purity of mathematics, or the importance of scholarship, when the correct optimising behaviour is to rote-learn the right answers, or the safe and acceptable answers, and reproduce those on demand. (Looking at some of the tables in the PISA document, we see that the best performing nations in the top band of mathematical thinking are those with amazing educational systems – the desired range – and those who reputedly place great value in high power-distance classrooms with large volumes of memorisation and received wisdom – which is probably not the desired range.)
Professor Sjoberg makes an excellent point, which is that trying to work out what is in need of fixing, and what is good, about the Australian education system is not going to be solved by looking at single figure representations of our international rankings, especially when the rankings contradict each other on occasion! Not all countries are the same, pedagogically, in terms of their educational processes or their power distances, and adjacency of rank is no guarantee that the two educational systems are the same (Finland, next to Shanghai-China for instance). What is needed is reflection upon what we think constitutes a good education and then we provide meaningful local measures that allow us to work out how we are doing with our educational system. If we get the educational system right then, if we keep a bleary eye on the tests we use, we should then test well. Optimising for the tests takes the effort off the education and puts it all onto the implementation of the test – if that is the case, then no wonder people are less interested in a career of learning the right phrase for a short answer or the correct multiple-choice answer.
Core Values of Education and Why We Have To Oppose “Pranking”
Posted: December 11, 2012 Filed under: Education, Opinion | Tags: advocacy, authenticity, blogging, community, education, educational problem, ethics, feedback, Generation Why, higher education, in the student's head, learning, principles of design, reflection, resources, student perspective, teaching, teaching approaches, thinking, tools, workload 2 CommentsI’ve had a lot of time to think about education this year (roughly 400 hours at current reckoning) so it’s not surprising that I have some opinions on what constitutes the key values of education. Of course, as was noted at the Creative Innovations conference I went to, a corporate values statement is a wish list that doesn’t necessarily mean much so I’m going to talk about what I see when education is being performed well. After I’ve discussed these, I’m then going to briefly argue for why these values mean that stupid stunts (such as the Royal prank where some thoughtless DJs called up a hospital) should be actions that we identify as cruel and unnecessary interpretations of the term ‘entertainment’.
- Truth.
We start from the assumption that we only educate or train our students in what we, reasonably, assume to be the truth. We give the right answers when we know them and we admit it when we don’t. Where we have facts, we use them. When we are standing on opinion, we identify it. When we are telling a story, where the narrative matters more than the contents, we are careful to identify what we are doing and why we are doing it. We try not to deceive, even accidentally, and we do not make a practice of lying, even to spare someone’s feelings. In order to know the truth, we have to know our subject and we try to avoid blustering, derision and appealing to authority when we feel that we are being challenged.
There is no doubt that this can be hard in contentious and emerging areas but, as a primary value, it’s at the core of our educational system. Training someone to recite something that is not true, while still popular in many parts of the world, is indoctrination, not education.
- Respect.
We respect the students that we teach and, in doing this, we prepare them to respect us. We don’t assume that they are all the same, that they all learn at the same rate, that they have had all the preparation that they need for courses or our experiences, nor do assume that they can take anything that we feel inclined to fling at them. We respect them by treating them as people, as individuals, as vulnerable, emotional and potentially flawed humans. We evaluate their abilities before we test their mettle. We give them space to try again. We do all this because it then allows them, without hypocrisy or obligation, to treat us the same way. Respect of effort and of application does not demand perfection or obsession from either party.
- Fairness. We are objective in our assignment and assessment of work and generous in our interpretations when such generosity does not compromise truth or respect. We do not give false praise but we do all give all praise that is due, at the same time giving all of the notes for improvement. We strive to ensure that every student has the same high-quality and fair experience, regardless of who they are and what they do. When we define the rules, we stick to them, unless we have erred in their construction when, having fixed the rules, we then offer the best interpretation to every student. Our students acting in error or unfairly does not allow us to reciprocate in kind. The fairness of our system is not conditional upon a student being a perfect person and its strength lies in the fact that it is fair for all, regardless. What we say, we mean and what we mean, we say. A student’s results are ultimately the reflection of their own application to the course, relative to their opportunities to excel. Students are not unfairly punished because we have not bothered to work out if they are prepared for the course (which is very different from their own application of effort inside the course, which is ultimately their responsibility moderated by the unforeseen and vagaries of life), nor does the action of one student unduly influence the results of another, except where this is clearly identified and students have sufficient autonomy to control the outcome of this situation.
These stupid pranking stunts on the radio are usually considered acceptable because the person being pranked is contacted after the fact to ask if it can be broadcast. Frankly, I think this is bordering on coercive (because you risk being a bad sport if you don’t participate and I suspect that the radio stations don’t accept a simple first ‘no’) but some may disagree. (It’s worth noting that while the radio station tried to contact the nurses, they failed to get approval to broadcast.)
These pranks are, at heart, valueless lies, usually calculated to embarrass someone or expose them undertaking a given behaviour. They are neither truthful nor respectful. While this is often the high horse of pomposity (haven’t you got a sense of humour), it is important to realise that truly funny things can usually be enjoyed by everyone and that there is a world of difference between a joke that involves old friends and one that exploits strangers. The second situation just isn’t fair. The radio station is setting up a situation that is designed to elicit a response that everyone other than the victim will find amusing, because the victim is somehow funny or vulnerable. Basically, it’s unfair. You don’t get to laugh at or humiliate someone in a public forum just because you think it’s funny – didn’t we get over this in primary school? A lack of fairness often leads to situations that are coercive because we impose cultural norms, or peer-pressure, to force people to ‘go along with the joke’.
I had a student in my office recently, while another academic who happened to be my wife was helping me clear a backlog of paper, and before I discussed his final mark, I asked my wife if she would mind leaving the room. This was because there was no way I could ask the student if he minded discussing his mark with my wife in the room and not risk the situation being coercive. It’s a really simple thing to fix if you think about it. In order to respect the student’s privacy, I needed to be fair in the way that I controlled his ability to make decisions. Now I’m not worried that this student is easily coerced but that’s not my call to make – it’s not up to me to tell a student if they are going to be comfortable or not.
The Royal prank has clearly identified that that we can easily go down very dark and unexpected roads when we start to treat people as props, without sticking to the truth or respecting them enough to think about how they might feel about our actions, and that’s patently unfair. If these are our core values, and again many would disagree, then we have to stand up and object when we see them being mucked around with by our society. As educators, we have to draw a line and say that “just because you think it’s funny, doesn’t mean that you were right to do it” and we can do that and not be humourless or party-poopers. We do it because we want to allow people to still be funny, and have fun, muck around and have a joke with people that they know – because we’ve successfully trained them to know when they should stop, because we’ve correctly instilled the values of truth, respect and fairness.
“You Will Never Amount to Anything!”
Posted: December 10, 2012 Filed under: Education | Tags: advocacy, authenticity, blogging, community, curriculum, education, educational research, ethics, feedback, Generation Why, grand challenge, higher education, in the student's head, learning, led zeppelin, measurement, principal skinner, principles of design, reflection, resources, simpsons, student perspective, teaching, teaching approaches, thinking, tools, universal principles of design, work/life balance, workload Leave a commentI am currently reading “When Giants Walked the Earth: A Biography of Led Zeppelin” by Mick Wall. I won’t go into much of the detail of the book but the message presented around the four members of the group is that most of them did not have the best experiences in school and that, in at least two cases, the statements written on their reports by their teachers were profoundly dismissive. Now, it is of course entirely possible the that the Led Zep lads were, at time of leaving school, incapable of achieving anything – except that this is a total nonsense as it is quite obvious that they achieved a degree of musical and professional success that few contemplate, let alone reach.
You’ll often read this kind of line in celebrity biographies – that semi-mythical reforging of the self after having been judged and found wanting. (From a narrative perspective, it’s not all that surprising as it’s an easy way to increase the tension.) But one of the reasons that it pops up is that such a statement is so damning that it is not surprising that a successful person might want to wander back to the person who said it and say “Really?” But to claim that such a statement is a challenge (as famously mocked in the Simpsons where Principal Skinner says that these children have not future and is forced to mutter, with false bonhomie, ‘Prove me wrong, kids, prove me wrong.’) is confused at best, disingenuous and misdirecting at worst. If you want someone to achieve something, provide a clear description of the task, the means to achieve that task and then set about educating and training. No-one has ever learned brain surgery by someone yelling “Don’t open that skull” so pretending that an entire life’s worth of motivation can be achieved by telling something that they have no worth is piffle. Possibly even balderdash.
The phrase “You Will Never Amount To Anything” is, in whatever form it is uttered, a truly useless sentiment. It barely has any meaning (isn’t just being alive being something and hence amounting to a small sort of anything?) but, of course, it is not stated in order to achieve an outcome other than to place the blame for the lack of engagement with a given system squarely at the feet of the accused. You have failed to take advantage of the educational opportunities that we have provided and this is such a terminal fault, that the remaining 90% of your life will be spent in a mobile block of amber, where you will be unable to affect any worthwhile interaction with the universe.
I note that, with some near misses, I have been spared this kind of statement but I do feel very strongly that it is really not anything that you can with any credibility or useful purpose. If you happen to be Death, the Grim Reaper, then you can stand at the end of someone’s life and say “Gosh, you didn’t do a great deal did you” (although, again, what does it mean to do anything anyway?) but saying it when someone is between the ages of 16 and 20? You might be able to depend upon the statistical reliability that, if rampant success in our society is only given to 1%, 99% of the time, everyone you say “You will not be a success” will accidentally fall into that category. It’s quite obvious that any number of the characteristics that are worthy of praise in school contribute nothing to the spectacular success enjoyed by some people, where these characteristics are “sitting quietly”, “wearing the correct uniform” or “not chewing gum”. These are excellent facets of compliance and will make for citizens who may be of great utility to the successful, but it’s hard to see many business leaders whose first piece of advice to desperate imitators is “always wear shiny shoes”.
If we are talking about perceived academic ability then we run into another problem, in that there is a great deal of difference between school and University, let along school and work. There is no doubt that the preparation offered by a good schooling system is invaluable. Reading, writing, general knowledge, science, mathematics, biology, the classics… all of these parts of our knowledge and our society can be introduced to students very usefully. But to say that your ability to focus on long division problems when you are 14 is actually going to be the grand limiting factor on your future contribution to the world? Nonsense.
Were you to look at my original degree, you might think “How on Earth did this man end up with a PhD? He appears to have no real grasp of study, or pathway through his learning.” and, at the time of the degree, you’d be right. But I thought about what had happened, learned from it, and decided to go back and study again in order to improve my level of knowledge and my academic record. I then went back and did this again. And again. Because I persevered, because I received good advice on how to improve and, most importantly, because a lot of people took the time to help me, I learned a great deal and I became a better student. I developed my knowledge. I learned how to learn and, because of that, I started to learn how to think about teaching, as well.
If you were to look at Nick Falkner at 14, you may have seen some potential but a worry lack of diligence and effort. At 16, you would have seen him blow an entire year of school exams because he didn’t pay attention. At 17 he made it into Uni, just, but it wasn’t until the wheels really started to fall off that he realised that being loquacious and friendly wasn’t enough. Scurrying out of Uni with a third-grade degree into a workforce that looked at the evidence of my learning drove home that improvements were to be made. Being unemployed for most of a year cemented it – I had set myself up for a difficult life and had squandered a lot of opportunities. And that is when serendipity intervened, because the man who has the office next to me now, and with whom I coffee almost every morning, suggested that I could come back and pursue a Masters degree to make up for the poor original degree, and that I would not have to pay for it upfront because it was available as a government deferred-payment option. (Thank you, again, Kevin!)
That simple piece of advice changed my life completely. Instead of not saying anything or being dismissive of a poor student, someone actually took the time to say “Well, here’s something you could do and here’s how you do it.” And now, nearly 20 years down the track, I have a PhD, a solid career in which I am respected as an educator and as a researcher and I get to inspire and help other students. There’s no guarantee that good advice will always lead to good outcomes (and we all know about the paving on the road to Hell) but it’s increasingly obvious to me that dismissive statements, unpleasant utterances and “cut you loose” curtness are far more likely to do nothing positive at all.
If the most that you can say to a student is “You’re never going to amount to anything”, it might be worth looking in a mirror to see exactly what you’ve amounted to yourself…
The Invisible Fragility of our World of Knowledge
Posted: December 7, 2012 Filed under: Education | Tags: advocacy, authenticity, blogging, boustrophedon, community, education, feedback, higher education, internet, reflection, resources, rongorongo, thinking, tools, universal principles of design 1 CommentIf I were to mention that I was currently researching Rongorongo, as background for a story in which the protagonists communicated in a range of reverse boustrophedonic texts, there are three likely outcomes.
- You would roll your eyes and close the browser, or,
- You would think “Aha, that’s what I was talking about last night at the Friends of Rapanui Quiz Night. How apt!”, or,
- You would go and look up Rongorongo and boustrophedon in Wikipedia.
What I am fairly sure that most of you will not do, is to go and look up the information in a book, go to a library or even ask another human. (Some of you will have used physical means such as books or libraries because you are being deliberate physical users. I am after the usage patterns that your adopt unconsciously, or as a matter of actual habit, then those that are employed because of a deliberate endeavour to use another source.) There is no doubt that we live in an amazing world of immediately available information and that it has changed the way that we use, store and retrieve information but this immediacy has come at a cost: we tend not to use or consult physical media as much. As a result, there is less of the physical to hand, most of the time. I have noticed a major change in the way that I use information and, while I tend to read and annotate material on printed paper (using a fountain paper, no less, so I am not judging anyone for their affectations), I search and edit in the digital form. Why? Each form has its own efficiencies.
The absence of the physical artefact is often not noticeable unless we are cut off from the Internet or from our stored versions of the material. Last week, my laptop decided that it would no longer boot and I realised, with mounting horror, that my only copies of certain works in progress were sitting on this ‘dead’ machine. Why weren’t they backed up? Because I was not connected to the Internet for a few hours and I had left my actual backup device at home, to reduce the risk of losing both laptop and backup in the same localised catastrophe.
The majority of the on-line information repositories are remarkable in their ease of use and sheer utility – as long as you can connect to them .We, however, have an illusion of availability and cohesion that is deceptive and it is the comfortable analogue of the printed page that lulls us into this. Wikipedia, for example, presents a single page full of text, just like a book does. It is only when you look at the History and the Discussion that it dawns on you that each character on the page could have been contributed by a difference source. While the printed page is the final statement of a set of arguments between the authors, the editors and their mutual perceptions of reality, it is static once printed. In Wikipedia, its strength and its weakness is that the argument never ends. Anything on a publicly editable page is inherently fragile and ephemeral. What is there today may not be there tomorrow and there is no guarantee that what appears sound now will be anything other than horrible and deliberately broken in a second.
The fragility doesn’t stop there, however, because we don’t actually have any part of Wikipedia inside our offices, unless you happen to be Jimmy Wales. (Hi!) Wikipedia.org, the domain name of Wikipedia, is registered in California, but the server I was connected to (for the queries I put above) was in Washington State, and there were some 17 active network devices involved in routing traffic from me (in Adelaide) to the server (in Washington) and then getting the information back. This doesn’t count the active electronic devices that I can’t see in this path and, believe me, there will be a lot of them. Now we build a lot of redundancy into the global network that we call the Internet (the network of networks of networks) but a major catastrophe on the West Coast will quickly force so much traffic onto those backup links that information flow will stop and, for some good technical reasons, it will then start to fall over.
So the underlying physical pathways that actually shunt the network information from point to point could fall over. At that point, if I had a book on the linguistics of Easter Island, I could read it by torchlight even if I had no local power. A severe power failure here or in enough places along the way, or at Wikipedia’s data centres? Suddenly, my ability to find out anything is blocked.
But let’s look at the information itself. People have been editing the Rongorongo page for over 10 years. The first version (that we can see, Wikipedia can invisibly delete revisions) is recorded for the 25th of November, 2002. Happy double digits, Rongorongo page! Since then there have been roughly 3000 edits. Are all of them the same quality? Hmm. Here are some comments:
14 April 2006, “reinstate link to disambiguate Rongorongo, wife of Turi, NZ”
18 May 2006, “If I want to be blocked, why do I improve these pages? REMEMBER LIUVIGILD! TRY BLOCKING ME!!! BWAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA” (sic)
18 May 2006, “Excuse my insolence. This is not vandalism, as it is all true. Why do you insist on reverting it? Please send a PERSONAL message of explanation. Sincerely, 64.107.172.130”
28 April 2007, “Inhabitants of Easter Island have many names for it.”
7 April 2011, “A picture of a banana leaf is not helpful here. I looked on this banana leaf for scribblings. I know what one looks like, and if someone doesn’t, they can read about it at banana.”
12 November, 2012, “What’s wrong, Kwamikagami? It is what it is, isn’t it? Just a straight up comparison of rongorongo and Indus Valley glyphs, nothing more. I’d love to know which ones are ‘not true”‘according to you”
There are periods when this page is changing every few minutes and sometimes the data is the same for days or even months. But most people don’t know this because they never think to look in the history or talk sections. Right now, it appears that someone is disputing the authority of Kwamikagami, a person who has carried out a lot of edits on this page. This is important because if you say to someone “Hey, look at this page” then 3000 edits over 10 years says that the chances of the page changing in a day is something like 80%. The burstiness would have an impact on this but the general idea is that the simple page on a dead text(?) is more likely to change on a daily basis than not.
Does this make Wikipedia any better or any worse than the printed page? I think it makes it different because we have to treat it as an evolving discussion that we have walked in on, because of its inherent fragility and ephemeral nature.
We live in amazing times, where I can use a small hand-held device to access almost everything that our species has created. And yet, when I go to look at how robust this knowledge source is and how vulnerable we are to losing our connection to that knowledge, I am reminded that we are going to have to work out how to do this properly. If we give up the fixed physical forms (books, CDs, DVDs), then so be it, but we must make sure that we deal with this fragility before we become too seduced by the immediacy. We have to think about this for our students too. How do we provide them with artefacts that they can consult down the line, when they need to look something up? Books have no licensing agreements, never expire and do not have to be abandoned when a digital format changes. Yet, they have none of the advantages.
I mention this because I am really looking forward to seeing how people address and solve this challenge – how can we have the best of the immediate and convenient, while having the enduring presence and guarantee of future access? Rongorongo itself is a physical artefact for which we have lost the knowledge of reading, or if it is even a text at all. It’s a reminder that we have faced this problem before and we have not solved it sufficiently well. Perhaps this time.
AAEE 2012 – Yes, Another Conference
Posted: December 5, 2012 Filed under: Education | Tags: aaee2012, advocacy, ci2012, conventicle, education, educational research, feedback, Generation Why, higher education, in the student's head, learning, reflection, research, student perspective, teaching, teaching approaches, thinking, tools, universal principles of design 3 CommentsIn between writing up the conventicle (which I’m not doing yet), the CI Conference (which I’m doing slowly) and sleep (infrequent), I’m attending the Australasian Association for Engineering Education 2012 conference. Today, I presented a paper on e-Enhancing existing courses and, through a co-author, another paper on authentic teaching tool creation experiences.
My first paper gave me a chance to look at the Google analytics and tracking data for the on-line material I created in 2009. Since then, there have been:
- 11,118 page views
- 2.99 pages viewed/visit
- 1,721 unique visitors
- 3,715 visits overall
The other thing that is interesting is that roughly 60% of the viewers return to view the podcasts again. The theme of my talk was “Is E-Enhancement Worth It” and I had the pleasure of pointing out that I felt that it was because, as I was presenting, I was simultaneously being streamed giving my thoughts of computer networks to students in Singapore and (strangely enough) Germany. As I said in the talk and in the following discussion, the podcasts are far from perfect and, to increase their longevity, I need to make them shorter and more aligned to a single concept.
Why?
Because while the way I present concepts may change, because of sequencing and scaffolding changes, the way that I present an individual concept is more likely to remain the same over time. My next step is to make up a series of conceptual podcasts that are maybe 3-5 minutes in duration. Then the challenge is how to assemble these – I have ideas but not enough time.
One of the ideas raised today is the idea that we are seeing the rise of the digital native, a new type of human acclimatised to a short gratification loop, multi-tasking, and a non-linear mode of learning. I must be honest and say that everything I’ve read on the multi-tasking aspect, at least, leads me to believe that this new generation don’t multi-task any better than anyone else did. If they do two things, then they do them more slowly and don’t achieve the same depth: there’s no shortage of research work on this and given the limits of working memory and cognition this makes a great deal of sense. Please note, I’m not saying that I don’t believe that Homo Multiplexor can’t emerge, it’s just that I have not yet any strong scientific evidence to back up the anecdotes. I’m perfectly willing to believe that default searching activities have changed (storing ways of searching rather than the information) because that is a logical way to reduce cognitive load but I am yet to see strong evidence that my students can do two things at once well and without any loss of time. Either working memory has completely changed, which we should be able to test, or we risk confusing the appearance of doing two things at once with actually doing two things at once.
This is one of those situations that, as one of my colleagues observed, leaves us in that difficult position of being told, with great certainty, about a given student (often someone’s child) who can achieve great things while simultaneously watching TV and playing WoW. Again, I do not rule out the possibility of a significant change in humanity (we’re good at it) but I have often seen that familiar tight smile and the noncommittal nod as someone doesn’t quite acknowledge that your child is somehow the spearhead of a new parallelised human genus.
It’s difficult sometimes to express ideas like this. Compare this to the numbers I cited above. Everyone who reads this will look at those numbers and, while they will think many things, they are unlikely to think “I don’t believe that”. Yet I know that there are people who have read this and immediately snorted (or the equivalent) because they frankly disbelieve me o the multi-tasking, with no more or less hard evidence than that supporting the numbers. I’m actually expecting some comments on this one because the notion of the increasing ability of young people to multitask is so entrenched. If there is a definitive set of work supporting this, then I welcome it. The only problem is that all I can find supports the original work on working memory and associated concepts – there are only so many things you can focus on and beyond that you might be able to function but not at much depth. (There are exceptions, of course, but the 0.1% of society do not define the rule.)
The numbers are pasted straight out of my Google analytics for the learning materials I put up – yet you have no more reason to believe them than if I said “83% of internet statistics are made up”, which is a made up statistic. (If is is true, it is accidentally true.) We see again one of the great challenges in education: numbers are convincing, evidence that contradicts anecdote is often seen as wrong, finding evidence in the first place can be hard.
One more day of conference tomorrow! I can only wonder what we’ll be exposed to.
Killing Your Darlings: The Cost of Innovation (CI 2012)
Posted: December 3, 2012 Filed under: Education | Tags: advocacy, ci2012, education, ethics, feedback, higher education, principles of design, reflection, resources, thinking, tools, universal principles of design Leave a commentI’m going to take a little more informal approach to some of the themes expressed at CI 2012, because I have a lot of things to do, and you have a lot of things to do, so we can’t sit here waiting for me write everything up and you most certainly don’t want to read 100,000 words about What Nick Did In Late Spring In Melbourne. So let’s go forward.
Innovation is the introduction of the new, whether product, service or idea, but we know what this really means – it means that we have to let go of something old. Letting go of something old is not going to be easy, and how difficult it is can be a very complicated and emotional calculus, so innovation, which can already be hard, is made harder because change can hurt.
If you’re a writer, you may have heard the term “Kill your darlings”, which is attributed to Faulkner (the other one) and is a recasting of the following quote from Sir Arthur Quiller-Couch:
“Whenever you feel an impulse to perpetrate a piece of exceptionally fine writing, obey it – whole-heartedly – and delete it before sending your manuscripts to press. Murder your darlings”
On shallow reading, it appears that any attachment to something makes it eligible for extinction when what is really meant is that sentimentality is the enemy of objectivity. Innovative change is full of situations where your attachment to elements of your existing situation, or an entrenched commitment to the status quo (no, not the band), will compromise your ability to objectively assess whether you are making a correct decision.
There is a statement that every industry will go away at some stage – we’ve seen the rise and fall of so many that such a statement appears to have some credibility. But what about education? We have changed a great deal but will the industry of education every truly disappear? I honestly can’t say but I can talk about a simpler problem, which is what the “darlings” are in the traditional Higher Education system. And, sure enough, when we start talking about innovation and the threat of the new, we see these darlings protected in a way that doesn’t necessarily always seem objective. Now, we don’t have to kill any of them but change is inevitable and, if change is to come in, something has to go out. I have a starting list, which I’m planning to work on over time.
- Darling #1, The Lecture:
We know that the traditional 1-to-many broadcast lecture is a successful way to occupy the time of everyone in the room but it is most certainly not the best way to get certain types of information across. There are many different aspects to this but conference talks and seminars are a world away from the traditional “today I will talk slowly about differential equations while I flash hundreds of slides past you at a speed that you can’t record and no you can’t have any notes or recording”.
Yes, some lecturers are better than others but when information transfer and retention is important, the lecture is not the right delivery mechanism. Yet, it’s almost unassailable in its ubiquity. It’s a darling.
- Darling #2, The Exam:
I was looking back at my Grand Challenges course, which had a 20% final examination of some of the core topics, and thought about what it had achieved. From my marking of the exam and review of how students prepared, my goal for the exam worked for most of the class. Most had reviewed all of the core material and organised it in a useful way to be able to summarise the core content of the course.
But did it have to be assigned as a 1 hour exam in a giant examination hall? Did it anything to the course?
You know, I’m not sure that it did. Next time, I might just assign an exercise to provide a portfolio of work from the course in an organised form and then have an assessment of that which is effectively a viva voce examination to assess that students had done enough work to produce a useful index and had sufficient familiarity to rapidly contextualise problems and knowledge. But, and this is important, far more conversationally.
The examination can be made highly objective and has the advantage that you are really pretty sure that the student is doing the work – but we’re already seeing cheating technology that we will have more and more trouble dealing with. If the only supporting argument for the exam is that it’s harder to cheat, we need a better reason. If the argument is that it will force the student to learn the work, then we’ve got that around the wrong way. We need to bring motivation back into the rest of the course. Right now, the vast majority of learning happens 2-3 days before the exam and is forgotten by the following weekend.
And yet, exams are everywhere. They’re entrenched institutional artefacts. Hello, darling.
- Darling #3, Me and my University:
Oh no! Apostasy! But let’s be honest, the primary question around MOOC is whether we need the Universities that we’ve had for so many hundreds of years. If we’re questioning the University, then we’re starting to question the role and future of the teaching academic. Teacherless education was a theme that popped up occasionally at CI 2012 and, while I instinctively react to this in terms of ‘well, who builds these experiences’, we can still learn a lot by looking at what we actually need to make things work.
I have a small office in a big and old University, with my academic robes hanging on the door for when I walk into the graduation ceremony in the giant old sandstone building once or so every year to farewell and congratulate my graduating students. How much of this is necessary recognition of achievement and how much is a darling?
Let’s face it – we’re darlings ourselves.
Let me stress that I am not saying that everything must go, but innovation needs space and that means something else has to go. Rather than saying that everything is sacrosanct, we should really be looking at what can and should go, which will drive a search for the new and innovative. My hope would be that by looking at these things, we find the reasons why some of these could stay and belong in the future, rather than propping them up with sentimentality and an ultimately weak approach to necessary change and reinvigoration.
What are your darlings?
Systems Thinking (CI 2012 MasterClass on the Change Lab)
Posted: December 2, 2012 Filed under: Education | Tags: advocacy, authenticity, blogging, ci2012, community, curriculum, education, ethics, feedback, higher education, in the student's head, student perspective, teaching approaches, thinking Leave a commentI can’t quite believe how much mileage I’m getting out of the first masterclass but it’s taking me almost as long to go through my notes as it did to write them! I should be back into a semi-normal posting cycle fairly soon – thanks for any patience that you have chosen to extend. 🙂
Can we see all of a system if we’re only in contact with one part? The Change Lab facilitators used the old parable of the six blind man and the elephant to remind us that we can be completely correct about our perception but, due to limitations in our horizon, we fail to appreciate the whole. Another example that was brought up was the role of the police in the protection of abused women and children. If a police officer can look at a situation and think either “Well, I don’t think thats my problem” or “I don’t know what to do”, it’s easy to see how the protective role of the police officer becomes focused on the acute and the extraordinary, rather than the chronic and the systemic.
(That theme, a change in thinking and support from acute to chronic, showed up periodically throughout the conference and my notes.)
In the area of study, the police were retrained to identify what they had to do if they attended and thought that there might be a problem. The police had to get involved, their duties now included the assurance of safety for the at-risk family members and, if they couldn’t get involved themselves, their duty was to find someone else who could fix it and make the connection. We do have protective systems and mechanisms for abused people in domestic situations but there was often a disconnect between domestic violence events that police attended (acute and extraordinary events) and the connecting of people into the existing service network.
Of course, this was very familiar to me because we have the same possibility of disconnection in the tertiary sector. It’s easy to say “go and see the Faculty Office” but it’s that bit harder to ring up the Faculty Office, find the right person, brief them on what a student has already discussed with you and then hand the student over. However, that second set of events is what should happen if you want to minimise the risk of disconnection.
It’s possible to do a remarkable job in some parts of your work and do a terrible job in others, because you don’t realise that you are supposed to be responsible for other areas. It has taken me years to work out how many more things that are required of me as an educator. Yes, scholarship and the practise of learning and teaching are the core but how do we do that with real, breathing students? Here are my current thoughts, based on the police example:
- Getting Involved: If a student comes to me with a problem, then if I can fix it, I should try and fix it. My job does not begin when I walk into the lecture theatre and finish when I leave the room – I do have a real and meaningful commitment to my students while they are in my course. Yes, this is more work. Yes, this takes more time. Yes, I don’t know what to do sometimes and that’s scary. However, I do hope that my students know that I’m trying and, even when I’m moving slowly, I’m still involved.
- The Assurance of Safety: Students have a right to feel safe and to be safe when they’re studying. That means a learning space free from discrimination, bullying and fear, working in an atmosphere of mutual respect. If they feel unsafe, then they should feel safe to come to me to talk about it. This also means that students have a right to feel safe in the pursuit of their studies: no indifferent construction of assignment where 60% of students fail and it’s dismissed as ‘dumb students’.
- If You Can’t Fix It, Find Someone Who Can: Once you’ve done a PhD, one of the key things you work out is how much you don’t know. My Uni, like most Unis, is a giant and complex administrative structure. I don’t have the answer to all of the questions but I do have a spreadsheet of duties for people in my school and a phone book. However, saying “Go to X” is never going to be as good as trying to help someone by connecting them to another person and handing them over. If I can answer a question, I should try to. If I can’t, I should try and find the right person and then connect the student. The final part of this is that I should follow up where I can to see what happened and learn so I know the answer for next time.
The final point is, to me, fascinating because it has made me aware of how hard it can be to find the answer, even when you’re inside the system as a staff member! I always tell my students that if they need something done and aren’t making headway, get me involved because I have the big, scary signature block on my e-mail. Now, mostly our culture is very good and you don’t have to be a Professor or Associate Dean to get progress made… but it is funny how much more attention you sometimes get. I’m very happy to use my (really very insignificant) mild corner of borrowed status if it will help someone to start on the pathway to fixing a problem but I’m also very happy to report that it’s rare that I have to use it, except for the occasional person outside of the University.
It’s important to note that I don’t always succeed in doing all of this. I’m always involved and I’m always working to guarantee safety, but the work involved in a connected handover is sometimes so large that I don’t actually have enough time or resources to close the connection. This, to me, illustrates a good place to focus my efforts on improving the entry points to our systems so that we all end up at the right destination with the minimum number of false starts and dead ends.
Like I said, we’re normally pretty good but I think that we can be better – and thinking about our system as a system makes me aware of how many things I need to do as well as educate, when I’m calling myself an educator.





