The Reputation of Australian IT IS Enhanced: A Closing Point

Professor Gernot Heiser has released the second part of his response to my blog post and the originating Australian IT article, and you can find it here. On reading both parts, I have amended my original posts to include links to Gernot’s responses, because they address both of the key questions from the original posts: by identifying why a process like this would be followed and how national benefit is served by it. The most important point to realise is that NICTA still owns a great deal of associated work from this project – rather than the cloak-and-dagger fire sale that was alluded to in the newspaper piece.

You can find the whole discussion still on my blog as I feel that the ongoing and evolving discussion illustrates one of the key advantages of the new technological models that we have: the ability to exchange ideas, update our published text and construct more accurate representations of knowledge. I would like to thank Professor Heiser for his responses, especially as it would have been very easy to either ignore them or be very dismissive. Instead, he’s provided a great deal more information that has certainly informed me as to how these decisions are made and what they mean.

I hope that you have enjoyed reading this as well, and that you have found the whole exchange useful.


October Reflection: Planning for 2013

When I was younger, I used to play a science fiction role-playing game that was based in a near-ish future, where humans had widely adopted the use of electronic implants and computers were everywhere in a corporate-dominated world. The game was called “Cyberpunk 2013” and was heavily influenced by the work of William Gibson (“Neuromancer” and many other works), Bruce Sterling (“Mirrorshades” anthology and far too many to list), Walter Jon Williams (“Hardwired” among others) and many others who had written of a grim, depressing, and above all stylish near future. It was a product of the 80s and, much like other fashion crime of the time, some of the ideas that emerged were conceits rather than concepts, styles rather than structures. But, of course, back in the 1980s, setting it in 2013 made it far away and yet close enough. This was not a far future setting like Star Trek but it was just around the corner.

The game had some serious issues but was a great deal of fun. Don’t start me talking about it or we’ll be here all night.

And now it is here. My plans for the near future, the imminent and the inevitable, now include planning calendars for a year that was once a science fiction dream. In that dark dream, 2013 was a world of human/machine synthesis, of unfeeling and mercenary corporate control, of mindless pleasure and stylish control of a population that seeks to float as lotus eaters rather than continue to exist in the dirty and poor reality of their actual world.

Well, we haven’t yet got the cybernetics working… and, joking aside, the future is not perfect but it is far less gloomy and dramatic in the main that the authors envisioned. Yes, there are lots of places to fix but the majority of our culture is still working to the extent that it can be developed and bettered. The catastrophic failures and disasters of the world of 2013 has not yet occurred. We can’t relax, of course, and some things are looking bleak, but this is not the world of Night City.

In the middle of all of this musing on having caught up to the future that I envisioned as a boy, I am now faced with the mundane questions such as:

  • What do I want to be doing in 2020 (the next Cyberpunk release was set in this year, incidentally)
  • Therefore, what do I want to be doing in 2013 that will lead me towards 2020?
  • What is the place of this blog in 2013?

I won’t bore you with the details of my career musings (if my boss is reading this, I’m planning to stay at work, okay?) but I had always planned that the beginning of October would be a good time to muse about the blog and work out what would happen once 2012 ended. I committed to writing the blog every day, focussed on learning and teaching to some extent, but it was always going to be for one year and then see what happened.

I encourage my students to reflect on what they’ve done but not in a ‘nostalgic’ manner (ah, what a great assignment) but in a way that the can identify what worked, what didn’t work and how they could improve. So let me once again trot out the dog food and the can opener and give it a try.

What has worked

I think my blog has been most successful when I’ve had a single point to make, I’ve covered it in depth and then I’ve ducked out. Presenting it with humour, humility, and an accurate assessment of the time that people have to read makes it better. I think some of my best blogs present information and then let people make up their own minds. The goal was always to present my thought processes, not harangue people.

What hasn’t worked

I’m very prone to being opinionated and, sometimes, I think I’ve blogged too much opinion and too little fact. I also think that there are tangents I’ve taken when I’ve become more editorial and I’m not sure that this is the blog for that. Any blog over about 1,100 words is probably too long for people to read and that’s why I strive to keep the blog at or under 1,000 words.

Having to blog every day has also been a real challenge. While it keeps a flow of information going, the requirement to come up with something every, single, day regardless of how I’m feeling or what is going on is always going to have an impact on quality. For example, I recently had a medical condition that required my doctor to prescribe some serious anti-inflammatory drugs and painkillers for weeks and this had a severe impact on me. I have spent the last 10 days shaking off the effects of these drugs that, among other effects, make me about half as fast at writing and reduce my ability to concentrate. The load of the blog on top of this has been pretty severe and I’m open about some of the mistakes that I’ve made during this time. Today is the first day that I feel pretty reasonable and, by my own standards, fit for fair, complex marking of large student submissions (which is my true gauge of my mental agility).

How to improve

Wow, good question. This is where the thinking process starts, not stops, after such an inventory. The assessment above indicates that I am mostly happy with what came out (and my readership/like figures indicate this as well) but that I really want to focus on quality over quantity and to give myself the ability to take a day off if I need to. But I should also be focused on solid, single issue, posts that address something useful and important in learning and teaching – and this requires more in-depth reading and work than I can often muster on a day-to-day basis.

In short, I’m looking to change my blog style for next year to a shorter and punchier version that gives more important depth, maintains an overall high standard, but allows me to get sick or put my feet up occasionally. What is the advice that I would give a student? Make a plan that includes space for the real world and that still allows you to do your best work. Content matters more than frequency, as long as you meet your real deadline. So, early notice for 2013, expect a little less regularity but a much more consistent output.

It’s a work in progress. More as I think of it.

 


Educating about Evil

While we focus on our discipline areas for education, we can never lose sight of the important role that teachers have in a student’s life. As I’ve said (in ones way or another) repeatedly, we have large footprints and a deep shadow: thinking that we are only obliged to worry about mathematics or the correct location of the comma is to risk taking actions that have a far greater impact than intended.

This is why I have no time for educators who sleep with their students, because they have reduced anything positive or supportive that they ever said to the student into a part of the seduction and it contaminates the relationship that the student will have with authority, possibly for the rest of their life. In the strongest terms I condemn this, not the least because it is almost always illegal, immoral and wrong, but because it is, at its heart, unscholarly, unthinking and anti-educational. If you want to teach, then you’ve put yourself in a position where your voice is going to carry more weight – and this brings responsibilities. Naively enough, one of the key responsibilities for me is that we must think carefully about our actions so that, by our thoughtless action or inaction, we do not facilitate evil.

I do not have a belief system that gives me a convenient Devil so, for me, evil is a concept that is very abstract, but no less real for not having a trident and cloven hooves. I know it when I see it. I know it when I see its hand at work and it is the shape of evil’s hand that I generally discuss with my students. Let me show you.

Elizabeth Eckford, girl in dark sunglasses, attempting to enter Central High in the Little Rock School District. (Photo: Will Counts)

Can you see it? Let me show you from another angle.

The girl screaming racist abuse is Hazel Massery. The year is 1957. (Photo: Will Counts)

That’s a 15 year old girl standing at the front who is, under established legal precedent, trying to enter a previously all-white school. The girl behind her, about the same age, is yelling this: “Go home, n____! Go back to Africa.” Those soldiers you see are national guardsman, stationed not to help an isolated 15 year old girl but, instead, to keep her and the other 8 students who haven’t shown up today, from bringing their black selves into this white classroom.

I see the hand of evil all over this incident but, via these photographs, but I see it most with its scaly digits clutched around Hazel Massery’s mouth. She had a family with troubles and a background entrenched racism, and Hazel was a troubled girl but, in this moment, she was a hysterical, screaming puppet, baying for the blood of a 15-year old girl who was just another human being. The people around Elizabeth are yelling “Lynch her!” “Drag her away!” Women who look like your grandma are spitting on her. But look at Hazel Massery. It’s hard to find a more spectacular example of the evil of the mob than this?

Fifty-five years ago this month, nine students tried to make it into the school and, finally, after being turned away three times by National Guardsman, they managed to enter, escorted by soldiers of the 101st Airborne. Some of the people in that crowd, smiling, chuckling, taking pictures – they are teachers. Elizabeth’s ongoing problems at school, and they were many, included one teacher who would not even take anything directly from Elizabeth’s hands because of the colour of Elizabeth’s skin. Elizabeth was systematically abused, isolated and bullied up until the time that the school got closed and she had to try and complete her studies by herself.

After months of abuse, one entry from Elizabeth’s experience reads: “She said that except for some broken glass thrown at her during lunch, she really had had a wonderful day.”

When I was a teenager, I attended a talk where a minister said that he had always expected the test of his faith and integrity to be a suave man with horns and a tail, wearing a good suit, who offered him a dollar to smoke a cigarette and spit on the Bible. As he got older, he realised that evil, in many forms, was much harder to recognise and, of course, that sometimes doing nothing counted as evil, if you didn’t take the opportunity to do good. (As I later realised, in the style of Edmund Burke!)

You know, I don’t expect that much of a lot of people, if no-one has gone to the trouble to actually educate them and shake those xenophobic beliefs that seem to accumulate when we’re in small, scared bands and huddled in the dark. But I do expect a great deal of anyone who takes up the role of educator. I expect them to stand up for the truth. To go looking for the light if they realise that they’re in the dark. To treat all students as what they could be rather than what they have been assumed to be.

But, base level, in any activity regarding students and mobs, formed from stupidity and bigotry, I expect the teachers to be in a circle around the students and facing out, standing between the mob and their charges, certainly not facing in and taking part in the discrimination.

There’s a Vanity Fair article where you can read more about this. We have, I am thankful to say, come a very long way but it is quite obvious that there is still some way to go. The VF article talks a lot about the good people of the community, who stood up, who helped up, who realised that this was wrong and you should read it because it is a story of hope. But let us never lose sight of what evil looks like, because I need to train my students to see it so that they can stamp on it.

Push it back into the darkness where it belongs and blind it with truth, facts, science, reasoning, enlightenment and goodness. In 100 years time I want someone who sees that picture to not even be able to understand why this would have happened. I want cute kids to cock their heads to one side and look confused – because they can see an obviously visual difference but not inequality or divide, and hence not establish it as in immutable categorical statement of worth or ability. I think we’re all part of the glorious pathway that will lead to that great and wonderful time. Naive? Yes. But we have to start somewhere and, fifty-five years ago, Elizabeth and eight other brave young people did just that. We’re just carrying it on.


Six ‘Easy’ Pieces? Richard Feynman and the Undergraduate Lectures

Richard P. Feynman was a Nobel prize winning theoretical physicist, who made great contributions to physics and the popularity of physics through his books and lectures. Among many other useful activities he developed Feynman diagrams, which provided a useful pictorial abstraction of the rather complicated mathematical expressions that govern the behaviour of subatomic particles.

Trust me when I tell you that this is easier to understand than the expressions.

This is a great tool in many ways because it makes the difficult more easy to understand, the abstract able to be represented in a (closer to) concrete manner and, above all, humans like pictures. Feynman was very interested in teaching as well because he felt that students could offer inspiration and because teaching could be a diversion when the well of theoretical physics creativity was running dry.  He was an opponent of rote learning and any approach to teaching that put the form before the function. He loved to explain and felt a strong duty to explain things clearly and correctly, with an emphasis on a key principle that if he couldn’t explain it at the freshman level, then it wasn’t yet understood fully.

In the 60’s Feynman was asked, by Caltech, to reinvigorate the teaching of undergraduates and, three years later, he produced the Feynman Lectures on Physics. I’ve read these before (I used to study Physics – I know, I seem so nice!) and so have many other people – it’s estimated that more than 3 million copies have been sold in various languages. I picked up a copy of the ‘cut-down’ version of the lectures “Six Easy Pieces”, recently re-published in Penguin (AU$ 9.95! Hooray for cheap books!)

Reading the 1989 Special Preface to the original lectures, re-printed in “Six Easy Pieces”, a strange fact emerges, which is that Feynman’s lectures did not necessarily succeed for their target audience, the undergraduates, but instead served to inspire the teachers. As Goodstein and Neugebauer noted, while the class started with 180 undergraduate students, many of the students dreaded the class and, over time, dropped out. While the class remained full, it was because of the increased occupation by faculty and graduate students.

In the original preface, by Feynman, he appears to have noticed that something was amiss because he reflects on the fact that he didn’t think it was a great success. One problem was that there was no feedback from the students to him to tell him how he was doing, whether they were keeping up. (Feynman provided very little outline and all of the homework assignments were created by other professors sitting in the class, furiously noting what had been covered and then creating the other work for recitation.) Feynman’s aim was to challenge and interest the best and brightest, he sought to not only direct the lecture at the smartest in the room  but to present work so that even the most brilliant in the room would be unable to cover it all. Feynman’s preface contains terms such as ‘sufficiently clever’, which may seem fine to some but to me indicate clearly that he, an astoundingly smart and still empathic human being, had at least an inkling that something had gone wrong between his vision and what happened in the classroom.

At the end of the preface, Feynman reflects, in a rather melancholy tone, “I don’t think I did very well by the students”. He is concerned that, based on the way that the the students handled the questions in the examination, that the system is a failure. A colleague points out that maybe 12-24 students appeared to really get it but you don’t have to be a very good mathematician to release that 24/180 (a nudge over 13%) is not the best rate of transfer. As Feynman gloomily responds (quoting Gibbon):

“The power of instruction is seldom of much efficacy except in those happy dispositions where it is almost superfluous”

Feynman finishes, with his characteristic insight, that the direct individual relationship between student and teacher is paramount, where the student discusses things and works with, and discusses, ideas. That it is impossible to learn very much by sitting in a lecture. But he sees himself torn between what he sees as the right way to proceed and the number of students that we have to teach.

And, 49 years later, we, the inheritors of Sisyphus, are still trying to push that same rock up the same educational hill. Richard Feynman, a grand communicator and superlative thinker and scientist, tried his hardest to make the lecture work and even he couldn’t do it. He had mountains of support and he was unhappy with the result. He is clearly articulating all of the ideas for which we now have so much evidence and, yet, here we still are with 1000-person lectures and students who might be able to plug some numbers into formulas but don’t necessarily know what it means to think inside our discipline or discuss ideas in a meaningful dialogue.

From a personal perspective, Feynman’s Lectures on Physics are one the reasons why I gave up physics. I was struggling to see how it all fitted together and I went to seek help. (I was also a terrible student in those days but this was one of the rare occasions when I tried to improve.) One of my lecturers told me that I should read Feynman’s lectures and because it was designed for undergrads, if I couldn’t get that, I wouldn’t be able to catch up – basically, I didn’t have the Physics brain. I read it. I didn’t get it. I sorted the world into “physicists” and “non-physicists”, with me in the second group. (This is probably not a bad outcome for the physics community and, years later, while I can now happily read Feynman, it certainly doesn’t excite me as much as what I’m doing now.) I imagine that Feynman himself, while not lamenting me leaving the field, would probably be at least mildly perturbed at such a weaponisation of his work. From reading about him, his books and prefaces, I believe that he expected a lot of his students but he never actually wanted to be unpleasant about it. His own prefaces record his unease with the course he produced. He has no doubts about the physics and the aim – but his implementation was not what he wanted and not what he believed to be the best approach.

So, when someone questions your educational research supported ideas for improving learning and teaching, grab a copy of “Six Easy Pieces” and get them to read all of the preface material. Feynman himself regarded a lot of areas in educational research as cargo cult science, which applies as well to any poorly constructed scientific experimentation, but it is quite obvious that on at least some of the most important issues regarding knowledge transfer, he had a deep understanding and commitment to improvement, because of his direct experience with undergraduates and his ability to openly criticise himself in order to improve.


Fragile Relationships: Networks and Support

I’ve been working with a large professional and technical network organisation for the past couple of days and, while I’m not going to go into too much detail, it’s an organisation that has been around for 28 years and, because of a major change in funding, is now having to look at what the future holds. What’s interesting about this organisation is that it doesn’t have a silo problem in terms of its membership across Australia and New Zealand, which makes it almost unique in terms of technology networks in this neck of the woods. There’s no division between academic and professional staff, there are representatives from both. Same for tech and non-tech, traditional and new Unis, big and small players. It’s a bizarrely egalitarian and functional organisation that has been developing for 28 pretty good years.

Now, for some quite understandable reasons, the original funds provider is withdrawing and we have to look at the future and decide what we’re going to do. I’ve been out talking to possible organisation sponsors or affiliates but, until we decide what form we’re going to take, I’m trying to sell a beast behind a curtain by offering a dowry. This is not a great foundation for a future direction. As it turns out, trying to find a parent organisation that will be a good host is challenging because there’s nothing quite like us in the region. So, we’re looking at other alternatives. I have, however, just moved on to the executive of the organisation to try and help steer it through the next couple of years and, with any luck, into a form that will be self-sustaining and continue to give the valuable contribution to the ANZ community that it has been making for so many years.

The problem is that it takes 28 years to produce a network this strong and, if we get it wrong, relationships are inherently fragile and the disintegration of a group is far easier (and requires zero effort) than the formation. I have one of those composite stone benches in my house and I often ponder the amount of work it took to produce it and get that particular shape up on my bench top.

And how easily it could be broken, irrevocably, with one strike of a sledgehammer.

Knock knock!

(This is why my wife won’t let me use the sledgehammer to cook with.)

Human networks don’t need a sledgehammer strike to fall apart, they just need neglect. There are many examples of good low-cost networks that manage to keep people linked up, regardless of their level of resource, and I often think of the computing education community in the US, made of the regional committees, the overarching groups like SIGCSE and how the regional groups provide sustenance and a focus point, with the large conference coming into town every so often to bring everyone together.

2012 is an interesting year in so many ways and, every time I turn around, there seems to be a new challenge, something to look at, something to review to see if it’s worth keeping and, in many cases, something new to steward or assist. But I suppose that it’s important to remember that all of these things take energy and, at some stage, I’m going to have to sit down and organise how all of these tasks will go together in a way that I can make this work effectively for 2013.


Follow-up on the post “Enhancing Australian IT Research”

[Edit: Gernot has put a further discussion of the points raised both in the previous post and this one, which you can find here. In this one, Gernot clearly explains why approaches were taken the way they were, how NICTA is benefiting from the ongoing work (as are we) and further identifies that the original article didn’t manage to capture a lot of the detail of what had happened. My thanks again to Professor Heiser for taking the time to respond to this so thoroughly and so patiently!]

I’ve put this back up on the top so that you can read Professor Gernot Heiser’s response to the points I raised in my blog post “Enhancing the Reputation of Australian IT Research – by giving it away?” Gernot’s main point is that I don’t understand the spin-off and VC process, which has thus led to the misinterpretation of the Australian IT article (which he also finds fault with). He has taken the time to write a blog post on it that you can read over here. I have also edited the original post to include a reference to this, which I’ve put there for people reading it from scratch, as I am very serious about the final statement on the piece, namely that:

If Professor Heiser is reading this, then I welcome any clarification that he can make and, in the Australian have miscast this, then I welcome and will publish any supported correction. I sincerely hope that this is merely a miscommunication because the alternative is really rather embarrassing for all concerned.

I also posted a comment on Gernot’s blog that he hasn’t yet had time to moderate (I posted it late last night so I’m expecting that he’s asleep!), so I post it below, because the Internet is immediacy. (You’ll note that I used ‘posted’ instead of ‘written’ for the Australian – I’m becoming contaminated!)

“Hi Gernot,

I welcome the correction, as I noted in the original article. However, what was posted in the Australian left, to my reading, some serious questions open and, while you have addressed most of these here, they weren’t addressed in the original article. I, as I referred to it in my blog post, was reading the Australian and questioning the content because, in my opinion it cast this whole situation in a strange light.

I do find it interesting that you find my blog less accurate than the article as I had believed that I had addressed the article specifically and raised questions where I asked you, if you were reading it, to clarify issues. I never claimed to be the final interpreter on this – the note I finished on was (and I quote):

“If Professor Heiser is reading this, then I welcome any clarification that he can make and, in the Australian have miscast this, then I welcome and will publish any supported correction. I sincerely hope that this is merely a miscommunication because the alternative is really rather embarrassing for all concerned.”

I can assure that my search for clarification and expansion of, what now appears to be, a misleading piece of reportage was genuine. As you have placed a comment on the blog, which I have now approved, people can read both and now see a true dialogue – the power of the Internet.

One point that you don’t seem to have addressed, which I expect will occur in post 2, is how this specifically enhanced the reputation of Australian IT research. You mention that “NICTA isn’t a software business, it’s a national research lab, which produces world-class research and then gets the results out into the real world for the benefit of the nation.” – we’re obviously on the same page here – so are you arguing benefit in terms of to the VCs (as selling the product to an overseas owner is not, to my perspective, of immediate benefit to Australia except as a one-off payment, which is not being returned as originally discussed) or in terms of local jobs retained, despite the foreign ownership? (Although this was not reported in the original article – the intention is to retain the staff of the start-up as a remote division.)

Had I read the original NICTA release, dry and short though it is, I would have had very few questions. What piqued my curiosity was the way that the situation was reported in the paper and, as I believe we both agree, this did raise a number of questions, the vast majority of which you have addressed above.

There are, however, two things that I would like to note. You state that I misinterpret the role of start-ups, when I don’t believe that I refer to them in any way. There may be a subtlety that I’m missing so, again, clarification is welcome. You also say that claims that NICTA sold the labs are wrong, however, from the original article:

“NICTA last week announced it had sold one of its spin-off companies, Open Kernel Labs, that had developed virtualisation security software used on 1.6 billion mobile devices worldwide to the US giant.” (This was the Australian. A similar story was run on ZDNet and elsewhere. On digging, the GD and NICTA pages themselves refer to ‘acquisition’, without stating a seller.)

Given that most of us are not privy to the internal workings of NICTA, you can see how such an interpretation would have arisen, as there are (as you have identified) so many models to choose from. Yes, the investors may have decided it but we on the outside can only go on what we are told and the Australian and ZD reports are pretty decisive – although wrong as it turns out.

Thank you again, very genuinely, for the clarification. I look forward to section 2!

Regards,
Nick.”

On reading Gernot’s comments, I can completely understand the model that was taken but I am looking forward to Part 2, because while I can see why the different models exist, I’m still looking for that decisive statement of national benefit that was lacking from the paper. One of the final statements in Gernot’s response is:
“This is simply the standard VC investment model. If you don’t like it, don’t ask for venture capital!”

And I will address this. I always understood why the VC investors got their money, and why the bankers got theirs. I even understood why NICTA would trade away IP in attractive deals in order to attract funding. What, and I realise that this may be me just being slow, I am asking is how a project that has taken at least a chunk of federal funding, which has then parlayed that into a bigger company, is giving a national benefit return on that initial investment, given that it was the catalyst for the later financial structures.

I reiterate that I welcome the clarification as I feel that we have all benefitted from the extra information but I’m not sure that I introduced anything new into that Australian IT story than a dissection and contemplation, again, because it was so damn odd. I am really looking forward to Part 2, which I hope will further discuss the realities of running organisations like NICTA in the 21st Century.


Our Obligations: Moral and Legal?

Mark Guzdial raises an interesting point over at a BLOG@CACM article, namely that, if we don’t keep up to to date with contemporary practice in learning and teaching, can be considered unprofessional or even negligent or unethical? If we were surgeons who had not bothered to stay up to date then our patients, and certifying bodies, would be rightly upset. If we are teachers – then what?

The other issue Mark discusses is that of the legal requirement. The US has Title IX, which should extend the same participation rights to all genders for any education program or activity that attracts federal funding. If we do not construct activities that are inclusive (or we design activities that, by their nature, are exclusive) would we be liable under US law?

Mark’s final question is: If we know a better way to teach computing, are we professionally (and even legally) required to use it?

That is a spectacularly good question and, of course, it has no easy answer. Let me extend the idea of the surgeon by building on the doctors’ credo: primum non nocere (first, do no harm). Ultimately, it requires us to consider that all of our actions have outcomes and, in the case of medical intervention, we should be sure that we must always consider the harm that will be caused by this intervention.

Let us consider that there are two approaches that we could take in our pursuit of knowledge of learning and teaching: that of true scholarship of learning and teaching, and that of ignorance of new techniques of learning and teaching. (We’ll leave enthusiasm and ability to the side for the time being.) While this is falsely dichotomous, we can fix this by defining scholarship as starting at ‘knowing that other techniques exist and change might not kill you’, with everything else below that as ‘ignorance of new techniques’.

Now let us consider the impact of both of these bases, in terms of enthusiasm. If someone has any energy at all, then they will be able to apply techniques in the classroom. If they are more energetic then they will apply with more vigour and any effect will be amplified. If these are useful and evidentially supported techniques, then we would expect benefit. If these are folk pedagogies or traditions that have long been discredited then any vigour will be applied to an innately useless or destructive technique. In the case of an inert teacher, neither matters. It is obvious then that the minimum harm is to employ techniques that will reward vigour with sound outcomes: so we must either use validated techniques or explore new techniques that will work.

Now let us look at ability. If a teacher is ‘gifted’ (or profoundly experienced)  then he or she will be more likely to carry the class, pretty much regardless. However, what if a teacher is not so much of a star? Then, in this case, we start to become dependent once again upon the strength of the underlying technique or pedagogy. Otherwise, we risk harming our students by applying bad technique because of insufficient ability to correct it. Again, do no harm requires us to provide techniques that will survive the average or worse-than-average teacher, which requires a consideration of load, development level, reliance upon authority and so on – for student and teacher.

I believe that this argues that, yes, we are professionally bound to confirm our techniques and approaches and, if a better approach is available, evaluate it and adopt it. To do anything else risks doing harm and we cannot do this and remain professional. We are intervening with our students all the time – if we didn’t feel that our approach had worth or would change lives then we wouldn’t be doing it. If intervention and guidance are at our core then we must adopt something like the first, do no harm maxim because it gives us a clear signpost on decisions that could affect a student for life.

One of the greatest problems we face is potentially those people who are highly enthused and deeply undereducated in key areas of modern developments of teaching. As Kurt von Hammerstein-Equord would have said:

One must beware of anyone who is [undereducated] and [very enthusiastic] — [s/he] must not be entrusted with any responsibility because [s/he] will always cause only mischief.

If your best volunteer is also your worst nightmare, how do you resolve this when doing so requires you to say “This is right but you are wrong.” Can you do so without causing enormous problems that may swamp the benefit of doing so?

What about the legal issues? Do we risk heading into the murky world of compliance if we add a legal layer – will an ethical argument be enough?

What do you think about it?


Let Me Eat Some Humble Pie First.

I’m, once again, sitting in an airport lounge and about to fly to Melbourne to discuss a challenging transition project. I have a very strange job in some ways. If you ask me what I am doing today it can vary from ‘teaching’ to ‘research’ (which says everything and nothing) or ‘flying to a meeting to look at something interesting’, because higher education is a damn funny beast in many ways.

Two days ago, however, what I was doing was “making an ass of myself”. Fortunately, the impact of this was that I ended up looking over-reactive and foolish, rather than any real damage, but this is something that I want to share with all of you because I am constantly aware of the aura of competence that we ascribe to the people in our societies who can communicate well. I regularly state (and it’s on my about page) that I expose my thinking processes in order to educate but there is something more than this, in that dissecting my own activities and reactions allows me to learn from myself.

I have read a great deal of literature on trying to bring change to areas that are steeped in tradition and burdened by history and, if you ask me, I can tell you that trying to force people to change won’t work. The best way to enact change is to provide an environment in which change can occur, providing pathways and good examples and by not wasting your time and effort bashing away at the unchanging stone faces of the looming statuary. The problem is, when you believe that you’re doing the right thing, that you get caught up in your own rhetoric. Worse, if you’ve been fighting these battles for years, you build up two highly destructive emotions: frustration, which then can lead to anger.

Two days ago, I let accumulated frustration out and I snapped at someone when, to be honest, I should have basically ignored it or, more positively, interpreted it generously and then guided the discussion towards the more generous interpretation. Instead of doing this, where I could have been positive, I took a negative stance and, boy, did I look like a schmuck when the dust settled.

And rightly so! I was a schmuck! The important thing now is for me to remember that my role is not to assume some level of authoritarian control over everything – I am not the evidence or the work of experts, I am a conduit that can help other people become more educated about these things. I tried to take control of something that not only could I not control but that it was not my job to control. Let’s call this a failure of humility – a hubris issue – and I shall make a delightful pie from it.

That’s “Pahh” for some of you.

The night of the aftermath and yesterday were very, very difficult for me because I had to review where I had gone wrong, how I could have handled it and what it meant for me in terms of ongoing relationships with people. I spent a lot of time in e-mail looking at constructive ways forward, with a lot of discussion and thought, and I believe that all the good avenues of dialog are open and, once again I’m still a schmuck, but no long term damage is done.

In the end, however, I have to apply the same spirit to myself that I apply to my students. I have to determine why I acted as I did (and, ultimately, it was over-protectiveness combined with fatigue). I have to work out how I could have done it better. I have to explain, in detail, to myself how I can change it and put steps in place to make sure that I change it. Then I move forward, with a new perspective and (I hope) a better way of dealing with things.

I am concerned with some of the information that has surfaced during this issue, as I am now worried that I am seriously out of step with some of my colleagues – a lot of what I’m trying to do revolves around how much mental adjustment someone can make and it is now obvious that there are far fewer usable foundations in some areas than I had hoped. This does not mean that I should become strident, shrill and militant because it won’t work. It does mean that I have some rethinking to do, a time to regroup and consider how I can go forward with the same message (educational research is useful, scientific and essential for our future) in a way that works for an even wider range of people.

Yes, if I had a time machine, I’d probably try and go back to not initiate the problems of two days ago. I prefer not to look like a raving idiot. But it’s not the end of the world and, as long as I’m learning from it, it’s a valuable reminder of how much more I have to learn, how much thinking is required to make good change happen and the fact that sometimes we all make mistakes.


Enhancing the Reputation of Australian IT Research – by giving it away?

(Update: Gernot has responded to this blog and has found fault with both it and the original article. I have responded to him. You can read his article here and my comment below that, or just look at the comments on this post. Thanks again, Gernot, for the clarifications.)

(Update 2: Gernot has put a further discussion of the points raised both in the previous post and this one, which you can find here. In this one, Gernot clearly explains why approaches were taken the way they were, how NICTA is benefiting from the ongoing work (as are we) and further identifies that the original article didn’t manage to capture a lot of the detail of what had happened. My thanks again to Professor Heiser for taking the time to respond to this so thoroughly and so patiently!

As I noted on his blog post, the article took a tone that I responded to and, with additional information, I can clearly see both the benefit as expressed and the reasons behind such a decision. I have left this and the follow-up posts intact, with these updates, to show the evolution of the discussion. Please make sure that you read both Parts 1 and 2 of Gernot’s response if you’re going to read this!)

I stumbled across this article in the Australian (Australia’s national newspaper) inside their AustralianIT section. In it, it was announced that the Australian research body National ICT Australia had sold “groundbreaking technologies” to a US company, for virtualisation security software that was used on 1.6 billion mobile devices worldwide. The spun-off company that was sold, Open Kernel (OK) Labs, was sold in its entirety and with no provision of royalties back to NICTA. Now, before we go any further, let’s talk about NICTA. NICTA is Australia’s Information and Communication Technology Research Centre of Excellence, employing about 700 people and funded by the Australian government. One of NICTA’s primary goals is to apply the high-impact research it develops to create national benefit and wealth for Australia. Remember this, it’s important.

Now let’s go back to the sale of OK Labs and, if you read the article carefully, you’ll see that there is some serious non-discussion of how much money changed hands and whether the Australian government, or NICTA, would receive any payment back at all from the sale. The former CTO and co-founder, Professor Gernot Heiser, has stated that while he couldn’t reveal the cost of the technology, it was about 25 person years of development. He then goes on to point out that the original micro-kernel was open source and hence no royalties accrued, but they had received some payments for it. (In the past, I think?) The second kernel was developed after the original OK Labs had been spun off, with NICTA retaining a minority share, but that NICTA didn’t have any share or role in its development, hence that had transferred wholesale to the new US owner and, again, no royalties. The third micro-kernel was a research outcome from NICTA but hadn’t been deployed commercially – but this was moot as OK Labs had received an exclusive licence to use it, then purchased it outright and NICTA had obtained some equity without cash in OK Labs as a result.

Got that? Now let’s get to the profit sharing. Firstly, there has been no indication whether NICTA would receive any payment back from the sale to balance against the initial investment of taxpayer funds.

Hmm.

Any profit from the deal went to OK Labs investors initially and “anything left” is distributed to shareholders, which included NICTA. (Remember that they traded valuable and NICTA developed research for a greater stake of the pie, which will be valuable if “anything is left”.)

Hmmm.

Let me add the final paragraph of the article here, because I can’t do it any better justice:

Professor Heiser said professional bankers were engaged to make the sale “and they didn’t do it for free”. He said the sale of OK Labs enhanced the reputation of Australian IT research.

Financially, this is pretty much what has happened.

I can only hope that this is the worst-written, hatchet-job of an article because, otherwise, I’m flabbergasted. It appears that a government funded body has managed to develop and deploy a technology while systematically ensuring that any actual benefit from IP developed on these monies was distributed to everyone else before a single dollar flowed back in to turn over the research cycle once more. The investors are making money, NICTA traded some valuable IP for magic beans and may not get any money, the bankers are making money and, somehow, in the scope of this operatically complex financial dance, where the private benefit is enormous, Professor Heiser then turns around and sticks a public benefit statement on the end. We’ve enhanced the reputation of Australian IT research.

How does this … situation enhance anyone’s opinion of our research? Who is going to know in a year’s time where that research came from and why will they ever have to know?

The standard shining light in Australian IT from public funding is the CSIRO WiFi patent which is scheduled to attract royalty payments of roughly $1 billion over the next 5-10 years. This is the model that everyone explains to you when you first get into University research and, if you have anything commercialisable, expect a knock on the door from your local research innovation group because everyone wants another CSIRO patent. A billion dollars buys a lot of research.

I don’t know how you can possible slice up 25 person years of time and trade that for a peppercorn in potentia, with federal funding and the dominant position of NICTA on the Australian academic research scene, and possibly call this enhancing the reputation of Australian IT Research. Why, yes, I’m sure investors will want to come back, get us to pay for it, trade it away, sell it to them with no hope of recouping our investment and then not require royalties. I have no doubt that this may bring more investors but in the same way that a wounded fish attracts sharks. The enhanced reputation of the fish is a fleeting experience and is hardly enjoyable.

If Professor Heiser is reading this, then I welcome any clarification that he can make and, in the Australian have miscast this, then I welcome and will publish any supported correction. I sincerely hope that this is merely a miscommunication because the alternative is really rather embarrassing for all concerned.


The Complex Roles Of Universities In The Period Of Globalization – Altbach – Part 3

To finish this triptych, I’d like to look at Altbach’s assessment of contemporary issues. Private education providers are one of the most obvious recent developments and, with the erosion of the public good motivator, this is no real surprise. It’s less of a surprise when you affix the word “Profit-making” in front of the words ‘education provider’. Given that there is growing demand for education and also given that we are blurring the lines between the institutions, it becomes easy to see why a new market has exploded for people who wish to provide education, or something like it, at a reasonable fee with a possibility of making lots and lots of money. This, however, has an impact on the public sector because it reduces the students who may have come to us for a variety of reasons, especially when the private institutions are targeting the more wealthy in some way. Suddenly, we find ourselves having to justify which kinds of knowledge we are teaching in the public sector because the type of knowledge, and the jobs it leads to, become an issue when you are competing for students inside certain professional areas. Faculties of Arts across the world are very much feeling themselves caught in this pinch. It is hard to imagine many older Universities making such a bald statement such as “There is no need for History or English Scholars”, yet by pumping resources into their professional and technical streams they are saying it through their resource distribution. If something does not provide income or attract the right market, a jaded eye is cast across it and, depending on the wealth and capacity of the institution, this leads to the shutting down of schools or entire faculties.

Why is this such a problem? Because restarting a discipline is much harder once the number of participants drops down too far. Reduce the number of people in a discipline and their shared publications and venues also shrink. Given that publication is vital to perceived success in many ways, this shrinkage will make it harder to publish OR lead to accusations of irrelevance as the overall citation level drops because there are so few people in the area. We are so heavily measured and assessed, as individuals and as universities, that we are beleaguered by league tables and beset by set publication standards. Our management structures, modes of accountability, the way that we have worked and thought for centuries are not a good fit for this new modality. This is not the golden age ramblings that I have previously pointed to as dreaming of better days – in this case, it’s true. Our systems don’t work with the new expectations.

Opening ourselves up to students from anywhere is a noble goal, and one I support wholeheartedly, but it brings great challenge. Can we pursue anything that interests us, relevant or not, and expect to meet the demands of the new century? If we can, I don’t think we can do it with the systems that we have and certainly not while we’re being measured on externally applied metrics of success. Even deciding on whether a student should be admitted or not is now a matter of school ranking, bonus points, place availability, status and, in murkier waters, the two speed entry system of public and privately-funded places in the same institution, where admitting one party may (in the worst case) prevent another from entering. As Altbach notes, our ideas of governance are changing as our scale grows and our complexity increases. Senior Professors used to set our course but now we either need or have taken on trained administrators who do not think as we do, have not had our training and, in many ways, treat us as a standard business with a strange product. We are more accountable than ever, while we wander around being randomly measured and trying to work out what it is that we need to do in order to be measured accurately and then try and perform our tasks of learning, teaching and research. How do we reconcile the community of scholars with the bureaucracies that run our institutions?

Altbach then moves on to discuss developing countries and the special challenges that they face. Many of these countries have broken links to their indigenous cultures, due to colonisation, occupation, war and civil unrest, and, when combined with the colonial trend to keep investment in higher education low, this means that many of these countries are systematically disadvantaged. Their systems are so small that expansion is hard – insufficient training grounds for new educators, delay in building and resource appropriation and the threat of instability combine to make it very hard to kickstart anything. Poverty and lack of local government resources move some of these attempts across to the ‘impossible’ category. As it becomes hard to limit enrolments, overcrowding is the norm and, while you can’t limit enrolment, you can use draconian measures to ensure that anyone who falls behind is ejected, in the hope that freeing up that slot might ease some of the crush on the resources. This is a very unforgiving approach to education: you have one chance, you blew it, goodbye. Given that this is one of the only paths out of poverty in many of these countries, and that it is very easy to fall behind in a poor and resource-starved system, this is a nasty little feedback loop. Where other institutions are built up in response to demand, these newer academies tend not to offer the same level of education and we once again have the problem of a piece of paper that is not as worthy as another: we are providing education in name only and creating yet another two-speed system. Where the job market and the educational bodies don’t keep up with each other you may have that most awful ghetto: the educated unemployed, who have invested time and money into a degree that grants them no advantage at all.

Where we are over-stretched, we tend to only do those things that generate the most benefit and this is also true in the case of these third world Universities. Teaching earns money so teaching dominates. Research is sidelined, international collaboration is sidelined and staff have no time to do anything except teach because they are trying to keep their salary coming. Unsurprisingly, this is not a stage set of excellence and advancement – these universities are falling further and further behind.

Altbach concludes by talking about the pressure that we are all under and that have made the majority of our institutions reactive, limiting our creativity to solving pressing problems in a response to external pressures. Right now, we are running so fast that we do not have time to question why we are even on this treadmill, let alone take any real steps to make serious change that is truly strategic rather than reactive. We have lost our autonomy to a degree, as well as our identity. We are enmeshed in society but in a role that favours the market forces and makes us dance in response to it. Altbach ponders what our role should be and proposes a move towards the broader public interest, moving away from market forces and towards academic autonomy.This is not the selfish “leave me alone” cry of a spoiled child, this is a recognition of the fact that we have many more things to offer than a diploma and a vocation: universities are societies of thinkers and are far more complex and diverse than our current strictures would make us appear. All universities are important, says Altbach, and it is at society’s peril that it ignores the many roles that a University can provide. Looking at us as profit-making, degree factories, or as an elite streaming system, ignores the grand public benefit of an educated society, the value of the public intellectual and the scholarly community. We deserve support, says Altbach, because serve the goals of society and the individual. Let us do our jobs properly.

I found it to be a very interesting article to read and I hope I’ve capture the essence reasonably well. I look forward to discussing it! Thanks again, RV!