How Do We Equate Investment in On-Line Learning Versus Face-to-Face?
Posted: May 21, 2012 Filed under: Education | Tags: blended learning, design, education, educational problem, higher education, learning, measurement, on-line learning, teaching, teaching approaches, teaching equivalence unit Leave a commentIt’s relatively early/late where I am because my jet lag has hit and I’m not quite sure which zone I’m in. This is probably a little rambly but I hope that there’s at least something to drive some thinking or discussion. No doubt, there is an excellent link that I can’t find, which describes all of this, so please send it to me or drop it into the comments!
One of the things I’m thinking about at the moment is how to quantify an equivalent ‘Teaching Dollar’ that reflects what an institution has to spend to support a student. Now, while this used to be based on investment in a bricks-and-mortar campus, a set number of hours and instructional support, we now have an extra dimension as blended learning spreads – the costs required for on-line and mobile components. We can look at a course in terms of course content, number of units contributing to degree progress, hopefully tie this into a quantification of requisite skill and knowledge components and then get a very rough idea of what we’re spending per “knowledge progress unit” in board dollar terms.
What’s the electronic equivalent of a lecture theatre? If I can run an entire course on-line, for n students, should I get the equivalent dollar support value as if they were on campus, using the expensive bricks-and-mortar facilities? If we spend $x on lecture theatres, what do we have to spend on on-line resources to have the equivalent utility in terms of teaching support? In a flipped classroom, where almost all informational review takes place outside of class and class is reserved for face-to-face activities, we can increase the amount of material because it’s far more efficient for someone to read something than it is for us to chalk-and-talk them through it. Do we measure the time that we spent producing electronic materials in terms of how much classroom time we could have saved or do we just draw a line under it and say “Well, this is what we should have been doing?”
On-line initiatives don’t work unless they have enough support, instructor presence, follow-up and quality materials. There are implicit production costs, distribution issues – it all has to be built on a stable platform. To do this properly takes money and time, even if it’s sound investment that constructs a solid base for future expansion. Physical lecture theatres are, while extremely useful, expensive to build, slow to build and they can only be used by one class at a time. We’re still going to allocate an instructor to a course but, as we frequently discuss, some electronic aspects require a producer as well to allow the lecturer to stay focused on teaching (or facilitating learning) while the producer handles some of the other support aspects. Where does the money for that producer come from? The money you save by making better use of your physical resources or the money you save by being able to avoid building a new lecture theatre at all. If we can quantity an equivalent dollar value, somehow, then we can provide a sound case for the right levels of support for on-line and the investment in mobile and, rather than look like we’re spending more money, we may be able to work out if we’re spending more money or whether it’s just in a different form.
I’m mulling on a multi-axis model that identifies the investment in terms of physical infrastructure, production support and electronic resources. With the spread of PDF slides and lecture recordings, we’re already pushing along the electronic resources line but most of this is low investment in production support (and very few people get money for a slide producer). The physical infrastructure investment and use is high right now but it’s shifting. So what I’m looking to do is get some points in three-space that represent several courses and see if I can define a plane (or surface) that represents equivalence along the axes. I have a nasty suspicion that not all of the axes are even on the same scales – at least one of them feels log-based to me.
If we define a point in the space (x,y,z) as (Physical, Production, Electronic) then, assuming that a value of 10 corresponds to “everything in a lecture theatre” for physical (and the equivalent of total commitment on the other axes), then the “new traditional” lecture of physical lectures with slide support and recordings would be (10,0,2) and a high quality on-line course would be (0,10,10). Below is a very sketchy graph that conveys almost no information on this.
It would be really easy if x+y+z = V, where V was always the same magnitude, but the bounding equation is, on for a maximum value of M in each axis, actually x+y+z <= 3M. Could we even have a concept of negative contribution, to reflect that lack of use of a given facility will have an impact on learning and teaching investment in the rest of our course, or in terms of general awareness?
I suspect that I need a lot more thought and a lot more sleep on this. Come back in a few months. 🙂
Matters of Scale
Posted: May 20, 2012 Filed under: Education | Tags: advocacy, captain jack harkness, captan jack, education, educational problem, higher education, learning, reflection, teaching, teaching approaches, torchwood, university 20XX, workload Leave a commentI wrote about how important it is to get people properly involved in new learning and teaching approaches – students and staff – based on the the whole condemnation, complaint, compliance and commitment model. But let me be absolutely clear as to why compliance is not enough.
Compliance doesn’t scale.
If you have a lot of people who are just doing what they’re told, but aren’t committed to it, then they’re not going to be willing explorers in the space. They’re not going to create new opportunities. Why? Because they don’t really believe in it, they’ve just reached the rather depressing stage of shuffling along, not complaining, just doing what they’re told. When we don’t explain to people, or we don’t manage to communicate, the importance of what we’re doing, then how can they commit to it?
I’m fortunate to be at a meeting full of people who have done amazing things. I’m really only here as a communicator of some great stuff going on at my Uni and in Australia, I’m a proxy for amazing things. But being around these people is really inspiring. They know why they’re doing it, they’ve heard all of the complaints, fought off the underminers and, in some cases, had to make some very hard calls to drive forward positive agendas for change. (Goodness, such phrases…) But they also know that they need other people to make it happen.
We need commitment, we need passion and we need people to scale up our solutions to the national and international level.
The Higher Educational world is changing – there’s no doubt about that. Some people look at things like Khan Academy and think “Oh no, the death of traditional education.” Most of the discussions I’ve had here, and I agree with this, are more along the lines of “Ok, how can we use this to go further?” Universities are all about knowledge and the development/discovery of more knowledge. If we have people out there with good on-line courses that cover the basics in disciplines, why not use them to allow us to go further? The gap between what I teach my undergraduates and what I do in my research is vast – just about anything I can do to get my students to develop skill and knowledge mastery is a good thing.
Ok, we are going to have to sort out quality issues, maybe certification or credit recording, work out if someone has done certain courses: there’s a lot of organisation to do here if we want to go down this path. But, most importantly, I don’t see this as the death of the University – I see this as an amazing opportunity to go further, do better things, allowing students and staff to get much, much more out of the educational system.
So everyone has learnt to program by the time that they’re 12? FANTASTIC! Now, we can start looking at actual Computer Science and putting trained algorithmicists out there along with extremely well-trained software engineers. We can finally start to really push out the boundaries of education and get people working smarter, sooner.
Are there risks and threats? Of course. But, no matter what happens, the University of the 21st Century is not the University of the previous millennium. Change is coming. Change is here. We may as well try to be as constructive as possible as we try to imagine the shape of the University of tomorrow. We’re not talking about University 2100, we’re talking 20XX, where XX is probably closer than many of us think.
To quote Captain Jack Harkness:
“The 21st century is when everything changes. And we have to be ready.”
We’re Number 51 – We Try Harder.
Posted: May 19, 2012 Filed under: Education | Tags: area 51, blogging, dean's list, education, higher education, higher education blogging, number 51 Leave a commentI’ve always said that if you can only read one Edu blog, it shouldn’t be this one. With Ed Tech’s release of the “The Dean’s List: 50 Must-Read Higher Education Technology Blogs“, it’s official! 🙂
More seriously, it’s a really good list of blogs that span a wide range of approaches and levels of detail. Whether you can devote the time to read them all while keeping a steady job? Hmmm, trickier. Looking at this list I see a lot of ways that I can take my blog in the years after my “must post every day for a year” commitment that I originally made.
Congratulations to all of the people on the list!
I suspect that I can now officially designate the alternate title of this blog as “Area 51”, with absolutely no authority whatsoever.
(Because I’m a measurement guy, I’d really like to see the metrics that they used to assess this. I think some reverse engineering might be in order…)
We Expect Commitment – That’s Why We Have to Commit As Well.
Posted: May 18, 2012 Filed under: Education | Tags: advocacy, beer, BJ's Brewhouse Cupertino, blogging, collaboration, commitment, complaint, compliance, condemnation, curriculum, data visualisation, design, education, educational problem, feedback, Generation Why, higher education, pizza, teaching, teaching approaches Leave a commentI’m currently in Cupertino, California, to talk about how my University (or, to be precise, a Faculty in my University), starting using iPads in First Year by giving them to all starting students. As a result, last night I found myself at a large table on highly committed and passionate people in Education, talking about innovative support mechanisms for students.

Pizza and beer – Fuelling educational discussions since forever. (I love the Internet: I didn’t take any pictures of my food but a quick web-search for BJ’s Pizza Cupertino quickly turned up some good stuff.)
I’ve highlighted committed and passionate because it shows why those people are even at this meeting in the first place – they’re here to talk about something very cool that has been done for students, or a solution that has fixed a persistent or troublesome problem. From my conversations so far, everyone has been fascinated by what everyone else is doing and, in a couple of cases, I was taking notes furiously because it’s all great stuff that I want to do when I get home.
We expect our students to be committed to our courses: showing up, listening, contributing, collaborating, doing the work and getting the knowledge. We all clearly understand that passion makes that easier. Some students may have a sufficiently good view of where they want to go, when they come in, that we can draw on their goal drive to keep them going. However, a lot don’t, and even those who do have that view often turn out to have a slightly warped view of what their goal reality actually is. So, anything we can do to keep a student’s momentum going, while they work out what their goals and passions actually are, and make a true commitment to our courses, is really important.
And that’s where our commitment and passion come into things. As you may know, I travel a lot and, honestly, that’s pretty draining. However, after being awake for 33 hours after a trans-Pacific flight, I was still awake, alert and excited, sitting around last night talking to anyone who would listen with the things that we’re doing which are probably worth sharing. Much more importantly, I was fired up and interested to talk to the people around me who talking about the work that had been put in to make things work for students, the grand visions, the problems that had been overcome and, importantly, they could easily show me what they’d been doing because, in most cases, these systems are highly accessible in a mobile environment. Passion and commitment in my colleagues keeps me going and helps me to pass it on to my students.
Students always know if you’re into what you’re doing. Honestly, they do. Accepting that is one of the first steps to becoming a good teacher because it does away with that obstructive hypocrisy layer that bad teachers tend to cling to. This has to be more than a single teacher outlook though. Modern electronic systems for student support, learning and teaching, require the majority of educators to be involved in your institution. If you say “This is something you should do, please use it” and very few other lecturers do – who do the students believe? Because if they believe you, then your colleagues look bad (whether they should or not, I leave to you). If they believe your colleagues then you are wasting your effort and you’re going to get really frustrated. What about if half the class does and half doesn’t?
We’re going through some major strategic reviews at the moment back home and it’s really important that, whatever our new strategy on electronic support for learning and teaching is, it has to be something that the majority of staff and students can commit to, with results and participation drive or reward their passions. (It’s a good thing we’ve got some time to develop this, because it’s a really big ask!)
The educational times are most definitely a-changin’. (Sorry, I’m in California.) We’ve all seen what happens when new initiatives are pushed through, rather than guided through or introduced with strong support. Some time ago, I ran across a hierarchy of commitment that uses terms that I like, so I’m going to draw from that now. The terms are condemnation, complaint, compliance and commitment.
If we jam stuff through (new systems, new procedures, compulsory participation in on-line activities) without the proper consultation and preparation, we risk high levels of condemnation or under-mining from people who feel threatened or disenfranchised. Even if it’s not this bad, we may end up with people who just complain about it – Why should I? Who’s going to tell me to? Some people are just going to go along with it but, let’s face it, compliance is not the most inspirational mental state. Why are you doing it? Because someone told me to and I just thought I should go along with it.
We want commitment! I know what I’m doing. I agree with what I’m doing. I have chosen to not just take part but to do so willingly and I’m implicitly going to try and improve what’s going on. We want in our students, we want it in our colleagues. To get that in our colleagues for some of the new education systems is going to take a lot of discussion, a lot of thinking, a lot of careful design and some really good implementation, including honest and open review of what works and what doesn’t. It’s also going to take an honest and open discussion of the kind of workload involved to (a) produce everything properly as a set-up cost and (b) the ongoing costs in terms of workload, physical resources and time for staff, organisations and students.
So, if we want commitment from our students, then we must have commitment from our staff, which means that we who are involved in system planning and design have to commit in turn. I’m committed enough to come to California for about 8 more hours than I’m spending on planes here and back again. That, however, means nothing unless I show real commitment and take good things back to my own community, spend time and effort in carefully crafting effective communication for my students and colleagues, and keep on chasing it up and putting the effort in until something good is achieved.
Picking Your Posts Carefully
Posted: May 18, 2012 Filed under: Education | Tags: blogging, education, higher education, reflection, vygotsky Leave a commentOf course, when you’re attending an important meeting where people will find out about your blog, it generally helps if the top blog post is not a semi-humorous post about learning teaching lessons from your cats.
Time your Vygotsky posts correctly!
Things I Have Learned From my Cats, About Teaching
Posted: May 17, 2012 Filed under: Education | Tags: education, educational problem, feedback, Generation Why, higher education, student perspective, teaching, teaching approaches Leave a commentIf you don’t have cats, or don’t like cats, then (a) get cats or (b) give in to your feline masters. More seriously, cats are very handy as a reference for the professional (or enthusiastic amateur) educator, because they ground you before you go and try something that you are heavily invested in with a whole class of students.
The important lessons that you can learn from cats are:
- Cats will only do what you tell them if they were already planning to do it.Obviously, students are more intelligent than cats and can learn a whole range of complex things. However, it’s easy to sometimes think that a particular thing that you did led to a completely different behaviour on the students’ part. Once you’ve removed other factors, isolated the element, repeated the experiment and got the same result? Sure, that’s influential. Before then, it may be any one of the effects that contaminate this kind of perception.
- Cats have good days and bad days. These are randomly allocated.
Sometimes cats stay off the table. Sometimes they don’t. This is for reasons that I don’t understand because I can’t see the whole of the cats’ thinking process – despite them living inside my house for the past 8 years and me being able to observe them the whole time. I’ve realised over the years that I see my students for a very small fraction of their lives and trying to determine when they’re going to be really receptive or not is not easy. I can try to present or set up my course in a way that reaches them most of the time. Sometimes it won’t happen. (I should note that they generally do, however, stay off the tables.) - Cats can’t tell you what’s wrong because they don’t have the vocabulary.Of course, students can talk to me most of the time and we can talk about what’s wrong, but we have very different vocabularies in many ways. By exposing my thoughts and my processes to the students in their language, and scaffolding them to an understanding of the vocabulary of teaching education, or to get them to understand how collaboration isn’t a shorthand for “straight copying”.
This is rather trivial but, as always, it’s about framing and engagement. I suppose I’m saying the things I usually say but with a strange linkage to cat stories. As you read this, I’m probably on a plane somewhere, so I’ll try to be more coherent once I land.
Getting Into the Student’s Head: Representing the Student Perspective
Posted: May 16, 2012 Filed under: Education | Tags: authenticity, education, higher education, in the student's head, learning, student perspective, teaching, teaching approaches, thinking, universal principles of design Leave a commentI’ve spent a lot of time on the road this year – sometimes talking about my own work, sometimes talking about that of a research group, sometimes talking about national initiatives in ICT and, quite often, trying to talk about how my students are reacting to all of this.
That’s hard because, to do that, I have to have a fairly good idea of how my students see what I’m doing, that they understand why I’m doing what I’m doing and I have to be honest with myself if I can’t get into their heads.
Apart from this kind of writing, I write a lot of fiction and this requires that you can get into someone else’s head so that you can write about their experience , allowing someone else to read about it. This is good practice for trying to understand students because it requires you to take that step back, make your head fit a different brain and be honest about how authentically you’re capturing that other perspective.
Of course, this is going to be hard to do with the ‘average’ student because, by many definitions, I’m not. I am one of the ones who passed their Bachelors, a Masters and then a PhD. Even making it through first year sets me apart from some of my students.
Rather than talk about my Uni, which most you wouldn’t know at all, I’ll talk about Stanford. Rough figures indicate that Stanford matriculates about 7000 undergraduates a year. They produce roughly 700 PhD students a year as well. So let’s assume (simplistically and inaccurately) that Stanford has a conversion rate of undergrad to PhD of 1 in 10 (I know, I know, transfers, but let’s ignore that.) (At the same time, 34,000 students apply to Stanford and only 2,400 get admitted – about 7%. We’ve already got some fiendish filtering going on.)
So someone who has graduated with a PhD and goes out to teach is, at most, similar in process and end point to 10% of the people who managed to get all the way through. And that’s the best case.
So whenever those of us who have PhDs and are teaching try to think of the student perspective, thinking of our own is not going to really help us, especially for first year, as it is those students who don’t think like us, who may not see our end point and who may not be at the right point yet, who need us to understand them the most.
Raising the Dead: The early and late lecture
Posted: May 15, 2012 Filed under: Education | Tags: education, energy drink, higher education, principles of design, teaching, teaching approaches, zombie Leave a commentI teach at a University that has about 25,000 students on a campus that is heavily constrained in terms of expansion space. To our Northern boundary lies a river, to the Western edge borders a road, the South has a very large road (one of the main streets of the CBD – and then the CBD) and our Eastern edge has both another University, then a road. When it comes to expanding, we have to go up or down.

Fortunately, students stack vertically. (As evidenced by this picture from Indiana University Northwest.)
Because of this, we have to make good use of our teaching spaces – because building more is a challenge and our University continues to grow! While we always have enough space, sometimes this means that lectures start at 8am or go until 6-7pm so that we can accommodate the rich diversity of course pathways that students choose and we can get enough bottoms into the proximity of sufficient seats.
Of course, the earlier the lecture, the more likely you are to have the dreaded zombie student.
These aren’t the walking dead – these are the barely waking alive. It can be hard enough to get information across to people when they’re awake let alone when they’re semi-conscious and attempting to wake themselves up with caffeine, guarana and whatever chemical is found in the energy drink of choice. Now this isn’t limited to the early or late but it’s more often seen in these sessions – for me at least.
My students in Singapore are coffee, tea or (brace yourself) coffee-mixed-with-tea drinkers and will drink one to two over a daily session. My students in Adelaide can consume 4-6 cans of Energy drink (large cans) and, by the end of it, appear awake but have the learning capacity of a slightly damaged brick.
I, as an ex-student, both understand and sympathise. For me, the early lecture meant dragging myself out of bed at the last minute, often after a late night, showering at speed, dashing into Uni and then, after all this adrenal explosion, sitting down for an hour of a traditional lecture. Back then, I didn’t drink coffee or tea, nor did I drink Coke that early in the morning and (strange to believe) we didn’t have energy drinks. As a result, the lecture had to complete with all of the lead-in excitement and, quite often, I had difficulty focusing. Later on, I discovered caffeine in a big way but, after finally working out the way between alert and awake, I stopped using it to try and stay awake and started focusing on getting enough sleep.
But that took me a while to figure out.
These days, of course, I may have to deal with students who dashed in to make an 8 or 9am lecture, under similar circumstances, or have spent all day with us and I’m seeing them out at 5-6pm. Up in Singapore I may be dealing with people who’ve worked 5 and a half days and then spend 6 or 7 hours with me on the Saturday and Sunday. What does this mean?
My only defence against the zombie student is to engage those parts of the brain that are still human, still alive, and try to keep them from going all the way to the dark side. I have to be interesting, engaging and I have to involve the students in the lecture. A traditional ‘stand out the front and talk’ lecture is just not going to fly in this slot. As it is I usually run around the room like a battery-powered cymbal clapping monkey, regardless of time, but at the early and the later I have to make sure that everyone is involved, especially if they look like they’re nodding off. Sometimes this can be as simple as getting people to talk in small groups and give me an answer.
You won’t always be able to stop the zombies from taking over, especially when it’s been a really big weekend, but we know that they’re out there.
Waiting… well, sleeping. Mostly sleeping.
E-Library: Electronic or Ephemeral?
Posted: May 13, 2012 Filed under: Education, Opinion | Tags: advocacy, blogging, design, eBook, education, educational problem, ephemeral library, ethics, Generation Why, higher education, resources, teaching, teaching approaches Leave a commentMy technical and professional library is a strange beast. Part Computer Science, part graphic design, part fiction, it’s made up of new books, books I had in Uni, books that I have inherited from other academics and books that I salvaged from libraries before they disappeared. But, of course, there is a new and growing section of my library, which you can’t see on the shelves – my E-Library. I realised that, this week, I now have started an E-Library collection that grows on a monthly basis as I add more content. I shall use the term eBooks for the rest of this post, but I’m not referring to a specific format – it’s just the digitised and electronically transferable image of a book that I’m concerned with.
Why am I buying eBooks? Because they arrive within minutes. I talk about this from a student perspective in tomorrow’s main post but, for me, I buy physical+electronic where I can because I will end up with a copy that I can use right now and a copy that I can add to my physical library.

Ephemeral Library X, © Krystyna Ziach
http://ny.artslant.com/global/artists/show/213982-krystyna-ziach?tab=ARTWORKS&user_id=209460
When I am gone, or when I retire, my professional library will be stripped for those things that will be kept, by me or my wife, and the rest will go out into the corridor, onto a table, for the rest of my colleagues and students to pick through. The remainder will probably be offered to a school, as the main library is not really interested in my 1950s Engineering texts. But what of texts that only exist in the Ephemeral Library? There are so many questions about this form of my library:
- Will I even be able to transfer all of my books? I buy mostly from suppliers who allow me to legitimately transfer the electronic copies but there are some of my books that are locked to my identity or my machine.
- How will I advertise them? Put up a webpage with a download link? That immediately breaches most publishers restrictions. Asking people to register their interest and then provide it to them takes effort and, most likely, means that it will be a low priority.
- Will the formats that I am buying today be a working format in 30 years time? We have a tendency to think in the now, forgetting that 78s are gone, 8-track is gone, cassette is mostly gone and vinyl is more fringe oriented than mainstream these days. Beta is buried deep in the ground with VHS buried just above it. The physical formats are being obliterated in the face of the relentless march of digitised containers but, remember, standards change and, worse, standards evolve within the standards themselves. At some stage BluRay X will break BluRay 1.2, most likely. In the same way, PDF 22 may lose the ability to handle earlier versions. Backwards compatibility is a grand goal but, time and again, we have eventually abandoned it on the argument that it is no longer necessary.
- Will I maintain the burden of updating my media to make sure that 3 doesn’t happen? How much spare time do you have?
- Finally, what happens when I die? I don’t think I’m allowed to transfer my iTunes account details to my wife – so over 260 songs will, at some stage, disappear from our shared iPods. The same for my library. Suddenly, books disappear. Possibly books that have not been published for years and will never be published again. Gutenberg dies and all of his Bibles spontaneously combust? Not the most robust model.
Obviously, part of the whole management process that will have to be recognised is the difference between renting, leasing and owning a digital property. If we are actually going to own things, and most people think that they own things but would be surprised if they read the fine print, we have to come up with a form of identity management that allows transfer of property to occur across legally recognisable lines. One can only hope that we’ve sorted out the simple things like child rearing, marriage, hospital visitation and social security access before we attempt to push through a global, trans-corportate, persistent rights management system that allows us to keep our collections together, even after we die.




