More Thoughts on Partnership: Teacher/Student

I’ve just received some feedback on an abstract piece that is going into a local educational research conference. I talked about the issues with arbitrary allocation of deadlines outside of the framing of sound educational design and about how it fundamentally undermines any notion of partnership between teacher and student. The responses were very positive although I’m always wary when people staring using phrases like “should generate vigorous debate around expectations of academics” and “It may be controversial, but [probably] in a good way”. What interests me is how I got to the point of presenting something that might be considered heretical – I started by just looking at the data and, as I uncovered unexpected features, I started to ask ‘why’ and that’s how I got here.

When the data doesn’t fit your hypothesis, it’s time to look at your data collection, your analysis, your hypothesis and the body of evidence supporting your hypothesis. Fortunately, Bayes’ Theorem nicely sums it up for us: your belief in your hypothesis after you collect your evidence is proportional to how strongly your hypothesis was originally supported, modified by the chances of seeing what you did given the existing hypothesis. If your data cannot be supported under your hypothesis – something is wrong. We, of course, should never just ignore the evidence as it is in the exploration that we are truly scientists. Similarly, it is in the exploration of our learning and teaching, and thinking about and working on our relationship with our students, that I feel that we are truly teachers.

All your Bayes are belong to us. (Sorry.)

Once I accepted that I wasn’t in competition with my students and that my role was not to guard the world from them, but to prepare them for the world, my job got easier in many ways and infinitely more enjoyable. However, I am well aware that any decisions I make in terms of changing how I teach, what I teach or why I teach have to be based in sound evidence and not just any warm and fuzzy feelings about partnership. Partnership, of course, implies negotiation from both sides – if I want to turn out students who will be able to work without me, I have to teach them how and when to negotiate. When can we discuss terms and when do we just have to do things?

My concern with the phrase “everything is negotiable” is that it, to me, subsumes the notions that “everything is equivalent” and “every notion is of equal worth”, neither of which I hold to be true from a scientific or educational perspective. I believe that many things that we hold to be non-negotiable, for reasons of convenience, are actually negotiable but it’s an inaccurate slippery slope argument to assume that this means that we  must immediately then devolve to an “everything is acceptable” mode.

Once again we return to authenticity. There’s no point in someone saying “we value your feedback” if it never shows up in final documents or isn’t recorded. There’s no point in me talking about partnership if what I mean is that you are a partner to me but I am a boss to you – this asymmetry immediately reveals the lack of depth in my commitment. And, be in no doubt, a partnership is a commitment, whether it’s 1:1 or 1:360. It requires effort, maintenance, mutual respect, understanding and a commitment from both sides. For me, it makes my life easier because my students are less likely to frame me in a way that gets in the way of the teaching process and, more importantly, allows them to believe that their role is not just as passive receivers of what I deign to transmit. This, I hope, will allow them to continue their transition to self-regulation more easily and will make them less dependent on just trying to make me happy – because I want them to focus on their own learning and development, not what pleases me!

One of the best definitions of science for me is that it doesn’t just explain, it predicts. Post-hoc explanation, with no predictive power, has questionable value as there is no requirement for an evidentiary standard or framing ontology to give us logical consistency. Seeing the data that set me on this course made me realise that I could come up with many explanations but I needed a solid framework for the discussion, one that would give me enough to be able to construct the next set of analyses or experiments that would start to give me a ‘why’ and, therefore, a ‘what will happen next’ aspect.

 


Short and Sweet

Well, it’s official. I’ve started to compromise my ability to work through insufficient rest. Despite reducing my additional work load, chewing through my backlog is keeping me working far too much and, as you can tell from the number and nature of the typos in these posts, it’s affecting me. I am currently reorganising tasks to see what I can continue to fit in without compromising quality, which means this week a lot of e-mail is being sent to sort out my priorities.

This weekend, I’m sitting down to brainstorm the rest of 2012 and work out what has to happen when – nothing is going to sneak up on me (again) this year.

In very good news, we have 18 students coming back for the pilot activity of “Our students, their words” where we ask students who love ICT an important question – “what do you like and why do you think someone else might like it?” We’re brainstorming with the students for all of Friday morning and passing their thoughts (as research) to a graphic designer to get some posters made. This is stage 1. Stage 2, the national campaign, is also moving – slowly but surely. This is why I really need to rest: I’m getting to the point where it’s important that I am at my best and brightest. Sleeping in and relaxing is probably the best thing I can do for the future of ICT! 🙂

Rather than be a hypocrite, I’m switching to ultra-short posts until I’m rested up enough to work properly again.

See you tomorrow!


The Road Lines and the Fences

Teaching is a highly rewarding activity and there are many highs to be had along the way: the students who ‘get it’, the students that you help back from the edge of failure, the ones who you extend opportunities to who take them, and the (small) group who come back some years later and thank you. They’re all great. One of the best ways to spot those students are at risk or already in trouble is, of course, to put in some structure and assessment to give you reports on when people are having trouble. A good structure will include things like a set of mechanisms that allow the student to determine where they are, and mechanisms that alert you if the student is in terrible trouble. Of course, the first set can also be viewed by you, as you are probably instrumental in the feedback, but we’re not really talking summative and formative, we’re talking guidance and then disaster prevention.

This is “Don’t Park Here”, “Don’t Cross Here” or “We Are Very Close to a Naval or Cavalry Officer”.

It’s like driving on the roads. They paint lines on the roads that tell you where to go and sometimes you even get the things that go “BARRUMP BARRUMP BARRUMP” which is secret code for “You are driving in a country that drives on the other side from you, back into your lane.” However, these are for the driver to use to determine which position they should hold on the road. In this case, it’s not just a personal guidance, it’s a vital social compact that allows us to drive and not have it look like The Road Warrior.

Mel Gibson looks upset – has he seen his press in the early 21st Century?

But the key point for these lines is that they do not actually have any ability to physically restrain your car. Yes, we can observe people swerving over the road, whether police or cameras are viewing, but that little white or yellow line doesn’t do anything except give you a reference point.

When we are serious about the danger, we put up large pieces of steel and concrete – we build fences. The fences stop people from heading over into the precipice, they stop people from crossing into oncoming traffic and they even can deflect noise away from houses to help other people. Again, we have an individual and a social aspect to these barriers but these are no ‘ignore it’ mechanism – this is physics!

The analogy is excellent for the barriers and measures that we can use in teaching. An aware student, one who needs the occasional reminder, will see themselves moving over the white lines (perhaps not doing the work to a previous standard) and maybe even hear the lane markers (get a low mark on a mid-term) but they can usually be relied upon to pull themselves back. But those students who are ‘asleep at the wheel’ will neither see the lines nor hear the warnings and that’s where we have a problem.

In terms of contribution and assessment, a student who is not showing up to class can’t get reports on what they’re failing, because they’ve submitted nothing to be marked. This is one of the reasons I try to chase students who don’t submit work, because otherwise they’ll get no feedback. If I’m using a collaborative mode to structure knowledge, students won’t realise what they’re missing out on if they just download the lecture notes – and they may not know because all of the white line warnings are contained in the activity that they’re not showing up for.

This places a great deal of importance on finding out why students aren’t even awake at the wheel, rather than just recording that they’ve skipped one set of lines, another, wow, they’re heading towards the embankment and I hope that the crash barrier holds.

Both on the road and in our classes, those crash barriers are methods of last resort. We have an ‘Unsatisfactory Academic Progress’ system that moves students to different level of reporting if they start systematically under performing – the only problem is that, to reach the UAP, you already have to be failing and, from any GPA calculation, even one fail can drag your record down for years. Enough fails to make UAP could mean that you will never, ever be perceived as a high performing student again, even if you completely turn your life around. So this crash barrier, which does work and has saved many students from disappearing off with fails, is something that we should not rely upon. Yes, people live through crash barrier collisions but a lot don’t and a lot get seriously injured.

Where are warning lines in our courses? We try to put one in within a week of starting, with full feedback and reporting in detail on one assessment well within the first 6 weeks of teaching. Personally, I try to put enough marking on the road that students can work out if they think that they are ready to be in that course (or to identify if they can get enough help to stay in), before they’ve been charged any money and it’s too late to withdraw.

I know a lot of people will read this and think “Hey, some people fail” and, yes, that’s perfectly true. Some people have so much energy built up that nothing will stop them and they’ll sail across the road and flip over the barrier. But, you know what? They had to start accelerating down that path somewhere. Someone had to give them the idea that what they were doing was ok – or they found themselves in an environment where that kind of bad reasoning made sense.

Someone may have seen them swerving all over the road, 10 miles back, and not known how to or had the ability to intervene. On the roads, being the domain of physics, I get that. How do you stop a swerving drunk without endangering yourself unless you have a squad of cars, trained officers, crash mats and a whole heap of water? That’s hard.

But the lines, markers and barriers in our courses aren’t dependent on physics, they are dependent upon effort, caring, attentiveness, good design and sound pedagogy. As always, I’m never saying that everyone should pass just for showing up but I am wondering aloud, mostly to myself, how I can construct something that keeps the crashes to a minimum and the self-corrections minor and effective.


You Are Reading This on My Saturday

Ah, time zones. Because of these divisions of time, what publishes at 4:00am Saturday morning, Australian Central Standard Time, will be read by some of you on Friday. It is, however, important to realise that I am writing this on Friday evening, around 8:30pm, so that will help you to determine the context. You may not need it because my question is simple:

“What are you doing this weekend?”

If your answer is anything along the lines of spending time with the kids, sports, reading, writing the world’s worst screen play, going to the theatre, checking out the new cafe down on market – then bravo! If your answer is anything along the lines of “working” then, while I don’t doubt that you feel the genuine need to work, I do have to wonder about any weekend that features as much, if not more, work than a weekday.

I’m very guilty in this particular exchange. My wife has returned home after only two weeks away and I’ve already started to slip back into bad habits – not just doing work on weekends because I needed to, but assigning work to weekends as if they were weekdays.

See the difference there? It’s the difference between the reserve chute and the main chute, the emergency petrol in the jerry can to the fuel tank – it’s the difference between a temporary overload and workaholism.

I understand that many of you are under a great deal of pressure to perform, to put marks on a well-define chalkboard, to bring in money, to publish, to teach well, to do all of that and, right now, there aren’t enough hours in the week let alone the day. However, how you frame this mentally makes a big difference to how you continue to act… and I speak from bitter, bitter experience here.

Yesterday, I talked about things that I hadn’t achieved. Yet, today, I talk about taking the weekend off. No work. Minimal e-mail. Fun as a priority. Why?

Because the evidence clearly indicates that the solution to my problem lies in getting rest and sleep, not by reducing my ability to work effectively by working longer hours, less effectively. If I am to get the whole concept of student time management right, then it should work for me as well – as I’ve said numerous times. My dog food. Here’s a spoon. Eat it up.

Are you working so hard that you can’t focus? Is it actually taking you twice as long to get things done?

Then rest. Sleep in. Take a day off. By simple arithmetic, skipping a day to get back to higher efficacy is a good investment. Stop treating the weekends as conveniently quiet days where nobody bothers you – because everyone else has taken the day off.

That’s what I noticed when I started working weekends. The reason it was quieter is that, most of the time, no-one else was there. Ok, maybe they didn’t ‘achieve’ as much as I did – but how did they look? Were they grey, or jaundiced, tired and listless, possibly even angry and frustrated on Monday morning? Or were they bright and happy, full of weekend chatter? Did you, pale and wan, resent them for it?

Look, we all have to work weekends now and then and pull the occasional all-nighter, but making it a part of your schedule and, worse, cancelling your life in order to work because you tell yourself that this is a permanent thing? That’s not right. If it was right, your office would be full on weekends and at 10pm. (p.s. if that’s your company, and you’re working 80 hours a week, you’re terribly inefficient. Pass it on.)

Now, I’m going off to sleep. I will post some more over this weekend but most of it is scheduled. Let’s see if I can practice what I preach.


Putting it all together – discussing curriculum with students

One of the nice things about my new grand challenges course is that the lecture slots are a pre-reading based discussion of the grand challenges in my discipline (Computer Science), based on the National Science Foundation’s Taskforce report. Talking through this with students allows us to identify the strengths of the document and, perhaps more interestingly, some of its shortfalls. For example, there is much discussion on inter-disciplinary and international collaboration as being vital, followed by statements along the lines of “We must regain the ascendancy in the discipline that we invented!” because the NSF is, first and foremost, a US-funded organisation. There’s talk about providing the funds for sustainability and then identifying the NSF as the organisation giving the money, and hence calling the shots.

The areas of challenge are clearly laid out, as are the often conflicting issues surrounding the administration of these kinds of initiative. Too often, we see people talking about some amazing international initiative – only to see it fail because nobody wants to go first, or no country/government wants to put money up that other people can draw on until everyone does it at the same time.

In essence, this is a timing and trust problem. If we may quote Wimpy from the Popeye cartoons:

A picture of Wimpy saying "I will gladly pay you Tuesday for a hamburger today!"

Via theawl.com. Click on the link for a very long discussion of Popeye and Wimpy related issues.

The NSF document lays bare the problem we always have: those who have the hamburgers are happy to talk about sharing the meal but there are bills to be paid. The person who owns the hamburger stand is going to have words with you if you give everything away with nothing to show in return except a promise of payment on Tuesday.

Having covered what the NSF considered important in terms of preparing us for the heavily computerised and computational future, my students finished with a discussion of educational issues and virtual organisations. The educational issues were extremely interesting because, having looked at the NSF Taskforce report, we then looked at the ACM/IEEE 2013  Computer Science Strawman curriculum to see how many areas overlapped with the task force report. Then we looked at the current curriculum of our school, which is undergoing review at the moment but was last updated for the 2008 ACM/IEEE Curriculum.

What was pleasing was, rom the range of students, how many of the areas were being addressed throughout our course and how much overlap there was between the highlighted areas of the NSF Report and the Strawman. However, one of the key issues from the task force report was the notion of greater depth and breadth – an incredible challenge in the time-constrained curriculum implementations of the 21st century. Adding a new Knowledge Area (KA) to the Strawman of ‘Platform Dependant Computing’ reflects the rise of the embedded and mobile device yet, as the Strawman authors immediately admit, we start to make it harder and harder to fit everything into one course. Combine this with the NSF requirement for greater breadth, including scientific and mathematical aspects that have traditionally been outside of Computing, and their parallel requirement for the development of depth… and it’s not easy.

The lecture slot where we discussed this had no specific outcomes associated with it – it was a place to discuss the issues arising but also to explain to the students why their curriculum looks the way that it does. Yes, we’d love to bring in Aspect X but where does it fit? My GC students were looking at the Ethics aspects of the Strawman and wondered if we could fit Ethics into its own 3-unit course. (I suspect that’s at least partially my influence although I certainly didn’t suggest anything along these lines.) “That’s fine,” I said, “But what do we lose?”

In my discussions with these students, they’ve identified one of the core reasons that we changed teaching languages, but I’ve also been able to talk to them about how we think as we construct courses – they’ve also started to see the many drivers that we consider, which I believe helps them in working out how to give feedback that is the most useful form for us to turn their needs and wants into improvements or developments in the course. I don’t expect the students to understand the details and practice of pedagogy but, unless I given them a good framework, it’s going to be hard for them to communicate with me in a way that leads most directly to an improved result for both of us.

I’ve really enjoyed this process of discussion and it’s been highly rewarding, again I hope for both sides of the group, to be able to discuss things without the usual level of reactive and (often) selfish thinking that characterises these exchanges. I hope this means that we’re on the right track for this course and this program.


Partnership vs Prison Experiment

The Stanford Prison Experiment (official site, Wikipedia, BBC Recreation)  is notorious in many ways. For those who haven’t heard of it, in 1971, a randomly selected group of 24 males (out of 70) were split into two randomly assigned groups: prisoners and guards. They were then placed into a mock prison situation. Despite agreeing to a 7-14 day experimental run, the experiment was terminated after 6 days. By this stage, 1/3 of the guards were showing sadistic tendencies, 2 prisoners had quit and the abuse that prisoners were suffering included solitary confinement, loss of mattresses, reduced access to toilets (or enforced primitive access).

Lest you think that the researcher controlling it, Professor Philip Zimbardo, terminated this for altruistic reasons, it was in response to the objections of a graduate student who was observing the experiment – who he was dating and went on to marry. Of the fifty people who had observed the experiment, and the deteriorating conditions, Zimbardo claims that only this one observer objected.

I assume that some of you thinking “Surely… someone else said something?” Yeah, I thought that too, when I first read about it. Apparently not.) It’s worth noting that Zimbardo’s prison started out as a more ‘extreme’ prison than usual, with degrading activities forced onto the prisoners fairly early. You can read about these in the site or you can read about the Abu Ghraib incident, which is strikingly similar.

What is worth noting up front is that this research has never been fully successfully replicated, for a number of reasons, and the publication standard was low. The Stanford Prison Experiment stands, however, in many ways as a failure to protect the people in an experiment, even if the actions of the agents in the system was not as random (there are claims Zimbardo engineered large sections of this) or as meaningful (the experiment was very poorly constructed) as it may appear.

The random selection of the participants, 24 out of an original 70 and randomised roles, seems to indicate a situational attribution of behaviour, rather than one that we are born with. Put someone in a position where they have power over somebody else, put enough rules in the way – *bang* you’re potentially recreating the Stanford Prison Experiment. (Paging Dr Milgram… a topic for a later post.)

Ultimately, demanding compliance can place us in difficult positions where we require authoritarianism on the part of those who demand, and compliance from those who must obey. Whatever the Stanford study showed, this arrangement of struct power-divided rules does not allow for a meeting of minds in any kind of partnership.

One of things I dislike the most about some of the seemingly arbitrary things that we sometimes do (or are encouraged to do) in teaching is that any situation that devolves to “because I said so” or “because I’ve been told to” is requiring compliance under the aegis of institutional support, and driven by some legitimising framework. This gets in the way of one of the most useful and constructive relationships that we can form – the partnership between educator and student. Now, I’m not suggesting for a second that most students have the maturity or depth of knowledge to devise and run entire courses but a partnership role allows us to avoid falling into the traps of guard and prisoner. We do have hard limits that we need to adhere to, to make the recognition of education possible in many senses, but building courses that clearly set these limits in a constructive and useful way, rather than a reactive and inauthentic way, pulls us out of the “I told you to do this” and allows us to move into the “why didn’t you do that?”

(We could talk about allowing individuals mobility to reduce their dependency on external validation from their peers, and hence allow us to encourage the pursuit of individual goals and reduce any fighting over favouritism but I’m not well-versed enough in social identity theory yet to give this much flesh.)

I, as the subject matter expert, am trying to assist the student in developing knowledge within a particular set of subjects and any useful associated areas. If I have created something where, in order to understand the work, you need to complete certain readings and assignments, perform certain actions, and do so in a certain timeframe or lose the opportunity to participate – most students will actually do this. On top of the issues of knowledge, we have the other skills that we are trying to transfer: design, time management, ethics, professionalism, communication skills. This is where it gets hard.

Say, for example, I design a course where you need to finish Assignment 2 before we discuss a certain topic in a lecture/tutorial/studio activity. Therefore, you have a reason to finish assignment 2 before some deadline. I can set a deadline that is just before the next activity or I can set it a few days before to give people some digestion time prior to looking at it again. Or I can set an earlier deadline to give people practice at time management. However, if Assignment 2 is work that will not be referred to elsewhere in the course, except for the exam, when should I set the deadline?

The problem we have is that allowing deadlines to run late means no marking or feedback until late – this, of course, drives our education design to bring formative work forward but, once again, this only makes sense if that feedback will be useful earlier on.

So, to briefly recap, setting an arbitrary hand-in time that is purely to make your marking life easier and has no pedagogical driver or no impact on student learning is understandable but, in many ways, potentially an abuse of your position. (I am all too familiar of the realities of staff and resource shortages on when and how we can mark, especially when we start getting told to increase feedback or have all assignments back within time X. But let’s get this straight: formative and summative have different roles and marking loads. We know that we can achieve things with good learning design that far exceed what we can manage with arbitrary action.)

Now let’s look at a more complex issue – late penalties. I have evidence that students change their behaviour when late penalties are fixed on 24 hour barriers. We’ve seen students line up with these and start handing up in response to these new barriers: miss one and you lose even more marks. But have we changed the right behaviour or does this merely lead to a certain form of resignation in the face of arbitrary authority?

Why am I removing marks anyway? If the work is handed in before the time that it’s needed, then, from a knowledge point of view, the aim has been achieved. Which skill am I developing? If you responded with ‘time management’, then providing that we are completely clear on when the work must be handed in to achieve certain requirements AND that we have added an overall factor in the ‘professional’ spectrum of time management, we are probably doing the right thing. If we’re just saying “hand it in on time OR ELSE” then we are conflating issues of knowledge development with issues of compliance and this is where it starts to get murky.

Now it doesn’t have to get murky but it’s completely possible in this zone. You risk ending up academics who won’t accept anything because it’s late (regardless of reason) or students who start acting up (out of defiance) or, potentially worse, students who become completely passive and dependent upon your authority. If self-regulation is supposed to be in play, then we haven’t achieved much by doing this.

Nothing I’ve said should be interpreted as “no deadlines” or “no authority” but what I am saying is that we know what happens when we take a randomly assigned group of people and make one beholden to the other, when there is no really good reason or sense of equality or partnership between them. We’ve seen it time and time again.

Kohn, in “Punishing with Rewards”, makes a number of observations, some good and some bad, including that one of our biggest risks is in the rupturing of relationships by setting up a disparity of power levels, where one person controls and the other person complies or seeks to appease, rather than to achieve the actual objective. It’s an interesting way to look at a very challenging problem, to give us more lines along which to think.

I should finish this by noting, again, that Zimbardo’s experiment was flawed in many ways and deriving significance from the role is hard. It appears, from the UK version, that leadership plays a key part in what happens. It was only when strong leadership started to lead the prison guards down dark paths in the UK recreation that they started to approach what had happened in Stanford. Zimbardo admits that his role in the experiment may have been not been all that sensible in many ways but it may be that his briefing set the scene for what happened. His passive observation as matters deteriorated, with the guards knowing that he was watching, certainly validated their actions. Either way, if it is a fact that one key leader can have so much impact, then that makes what we do even more important – even if it’s occasionally looking at something, thinking about it and saying ‘No, actually, that’s wrong.”


The Key Difference (or so it appears): Do You Love Teaching?

Please, any of my students reading this, do not give me an apple. I have sufficient!

I wander around fair bit for work. (I make it sound more impressive than that but the truth is that I end up in lots of different places to work on my many projects and sometimes the movement, although purposeful, is more Brownian than not – due to life.) I’ve had a chance to talk to a lot of people who teach – some of whom are putting vast amounts of effort into it and some of whom aren’t.

The key difference, unsurprisingly, is generally the passion behind it. We see this in our students. They will spend days working on a Minecraft construction to simulate an Arithmetic and Logic Unit, but won’t always put in the two hours to write 20 lines of C++ code. They will write 20,000 words on their blog but can’t give you a 1,000 word summary.

We put effort into the things that we are interested in. Sure, if we’re really responsible and have self-regulation nailed, then we can do things that we’re not interested in, or actively dislike, but it’s never really going to have the same level of effort or commitment.

Passion (or the love of something) is crucial. Some days I have so much to say on the blog that I end up with 4-5 days stocked up in the queue. Some days I struggle to come up with the daily post or, as yesterday, I just run out of time to hit the 4am post cycle because I am doing other things that I am passionate about. Today, of course, the actual deadline timer is running and it seems to have made me think – now I’m passionate and now you’ll get something worth reading. If I’d stayed up until after my guests had left last night, written just anything to meet the deadline? It wouldn’t be anywhere near my best work.

Passion is crucial.

Which brings me to teaching. I know a lot of academics – some who are research/teaching/admin, some research only, some teaching/admin and… well, you get the picture. The majority are the ‘3-in-1’ academics and, in many regards, looking at their student evaluations and performance metrics will not tell you anything about them as a teacher that you can’t learn by sitting down with them and talking about their teaching. It is hard to shut me up about my courses and my students, the things I’m trying, the things I’m thinking of adopting, the other areas I’m looking at, the impact of what other Unis and people are doing, the impact of reports. I am a (junior) scholar in the discipline of learning and teaching and I really, really  love teaching. For me, putting effort into it is inevitable, to a great extent.

Then I talk to colleagues who really just want to do their research and be left alone. Everything else is a drag on their research. Administration will get the minimum effort, if it’s done. Teaching is something that you have to do and, if the students don’t get it, then it’s their fault. What is so weird about this is that these people are, in the vast majority, excellent scholars in their own discipline. They research and read heavily, they are aware of what every other researcher is doing in this area, they know if their work has a chance for publication or grants. Having these skills, they then divide the world into ‘places where I have to scholarly’ and ‘places where I can phone it in’. (Not all researchers are like this, I’m talking about the ones who consider anything other than research beneath them.)

What a shame! What a terrible missed opportunity for both these people who should be more aware of the issues of learning and teaching, and for the students who could be learning so much more from them? But when you actually talk to these academics, some of them just don’t liked teaching, they don’t see the point of putting effort into it or (in some cases) they just don’t know what to do and how to improve so they hunker down and try to let it all slide around them.

Part of this is the selective memory that we have of ourselves as students. I’m lucky – I was terrible. I was fortunate enough to be aware and mature enough as I reconstructed myself as a good student to see the transformative process in action. A lot of my peers are happy to apply rules to students that they wouldn’t (or don’t ) apply to themselves now or in the past, such as:

“I’m an academic who doesn’t like teaching, despite being told that it’s part of my job, so I’ll do the minimum required – or less on some occasions. You, however, are a student who doesn’t like the sub-standard learning experiences that my indifference brings you but I’m telling you to do it, so just do it or I’ll fail you.”

This isn’t just asymmetrical, this is bordering on the Stanford Prison Experiment, an arbitrary assignation of roles that leads to destructive power-derived behaviour. But, if course, if you don’t enjoy doing something then there are going to be issues.

Have we actually ever asked people these key questions as a general investigation? “Do you like teaching?” “What do you enjoy about teaching?” “What can we do to make you enjoy teaching more?” Would this muddy the water or clear the air? Would this earth our non-teaching teachers and fire them up?

Even where people run vanity courses (very small scale, research-focused courses design to cherry pick the good students) they are still often disappointed because, even where you can muster the passion to teach, if you don’t really understand how to teach or what you need to do to build a good learning experience, then you end up with these ‘good’ students in this ‘enjoyable’ course failing, complaining, dropping out and, in more analogous terms, kicking your puppy. You will now like teaching even less!

It’s blindingly obvious that some people don’t like teaching but, much as we wouldn’t stand out the front of a class and yell “PASS, IDIOTS!”, I’m looking for other good examples where we start to ask people why they don’t want to do it, what they’re worried about, why they don’t respect it and how we can get them more involved in the L&T community.

Let’s face it, when you love teaching, the worst day with the students is still a pretty good day. It would be nice to share this joy further.


In A Student’s Head – Mine From 26 Years Ago

I attended an Australian Council of Deans of ICT Learning and Teaching Academy event run by Elena Sitnikova from the University of South Australia. Elena is one of the (my fellow?) Fellows in ALTA and works in Cyber Security and Forensic Computing. Today’s focus was on discussing the issues in ICT education in Australia, based on the many surveys that have been run, presenting some early work on learning and teaching grants and providing workshops on “Improving learning and teaching practice in ICT Education” and “Developing Teamwork that Works!”. The day was great (with lots of familiar faces presenting a range of interesting topics) and the first workshop was run by Sue Wright, graduate school in Education, University of Melbourne. This, as always, was a highly rewarding event because Sue forced me to go back and think about myself as a student.

This is a very powerful technique and I’m going to outline it here, for those who haven’t done it for a while. Drawing on Bordieu’s ideas on social and cultural capital, Sue asked us to list our non-financial social assets and disadvantages when we first came to University. This included things like:

  • Access to resources
  • Physical appearance
  • Educational background
  • Life experiences
  • Intellect and orientation to study
  • Group membership
  • Accent
  • Anything else!

When you think about yourself in this way, you suddenly have to think about not only what you had, but what you didn’t have. What helped you stay in class?What meant that you didn’t show up? From a personal perspective, I had good friends and a great tan but I had very little life experience, a very poor study ethic, no real sense of consequences and a very poor support network in an academic sense. It really brought home how lucky I was to have a group of friends that kept me coming to University. Of course, in those pre-on-line days, you had to come to Uni to see your friends, so that was a good reason to keep people on campus – it allowed for you to learn things by bumping into a people, which I like to refer to as “Brownian Communication”.

“Hey, Neutrino 3 is trying to put together a Learning and Teaching Grant. Who’s in?”

This exercise made me think about my transition to being a successful student. In my case, it took more than one degree and a great deal more life experience before I was ready to come back and actually succeed. To be honest, if you looked at my base degree, you’d never have thought that I would make it all the way to a PhD and, yet, here I am, on a path where I am making a solid and positive difference.

Sue then reminded people of Hofstede’s work on cultural dimensions – power distance, individualism versus collectivism, and uncertainty avoidance. How do students work – do they need a large ‘respect gap’ between student and teacher? Do they put family before their own study? Do they do anything rather than explore the uncertain? It’s always worth remembering that, where “the other” exists for us, we exist as “the other” reciprocally. While it’s comfortable as white, culturally English and English speaking people to assume that “the other” is transgressing with respect to our ‘dominant’ culture, we may be asking people to do something that is incredibly uncomfortable and goes far beyond learning another language.

One of the workshop participants was born and grew up in Korea and he made the observation that, when he was growing up, the teacher was held at the same level of the King and your father – and you don’t question the King or your father! He also noted that, on occasion, ‘respect’ had to be directed towards teachers that they did not actually respect. He had one bad teacher and, in that class, the students asked no questions and just let the teacher talk. As someone who works within a very small power distance relationship with y students, I have almost never felt disrespected by anything that my students do, unless they are actively trying to be rude and disrespectful. If I have nobody following, or asking questions, then I always start to wonder if I’ve been tuned out and they are listening to the music in their heads. (Or on their iPhones, as it is the 21st Century!)

Australia is a low power distance/high individualism culture with a focus on the short-term in many respects (as evidence by profit and loss quarterly focus and, to be frank, recent political developments). Bringing people from a high PD/high collectivism culture, such as some of those found in South East Asia, will need some sort of management to ensure that we don’t accidentally split the class. It’s not enough to just say “These students do X” because we know that we can, with the right approach, integrate our student body. But it does take work.

As always, working with Sue (you never just listen to Sue, she always gets you working) was a very rewarding and reflective activity. I spent 20 minutes trying to learn enough about a colleague from UniSA, Sang, that I could answer questions about his life. While I was doing this, he was trying to become Nick. What emerged from this was how amazingly similar we actually are – different Unis, different degrees, different focus, one Anglo-origin, one Korean-origin – and it took us quite a while to find things where we were really so different that we could talk about the challenges if we had to take on each other’s lives.

It was great to see most of the Fellows again but, looking around a large room that wasn’t full to the brim, it reminded me that we are often talking to those people who already believe that what we’re doing is the right thing. The people that really needed to be here were the people who weren’t in the room.

I’m still thinking about how we can continue our work to reach out and bring more people into this very, very rewarding community.

 


Teaching Ethics in a Difficult World: Free Range and Battery Games

(Note, this is not a post about the existing game company, Free Range Games, although their stuff looks cool!)

I enjoy treating ethics or, to be more precise, getting the students to realise the ethical framework that they all live within. I’ve blogged before about this and how easy it is to find examples of unethical behaviour but, as we hear more stories about certain ‘game-related’ industries and the way that they teach testers, it becomes more and more apparent that we are reaching a point where the ethical burden of a piece of software may end up becoming something that we have to consider.

We’re already aware of the use of child labour in some products and people can make a decision not to shop at certain stores or buy certain products – but this requires awareness and tying the act to the brand.

In the areas I live in, it’s very hard to find a non-free range chicken, even in a chicken take-away shop (for various definitions of ‘free range’ but we pretty much do mean ‘neither battery nor force fed’) and eggs are clearly labelled. Does this matter to you? If so, you can make an informed decision. Doesn’t matter to you? Buy the cheapest or the tastiest or whichever other metric you’re using.

Free Range Tasmanian Devils. Don’t eat the eggs!

But what about games? You don’t have to look far (ea_spouse and the many other accounts available) to see that the Quality Assurance roles, vital to good games, are seeing a resurgence in the type of labour management that is rapidly approaching the Upton Sinclair Asymptote. Sinclair wrote a famous turn-of-the 20th Century novelisation of the conditions in the meat packing industry, “The Jungle”, that, apart from a rather dour appeal to socialism at the end, is an amazing read. It changed conditions and workers’ rights because it made these invisible people visible. Once again, as well apparently fall in love with the ‘wealth creators’  (an Australian term that is rapidly become synonymous with ‘robber baron’) all over again, we are approaching this despite knowing what the conditions are.

What I mean by this is that it is well known that large numbers of staff in the QA area in games tolerate terrible conditions – no job security, poor working conditions, malicious and incompetent management – and for what? To bring you a game. It’s not as if they are fighting to maintain democracy (or attack democracy, depending on what you consider to be more important) or staying up for days on end trying to bring the zombie infection under control. No, the people who are being forced into sweatboxes, occasionally made to work until they wet themselves, who are unceremoniously fired at ‘celebration’ events, are working to make sure that the people who wrote your game didn’t leave any unexplained holes in the map. Or that, when you hit a troll with an axe, it inflicts damage rather than spontaneously causing the NyanCat video to play on your phone.

This discussion of ethics completely ignores the ethics of computer games that demean or objectify women, glorify violence or any of the ongoing issues. Search for ethics of video games and it is violence and sexism that dominates the results. It’s only when you start searching for “employee abuse video game” that you start to get hits. Here are some quotes from one of them.

It seems as though the developers of L. A. Noire might have been under more pressure themselves than any of the interrogated criminals in their highly praised crime drama. Reports have surfaced about employees being forced to work excruciating hours, in some cases reaching 120 hour weeks and 22 hour days. In addition, a list has been generated of some 130 members of the Australian-based Team Bondi, the creators of L. A. Noire, whose names have been omitted from the game’s own credits.

On the subject of the unprecedented scope of the project for Australian developers, McNamara replied, “The expectation is slightly weird here, that you can do this stuff without killing yourself; well, you can’t, whether it’s in London or New York or wherever; you’re competing against the best people in the world at what they do, and you just have to be prepared to do what you have to do to compete against those people. The expectation is slightly different.”

The saddest thing, to me, is that everyone knows this. The same people who complain on my FB feed back how overworked they are and how little they see their family then go out and buy games that have been produced in electronic sweatshops. You didn’t buy L. A. Noire? Rockstar San Diego are on the “overworking staff” list for “Red Dead Redemption” and the “not crediting everyone” for “Manhunt 2”. (That last one might not be so bad!)

Everyone talks about the crunch as if it’s unavoidable. Well, yes , it is, if you intend to work people to the crunch. We’ve seen similar argument for feedlot meat production, battery animals and, let’s not forget, that there have always been “excellent” reasons for slavery in economic and social terms.

This is one of the hardest things to talk about to my students because they’re not dumb. They read, often more widely than I do in these areas. They know that for all my discussions of time management and ethics, if they get a certain kind of job they will work 7 days a week, 10-14 hours a day, in terrible conditions and maybe, just maybe, if they sell their soul enough they can get a full-time job, rather than being laid off indiscriminately. They know that the message coming down from these companies is “maximum profit, minimum spend” and, of course, most of these game companies aren’t profitable so that’s less about being mercenary and more about survival.

But, given that these products are not exactly… essential (forgive me, Deus Ex!), one has to wonder whether terms like ‘survival’ have any place in this discussion. Is it worth nearly killing people, destroying their social lives and so one, to bring a game to market? People often say “Well, they have a choice” and, in some ways, I suppose they do – but in an economic market where any job is better than job, and people can make decisions at 15 that lead to outcomes they didn’t expect at 25, this seems both ungenerous and thoughtless.

Perhaps we need the equivalent of a ‘Free Range/Organic’ movement for games: All programmers and QA people were officially certified to have had at least 8 hours sleep a night, with a minimum break of 50 hours every  6 days and were kept at a maximum density of 2 programmers per 15 square metres, in a temperature and humidity controlled environment that meets recognised comfort standards.

(Yeah, I didn’t include management. I think they’re probably mostly looking after themselves on that one. 🙂 )

 

Then you can choose. If it matters to you, buy 21st century Labour Force Games – Ethically and sustainably produced. If it doesn’t matter, ignore it and game on.

 


Two Speeds: Nothing and Ultra High Speed

Short post today. I’m reminded that, even with the best view of what you have to do, any time that you have in your calendar to do things can easily disappear when the unexpected strikes. I had this week planned as a reasonably paced week, with some paper writing. Now I’m looking at a week where I have one unscheduled 30 minute period until Friday evening.

Was this poor planning? No, I had my calendar planned with preparation time and all days were sitting under at my 70% scheduled limit, well under, in fact, because I wanted to allow as much drop-in time as possible for my students. However, now the time has filled up and, yet, all of my deadlines for this week still apply – plus some more on top.

It’s a reminder that stuff happens sometimes and, as we (eventually) start writing the time banking papers, it’s important to remember how easy it is to go from “everything’s cool” to “oh no, my brain is on fire!”. Now I have a lot of experience in handling brain fire but, even so, it’s that nasty little shock that means that there will be no early nights for me until Sunday. This is a surge week, a stretch week, so the usual 45 hour upper limit (the guideline to see if I can get everything done) is on hiatus but will be reset for Monday.

Now this is important because I have, so far, been able to get everything done within the time that I’ve been allocating, I’ve been more relaxed and I’ve been more effective. Today wasn’t the best day in some ways because the wheels had started to fall off and most of my day was spent planning in one part of my head while working with the other.

I see students hit this point a lot and an important part of my job is talking them down from the ledge, in effect. It’s very hard for people who are working o hard, and not getting everything done, to think that working fewer hours will allow them to achieve their goals. So far, I’ve been able to do it, as long as I am open to the occasional burst of week but, at the moment, I’m sitting the limit at 1 week.

We’ll see if that works!