Group feedback, fast feedback, good feedback
Posted: August 16, 2012 Filed under: Education | Tags: authenticity, collaboration, curriculum, design, education, educational problem, educational research, ethics, feedback, grand challenge, in the student's head, plagiarism, principles of design, reflection, student perspective, teaching, teaching approaches, vygotsky Leave a commentWe had the “first cut” poster presentation today in my new course. Having had the students present their pitches the previous week, this week was the time to show the first layout – put up your poster and let it speak for itself.
The results were, not all that surprisingly, very, very good. Everyone had something to show, a data story to tell and some images and graphs that told the story. What was most beneficial though was the open feedback environment, where everyone learned something from the comments on their presentation. One of my students, who had barely slept for days and was highly stressed, got some really useful advice that has given him a great way forward – and the ability to go to bed tonight with the knowledge that he has a good path forward for the next two weeks.
Working as a group, we could agree as a group, discuss and disagree, suggest, counter-suggest, develop and enhance. My role in all of this is partially as a ‘semi-expert’ but also as a facilitator. Keep the whole thing moving, keep it to time, make sure that everyone gets a good opportunity to show their work and give and receive feedback.
The students all write down their key feedback, which is scanned as a whole and put on the website so that any good points that went to anyone can now be used by anyone in the group. The feedback is timely, personal and relevant. Everyone feels that these sessions are useful and the work produced reflects the advantages. But everyone talks to everyone else – it’s compulsory. Come to the session, listen and then share your thoughts.
This, of course, reveals one of my key design approaches: collaboration is ok and there is no competitiveness. Read anything about the grand challenges and you keep seeing the word ‘community’ through it. Solid and open communities, where real and effective sharing happens, aren’t formed in highly competitive spaces. Because the students have unique projects, they can share ideas, references and even analysis techniques without plagiarism worries – because they can attribute without the risk of copying. Because there is no curve grading, helping someone else isn’t holding you back.
Because of this, we have already had two informal workshop groups form to address issues of analysis and software, where knowledge passes from person to person. Before today’s first cut presentation, a group was sitting outside, making suggestions and helping each other out – to achieve some excellent first cut results.
Yes, it’s a small group so, being me, now I’m worrying about how I would scale this up, how I would take this out to a large first-year class, how I would get it to a school group. This groups need careful facilitation and the benefit of inter-group communication is derived from everyone in the group having a voice. The number of interactions scale with the square of the group size, so there’s a finite limit to how many people I can have in the group and fit it into a two-hour practical session. If I split a larger class into sub-groups, I lose the advantage of everyone see in everyone else’s work.
But this can be solved, potentially with modern “e-” techniques, or a different approach to preparation, although I can’t quite see it yet. There’s a part of me that thinks “Ask these students how they would approach it”, because they have viewpoints and experience in this which complements mine.
Every week that goes by, I wonder if we will keep improving, and keep rewarding the (to be honest) risk that we’re taking in running a small course like this in leaner times. And, every week, the answer is a resounding “yes”!
Here’s to next week!
Putting it all together – discussing curriculum with students
Posted: August 15, 2012 Filed under: Education, Opinion | Tags: advocacy, authenticity, collaboration, community, curriculum, education, educational problem, educational research, ethics, grand challenge, higher education, in the student's head, popeye, principles of design, reflection, resources, student perspective, teaching, teaching approaches, thinking, tools, wimpy, workload Leave a commentOne of the nice things about my new grand challenges course is that the lecture slots are a pre-reading based discussion of the grand challenges in my discipline (Computer Science), based on the National Science Foundation’s Taskforce report. Talking through this with students allows us to identify the strengths of the document and, perhaps more interestingly, some of its shortfalls. For example, there is much discussion on inter-disciplinary and international collaboration as being vital, followed by statements along the lines of “We must regain the ascendancy in the discipline that we invented!” because the NSF is, first and foremost, a US-funded organisation. There’s talk about providing the funds for sustainability and then identifying the NSF as the organisation giving the money, and hence calling the shots.
The areas of challenge are clearly laid out, as are the often conflicting issues surrounding the administration of these kinds of initiative. Too often, we see people talking about some amazing international initiative – only to see it fail because nobody wants to go first, or no country/government wants to put money up that other people can draw on until everyone does it at the same time.
In essence, this is a timing and trust problem. If we may quote Wimpy from the Popeye cartoons:
The NSF document lays bare the problem we always have: those who have the hamburgers are happy to talk about sharing the meal but there are bills to be paid. The person who owns the hamburger stand is going to have words with you if you give everything away with nothing to show in return except a promise of payment on Tuesday.
Having covered what the NSF considered important in terms of preparing us for the heavily computerised and computational future, my students finished with a discussion of educational issues and virtual organisations. The educational issues were extremely interesting because, having looked at the NSF Taskforce report, we then looked at the ACM/IEEE 2013 Computer Science Strawman curriculum to see how many areas overlapped with the task force report. Then we looked at the current curriculum of our school, which is undergoing review at the moment but was last updated for the 2008 ACM/IEEE Curriculum.
What was pleasing was, rom the range of students, how many of the areas were being addressed throughout our course and how much overlap there was between the highlighted areas of the NSF Report and the Strawman. However, one of the key issues from the task force report was the notion of greater depth and breadth – an incredible challenge in the time-constrained curriculum implementations of the 21st century. Adding a new Knowledge Area (KA) to the Strawman of ‘Platform Dependant Computing’ reflects the rise of the embedded and mobile device yet, as the Strawman authors immediately admit, we start to make it harder and harder to fit everything into one course. Combine this with the NSF requirement for greater breadth, including scientific and mathematical aspects that have traditionally been outside of Computing, and their parallel requirement for the development of depth… and it’s not easy.
The lecture slot where we discussed this had no specific outcomes associated with it – it was a place to discuss the issues arising but also to explain to the students why their curriculum looks the way that it does. Yes, we’d love to bring in Aspect X but where does it fit? My GC students were looking at the Ethics aspects of the Strawman and wondered if we could fit Ethics into its own 3-unit course. (I suspect that’s at least partially my influence although I certainly didn’t suggest anything along these lines.) “That’s fine,” I said, “But what do we lose?”
In my discussions with these students, they’ve identified one of the core reasons that we changed teaching languages, but I’ve also been able to talk to them about how we think as we construct courses – they’ve also started to see the many drivers that we consider, which I believe helps them in working out how to give feedback that is the most useful form for us to turn their needs and wants into improvements or developments in the course. I don’t expect the students to understand the details and practice of pedagogy but, unless I given them a good framework, it’s going to be hard for them to communicate with me in a way that leads most directly to an improved result for both of us.
I’ve really enjoyed this process of discussion and it’s been highly rewarding, again I hope for both sides of the group, to be able to discuss things without the usual level of reactive and (often) selfish thinking that characterises these exchanges. I hope this means that we’re on the right track for this course and this program.
In A Student’s Head – Mine From 26 Years Ago
Posted: August 11, 2012 Filed under: Education | Tags: advocacy, ALTA, blogging, collaboration, community, curriculum, design, education, educational problem, educational research, feedback, games, higher education, in the student's head, principles of design, student perspective, teaching, teaching approaches, thinking Leave a commentI attended an Australian Council of Deans of ICT Learning and Teaching Academy event run by Elena Sitnikova from the University of South Australia. Elena is one of the (my fellow?) Fellows in ALTA and works in Cyber Security and Forensic Computing. Today’s focus was on discussing the issues in ICT education in Australia, based on the many surveys that have been run, presenting some early work on learning and teaching grants and providing workshops on “Improving learning and teaching practice in ICT Education” and “Developing Teamwork that Works!”. The day was great (with lots of familiar faces presenting a range of interesting topics) and the first workshop was run by Sue Wright, graduate school in Education, University of Melbourne. This, as always, was a highly rewarding event because Sue forced me to go back and think about myself as a student.
This is a very powerful technique and I’m going to outline it here, for those who haven’t done it for a while. Drawing on Bordieu’s ideas on social and cultural capital, Sue asked us to list our non-financial social assets and disadvantages when we first came to University. This included things like:
- Access to resources
- Physical appearance
- Educational background
- Life experiences
- Intellect and orientation to study
- Group membership
- Accent
- Anything else!
When you think about yourself in this way, you suddenly have to think about not only what you had, but what you didn’t have. What helped you stay in class?What meant that you didn’t show up? From a personal perspective, I had good friends and a great tan but I had very little life experience, a very poor study ethic, no real sense of consequences and a very poor support network in an academic sense. It really brought home how lucky I was to have a group of friends that kept me coming to University. Of course, in those pre-on-line days, you had to come to Uni to see your friends, so that was a good reason to keep people on campus – it allowed for you to learn things by bumping into a people, which I like to refer to as “Brownian Communication”.
This exercise made me think about my transition to being a successful student. In my case, it took more than one degree and a great deal more life experience before I was ready to come back and actually succeed. To be honest, if you looked at my base degree, you’d never have thought that I would make it all the way to a PhD and, yet, here I am, on a path where I am making a solid and positive difference.
Sue then reminded people of Hofstede’s work on cultural dimensions – power distance, individualism versus collectivism, and uncertainty avoidance. How do students work – do they need a large ‘respect gap’ between student and teacher? Do they put family before their own study? Do they do anything rather than explore the uncertain? It’s always worth remembering that, where “the other” exists for us, we exist as “the other” reciprocally. While it’s comfortable as white, culturally English and English speaking people to assume that “the other” is transgressing with respect to our ‘dominant’ culture, we may be asking people to do something that is incredibly uncomfortable and goes far beyond learning another language.
One of the workshop participants was born and grew up in Korea and he made the observation that, when he was growing up, the teacher was held at the same level of the King and your father – and you don’t question the King or your father! He also noted that, on occasion, ‘respect’ had to be directed towards teachers that they did not actually respect. He had one bad teacher and, in that class, the students asked no questions and just let the teacher talk. As someone who works within a very small power distance relationship with y students, I have almost never felt disrespected by anything that my students do, unless they are actively trying to be rude and disrespectful. If I have nobody following, or asking questions, then I always start to wonder if I’ve been tuned out and they are listening to the music in their heads. (Or on their iPhones, as it is the 21st Century!)
Australia is a low power distance/high individualism culture with a focus on the short-term in many respects (as evidence by profit and loss quarterly focus and, to be frank, recent political developments). Bringing people from a high PD/high collectivism culture, such as some of those found in South East Asia, will need some sort of management to ensure that we don’t accidentally split the class. It’s not enough to just say “These students do X” because we know that we can, with the right approach, integrate our student body. But it does take work.
As always, working with Sue (you never just listen to Sue, she always gets you working) was a very rewarding and reflective activity. I spent 20 minutes trying to learn enough about a colleague from UniSA, Sang, that I could answer questions about his life. While I was doing this, he was trying to become Nick. What emerged from this was how amazingly similar we actually are – different Unis, different degrees, different focus, one Anglo-origin, one Korean-origin – and it took us quite a while to find things where we were really so different that we could talk about the challenges if we had to take on each other’s lives.
It was great to see most of the Fellows again but, looking around a large room that wasn’t full to the brim, it reminded me that we are often talking to those people who already believe that what we’re doing is the right thing. The people that really needed to be here were the people who weren’t in the room.
I’m still thinking about how we can continue our work to reach out and bring more people into this very, very rewarding community.
Silk Purses and Pig’s Ears
Posted: August 6, 2012 Filed under: Education | Tags: advocacy, authenticity, community, curriculum, design, education, educational problem, educational research, ethics, feedback, grand challenge, higher education, in the student's head, learning, principles of design, resources, student perspective, teaching, teaching approaches, thinking, winemaking 2 CommentsThere’s an old saying “You can’t make a silk purse out of a pig’s (or sow’s) ear”. It’s the old chestnut that you can’t make something good out of something bad and, when you’re talking about bad grapes or rotten wood, then it has some validity (but even then, not much, as I’ll note later). When it’s applied to people, for any of a large range of reasons, it tends to become an excuse to give up on people or a reason why a lack of success on somebody’s part cannot be traced back to you.
I’m doing a lot of reading in the medical and general ethics as part of my preparation for one of the Grand Challenge lectures. The usual names and experiments show up, of course, when you start looking at questionable or non-existent ethics: Milgram, the Nazis, Stanford Prison Experiment, Unit 731, Tuskegee Syphilis Experiment, Little Albert and David Reimer. What starts to come through from this study is that, in many of these cases, the people being experimented upon have reached a point in the experimenter’s eyes where they are not people, but merely ‘subjects’ – and all too often in the feudal sense as serfs, without rights or ability to challenge what is happening.
But even where the intention is, ostensibly, therapeutic, there is always the question of who is at fault when a therapeutic procedure fails to succeed. In the case of surgical malpractice or negligence, the cause is clear – the surgeon or a member of her or his team at some point made a poor decision or acted incorrectly and thus the fault lies with them. I have been reading up on early psychiatric techniques, as these are full of stories of questionable approaches that have been later discredited, and it is interesting in how easy it is for some practitioners to wash their hands of their subject because they had a lack of “good previous personality” – you can’t make a silk purse out of a pig’s ear. In many cases, with this damning judgement, people with psychiatric problems would often be shunted off to the wards of mental hospitals.
I refer, in this case, to William Sargant (1907-1988), a British psychiatrist who had an ‘evangelical zeal’ for psychosurgery, deep sleep treatment, electroconvulsive therapy (ECT) and insulin shock therapy. Sargant used narcosis extensively, drug induced deep sleep, as he could then carry out a range of procedures on the semi- and unconscious patients that they would have possibly learned to dread if they have received them while conscious. Sargant believed that anyone with psychological problems should be treated early and intensively with all available methods and, where possible, all these methods should be combined and applied as necessary. I am not a psychiatrist and I leave it to the psychiatric and psychotherapy community to assess the efficacy and suitability of Sargant’s methods (they disavow them, for the most part, for what it’s worth) but I mention him here because he did not regard failures as being his fault. It is his words that I am quoting in the previous paragraph. People for whom his radical, often discredited, zealous and occasionally lethal experimentation did not work were their own problem because they lacked a “good previous personality”. You cannot, as he was often quoted to have said, make a silk purse out of a pig’s ear.
How often I have heard similar ideas being expressed within the halls of academia and the corridors of schools. How easy a thing it is to say. Well, one might say, we’ve done all that we can with this particular pupil, but… They’re just not very bright. They daydream in class rather than filling out their worksheets. They sleep at their desks. They never do the reading. They show up too late. They won’t hang around after class. They ask too many questions. They don’t ask enough questions. They won’t use a pencil. They only use a pencil. They talk back. They don’t talk. They think they’re so special. Their kind never amounts to anything. They’re just like their parents. They’re just like the rest of them.
“We’ve done all we can but you can’t make a silk purse out of a sow’s ear.”
As always, we can look at each and every one of those problems and ask “Why?” and, maybe, we’ll get an answer that we can do something about. I realise that resources and time are both scarce commodities but, even if we can’t offer these students the pastoral care that they need (and most of those issues listed above are more likely to be social/behavioural than academic anyway), let us stop pretending that we can walk away, blameless, as Sargant did because these students are fundamentally unsalvageable.
Yeah, sorry, I know that I go on about this but it’s really important to keep on hammering away at this point, every time that I see how my own students could be exposed to it. They need to know that the man that they’re working with expects them to do things but that he understands how much of his job is turning complex things into knowledge forms that they can work with – even if all he does is start the process and then he hands it to them to finish.
Do you want to know how to make great wine? Start with really, really good grapes and then don’t mess it up. Want to know how to make good wine? Well, as someone who used to be a reasonable wine maker, you can give me just about anything – good fruit, ok fruit, bad fruit, mouldy fruit – and I could turn it into wine that you would happily drink. I hasten to point out that I worked for good wineries and the vast quantity of what I did was making good wine from good grapes, but there were always the moments where you had something that, from someone else’s lack of care or inattention, had got into a difficult spot. Understanding the chemical processes, the nature of wine and working out how we could recover the wine? That is a challenge. It’s time consuming, it takes effort, it takes a great deal of scholarly knowledge and you have to try things to see if they work.
In the case of wine, while I could produce perfectly reasonable wine from bad grapes, simple chemistry prevents me from leaving in enough of the components that could make a wine great. That is because wine recovery is all about taking bad things out. I see our challenge in education as very different. When we find someone who is need of our help, it is what we can put in that changes them. Because we are adding, mentoring, assisting and developing, we are not under the same restrictions as we are with wine – starting from anywhere, I should be able to help someone to become a great someone.
The pig’s ears are safe because I think that we can make silk purses out of just about anything that we set our minds to.
(ultimately) Racism: Vivian Chum Writes About Her Seventh Grade Experience
Posted: August 5, 2012 Filed under: Education, Opinion | Tags: authenticity, community, education, educational problem, ethics, higher education, in the student's head, racism, smith magazine, student perspective, teaching, teaching approaches, the moment, thinking, vivian chum 3 CommentsI’m reading a book called “The Moment”, which claims to contain “Wild, Poignant, Life-Changing Stories” and, you’ll be relieved to hear, this book is delivering what it promises on the cover. It’s put out by Smith Magazine and is 125 of the pivotal life moments of “famous & obscure” writers and artists. Each story is short, pithy and (so far) worth reading.
Fair warning, this is a post about one person’s account of an event that may never have happened – but here is my reaction to it. One of my definitions of a writer is that they can react to an event that may never have happened and show you something interesting, perhaps even useful.
Today, I am writing in reaction to Vivian Chum’s ‘moment’ about the time that she, and all other non-white students in her Texas public school, were called to a meeting with the public address announcement “All seventh-grade minority students, report to the cafeteria.” There is no date on this story but, given that (according to the bio I’ve found) Chum graduated from Rice in 2002, we can work backwards and put this in the late 80s to early 90s – not the 50s or 60s. So we’ll start from the fact that a segregated announcement drew all of the non-whites to the cafeteria – African-American, Hispanic, Asian-American.
The point of the assembly was to instruct the students in the importance of reducing their underperformance on the Texas Assessment of Academic Skills set, compared to white students. It is, of course, bar graphs on a screen time because nothing shows students how to achieve more than a dry PowerPoint presentation of underperformance and an exhortation to work harder, study more, be more focused. After all, school funding is tied to performance in this test – here is a battery of graphs showing African-American and Hispanic student performance. For some reason, Asian-Americans aren’t on these particular underperformance graphs.
Chum, looking around the room, notices that some of the best performers in the seventh-grade are sitting here – but because they are non-white, they are here regardless of their actual achievement. She’s thinking about the lessons they’ve learned about racism, and the KKK and the Nazis, about the slave trade and she’s uncomfortable being here and, increasingly, angry, but she’s 11 or 12 and she’s not sure why she’s feeling this way.
No-one is in chains.
No one has thrown a rope over a tree branch.
No-one is even explicitly calling anyone a bad word.
And, yet, she knows that this is wrong. This is unfair. She wants to tear up every award or recognition that she’s ever been given because, of course, today the truth is finally out. She’s not the same. She’s a statistic in terms of test compliance and her race is more important than her individuality.
The (positive) lesson that Chum takes away from this is that this is the last time that she will ever take anything like this without speaking up, without walking out or not even going to things like this.
But, if her account is to be believed, then this is a tale of ignorance, racism, wrongheadedness and unthinking compliance with imposed test standards that is shocking enough, but frankly appalling when we place it into the last 20 years.
When I was at HERDSA, a speaker talked about providing support for those students who were struggling, or were having trouble adapting because of family background, and stressed the importance of making time to talk to every student. Instead of forcing the under-achievers to make more time in their schedule to fit in pastoral care and to drag themselves out of classes to go to ‘under achiever’ events, every student had a scheduled time to talk about things. Yes, this is a large investment of time but this addresses all of the arguments about ‘ignoring the big achievers’ or ‘focusing on the outliers’ and allow a much greater sense of community and ‘wholeness’ across the class.
When I was at school, we had an active remedial mathematics and english program run, very discreetly, across all of the years of secondary school. At the same we had a very active extension and stretch program, too. To be honest, to this day, I would not know how many (or who) of my classmates were in either. It was an accepted fact that across all of the boys (yes, single sex) in the school, there would be a range and it was up to the school, which was full fee-paying (thanks, Mum), to provide support to lift up those who were struggling and to provide interest and extension for those who could go further.
This, of course, has had a major impact upon me and this is what I expect of education: for everyone, regardless of their background and abilities, and according to their needs. Reading Chum’s account of how stupid we can be on occasion, it only drives home how lucky I was to be at such a school and the overall responsibility of educators to look at some of the things that we are asked to do and, where appropriate, say “No” so that we don’t force 12 year olds to have to stand up to protect their own rights as individuals, rather than indistinguishable pawns of a race.
Wading In: No Time For Paddling
Posted: July 31, 2012 Filed under: Education | Tags: collaboration, community, curriculum, design, education, educational problem, feedback, Generation Why, grand challenge, grand challenges, higher education, in the student's head, principles of design, reflection, student perspective, teaching, teaching approaches, thinking, universal principles of design, work/life balance 1 CommentI’m up to my neck in books on visualisation and data analysis at the moment. So up to my neck that this post is going to be pretty short – and you know how much I love to talk! I’ve spent most of the evening preparing for tomorrow’s visualising data tutorial for Grand Challenges and one of the things I was looking for was bad visualisations. I took a lot away from Mark’s worked examples posts, and I look forward to seeing the presentation, but visualisation is a particularly rich area for worked ‘bad’ examples. With code, it has to work to a degree or manifest its failure in interesting ways. A graphic can be completely finished and still fail to convey the right information.
(I’ve even thrown in some graphics that I did myself and wasn’t happy with – I’m looking forward to the feedback on those!) (Ssh, don’t tell the students.)
I had the good fortune to be given a copy of Visual Strategies (Frankel and DePace) which was designed by one of the modern heroes of design – the amazing Stefan Sagmeister. This is, without too much hyperbole, pretty much the same as being given a book on painting where Schiele had provided the layout and examples. (I’m a very big fan of Egon Schiele and Hundertwasser for that matter. I may have spent a little too much time in Austria.) The thing I like about this book is that it brings a lot of important talking and thinking points together: which questions should you ask when thinking about your graphic, how do you start, what do you do next, when do you refine, when do you stop?
Thank you, again, Metropolis Bookstore on Swanston Street in Melbourne! You had no real reason to give a stranger a book for free, except that you thought it would be useful for my students. It was, it is, and I thank you again for your generosity.
I really enjoy getting into a new area and I think that the students are enjoying it too, as the entire course is a new area for them. We had an excellent discussion of the four chapters of reading (the NSF CyberInfrastructure report on Grand Challenges), where some of it was a critique of the report itself – don’t write a report saying “community engagement and visualisation are crucial” and (a) make it hard to read, even for people inside the community or (b) make it visually difficult to read.
On the slightly less enthusiastic front, we get to the crux of the course this week – the project selection – and I’m already seeing some hesitancy. Remember that these are all very good students but some of them are not comfortable picking an area to do their analysis in. There could be any number of reasons so, one on one, I’m going to ask them why. If any of them say “Well, I could if I wanted to but…” then I will expect them to go and do it. There’s a lot of scope for feedback in the course so an early decision that doesn’t quite work out is not a death sentence, although I think that waiting for permission to leap is going to reduce the amount of ownership and enjoyment that the student feels when the work is done.
I have no time for paddling in the shallows, personally, and I wade on in. I realise, however, that this is a very challenging stance for many people, especially students, so while I would prefer people to jump in, I recognise my job as life guard in this area and I am happy to help people out.
However, these students are the Distinction/High Distinction crowd, the ones who got 95-100 on leaving secondary school and, as we thought might occur, some of them are at least slightly conditioned to seek my approval, a blessing for their project choice before they have expended any effort. Time to talk to people and work with them to help them move on to a more confident and committed stance – where that confidence is well-placed and the commitment is based on solid fact and thoughtful reasoning!
The 1-Year Degree – what’s your reaction?
Posted: July 30, 2012 Filed under: Education | Tags: constructive student pedagogy, curriculum, education, educational problem, educational research, higher education, in the student's head, learning, principles of design, reflection, resources, student perspective, teaching, teaching approaches, thinking, tools, workload 2 CommentsI’m going to pose a question and I’d be interested in your reaction.
“Is there a structure and delivery mechanism that could produce a competent professional graduate from a degree course such as engineering or computer science, which takes place over a maximum of 12 months including all assessment, without sacrificing quality or content?”
What was your reaction? More importantly, what is the reasoning behind your reaction?
For what it’s worth my answer is “Not with our current structures but, apart from that, maybe.” which is why one of my side projects is an attempt to place an entire degree’s worth of work into a 12-month span as a practice exercise for discussing the second and third year curriculum review that we’re holding later on this year.
Our ‘standard’ estimate for any normal degree program is that a student is expected to have a per-semester load of four courses (at 3 units a course, long story) and each of these courses will require 156 hours from start to finish. (This is based on 10 hours per week, including contact and non-contact, and roughly 36 hours for revision towards examination or the completion of other projects.) Based on this estimate, and setting up an upper barrier of 40 hours/week, for all of the good research-based reasons that I’ve discussed previously, there is no way that I can just pick up the existing courses and drop them into a year. A three-year program has six semesters, with four courses per semester, which gives an hour burden of 24*156 = 3,744. At 40 hours per week, we’d need 93.6 weeks (let’s call that 94), or 1.8 years.
But, hang on, we already have courses that are 6-unit and span two semesters – in fact, we have enormous projects for degree programs like Honours that are worth the equivalent of four courses. Interestingly, rather than having an exam every semester, these have a set of summative and formative assignments embedded to allow the provision of feedback and the demonstration of knowledge and skill acquisition – does this remove the need to have 36 hours for exam study for each semester if we build the assignments correctly?
Let’s assume that it does. Now we have a terminal set of examinations at the end of each year, instead of every semester. Now I have 12 courses at 120 hours each and 12 at 156 hours each. Now we’re down to 3,312 – which is only 1.6 years. Dang. Still not there. But it’s ok, I can see all of you who have just asked “Well, why are you so keen on using examinations if you’re happy with summative assignments testing concepts as you go and then building in the expectation of this knowledge in later modules?” Let’s drop the exam requirement even further to a final set of professional level assessment criteria, carried out at the end of the degree to test high-level concepts and advanced skills. Now, of the 24 courses that a student sits, almost all assessment work has moved into continuous assessment mode, rich in feedback, with summative checkpoints and a final set of examinations as part of the four capstone courses at the end. This gives us 3,024 hours – about 1.45 years.
But this is also ignoring that the first week of many of these courses is required revision after some 6-18 weeks of inactivity as the students go away to summer break or home for various holidays. Let’s assume even further that, with the exception of the first four courses that they do, that we build this continuously so that skills and knowledge are reinforced as micro slides, scattered throughout the work, supported with recordings, podcasts, notes, guides and quick revision exercises in the assessment framework. Now I can slice maybe 5 hours off 20 of the courses (the last 20) – cutting me down by another 100 hours and that’s half a month saved, down to 1.4 years.
Of course, I’m ignoring a lot of issues here. I’m ignoring the time it takes someone to digest information but, having raised that, can you tell me exactly how long it takes a student to learn a new concept? This is a trick question as the answer generally depends upon the question “how are you teaching them?” We know that lectures are one of the worst ways to transfer information, with A/V displays, lectures and listening all having a retention rate less than 40%. If you’re not retaining, your chances of learning something are extremely low. At the same time, somewhere between 30-50% of the time that we’re allocating to those courses we already teach are spent in traditional lectures – at time of writing. We can improve retention (of both knowledge and students) when we use group work (50% and higher for knowledge) or get the students to practice (75%) or, even better, instruct someone else (up to 90%). If we can restructure the ’empty’ or ‘low transfer’ times into other activities that foster collaboration or constructive student pedagogy with a role transfer that allows students to instruct each other, then we can potentially greatly improve our usage of time.
If we use this notion and slice, say, 20 hours from each course because we can get rid of that many contact hours that we were wasting and get the same, if not better, results, we’re down to 2,444 hours, about 1.18 years. And I haven’t even started looking at the notion of concept alignment, where similar concepts are taught across two different concepts and could be put in one place, taught once, consistently and then built upon for the rest of the course. Suddenly, with the same concepts and a potentially improved educational design – we’re looking the 1-year degree in the face.
Now, there will be people who will say “Well, how does the student mature in this time? That’s only one year!” to which my response is “Well, how are you training them for maturity? Where are the developing exercises? The formative assessment based on careful scaffolding in societal development and intellectual advancement?” If the appeal of the three-year degree is that people will be 19-20 when they graduate, and this is seen as a good thing, then we solve this problem for the 1-year degree by waiting two years before they start!
Having said all of this, and believing that a high quality 1-year degree is possible, let me conclude by saying that I think that it is a terrible idea! University is more than a sequence of assessments and examinations, it is a culture, a place for intellectual exploration and the formation of bonds with like-minded friends. It is not a cram school to turn out a slightly shell-shocked engineer who has worked solidly, and without respite, for 52 weeks. However, my aim was never actually to run a course in a year, it was to see how I could restructure a course to be able to more easily modularise it, to break me out of the mental tyranny of a three- or four-year mandate and to focus on learning outcomes, educational design and sound pedagogy. The reason that I am working on this is so that I can produce a sound course structure with which students can engage, regardless of whether they are full-time or not, clearly outlining dependency and requirements. Yes, if we break this up into part-time, we need to add revision modules back in – but if we teach it intensively (or on-line) then those aren’t required. This is a way to give students choice and the freedom to come in at any age, with whatever time they have, but without sacrificing the quality of the underlying program. This is a bootstrap program for a developing nation, a quick entry point for people who had to go to work – this is making up for decades of declining enrolments in key areas.
This is going on a war footing against the forces of ignorance.
There are many successful “Open” universities that use similar approaches but I wanted to go through the exercise myself, to allow me the greatest level of intellectual freedom while looking at our curriculum review. Now, I feel that I can focus on Knowledge Areas for my specifics and on the program as a whole, freed of the binding assumption that there is an inevitable three-year grind ahead for any student. Perhaps one of the greatest benefits for me is the thought that, for students who can come to us for three years, I can put much, much more into the course if they have the time – and these things, of interest, regarding beauty, of intellectual pursuits, can replace some of the things that we’ve lost over the years in the last two decades of change in University.
Reflecting on rewards – is Time Banking a reward or a technique?
Posted: July 29, 2012 Filed under: Education | Tags: education, educational problem, educational research, feedback, higher education, in the student's head, measurement, reflection, student perspective, teaching, teaching approaches, thinking, time banking, tools, universal principles of design Leave a commentEnough advocacy for a while, time to think about research again! Given that I’ve just finished Alfie Kohn’s Punished by Rewards, and more on that later, I’ve been looking very carefully at everything I do with students to work out exactly what I am trying to do. One of Kohn’s theses is that we tend to manipulate people towards compliance through extrinsic tools such as incentives and rewards, rather than provide an environment in which their intrinsic motivational aspects dominate and they are driven to work through their own interest and requirements. Under Kohn’s approach, a gold star for sitting quietly achieve little except to say that sitting quietly must be so bad that you need to be bribed, and developing a taste for gold stars in the student. If someone isn’t sitting quietly, is it because they haven’t managed sitting quietly (the least rewarding unlockable achievement in any game) or that they are disengaged, bored or failing to understand why they are there? Is it, worse, because they are trying to ask questions about work that they don’t understand or because they are so keen to discuss it that they want to talk? Kohn wants to know WHY people are or aren’t doing things rather than just to stop or start people doing things through threats and bribery.
Where, in this context, does time banking fit? For those who haven’t read me on this before, time banking is described in a few posts I’ve made, with this as one of the better ones to read. In summary, students who hand up work early (and meet a defined standard) get hours in the bank that they can spend at a later date to give themselves a deadline extension – and there are a lot of tuneable parameters around this, but that’s the core. I already have a lot of data that verifies that roughly a third of students hand in on the last day and 15-18% hand up late. However, the 14th highest hand-in hour is the one immediately after the deadline. There’s an obvious problem where people aren’t giving themselves enough time to do the work but “near-missing” by one hour is a really silly way to lose marks. (We won’t talk about the pedagogical legitimacy of reducing marks for late work at the moment, that’s a related post I hope to write soon. Let’s assume that our learning design requires that work be submitted at a certain time to reinforce knowledge and call that the deadline – the loss, as either marks or knowledge reinforcement, is something that we want to avoid.)
But, by providing a “reward” for handing up early, am I trying to bribe my students into behaviour that I want to see? I think that the answer is “no”, for reasons that I’ll go into.
Firstly, the fundamental concept of time banking is that students have a reason to look at their assignment submission timetable as a whole and hand something up early because they can then gain more flexibility later on. Under current schemes, unless you provide bonus points, there is no reason for anyone to hand up more than one second early – assuming synchronised clocks. (I object to bonus points for early hand-in for two reasons: it is effectively a means to reward the able or those with more spare time, and because it starts to focus people on handing up early rather than the assignment itself.) This, in turn, appears to lead to a passive, last minute thinking pattern and we can see the results of that in our collected assignment data – lots and lots of near-miss late hand-ins. Our motivation is to focus the students on the knowledge in the course by making them engage with the course as a whole and empowering themselves into managing their time rather than adhering to our deadlines. We’re not trying to control the students, we’re trying to move them towards self-regulation where they control themselves.
Secondly, the same amount of work has to be done. There is no ‘reduced workload’ for handing in early, there is only ‘increased flexibility’. Nobody gets anything extra under this scheme that will reinforce any messages of work as something to be avoided. The only way to get time in the bank is to do the assignments – it is completely linked to the achievement that is the core of the course, rather than taking focus elsewhere.
Thirdly, a student can choose not to use it. Under almost every version of the scheme I’ve sketched out, every student gets 6 hours up their sleeve at the start of semester. If they want to just burn that for six late hand-ins that are under an hour late, I can live with that. It will also be very telling if they then turn out to be two hours late because, thinking about it, that’s a very interesting mental model that they’ve created.
But how is it going to affect the student? That’s a really good question. I think that, the way that it’s constructed, it provides a framework for students to work with, one that ties in with intrinsic motivation, rather than a framework that is imposed on students – in fact, moving away from the rigidly fixed deadlines that (from our data) don’t even to be training people that well anyway is a reduction in manipulate external control.
Will it work? Oh, now, there’s a question. After about a year of thought and discussion, we’re writing it all up at the moment for peer review on the foundations, the literature comparison, the existing evidence and the future plans. I’ll be very interested to see both the final paper and the first responses from our colleagues!
A Flurry of Inauthenticity
Posted: July 27, 2012 Filed under: Education | Tags: authenticity, education, educational problem, higher education, in the student's head, measurement, student perspective, teaching, teaching approaches 2 CommentsI’ve received numerous poorly personalised e-mails recently – today’s was from a company that published some of my work in a book and was addressed as “Dear *TITLE:FNAME*, which made me feel part of the family, I can tell you! Of course this is low hanging fruit because we’re all aware how mail outs actually work. No-one has the mind-numbingly and unnecessarily manual task of sitting down and actually writing these things anymore. They, very sensibly, use a computer to take a repetitive task and automate it. This would be fine, and I have no problem with it, except where we attempt to mimic a genuine concern.
One of the big changes I’ve noticed recently on Qantas, the airline that I do most of my flying with, is that they have noticed that my tickets say “Dr Falkner” and not “Mr Falkner”. For years, they would greet me at the entrance to the plane, look at my ticket and then promptly demonstrate the emptiness of the personal greeting by getting the title wrong. (The title, incidentally, is not a big deal. 99% of my students and colleagues call me ‘Nick’, the remainder resorting to “Dr Nick”. The issue here is that they are attempting to conduct an activity in greeting that is immediately revealed as meaningless.) Over the past two years, however, suddenly everyone is reading the whole ticket and, while it is still an activity akin to saying “Hello, Human”, this is much more reasonable facsimile of a personalised greeting. I note that they did distinguish themselves recently by greeting me as Dr Falkner and my wife, the original Dr Falkner, as (Miss or Mrs, I don’t quite recall) Falkner.
But my mailbox is full of these near misses. Letters from students addressed to Dr Rick Falkner. Many people who write to Professor Falkner, which I get because they’re trying not to offend me but it just goes to show that they haven’t really bothered to look me up. These are all cold calls – surface and shallow, from people who not only don’t know me but, I suspect, they don’t really want to get to know me – they’re just after the “Doctor” part of Nick Falkner. Much as Qantas looked at my Frequent Flyer status and changed their tone based on whether I was Silver or Gold (when you’re Gold, cabin crew come down to have a personal chat with you occasionally, especially if you’re part of a Gold couple flying together. I’m scared to ask what Platinum get), where my name and title were a convenient afterthought, most people who write to Professor Nick Falkner are after that facet of me which is useful to them. This is implicitly manipulative and thoroughly inauthentic.
This is, of course, why I try very hard not to do it with students. I do try to be genuinely concerned with the person, rather than their abilities. There are students I’ve known for years and, were I to walk up to them at a social gathering and be unable to recall anything about them other than their marks, they would have a right to feel exploited and ignored – a small cog in my glorious rise to an average career in Academia. This is, of course, not all that easy, especially when you have my memory but the effort is exceedingly important and a good attempt is often as valuable as a good memory – but a good memory generally comes from caring about something and paying attention. We ask of it our students when we present them with educational experiences. We say “This is important, so please pay attention and you’ll develop useful knowledge” so we’re very open about how we expect people to deal with important things. It is, therefore, much more insulting if we make it obvious that we remember nobody from our classes, or nothing of their lives, or we don’t realise the impact that we have from our privileged position at the centre of the web of knowledge. (Yeah, I think I just called us all spiders. Sorry about that. We’re cool spiders, if that helps.)
There are enough pieces of inauthentic e-mail, flyers, TV ads and day-to-day interactions that already bother us, without adding to the inauthenticity in our relationships with our students and our colleagues. Is it easy? No. Is it worthwhile? Yes. Is it what our students should expect of us to at least attempt? I think, yes, but I’d be interested to know what other people think about this – am I setting the bar too high for us or is this just part of our world?







