Talk to the duck!

I’ve had a funny day. Some confirmed acceptances for journals and an e-mail from a colleague regarding a collaboration that has stalled. When I set out to readjust my schedule to meet a sustainable pattern, I had a careful look at everything I needed to do but I overlooked one important thing: it’s easier to give the illusion of progress than it is to do certain things. For example, I can send you a ‘working on it’ e-mail every week or so and that takes me about a minute. Actually doing something could take 4-8 hours and that’s a very large amount of time!

So, today was a hard lesson because I’ve managed to keep almost all of the balls in the air, juggling furiously, as I trim down my load but this one hurts. Right now, someone probably thinks that I don’t care about their project – which isn’t true but it fell into the tough category of important things that needs a lot of work to get to the next stage. I’ve sent an apologetic and embarrassed e-mail to try and get this going again – with a high prioritisation of the actual work – but it’s probably too late.

The project in question went to a strange place – I was so concerned about letting the colleague down that I froze up every time I tried to do the work. Weird but true and, ultimately, harmful. But, ultimately, I didn’t do what I said I’d do and I’m not happy.

So how can I turn this difficult and unpleasant situation into something that I can learn from? Something that my students can benefit from?

Well, I can remember that my students, even though they come in at the start of the semester, often come in with overheads and burdens. Even if it’s not explicit course load, it’s things like their jobs, their family commitments, their financial burdens and their relationships. Sometimes it’s our fault because we don’t correctly and clearly specify prerequisites, assumed knowledge and other expectations – which imposes a learning burden on the student to go off and develop their own knowledge on their own time.

Whatever it is, this adds a new dimension to any discussion of time management from a student perspective: the clear identification of everything that has to be dealt with as well as their coursework. I’ve often noticed that, when you get students talking about things, that halfway through the conversation it’s quite likely that their eyes will light up as they realise their own problem while explaining things to other people.

There’s a practice in software engineering that is often referred to as “rubber ducking”. You put a rubber duck on a shelf and, when people are stuck on a problem, they go and talk to the duck and explain their problem. It’s amazing how often that this works – but it has to be encouraged and supported to work. There must be no shame in talking to the duck! (Bet you never thought that I’d say that!)

TELL ME YOUR SECRETS!

I’m still unhappy about the developments of today but, for the purposes of self-regulation and the development of mature time management, I’ve now identified a new phase of goal setting that makes sense in relation to students. The first step is to work out what you have to do before you do anything else, and this will help you to work out when you need to move your timelines backwards and forwards to accommodate your life.

This may actually be one of the best reasons for trying to manage your time better – because talking about what you have to do before you do any other assignments might just make you realise that you are going to struggle without some serious focus on your time.

Or, of course, it may not. But we can try. We can try with personal discussions, group discussions, collaborative goal setting – students sitting around saying “Oh yeah, I have that problem too! It’s going to take me two weeks to deal with that.” Maybe no-one will say anything.

We can but try! (And, if all else fails, I can give everyone a duck to talk to. 🙂 )


Group feedback, fast feedback, good feedback

We had the “first cut” poster presentation today in my new course. Having had the students present their pitches the previous week, this week was the time to show the first layout – put up your poster and let it speak for itself.

The results were, not all that surprisingly, very, very good. Everyone had something to show, a data story to tell and some images and graphs that told the story. What was most beneficial though was the open feedback environment, where everyone learned something from the comments on their presentation. One of my students, who had barely slept for days and was highly stressed, got some really useful advice that has given him a great way forward – and the ability to go to bed tonight with the knowledge that he has a good path forward for the next two weeks.

Working as a group, we could agree as a group, discuss and disagree, suggest, counter-suggest, develop and enhance. My role in all of this is partially as a ‘semi-expert’ but also as a facilitator. Keep the whole thing moving, keep it to time, make sure that everyone gets a good opportunity to show their work and give and receive feedback.

The students all write down their key feedback, which is scanned as a whole and put on the website so that any good points that went to anyone can now be used by anyone in the group. The feedback is timely, personal and relevant. Everyone feels that these sessions are useful and the work produced reflects the advantages. But everyone talks to everyone else – it’s compulsory. Come to the session, listen and then share your thoughts.

This, of course, reveals one of my key design approaches: collaboration is ok and there is no competitiveness. Read anything about the grand challenges and you keep seeing the word ‘community’ through it. Solid and open communities, where real and effective sharing happens, aren’t formed in highly competitive spaces. Because the students have unique projects, they can share ideas, references and even analysis techniques without plagiarism worries – because they can attribute without the risk of copying. Because there is no curve grading, helping someone else isn’t holding you back.

Because of this, we have already had two informal workshop groups form to address issues of analysis and software, where knowledge passes from person to person. Before today’s first cut presentation, a group was sitting outside, making suggestions and helping each other out – to achieve some excellent first cut results.

Yes, it’s a small group so, being me, now I’m worrying about how I would scale this up, how I would take this out to a large first-year class, how I would get it to a school group. This groups need careful facilitation and the benefit of inter-group communication is derived from everyone in the group having a voice. The number of interactions scale with the square of the group size, so there’s a finite limit to how many people I can have in the group and fit it into a two-hour practical session. If I split a larger class into sub-groups, I lose the advantage of everyone see in everyone else’s work.

But this can be solved, potentially with modern “e-” techniques, or a different approach to preparation, although I can’t quite see it yet. There’s a part of me that thinks “Ask these students how they would approach it”, because they have viewpoints and experience in this which complements mine.

Every week that goes by, I wonder if we will keep improving, and keep rewarding the (to be honest) risk that we’re taking in running a small course like this in leaner times. And, every week, the answer is a resounding “yes”!

Here’s to next week!


Putting it all together – discussing curriculum with students

One of the nice things about my new grand challenges course is that the lecture slots are a pre-reading based discussion of the grand challenges in my discipline (Computer Science), based on the National Science Foundation’s Taskforce report. Talking through this with students allows us to identify the strengths of the document and, perhaps more interestingly, some of its shortfalls. For example, there is much discussion on inter-disciplinary and international collaboration as being vital, followed by statements along the lines of “We must regain the ascendancy in the discipline that we invented!” because the NSF is, first and foremost, a US-funded organisation. There’s talk about providing the funds for sustainability and then identifying the NSF as the organisation giving the money, and hence calling the shots.

The areas of challenge are clearly laid out, as are the often conflicting issues surrounding the administration of these kinds of initiative. Too often, we see people talking about some amazing international initiative – only to see it fail because nobody wants to go first, or no country/government wants to put money up that other people can draw on until everyone does it at the same time.

In essence, this is a timing and trust problem. If we may quote Wimpy from the Popeye cartoons:

A picture of Wimpy saying "I will gladly pay you Tuesday for a hamburger today!"

Via theawl.com. Click on the link for a very long discussion of Popeye and Wimpy related issues.

The NSF document lays bare the problem we always have: those who have the hamburgers are happy to talk about sharing the meal but there are bills to be paid. The person who owns the hamburger stand is going to have words with you if you give everything away with nothing to show in return except a promise of payment on Tuesday.

Having covered what the NSF considered important in terms of preparing us for the heavily computerised and computational future, my students finished with a discussion of educational issues and virtual organisations. The educational issues were extremely interesting because, having looked at the NSF Taskforce report, we then looked at the ACM/IEEE 2013  Computer Science Strawman curriculum to see how many areas overlapped with the task force report. Then we looked at the current curriculum of our school, which is undergoing review at the moment but was last updated for the 2008 ACM/IEEE Curriculum.

What was pleasing was, rom the range of students, how many of the areas were being addressed throughout our course and how much overlap there was between the highlighted areas of the NSF Report and the Strawman. However, one of the key issues from the task force report was the notion of greater depth and breadth – an incredible challenge in the time-constrained curriculum implementations of the 21st century. Adding a new Knowledge Area (KA) to the Strawman of ‘Platform Dependant Computing’ reflects the rise of the embedded and mobile device yet, as the Strawman authors immediately admit, we start to make it harder and harder to fit everything into one course. Combine this with the NSF requirement for greater breadth, including scientific and mathematical aspects that have traditionally been outside of Computing, and their parallel requirement for the development of depth… and it’s not easy.

The lecture slot where we discussed this had no specific outcomes associated with it – it was a place to discuss the issues arising but also to explain to the students why their curriculum looks the way that it does. Yes, we’d love to bring in Aspect X but where does it fit? My GC students were looking at the Ethics aspects of the Strawman and wondered if we could fit Ethics into its own 3-unit course. (I suspect that’s at least partially my influence although I certainly didn’t suggest anything along these lines.) “That’s fine,” I said, “But what do we lose?”

In my discussions with these students, they’ve identified one of the core reasons that we changed teaching languages, but I’ve also been able to talk to them about how we think as we construct courses – they’ve also started to see the many drivers that we consider, which I believe helps them in working out how to give feedback that is the most useful form for us to turn their needs and wants into improvements or developments in the course. I don’t expect the students to understand the details and practice of pedagogy but, unless I given them a good framework, it’s going to be hard for them to communicate with me in a way that leads most directly to an improved result for both of us.

I’ve really enjoyed this process of discussion and it’s been highly rewarding, again I hope for both sides of the group, to be able to discuss things without the usual level of reactive and (often) selfish thinking that characterises these exchanges. I hope this means that we’re on the right track for this course and this program.


Partnership vs Prison Experiment

The Stanford Prison Experiment (official site, Wikipedia, BBC Recreation)  is notorious in many ways. For those who haven’t heard of it, in 1971, a randomly selected group of 24 males (out of 70) were split into two randomly assigned groups: prisoners and guards. They were then placed into a mock prison situation. Despite agreeing to a 7-14 day experimental run, the experiment was terminated after 6 days. By this stage, 1/3 of the guards were showing sadistic tendencies, 2 prisoners had quit and the abuse that prisoners were suffering included solitary confinement, loss of mattresses, reduced access to toilets (or enforced primitive access).

Lest you think that the researcher controlling it, Professor Philip Zimbardo, terminated this for altruistic reasons, it was in response to the objections of a graduate student who was observing the experiment – who he was dating and went on to marry. Of the fifty people who had observed the experiment, and the deteriorating conditions, Zimbardo claims that only this one observer objected.

I assume that some of you thinking “Surely… someone else said something?” Yeah, I thought that too, when I first read about it. Apparently not.) It’s worth noting that Zimbardo’s prison started out as a more ‘extreme’ prison than usual, with degrading activities forced onto the prisoners fairly early. You can read about these in the site or you can read about the Abu Ghraib incident, which is strikingly similar.

What is worth noting up front is that this research has never been fully successfully replicated, for a number of reasons, and the publication standard was low. The Stanford Prison Experiment stands, however, in many ways as a failure to protect the people in an experiment, even if the actions of the agents in the system was not as random (there are claims Zimbardo engineered large sections of this) or as meaningful (the experiment was very poorly constructed) as it may appear.

The random selection of the participants, 24 out of an original 70 and randomised roles, seems to indicate a situational attribution of behaviour, rather than one that we are born with. Put someone in a position where they have power over somebody else, put enough rules in the way – *bang* you’re potentially recreating the Stanford Prison Experiment. (Paging Dr Milgram… a topic for a later post.)

Ultimately, demanding compliance can place us in difficult positions where we require authoritarianism on the part of those who demand, and compliance from those who must obey. Whatever the Stanford study showed, this arrangement of struct power-divided rules does not allow for a meeting of minds in any kind of partnership.

One of things I dislike the most about some of the seemingly arbitrary things that we sometimes do (or are encouraged to do) in teaching is that any situation that devolves to “because I said so” or “because I’ve been told to” is requiring compliance under the aegis of institutional support, and driven by some legitimising framework. This gets in the way of one of the most useful and constructive relationships that we can form – the partnership between educator and student. Now, I’m not suggesting for a second that most students have the maturity or depth of knowledge to devise and run entire courses but a partnership role allows us to avoid falling into the traps of guard and prisoner. We do have hard limits that we need to adhere to, to make the recognition of education possible in many senses, but building courses that clearly set these limits in a constructive and useful way, rather than a reactive and inauthentic way, pulls us out of the “I told you to do this” and allows us to move into the “why didn’t you do that?”

(We could talk about allowing individuals mobility to reduce their dependency on external validation from their peers, and hence allow us to encourage the pursuit of individual goals and reduce any fighting over favouritism but I’m not well-versed enough in social identity theory yet to give this much flesh.)

I, as the subject matter expert, am trying to assist the student in developing knowledge within a particular set of subjects and any useful associated areas. If I have created something where, in order to understand the work, you need to complete certain readings and assignments, perform certain actions, and do so in a certain timeframe or lose the opportunity to participate – most students will actually do this. On top of the issues of knowledge, we have the other skills that we are trying to transfer: design, time management, ethics, professionalism, communication skills. This is where it gets hard.

Say, for example, I design a course where you need to finish Assignment 2 before we discuss a certain topic in a lecture/tutorial/studio activity. Therefore, you have a reason to finish assignment 2 before some deadline. I can set a deadline that is just before the next activity or I can set it a few days before to give people some digestion time prior to looking at it again. Or I can set an earlier deadline to give people practice at time management. However, if Assignment 2 is work that will not be referred to elsewhere in the course, except for the exam, when should I set the deadline?

The problem we have is that allowing deadlines to run late means no marking or feedback until late – this, of course, drives our education design to bring formative work forward but, once again, this only makes sense if that feedback will be useful earlier on.

So, to briefly recap, setting an arbitrary hand-in time that is purely to make your marking life easier and has no pedagogical driver or no impact on student learning is understandable but, in many ways, potentially an abuse of your position. (I am all too familiar of the realities of staff and resource shortages on when and how we can mark, especially when we start getting told to increase feedback or have all assignments back within time X. But let’s get this straight: formative and summative have different roles and marking loads. We know that we can achieve things with good learning design that far exceed what we can manage with arbitrary action.)

Now let’s look at a more complex issue – late penalties. I have evidence that students change their behaviour when late penalties are fixed on 24 hour barriers. We’ve seen students line up with these and start handing up in response to these new barriers: miss one and you lose even more marks. But have we changed the right behaviour or does this merely lead to a certain form of resignation in the face of arbitrary authority?

Why am I removing marks anyway? If the work is handed in before the time that it’s needed, then, from a knowledge point of view, the aim has been achieved. Which skill am I developing? If you responded with ‘time management’, then providing that we are completely clear on when the work must be handed in to achieve certain requirements AND that we have added an overall factor in the ‘professional’ spectrum of time management, we are probably doing the right thing. If we’re just saying “hand it in on time OR ELSE” then we are conflating issues of knowledge development with issues of compliance and this is where it starts to get murky.

Now it doesn’t have to get murky but it’s completely possible in this zone. You risk ending up academics who won’t accept anything because it’s late (regardless of reason) or students who start acting up (out of defiance) or, potentially worse, students who become completely passive and dependent upon your authority. If self-regulation is supposed to be in play, then we haven’t achieved much by doing this.

Nothing I’ve said should be interpreted as “no deadlines” or “no authority” but what I am saying is that we know what happens when we take a randomly assigned group of people and make one beholden to the other, when there is no really good reason or sense of equality or partnership between them. We’ve seen it time and time again.

Kohn, in “Punishing with Rewards”, makes a number of observations, some good and some bad, including that one of our biggest risks is in the rupturing of relationships by setting up a disparity of power levels, where one person controls and the other person complies or seeks to appease, rather than to achieve the actual objective. It’s an interesting way to look at a very challenging problem, to give us more lines along which to think.

I should finish this by noting, again, that Zimbardo’s experiment was flawed in many ways and deriving significance from the role is hard. It appears, from the UK version, that leadership plays a key part in what happens. It was only when strong leadership started to lead the prison guards down dark paths in the UK recreation that they started to approach what had happened in Stanford. Zimbardo admits that his role in the experiment may have been not been all that sensible in many ways but it may be that his briefing set the scene for what happened. His passive observation as matters deteriorated, with the guards knowing that he was watching, certainly validated their actions. Either way, if it is a fact that one key leader can have so much impact, then that makes what we do even more important – even if it’s occasionally looking at something, thinking about it and saying ‘No, actually, that’s wrong.”


Silk Purses and Pig’s Ears

There’s an old saying “You can’t make a silk purse out of a pig’s (or sow’s) ear”. It’s the old chestnut that you can’t make something good out of something bad and, when you’re talking about bad grapes or rotten wood, then it has some validity (but even then, not much, as I’ll note later). When it’s applied to people, for any of a large range of reasons, it tends to become an excuse to give up on people or a reason why a lack of success on somebody’s part cannot be traced back to you.

I’m doing a lot of reading in the medical and general ethics as part of my preparation for one of the Grand Challenge lectures. The usual names and experiments show up, of course, when you start looking at questionable or non-existent ethics: Milgram, the Nazis, Stanford Prison Experiment, Unit 731, Tuskegee Syphilis Experiment, Little Albert and David Reimer. What starts to come through from this study is that, in many of these cases, the people being experimented upon have reached a point in the experimenter’s eyes where they are not people, but merely ‘subjects’ – and all too often in the feudal sense as serfs, without rights or ability to challenge what is happening.

But even where the intention is, ostensibly, therapeutic, there is always the question of who is at fault when a therapeutic procedure fails to succeed. In the case of surgical malpractice or negligence, the cause is clear – the surgeon or a member of her or his team at some point made a poor decision or acted incorrectly and thus the fault lies with them. I have been reading up on early psychiatric techniques, as these are full of stories of questionable approaches that have been later discredited, and it is interesting in how easy it is for some practitioners to wash their hands of their subject because they had a lack of “good previous personality” – you can’t make a silk purse out of a pig’s ear. In many cases, with this damning judgement, people with psychiatric problems would often be shunted off to the wards of mental hospitals.

I refer, in this case, to William Sargant (1907-1988), a British psychiatrist who had an ‘evangelical zeal’ for psychosurgery, deep sleep treatment, electroconvulsive therapy (ECT) and insulin shock therapy. Sargant used narcosis extensively, drug induced deep sleep, as he could then carry out a range of procedures on the semi- and unconscious patients that they would have possibly learned to dread if they have received them while conscious. Sargant believed that anyone with psychological problems should be treated early and intensively with all available methods and, where possible, all these methods should be combined and applied as necessary. I am not a psychiatrist and I leave it to the psychiatric and psychotherapy community to assess the efficacy and suitability of Sargant’s methods (they disavow them, for the most part, for what it’s worth) but I mention him here because he did not regard failures as being his fault. It is his words that I am quoting in the previous paragraph. People for whom his radical, often discredited, zealous and occasionally lethal experimentation did not work were their own problem because they lacked a “good previous personality”. You cannot, as he was often quoted to have said, make a silk purse out of a pig’s ear.

How often I have heard similar ideas being expressed within the halls of academia and the corridors of schools. How easy a thing it is to say. Well, one might say, we’ve done all that we can with this particular pupil, but… They’re just not very bright. They daydream in class rather than filling out their worksheets. They sleep at their desks. They never do the reading. They show up too late. They won’t hang around after class. They ask too many questions. They don’t ask enough questions. They won’t use a pencil. They only use a pencil. They talk back. They don’t talk. They think they’re so special. Their kind never amounts to anything. They’re just like their parents. They’re just like the rest of them.

“We’ve done all we can but you can’t make a silk purse out of a sow’s ear.”

As always, we can look at each and every one of those problems and ask “Why?” and, maybe, we’ll get an answer that we can do something about. I realise that resources and time are both scarce commodities but, even if we can’t offer these students the pastoral care that they need (and most of those issues listed above are more likely to be social/behavioural than academic anyway), let us stop pretending that we can walk away, blameless, as Sargant did because these students are fundamentally unsalvageable.

Yeah, sorry, I know that I go on about this but it’s really important to keep on hammering away at this point, every time that I see how my own students could be exposed to it. They need to know that the man that they’re working with expects them to do things but that he understands how much of his job is turning complex things into knowledge forms that they can work with – even if all he does is start the process and then he hands it to them to finish.

Do you want to know how to make great wine? Start with really, really good grapes and then don’t mess it up. Want to know how to make good wine? Well, as someone who used to be a reasonable wine maker, you can give me just about anything – good fruit, ok fruit, bad fruit, mouldy fruit – and I could turn it into wine that you would happily drink. I hasten to point out that I worked for good wineries and the vast quantity of what I did was making good wine from good grapes, but there were always the moments where you had something that, from someone else’s lack of care or inattention, had got into a difficult spot. Understanding the chemical processes, the nature of wine and working out how we could recover  the wine? That is a challenge. It’s time consuming, it takes effort, it takes a great deal of scholarly knowledge and you have to try things to see if they work.

In the case of wine, while I could produce perfectly reasonable wine from bad grapes, simple chemistry prevents me from leaving in enough of the components that could make a wine great. That is because wine recovery is all about taking bad things out. I see our challenge in education as very different. When we find someone who is need of our help, it is what we can put in that changes them. Because we are adding, mentoring, assisting and developing, we are not under the same restrictions as we are with wine – starting from anywhere, I should be able to help someone to become a great someone.

The pig’s ears are safe because I think that we can make silk purses out of just about anything that we set our minds to.


(ultimately) Racism: Vivian Chum Writes About Her Seventh Grade Experience

I’m reading a book called “The Moment”, which claims to contain “Wild, Poignant, Life-Changing Stories” and, you’ll be relieved to hear, this book is delivering what it promises on the cover. It’s put out by Smith Magazine and is 125 of the pivotal life moments of “famous & obscure” writers and artists. Each story is short, pithy and (so far) worth reading.

Fair warning, this is a post about one person’s account of an event that may never have happened – but here is my reaction to it. One of my definitions of a writer is that they can react to an event that may never have happened and show you something interesting, perhaps even useful.

Today, I am writing in reaction to Vivian Chum’s ‘moment’ about the time that she, and all other non-white students in her Texas public school, were called to a meeting with the public address announcement “All seventh-grade minority students, report to the cafeteria.” There is no date on this story but, given that (according to the bio I’ve found) Chum graduated from Rice in 2002, we can work backwards and put this in the late 80s to early 90s – not the 50s or 60s. So we’ll start from the fact that a segregated announcement drew all of the non-whites to the cafeteria – African-American, Hispanic, Asian-American.

The point of the assembly was to instruct the students in the importance of reducing their underperformance on the Texas Assessment of Academic Skills set, compared to white students. It is, of course, bar graphs on a screen time because nothing shows students how to achieve more than a dry PowerPoint presentation of underperformance and an exhortation to work harder, study more, be more focused. After all, school funding is tied to performance in this test – here is a battery of graphs showing African-American and Hispanic student performance. For some reason, Asian-Americans aren’t on these particular underperformance graphs.

Chum, looking around the room, notices that some of the best performers in the seventh-grade are sitting here – but because they are non-white, they are here regardless of their actual achievement. She’s thinking about the lessons they’ve learned about racism, and the KKK and the Nazis, about the slave trade and she’s uncomfortable being here and, increasingly, angry, but she’s 11 or 12 and she’s not sure why she’s feeling this way.

No-one is in chains.

No one has thrown a rope over a tree branch.

No-one is even explicitly calling anyone a bad word.

And, yet, she knows that this is wrong. This is unfair. She wants to tear up every award or recognition that she’s ever been given because, of course, today the truth is finally out. She’s not the same. She’s a statistic in terms of test compliance and her race is more important than her individuality.

The (positive) lesson that Chum takes away from this is that this is the last time that she will ever take anything like this without speaking up, without walking out or not even going to things like this.

But, if her account is to be believed, then this is a tale of ignorance, racism, wrongheadedness and unthinking compliance with imposed test standards that is shocking enough, but frankly appalling when we place it into the last 20 years.

When I was at HERDSA, a speaker talked about providing support for those students who were struggling, or were having trouble adapting because of family background, and stressed the importance of making time to talk to every student. Instead of forcing the under-achievers to make more time in their schedule to fit in pastoral care and to drag themselves out of classes to go to ‘under achiever’ events, every student had a scheduled time to talk about things. Yes, this is a large investment of time but this addresses all of the arguments about ‘ignoring the big achievers’ or ‘focusing on the outliers’ and allow a much greater sense of community and ‘wholeness’ across the class.

When I was at school, we had an active remedial mathematics and english program run, very discreetly, across all of the years of secondary school. At the same we had a very active extension and stretch program, too. To be honest, to this day, I would not know how many (or who) of my classmates were in either. It was an accepted fact that across all of the boys (yes, single sex) in the school, there would be a range and it was up to the school, which was full fee-paying (thanks, Mum), to provide support to lift up those who were struggling and to provide interest and extension for those who could go further.

This, of course, has had a major impact upon me and this is what I expect of education: for everyone, regardless of their background and abilities, and according to their needs. Reading Chum’s account of how stupid we can be on occasion, it only drives home how lucky I was to be at such a school and the overall responsibility of educators to look at some of the things that we are asked to do and, where appropriate, say “No” so that we don’t force 12 year olds to have to stand up to protect their own rights as individuals, rather than indistinguishable pawns of a race.


To Leave or Not To Leave (Academia)

There’s a post that’s been making the rounds from a University of New Mexico academic who is leaving to go to Google. Mark has blogged on it, and linked to a more positive post that reinforces why you would stay in the job, but my reaction to the original post is that there are far too many solid, scoring, points being made and, while it’s not gloom for the whole sector yet, there are large storm clouds hanging heavily over our heads.

I think that we’ve made some crucial mistakes that, on reflection, we need to address if we want to stop people leaving. Be in no doubt, when the storms come, yes, the casual workforce takes it in the neck but a lot of other people jump as well. They go somewhere else that supports them, inspires them, challenges them and does not make them wonder why they’re doing the job. It takes 10-20 years to produce a “useful” academic. Get the University climate wrong and they will pick up and leave. Will that work for everyone? No. It will work for your passionate, knowledgable, personable, approachable and amazing staff who will easily find work elsewhere.

Which, of course, leaves your schools and departments gutted of the firebrands, the doers, the visionaries and those who can inspire and lead the rest of us to the same level. I believe that we can all lift to the level of these great people – if we can remain in contact with them. Take them away and we stagnate. We all know, deep down, that bad cultures come from uninspired people, and uninspired people are uninspiring. Gut a school enough and you will have a terrible time of rebuilding it. But what happened?

I think that we made three terrible mistakes.

  1. We let people cut our funding and we all just worked harder.
    If you can cut the amount that you pay the worker, while keeping the same productivity level, why on earth would you pay them any more? You separate the worth of the activity or the person from the value that they produce and then you try to maximise your profits. Why do people keep cutting University and school funding? Because we just step up and work harder because we are committed to our jobs.
    What is worse, we not only work harder at our real jobs, we do all of the extra stuff as well.
  2. We did all of the admin on top of our real jobs, which include mentoring, guidance, teaching, learning, research, and so on.
    This is the crazy thing – not only are we all working harder meeting imposed metrics and standards, we’re also filling out countless forms, sitting around in meetings arguing about paperclip purchase optimisation (or similar) or sitting through yearly regurgitations of what we’ve done, delivered by other academics who can’t manage, and we do it almost as hard as we do the things that we get paid to do as academics.
  3. We didn’t sit down and weigh up the future cost of steps 1 and 2.
    And here’s the killer. Because we’re doing 1 and 2, and because the sky hasn’t fallen and education is still happening, administrators and funding bodies would be crazy to not try and push this further in order to see if they can get even more savings out and still maintain the same levels. This is fundamental business practice – pay the least that you have to for your supplies, charge the most that you can for your product.
    Ultimately, this will kill us. We are have gone from comfortable, to lean and mean – now we’re heading towards starvation. Rather than worrying about this, we stand and admire ourselves in the mirror like mentally ill thirteen year-olds, congratulating ourselves on how good we look when we are starting to lose important function – irreversibly. The fat, such as it was (and I think that has been overplayed for political reasons), is gone. Now we’re cutting muscle and organs.
    Governments talked about tight times, funding bodies talked about financial crises, business found cheaper overseas workers, off-shoring meant that local investment started to dry up – we listened, we nodded, we said “Ok, we’ll keep going” and we sent completely the wrong message.
    Universities take 10-20 years to train academics, but the impact of a drop in educated populace takes about the same time to really have an impact on the workforce. This is well beyond the average lifespan of an elected official and it’s not as direct as the “in your face” nature of a tax increase. But this is our fault, to and extent, because we know that this is a problem and, as a group, we took it.

I had an argument with someone the other day about the role of academics and they were, I think, angry with me because I placed pedagogy and learning quality as a higher priority than convenience of access to the students. Of course, I want everyone to have access to Uni but if what we are teaching is not of sufficient quality then there is no point coming! As a teaching academic, this should be my job. Social equity, access to University, increasing mobility and improving the school systems? That’s the government’s job, the government’s purse, working in association with the schools and universities – I welcome it! I support it! But I have neither the funds, the influence or the training to actually do this. Yet, because of shortfalls elsewhere, as our funding is cut, as the casual workforce grows, as we all work harder , more and more of the things that are not core fall on me and my colleagues.

This is a fantastic job. This is an important job. Universities, in whatever form, are vital to the future and development of our species – when they are run properly and to a high standard. I do not think that all is lost, but I am rapidly reaching a point where I think that we have to stop taking it, look at those crucial three mistakes and say “No more.” Funding bodies, administrators and, on occasion, we ourselves are devaluing ourselves through our professionalism, our dedication and our politeness. Yes, we need to be pragmatic but we have worth, we do a good job and we are part of an essential role: education must be maintained.

My priority is to my students and my colleagues, and to the future. I think that it’s time for some serious re-thinking.


A Flurry of Inauthenticity

I’ve received numerous poorly personalised e-mails recently – today’s was from a company that published some of my work in a book and was addressed as “Dear *TITLE:FNAME*, which made me feel part of the family, I can tell you! Of course this is low hanging fruit because we’re all aware how mail outs actually work. No-one has the mind-numbingly and unnecessarily manual task of sitting down and actually writing these things anymore. They, very sensibly, use a computer to take a repetitive task and automate it. This would be fine, and I have no problem with it, except where we attempt to mimic a genuine concern.

One of the big changes I’ve noticed recently on Qantas, the airline that I do most of my flying with, is that they have noticed that my tickets say “Dr Falkner” and not “Mr Falkner”. For years, they would greet me at the entrance to the plane, look at my ticket and then promptly demonstrate the emptiness of the personal greeting by getting the title wrong. (The title, incidentally, is not a big deal. 99% of my students and colleagues call me ‘Nick’, the remainder resorting to “Dr Nick”. The issue here is that they are attempting to conduct an activity in greeting that is immediately revealed as meaningless.) Over the past two years, however, suddenly everyone is reading the whole ticket and, while it is still an activity akin to saying “Hello, Human”, this is much more reasonable facsimile of a personalised greeting. I note that they did distinguish themselves recently by greeting me as Dr Falkner and my wife, the original Dr Falkner, as (Miss or Mrs, I don’t quite recall) Falkner.

But my mailbox is full of these near misses. Letters from students addressed to Dr Rick Falkner. Many people who write to Professor Falkner, which I get because they’re trying not to offend me but it just goes to show that they haven’t really bothered to look me up. These are all cold calls – surface and shallow, from people who not only don’t know me but, I suspect, they don’t really want to get to know me – they’re just after the “Doctor” part of Nick Falkner. Much as Qantas looked at my Frequent Flyer status and changed their tone based on whether I was Silver or Gold (when you’re Gold, cabin crew come down to have a personal chat with you occasionally, especially if you’re part of a Gold couple flying together. I’m scared to ask what Platinum get), where my name and title were a convenient afterthought, most people who write to Professor Nick Falkner are after that facet of me which is useful to them. This is implicitly manipulative and thoroughly inauthentic.

This is, of course, why I try very hard not to do it with students. I do try to be genuinely concerned with the person, rather than their abilities. There are students I’ve known for years and, were I to walk up to them at a social gathering and be unable to recall anything about them other than their marks, they would have a right to feel exploited and ignored – a small cog in my glorious rise to an average career in Academia. This is, of course, not all that easy, especially when you have my memory but the effort is exceedingly important and a good attempt is often as valuable as a good memory – but a good memory generally comes from caring about something and paying attention. We ask of it our students when we present them with educational experiences. We say “This is important, so please pay attention and you’ll develop useful knowledge” so we’re very open about how we expect people to deal with important things. It is, therefore, much more insulting if we make it obvious that we remember nobody from our classes, or nothing of their lives, or we don’t realise the impact that we have from our privileged position at the centre of the web of knowledge. (Yeah, I think I just called us all spiders. Sorry about that. We’re cool spiders, if that helps.)

There are enough pieces of inauthentic e-mail, flyers, TV ads and day-to-day interactions that already bother us, without adding to the inauthenticity in our relationships with our students and our colleagues. Is it easy? No. Is it worthwhile? Yes. Is it what our students should expect of us to at least attempt? I think, yes, but I’d be interested to know what other people think about this – am I setting the bar too high for us or is this just part of our world?


The Early-Career Teacher

Recently, I mentioned the Australian Research Council (ARC) grant scheme, which recognises that people who have had their PhDs for less than five years are regarded as early-career researchers (ECRs). ECRs have a separate grant scheme (now, they used to have a different way of being dealt with in the grant application scheme) that recognises the fact that their track records, the number of publications and activity relative to opportunity, is going to be less than that of more seasoned individuals.

What is interesting about this is that someone who has just finished their PhD will have spent (at least) three years, more like four, doing research and, we hope, competent research under guidance for the last two of those years. So, having spent a couple of years doing research, we then accept that it can take up to five years for people to be recognised as being at the same level.

But, for the most part, there is no corresponding recognition of the early-career teacher, which is puzzling given that there is no requirement to meet any teaching standards or take part in any teaching activities at all before you are put out in front of a class. You do no (or are not required to do any) teaching during your PhD in Australia, yet we offer support and recognition of early status for the task that you HAVE been doing – and don’t have a way to recognise the need to build up your teaching.

We discussed ideas along these lines at a high-level meeting that I attended this morning and I brought up the early-career teacher (and mentoring program to support it) because someone had brought up a similar idea for researchers. Mentoring is very important, it was one of the big HERDSA messages and almost everywhere I go stresses this, and it’s no surprise that it’s proposed as a means to improve research but, given the realities of the modern Australian University where more of our budget comes from teaching than research, it is indicative of the inherent focus on research that I need to propose teaching-specific mentoring in reaction to research-specific mentoring, rather than vice versa.

However, there are successful general mentoring schemes where senior staff are paired with more junior staff to give them help with everything that they need and I quite like this because it stresses the nexus of teaching and research, which is supposed to be one of our focuses, and it also reduces the possibility of confusion and contradiction. But let’s return to the teaching focus.

The impact of an early-career teacher program would be quite interesting because, much as you might not encourage a very raw PhD to leap in with a grant application before there was enough supporting track record, you might have to restrict the teaching activities of ECTs until they had demonstrated their ability, taken certain courses or passed some form of peer assessment. That, in any form, is quite confronting and not what most people expect when they take up a junior lectureship. It is, however, a practical way to ensure that we stress the value of teaching by placing basic requirements on the ability to demonstrate skill within that area! In some areas, as well as practical skill, we need to develop scholarship in learning and teaching as well – can we do this in the first years of the ECT with a course of educational psychology, discipline educational techniques and practica to ensure that our lecturers have the fundamental theoretical basis that we would expect from a school teacher?

Are we dancing around the point and, extending the heresy, require something much closer to the Diploma of Education to certify academics as teachers, moving the ECR and the ECT together to give us an Early Career Academic (ECA), someone who spends their first three years being mentored in research and teaching? Even ending up with (some sort of) teaching qualification at the end? (With the increasing focus on quality frameworks and external assessment, I keep waiting for one of our regulatory bodies to slip in a ‘must have a Dip Ed/Cert Ed or equivalent’ clause sometime in the next decade.)

To say that this would require a major restructure in our expectations would be a major understatement, so I suspect that this is a move too far. But I don’t think it’s too much to put limits on the ways that we expose our new staff to difficult or challenging teaching situations, when they have little training and less experience. This would have an impact on a lot of teaching techniques and accepted practices across the world. We don’t make heavy use of Teaching Assistants (TAs) at my Uni but, if we did, a requirement to reduce their load and exposure would immediately push more load back onto someone else. At a time when salary budgets are tight and people are already heavily loaded, this is just not an acceptable solution – so let’s look at this another way.

The way that we can at least start this, without breaking the bank, is to emphasise the importance of teaching and take it as seriously as we take our research: supporting and developing scholarship, providing mentoring and extending that mentoring until we’re sure that the new educators are adapting to their role. These mentors can then give feedback, in conjunction with the staff members, as to what the new staff are ready to take on. Of course, this requires us to carefully determine who should be mentored, and who should be the mentor, and that is a political minefield as it may not be your most senior staff that you want training your teachers.

I am a fairly simple man in many ways. I have a belief that the educational role that we play is not just staff-to-student, but staff-to-staff and student-to-student. Educating our new staff in the ways of education is something that we have to do, as part of our job. There is also a requirement for equal recognition and support across our two core roles: learning and teaching, and research. I’m seeing a lot of positive signs in this direction so I’m taking some heart that there are good things on the nearish horizon. Certainly, today’s meeting met my suggestions, which I don’t think were as novel as I had hoped they would be, with nobody’s skull popping out of their mouth. I take that as a positive sign.

 


The Heart of Darkness

My friend, fellow educator and cousin, Liz, commented on yesterday’s post where I (basically) asked why we waste educational opportunities by being unpleasant or bullying. Here’s something that she wrote in the comments:

How we respond to young people is vitally important. How a parent or teacher responds is so important to the self-esteem of a child/student. There is rarely a call for being brutally blunt or thoughtlessly cruel. But bashing is in style. It’s been in style a long time, long enough for an entire generation to think it is the norm.

The emphasis of that phrase “But bashing is in style” is mine because I couldn’t agree with it more. You can see it where we knock people down for being good in ways that we think that we may not be able to attain, while feting people who are wealthy, because somehow we can see ourselves being millionaires. Steinbeck, unsurprisingly, said it best and we paraphrase is longer thoughts on this as:

“Socialism never took root in America because the poor see themselves not as an exploited proletariat but as temporarily embarrassed millionaires.” as given in A Short History of Progress (2005) by Ronald Wright.

So there’s surprisingly little bashing of the “haves that we might attain if we are really lucky or play the game in the right way”, but there is a great deal of bashing of visionaries, dreamers, risk-takers, experimenters, those who challenge the status quo and those who dare to dabble within a field in which we consider ourselves expert. I think that list of ‘types’ pretty much describes every single good student I’ve ever had so it’s not that surprising that a large number of the experiences that these students have are negative.

This has not always happened – the forward thinking, the intellectual, the artistic manifesto maker have been highly prized before but, somehow, this seems to have faded away. (I know that every generation complains about this but, with our media saturation and our near-instantaneous communication, I think that the impact of negative feedback and bashing has a far wider reach, as well as being less focused on debate and more on cruelty, destruction and brutality.)

Let me give you an example. I am an artist, across a few different outlets but mainly writing and design, and I am creating a manifesto to describe my intentions in the artistic space, my motives in doing so, and my views on the fusion between creativity and the more rigid aspects of my discipline. The reaction to this, if I tell people, is predominantly negative. Firstly, due to a certain famous manifesto, most people assume that I am making some sort of revolutionary political statement. (The book “100 Artistic Manifestos” is an excellent reference to get a different view on this.)  Secondly, most people assume that I am somehow incapable of doing this – I suspect it’s because they believe that my job is me or that Computer Scientists can’t be creative. The general reaction is one of “knocking”, a gentle form of dismissive undermining common in Australia, but this is just a polite version of bashing. People don’t believe I can do this and have no problem expressing this in a variety of ways. Fortunately, I’ve reached the point in my career and my art that the need to write a manifesto is based on a desire to explain and to share, so people not understanding why I would do it just tells me that I need to do it. (Of course, calling yourself an artist is a hard one, as well. Am I published? No. Do I have any works on display? No. Do I make my living from it? No. Am I driven to create art? Yes. By my definition, I’m an artist. If I ever sell two paintings, of any kind, I’ve doubled Van Gogh’s lifetime sales. 🙂 )

This is the environment in which my students are learning and growing – and it’s a dark one. If I have noted nothing else from working with the young, it is that they are amazingly fragile at some points. The moments that you have to work with people, when they feel comfortable enough to be open and honest with you, are surprisingly few and far between – being cruel, taking a cheap shot, not having the time, cutting them down, not listening… it’ll have an effect, alright, and it may even be an effect that stays with that student for life. Going back over your memory of your teachers and lecturers, I bet you can remember every single one that changed your life, whether for good or for ill.

I don’t really want to harden my students, to make them into living armour, because I think that is really going to get in the way of them being people. Yes, I need them to be resilient but that’s a very different thing to rigid or tough. I need them to be able to commit to a particular set of ideas, that they choose, and to be able to withstand reasonable argument and debate, because this is the burden of the critical thinker. But I’m always worried that making them insensitive to criticism risks making them easily manipulable and ignorant of useful sources. It’s far too easy to respond to people you see as bashers with bashing – Richard Dawkins and Christopher Hitchens both spring to mind as people who wield words and ideas as weapons in an (on occasion) unnecessarily cruel, dismissive or self-satisfied way. There is a particular smugness of “basher-bashing” that is as repellent as the original action and this is also not a great way to train people that you wish to be out there, sharing and discussing ideas. If I wanted repellently smug and self-serving prose, I’d read Jeremy Clarkson, who is (at least) occasionally funny.

The obvious rejoinder to this is that “well, we need people on our side who are as tough as the opponents” and, frankly, I don’t buy it. That sounds more like revenge to me, with a side order of schaudenfreude. If we don’t act top stop it, then we make an environment in which bashing is tolerated and, if we do that, then the most successful basher will win. I’ll tell you right now that it won’t have to be the person who is smartest, most correct, most well-prepared – it is far more likely that it is the person who is willing to be the most cruel, the utterly vindictive and the inescapable persecutor who will win that battle.

So, longwindedly, I complete agree with Liz and want to finish by emphasising the start of her quote: “How we respond to young people is vitally important. How a parent or teacher responds is so important to the self-esteem of a child/student. There is rarely a call for being brutally blunt or thoughtlessly cruel.”

I am convinced that the majority of educators and parents are doing everything that needs to be done to give a good environment, but we also have to look at the world around us and ask how we can make that better.