acec 2012 was designed to be a cross-University event (that’s the whole point of the conventicles, they bring together people from a region) and we had a paper from the University of South Australia: ‘”It’s all about the people”; building cultural competence in IT graduates’ by Andrew Duff, Kathy Darzanos and Mark Osborne. Andrew and Kathy came along to present and the paper was very well received, because it dealt with an important need and a solid solution to address that need, which was inclusive, insightful and respectful.
For those who are not Australians, it is very important to remember that the original inhabitants of Australia have not fared very well since white settlement and that the apology for what happened under many white governments, up until very recently, was only given in the past decade. There is still a distance between the communities and the overall process of bringing our communities together is referred to as reconciliation. Our University has a reconciliation statement and certain goals in terms of representation in our staff and student bodies that reflect percentages in the community, to reduce the underrepresentation of indigenous Australians and to offer them the same opportunities. There are many challenges facing Australia, and the health and social issues in our indigenous communities are often exacerbated by years of poverty and a range of other issues, but some of the communities have a highly vested interest in some large-scale technical, ICT and engineering solutions, areas where indigenous Australians are generally not students. Professor Lester Irabinna Rigney, the Dean of Aboriginal Education, identified the problem succinctly at a recent meeting: when your people live on land that is 0.7m above sea level, a 0.9m sea-level rise starts to become of concern and he would really like students from his community to be involved in building the sea walls that address this, while we look for other solutions!
Andrea, Kathy and Mark’s aim was to share out the commitment to reconciliation across the student body, making this a whole of community participation rather than a heavy burden for a few, under the guiding statement that they wanted to be doing things with the indigenous community, rather than doing things to them. There’s always a risk of premature claiming of expertise, where instead of working with a group to find out what they want, you walk in and tell them what they need. For a whole range of very good and often heartbreaking reasons, the Australian indigenous communities are exceedingly wary when people start ordering them about. This was the first thing I liked about this approach: let’s not make the same mistakes again. The authors were looking for a way to embed cultural awareness and the process of reconciliation into the curriculum as part of an IT program, sharing it so that other people could do it and making it practical.
Their key tenets were:
- It’s all about the diverse people. They developed a program to introduce students to culture, to give them more than one world view of the dominant culture and to introduce knowledge of the original Australians. It’s an important note that many Australians have no idea how to use certain terms or cultural items from indigenous culture, which of course hampers communication and interaction.
For the students, they were required to put together an IT proposal, working with the indigenous community, that they would implement in the later years of their degree. Thus, it became part of the backbone of their entire program.
- Doing with [people], not to [people]. As discussed, there are many good reasons for this. Reduce the urge to be the expert and, instead, look at existing statements of right and how to work with other peplum, such as the UN rights of indigenous people and the UniSA graduate attributes. This all comes together in the ICUP – Indigenous Content in Undergraduate Program
How do we deal with information management in another culture? I’ve discussed before the (to many) quite alien idea that knowledge can reside with one person and, until that person chooses or needs to hand on that knowledge, that is the person that you need. Now, instead of demanding knowledge and conformity to some documentary standard, you have to work with people. Talking rather than imposing, getting the client’s genuine understanding of the project and their need – how does the client feel about this?
Not only were students working with indigenous people in developing their IT projects, they were learning how to work with other peoples, not just other people, and were required to come up with technologically appropriate solutions that met the client need. Not everyone has infinite power and 4G LTE to run their systems, nor can everyone stump up the cash to buy an iPhone or download apps. Much as programming in embedded systems shakes students out of the ‘infinite memory, disk and power’ illusion, working with other communities in Australia shakes them out of the single worldview and from the, often disrespectful, way that we deal with each other. The core here is thinking about different communities and the fact that different people have different requirements. Sometimes you have to wait to speak to the right person, rather than the available person.
The online forum has four questions that students have to find a solution to, where the forum is overseen by an indigenous tutor. The four questions are:
- What does culture mean to you?
- Post a cultural artefact that describes your culture?
- I came here to study Computer Science – not Aboriginal Australians?
- What are some of the differences between Aboriginal and non-Aboriginal Australians?
The first two are amazing questions – what is your answer to question number 2? The second pair of questions are more challenging and illustrate the bold and head-on approach of this participative approach to reconciliation. Reconciliation between all of the Australian communities requires everyone to be involved and, being honest, questions 3 and 4 are going to open up some wounds, drag some silly thinking out into the open but, most importantly, allow us to talk through issues of concern and confusion.
I suspect that many people can’t really answer question 4 without referring back to mid-50s archetypal depictions of Australian Aborigines standing on one leg, looking out over cliffs, and there’s an excellent ACMI (Australian Centre for the Moving Image) exhibit in Melbourne that discusses this cultural misappropriation and stereotyping. One of the things that resonated with me is that asking these questions forces people to think about these things, rather than repeating old mind grooves and received nonsense overheard in pubs, seen on TV and heard in racist jokes.
I was delighted that this paper was able to be presented, not least because the goal of the team is to share this approach in the hope of achieving even greater strides in the reconciliation process. I hope to be able to bring some of it to my Uni over the next couple of years.