Promoting acceptance by understanding people.

Let me start by putting up a picture of some people celebrating!

Wow, that's a really happy group of people!

Wow, that’s a really happy group of people!

My first confession is that the ‘acceptance’ I’m talking about is for academic and traditional fiction publishing. The second confession is that I have attempted to manipulate you into clicking through by using a carefully chosen title and presented image. This is to lead off with the point I wish to make today: we are a mess of implicit and explicit cognitive biases and to assume that we have anything approximating a fair evaluation mechanism to get work published is to, sadly, be making a far reaching assumption.

If you’ve read this far, my simple takeaway is “If people don’t even start reading your work with a positive frame of mind and a full stomach, your chances of being accepted are dire.”

If you want to hang around my argument is going to be simple. I’m going to demonstrate that, for much simpler assessments than research papers or stories, simple cognitive biases have a strong effect. I’m going to follow this and indicate how something as simple as how hungry you are can affect your decision making. I’m then going to identify a difference between scientific publishing and non-scientific publishing in terms of feedback and why expecting that we will continue to get good results from both approaches is probably too optimistic. I am going to make some proposals as to how we might start thinking about a fix, but only to start discussion because my expertise in non-academic publishing is not all that deep and limited by not being an editor or publisher!

[Full disclosure: I am happily published in academia but I am yet to be accepted for publication in non-academic approaches. I am perfectly comfortable with this so please don’t read sour grapes into this argument. As you’ll see, with the approaches I propose, I would in fact strip myself of some potential bias privileges!]

I’ve posted before on an experiment [1] where the only change to the qualifications of a prospective lab manager was to take the name from male to female. The ‘female’ version of this CV got offered less money, less development support and was ‘obviously’ less qualified. And this effect occurred whether the assessor was a man or a woman. This is the pretty much the gold standard for experiments of this type because it reduced any possibility of someone acting out of character because they knew what the experiment was trying to prove. There’s a lot of discussion in fiction at the moment about gendered bias, as well as academia. You’re probably aware of the Bechdel Test, which simply asks if there are two named women in a film who talk to each other about something other than men, and how often the mainstream media fails that test. But let’s look at something else. Antony LaPaglia tells a story that he used to get pulled up on his American accent whenever anyone knew that he was Australian. So he started passing as American. Overnight, complaints about his accent went away.

Compared to assessing a manuscript, reading a CV, bothering to put in two woman with names and a story, and spotting an accent are trivial and yet we can’t get these right without bias.

There’s another thing called the Matthew Effect, which basically says that the more you have, the more you’re going to get (terrible paraphrasing). Thus, the first paper in a field will be one of the most cited, people are comfortable giving opportunities to people who have used them well before, and so on. It even shows up in graph theory, where the first group of things connected together tend to become the most connected!

So, we have lots of examples of bias that comes in, if we know enough about someone that the bias can engage. And, for most people who aren’t trying to be discriminatory, it’s actually completely unconscious. Really? You don’t think you’d notice?

Let’s look at the hunger argument. An incredible study [2] (Economist link for summary) shows that Israeli judges are less likely to grant parole, the longer they’ve waited since they ate, even when taking other factors into account. Here’s a graph. Those big dips are meal breaks.

Perhaps don't schedule your hearing for just before lunch...

Perhaps don’t schedule your hearing for just before lunch…

When confronted with that terrifying graph, the judges were totally unaware of it. The people in the court every day hadn’t noticed it. The authors of the study looked at a large number of factors and found some things that you’d expect in terms of sentencing but the meal break plunges surprised everyone because they had never thought to look for it. The good news is that, most days, the most deserving will still get paroled but, and it’s a big but, you still have to wonder about the people who should have been given parole who were denied because of timing and also the people who were paroled who maybe should not have been.

So what distinguishes academia and non-academic publishing? Shall we start by saying that, notionally, many parts of academic publishing subscribe to the Popperian model of development where we expose ideas to our colleagues and they tear at them like deranged wolves until we fashion truth? As part of that, we expect to get reviews from almost all submissions, whether accepted or not, because that is how we build up academic consensus and find out new things. Actual publication allows you to put your work out to everyone else where they can read it, work with it or use it to fashion a counter-claim.

In non-academic publishing, the publisher wants something that is saleable in the target market and the author wants to provide this. The author probably also wants to make some very important statements about truth, beauty, the lizard people or anything else (much as in academic publishing, the spread of ideas is crucial). However, from a publisher’s perspective, they are not after peer-verified work of sufficient truth, they are after something that matches their needs in order to publish it, most likely for profit.

Both are directly or indirectly prestige markers and often have some form of financial rewards, as well as some truth/knowledge construction function. Non-academic authors publish to eat, academic authors publish to keep their jobs or get tenure (often enough to allow you to eat). But the key difference is the way that feedback is given because an academic journal that gave no feedback would have trouble staying in business (unless it had incredible acceptance already, see Matthew Effect) because we’re all notionally building knowledge. But “no feedback” is the default in other publishing.

When I get feedback academically, I can quickly work out several things:

  1. Is the reviewer actually qualified to review my work? If someone doesn’t have the right background, they start saying things like surely when they mean I don’t know, and it quickly tells you that this review will be uninformative.
  2. Has the reviewer actually read the work? I would ask all the academics reading this to send me $1 if they’ve ever been told to include something that is obviously in the paper and takes up 1-2 pages already, except I am scared of the tax and weight implications.
  3. How the feedback can be useful. Good feedback is great. It spots holes, it reinforces bridges, it suggests new directions.
  4. If I want to publish in that venue again. If someone can’t organise their reviewers and oversee the reviews properly? I’m not going to get what I need to do good work. I should go and publish elsewhere.

My current exposure to non-academic publishing has been: submit story, wait, get rejection. Feedback? “Not suitable for us but thank you for your interest”, “not quite right for us”,”I’m going to pass on this”. I should note that the editors have all been very nice, timely (scarily so, in some cases) and all of my interactions have been great – my problem is mechanistic, not personal. I should clearly state that I assume that point 1 from above holds for all non-academic publishing, that is that the editors have chosen someone to review in a genre that they don’t actually hate and know something about. So 1 is fine. But 2 is tricky when you get no feedback.

But that tricky #2, “Has the reviewer actually read the work”, in the context of my previous statements really becomes “HOW has the reviewer read my work?” Is there an informal ordering of people you think you’ll enjoy to newbies, even unconsciously? How hungry is the reviewer when they’re working? Do they clear up ‘simple checks’ just before lunch? In the absence of feedback, I can’t assess the validity of the mechanism. I can’t improve the work with no feedback (step 3) and I’m now torn as to whether this story was bad for a given venue or whether my writing is just so awful that I should never darken their door again! (I accept, dear reader, that this may just be the sad truth and they’re all too scared to tell me.)

Let me remind you that implicit bias is often completely unconscious and many people are deeply surprised when they discover what they have been doing. I imagine that there are a number of reviewers reading this who are quite insulted. I certainly don’t mean to offend but I will ask if you’ve sat down and collected data on your practice. If you have, I would really love to see it because I love data! But, if what you have is your memory of trying to be fair… Many people will be in denial because we all like to think we’re rational and fair decision makers. (Looks back at those studies. Umm.)

We can deal with some aspects of implicit bias by using blind review systems, where the reviewer only sees the work and we remove any clues as to who wrote it. In academia this can get hard because some people’s contributed signature is so easy to see but it is still widely used. (I imagine it’s equally hard for well known writers.) This will, at least, remove gender bias and potentially reduce the impact of “famous people”, unless they are really distinctive. I know that a blinding process isn’t happening in all of the parts of non-academic publishing because my name is all over my manuscripts. (I must note that there are places that use blind submission, such as Andromeda Spaceways Inflight Magazine, for initial reading, which is a great start.) Usually, when I submit, my covering letter has to clearly state my publication history. This is the very opposite of a blind process because I am being asked to rate myself for Matthew Effect scaling every time I submit!

(There are also some tips and tricks in fiction, where your rejections can be personalised, yet contain no improvement information. This is still “a better rejection” but you have to know this from elsewhere because it’s not obvious. Knowing better writers is generally the best way to get to know about this. Transparency is not high, here.)

The timing one is harder because it requires two things: multiple reviewers and a randomised reading schedule, neither of which take into account the shoe string budgets and volunteer workforce associated with much of fiction publishing. Ideally, an anonymised work gets read 2-3 times, at different times relative to meals and during the day, taking into account the schedule of the reader. Otherwise, that last manuscript you reject before rushing home at 10pm to reheat a stale bagel? It would have to be Hemingway to get accepted. And good Hemingway at that.

And I’d like to see randomised reading applied across academic publishing as well. And we keep reviewing it until we actually reach a consensus. I’ve been on a review panel recently where we had two ‘accepts’, two ‘mehs’ and two ‘kill it with fires’ for the same paper. After group discussion, we settled for ‘a weak accept/strong meh’. Why? Because the two people who had rated it right down weren’t really experts so didn’t recognise what was going on. Why were they reviewing? Because it’s part of the job. So don’t think I’m going after non-academic publishing here. I’m exposing problems in both because I want to try and fix both.

But I do recognise that the primary job of non-academic publishing is getting people to read the publication, which means targeting saleable works. Can we do this in a way that is more systematic than “I know good writing when I see it” because (a) that doesn’t scale and (b) the chances of that aligning across more than two people is tiny.

This is where technological support can be invaluable. Word counting, spell checking and primitive grammar checking are all the dominion of the machine, as is plagiarism detection on existing published works. So step one is a brick wall that says “This work has not been checked against our submissions standards: problems are…” and this need not involve a single human (unless you are trying to spellcheck The Shugenkraft of Berzxx, in which case have a tickbox for ‘Heavy use of neologisms and accents’.) Plagiarism detection is becoming more common in academic writing and it saves a lot of time because you don’t spend it reading lifted work. (I read something that was really familiar and realised someone had sent me some of my own work with their name on it. Just… no.)

What we want is to go from a flood, to a river, then to manage that river and direct it to people who can handle a stream at a time. Human beings should not be the cogs and failure points in the high volume non-academic publishing industry.

Stripping names, anonymising and randomly distributing work is fairly important if we want to remove time biases. Even the act of blinding and randomising is going to reduce the chances that the same people get the same good or bad slots. We are partially systematic. Almost everyone in the industry is overworked, doing vast and wonderful things and, in the face of that, tired and biassed behaviour becomes more likely.

The final thing that would be useful is something alone the lines of a floating set of check boxes that sit with the document, if it’s electronic. (On paper, have a separate sheet that you can scan in once it’s filled in and then automatically extract the info.) What do you actually expect? What is this work/story not giving you? Is it derivative work? Is it just all talk and no action? Is it too early and just doesn’t go anywhere? Separating documents from any form of feedback automation (or expecting people to type sentences) is going to slow things down and make it impossible to give feedback. Every publishing house has a list of things not to do, let’s start with the 10 worst of those and see how many more we can get onto the feedback screen.

I am thinking of an approach that makes feedback an associated act of reading and can then be sent, with accept or reject, in the same action. Perhaps it has already been created and is in use in fine publishing houses, but my work hasn’t hit a bar where I even get that feedback? I don’t know. I can see that distributed editorial boards, like Andromeda, are obviously taking steps down this path because they have had to get good at shunting stuff around at scale and I would love to know how far they’ve got. For me, a mag that said “We will always give you even a little bit of feedback” will probably get all of my stuff first. (Not that they want it but you get the idea.)

I understand completely that publishers are under no obligation whatsoever to do this. There is no right to feedback nor is there an expectation outside of academia. But if we want good work, then I think I’ve already shown that we are probably missing out on some of it and, by not providing feedback, some (if not many) of those stories will vanish, never worked on again, never seen again, because the authors have absolutely no guidance on how to change their work.

I have already discussed mocking up a system, building from digital humanist approaches and using our own expertise, with one of my colleagues and we hope to start working on something soon. But I’d rather build something that works for everyone and lets publishers get more good work, authors recognised when they get it right, and something that brings more and more new voices into the community. Let me know if it’s already been written or take me to school in the comments below. I can’t complain about lack of feedback and then ignore it when I get it!

[1] PNAS, vol. 109 no. 41, Corinne A. Moss-Racusin, 16474–16479, doi: 10.1073/pnas.1211286109

[2] PNAS vol. 108 no. 17, Shai Danziger, 6889–6892, doi: 10.1073/pnas.1018033108


Musings of an Amateur Mythographer I: Islands of Certainty in a Sea of Confusion

If that's the sea of confusion, I'll be floating in it for a while. (Wikipedia - Mokoli'i)

If that’s the sea of confusion, I’ll be floating in it for a while. (Wikipedia – Mokoli’i)

I’ve been doing a lot of reading recently on the classification of knowledge, the development of scientific thinking, the ways different cultures approach learning, and the relationship between myths and science. Now, some of you are probably wondering why I can’t watch “Agents of S.H.I.E.L.D.” like a normal person but others of you have already started to shift uneasily because I’ve talked about a relationship between myths and science, as if we do not consider science to be the natural successor to preceding myths. Well, let me go further. I’m about to start drawing on thinking on myths and science and even how the myths that teach us about the importance of evidence, the foundation of science, but for their own purposes.

Why?

Because much of what we face as opposition in educational research are pre-existing stereotypes and misconceptions that people employ, where there’s a lack of (and sometimes in the face of) evidence. Yet this collection of beliefs is powerful because it prevents people from adopting verified and validated approaches to learning and teaching. What can we call these? Are these myths? What do I even mean by that term?

It’s important to realise that the use of the term myth has evolved from earlier, rather condescending, classifications of any culture’s pre-scientific thinking as being dismissively primitive and unworthy of contemporary thought. This is a rich topic by itself but let me refer to Claude Lévi-Strauss and his identification of myth as being a form of thinking and classification, rather than simple story-telling, and thus proto-scientific, rather than anti-scientific. I note that I have done the study of mythology a grave disservice with such an abbreviated telling. Further reading here to understand precisely what Lévi-Strauss was refuting could involve Tylor, Malinowski, and Lévy-Bruhl. This includes rejecting a knee-jerk classification of a less scientifically advanced people as being emotional and practical, rather than (even being capable of) being intellectual. By moving myth forms to an intellectual footing, Lévi-Strauss allows a non-pejorative assessment of the potential value of myth forms.

In many situations, we consider myth and folklore as the same thing, from a Western post-Enlightenment viewpoint, only accepting those elements that we can validate. Thus, we choose not to believe that Olympus holds the Greek Pantheon as we cannot locate the Gods reliably, but the pre-scientific chewing of willow bark to relieve pain was validated once we constructed aspirin (and willow bark tea). It’s worth noting that the early location of willow bark as part of its scientific ‘discovery’ was inspired by an (effectively random) approach called the doctrine of signatures, which assumed that the cause and the cure of diseases would be located near each other. The folkloric doctrine of signatures led the explorers to a plant that tasted like another one but had a different use.

Myth, folklore and science, dancing uneasily together. Does this mean that what we choose to call myth now may or may not be myth in the future? We know that when to use it, to recommend it, in our endorsed and academic context is usually to require it to become science. But what is science?

Karl Popper’s (heavily summarised) view is that we have a set of hypotheses that we test to destruction and this is the foundation of our contemporary view of science. If the evidence we have doesn’t fit the hypothesis then we must reject the hypothesis. When we have enough evidence, and enough hypotheses, we have a supported theory. However, this has a natural knock-on effect in that we cannot actually prove anything, we just have enough evidence to support the hypothesis. Kuhn (again, heavily summarised) has a model of “normal science” where there is a large amount of science as in Popper’s model, incrementing a body of existing work, but there are times when this continuity gives way to a revolutionary change. At these times, we see an accumulation of contradictory evidence that illustrates that it’s time to think very differently about the world. Ultimately, we discover the need for a new coherency, where we need new exemplars to make the world make sense. (And, yes, there’s still a lot of controversy over this.)

Let me attempt to bring this all together, finally. We, as humans, live in a world full of information and some of it, even in our post-scientific world, we incorporate into our lives without evidence and some we need evidence to accept. Do you want some evidence that we live our lives without, or even in spite of, evidence? The median length for a marriage in the United States is 11 years and 40-50% of marriages will end in divorce yet many still swear ‘until death do us part’ or ‘all of my days’. But the myth of ‘marriage forever’ is still powerful. People have children, move, buy houses and totally change their lives based on this myth. The actions that people take here will have a significant impact on the world around them and yet it seems at odd with the evidence. (Such examples are not uncommon and, in a post-scientific revolution world, must force us to consider earlier suggestions that myth-based societies move seamlessly to a science-based intellectual utopia. This is why Lévi-Strauss is interesting to read. Our evidence is that our evidence is not sufficient evidence, so we must seek to better understand ourselves.) Even those components of our shared history and knowledge that are constructed to be based on faith, such as religion, understand how important evidence is to us. Let me give an example.

In the fourth book of the New Testament of the Christian Bible, the Gospel of John, we find the story of the Resurrection of Lazarus. Lazarus is sick and Jesus Christ waits until he dies to go to where he is buried and raise him. Jesus deliberately delays because the glory to the Christian God will be far greater and more will believe, if Lazarus is raised from the dead, rather than just healed from illness. Ultimately, and I do not speak for any religious figure or God here, anyone can get better from an illness but to be raised from the dead (currently) requires a miracle. Evidence, even in a book written for the faithful and to build faith, is important to humans.

We also know that there is a very large amount of knowledge that is accepted as being supported by evidence but the evidence is really anecdotal, based on bias and stereotype, and can even be distorted through repetition. This is the sea of confusion that we all live in. The scientific method (Popper) is one way that we can try to find firm ground to stand on but, if Kuhn is to be believed, there is the risk that one day we stand on the islands and realise that the truth was the sea all along. Even with Popper, we risk standing on solid ground that turns out to be meringue. How many of these changes can one human endure and still be malleable and welcoming in the face of further change?

Our problem with myth is when it forces us to reject something that we can demonstrate to be both valuable and scientifically valid because, right now, the world that we live in is constructed on scientific foundations and coherence is maintained by adding to those foundations. Personally, I don’t believe that myth and science have to be at odds (many disagree with me, including Richard Dawkins of course), and that this is an acceptable view as they are already co-existing in ways that actively shape society, for both good and ill.

Recently I made a comment on MOOCs that contradicted something someone said and I was (quite rightly) asked to provide evidence to support my assertions. That is the post before this one and what you will notice is that I do not have a great deal of what we would usually call evidence: no double-blind tests, no large-n trials with well-formed datasets. I had some early evidence of benefit, mostly qualitative and relatively soft, but, and this is important to me, what I didn’t have was evidence of harm. There are many myths around MOOCs and education in general. Some of them fall into the realm of harmful myths, those that cause people to reject good approaches to adhere to old and destructive practices. Some of them are harmful because they cause us to reject approaches that might work because we cannot find the evidence we need.

I am unsurprised that so many people adhere to folk pedagogy, given the vast amounts of information out there and the natural resistance to rejecting something that you think works, especially when someone sails in and tells you’ve been wrong for years. The fact that we are still discussing the nature of myth and science gives insight into how complicated this issue is.

I think that the path I’m on could most reasonably be called that of the mythographer, but the cataloguing of the edges of myth and the intersections of science is not in order to condemn one or the other but to find out what the truth is to the best of our knowledge. I think that understanding why people believe what they believe allows us to understand what they will need in order to believe something that is actually, well, true. There are many articles written on this, on the difficulty of replacing one piece of learning with another and the dangers of repetition in reinforcing previously-held beliefs, but there is hope in that we can construct new elements to replace old information if we are careful and we understand how people think.

We need to understand the delicate relationships between myth, folklore and science, our history as separate and joined peoples, if only to understand when we have achieved new forms of knowing. But we also need to be more upfront about when we believe we have moved on, including actively identifying areas that we have labelled as “in need of much more evidence” (such as learning styles, for example) to assist people in doing valuable work if they wish to pursue research.

I’ll go further. If we have areas where we cannot easily gain evidence, yet we have competing myths in that space, what should we do? How do we choose the best approach to achieve the most effective educational outcomes? I’ll let everyone argue in the comments for a while and then write that as the next piece.


Designing a MOOC: how far did it reach? #csed

Mark Guzdial posted over on his blog on “Moving Beyond MOOCS: Could we move to understanding learning and teaching?” and discusses aspects (that still linger) of MOOC hype. (I’ve spoken about MOOCs done badly before, as well as recording the thoughts of people like Hugh Davis from Southampton.) One of Mark’s paragraphs reads:

“The value of being in the front row of a class is that you talk with the teacher.  Getting physically closer to the lecturer doesn’t improve learning.  Engagement improves learning.  A MOOC puts everyone at the back of the class, listening only and doing the homework”

My reply to this was:

“You can probably guess that I have two responses here, the first is that the front row is not available to many in the real world in the first place, with the second being that, for far too many people, any seat in the classroom is better than none.

But I am involved in a, for us, large MOOC so my responses have to be regarded in that light. Thanks for the post!”

Mark, of course, called my bluff and responded with:

“Nick, I know that you know the literature in this space, and care about design and assessment. Can you say something about how you designed your MOOC to reach those who would not otherwise get access to formal educational opportunities? And since your MOOC has started, do you know yet if you achieved that goal — are you reaching people who would not otherwise get access?”

So here is that response. Thanks for the nudge, Mark! The answer is a bit long but please bear with me. We will be posting a longer summary after the course is completed, in a month or so. Consider this the unedited taster. I’m putting this here, early, prior to the detailed statistical work, so you can see where we are. All the numbers below are fresh off the system, to drive discussion and answering Mark’s question at, pretty much, a conceptual level.

First up, as some background for everyone, the MOOC team I’m working with is the University of Adelaide‘s Computer Science Education Research group, led by A/Prof Katrina Falkner, with me (Dr Nick Falkner), Dr Rebecca Vivian, and Dr Claudia Szabo.

I’ll start by noting that we’ve been working to solve the inherent scaling issues in the front of the classroom for some time. If I had a class of 12 then there’s no problem in engaging with everyone but I keep finding myself in rooms of 100+, which forces some people to sit away from me and also limits the number of meaningful interactions I can make to individuals in one setting. While I take Mark’s point about the front of the classroom, and the associated research is pretty solid on this, we encountered an inherent problem when we identified that students were better off down the front… and yet we kept teaching to rooms with more student than front. I’ll go out on a limb and say that this is actually a moral issue that we, as a sector, have had to look at and ignore in the face of constrained resources. The nature of large spaces and people, coupled with our inability to hover, means that we can either choose to have a row of students effectively in a semi-circle facing us, or we accept that after a relatively small number of students or number of rows, we have constructed a space that is inherently divided by privilege and will lead to disengagement.

So, Katrina’s and my first foray into this space was dealing with the problem in the physical lecture spaces that we had, with the 100+ classes that we had.

Katrina and I published a paper on “contributing student pedagogy” in Computer Science Education 22 (4), 2012, to identify ways for forming valued small collaboration groups as a way to promote engagement and drive skill development. Ultimately, by reducing the class to a smaller number of clusters and making those clusters pedagogically useful, I can then bring the ‘front of the class’-like experience to every group I speak to. We have given talks and applied sessions on this, including a special session at SIGCSE, because we think it’s a useful technique that reduces the amount of ‘front privilege’ while extending the amount of ‘front benefit’. (Read the paper for actual detail – I am skimping on summary here.)

We then got involved in the support of the national Digital Technologies curriculum for primary and middle school teachers across Australia, after being invited to produce a support MOOC (really a SPOC, small, private, on-line course) by Google. The target learners were teachers who were about to teach or who were teaching into, initially, Foundation to Year 6 and thus had degrees but potentially no experience in this area. (I’ve written about this before and you can find more detail on this here, where I also thanked my previous teachers!)

The motivation of this group of learners was different from a traditional MOOC because (a) everyone had both a degree and probable employment in the sector which reduced opportunistic registration to a large extent and (b) Australian teachers are required to have a certain number of professional development (PD) hours a year. Through a number of discussions across the key groups, we had our course recognised as PD and this meant that doing our course was considered to be valuable although almost all of the teachers we spoke to were furiously keen for this information anyway and my belief is that the PD was very much ‘icing’ rather than ‘cake’. (Thank you again to all of the teachers who have spent time taking our course – we really hope it’s been useful.)

To discuss access and reach, we can measure teachers who’ve taken the course (somewhere in the low thousands) and then estimate the number of students potentially assisted and that’s when it gets a little crazy, because that’s somewhere around 30-40,000.

In his talk at CSEDU 2014, Hugh Davis identified the student groups who get involved in MOOCs as follows. The majority of people undertaking MOOCs were life-long learners (older, degreed, M/F 50/50), people seeking skills via PD, and those with poor access to Higher Ed. There is also a small group who are Uni ‘tasters’ but very, very small. (I think we can agree that tasting a MOOC is not tasting a campus-based Uni experience. Less ivy, for starters.) The three approaches to the course once inside were auditing, completing and sampling, and it’s this final one that I want to emphasise because this brings us to one of the differences of MOOCs. We are not in control of when people decide that they are satisfied with the free education that they are accessing, unlike our strong gatekeeping on traditional courses.

I am in total agreement that a MOOC is not the same as a classroom but, also, that it is not the same as a traditional course, where we define how the student will achieve their goals and how they will know when they have completed. MOOCs function far more like many people’s experience of web browsing: they hunt for what they want and stop when they have it, thus the sampling engagement pattern above.

(As an aside, does this mean that a course that is perceived as ‘all back of class’ will rapidly be abandoned because it is distasteful? This makes the student-consumer a much more powerful player in their own educational market and is potentially worth remembering.)

Knowing these different approaches, we designed the individual subjects and overall program so that it was very much up to the participant how much they chose to take and individual modules were designed to be relatively self-contained, while fitting into a well-designed overall flow that built in terms of complexity and towards more abstract concepts. Thus, we supported auditing, completing and sampling, whereas our usual face-to-face (f2f) courses only support the first two in a way that we can measure.

As Hugh notes, and we agree through growing experience, marking/progress measures at scale are very difficult, especially when automated marking is not enough or not feasible. Based on our earlier work in contributing collaboration in the class room, for the F-6 Teacher MOOC we used a strong peer-assessment model where contributions and discussions were heavily linked. Because of the nature of the cohort, geographical and year-level groups formed who then conducted additional sessions and produced shared material at a slightly terrifying rate. We took the approach that we were not telling teachers how to teach but we were helping them to develop and share materials that would assist in their teaching. This reduced potential divisions and allows us to establish a mutually respectful relationship that facilitated openness.

(It’s worth noting that the courseware is creative commons, open and free. There are people reassembling the course for their specific take on the school system as we speak. We have a national curriculum but a state-focused approach to education, with public and many independent systems. Nobody makes any money out of providing this course to teachers and the material will always be free. Thank you again to Google for their ongoing support and funding!)

Overall, in this first F-6 MOOC, we had higher than usual retention of students and higher than usual participation, for the reasons I’ve outlined above. But this material was for curriculum support for teachers of young students, all of whom were pre-programming, and it could be contained in videos and on-line sharing of materials and discussion. We were also in the MOOC sweet-spot: existing degreed learners, PD driver, and their PD requirement depended on progressive demonstration on goal achievement, which we recognised post-course with a pre-approved certificate form. (Important note: if you are doing this, clear up how the PD requirements are met and how they need to be reported back, as early on as you can. It meant that we could give people something valuable in a short time.)

The programming MOOC, Think. Create. Code on EdX, was more challenging in many regards. We knew we were in a more difficult space and would be more in what I shall refer to as ‘the land of the average MOOC consumer’. No strong focus, no PD driver, no geographically guaranteed communities. We had to think carefully about what we considered to be useful interaction with the course material. What counted as success?

To start with, we took an image-based approach (I don’t think I need to provide supporting arguments for media-driven computing!) where students would produce images and, over time, refine their coding skills to produce and understand how to produce more complex images, building towards animation. People who have not had good access to education may not understand why we would use programming in more complex systems but our goal was to make images and that is a fairly universally understood idea, with a short production timeline and very clear indication of achievement: “Does it look like a face yet?”

In terms of useful interaction, if someone wrote a single program that drew a face, for the first time – then that’s valuable. If someone looked at someone else’s code and spotted a bug (however we wish to frame this), then that’s valuable. I think that someone writing a single line of correct code, where they understand everything that they write, is something that we can all consider to be valuable. Will it get you a degree? No. Will it be useful to you in later life? Well… maybe? (I would say ‘yes’ but that is a fervent hope rather than a fact.)

So our design brief was that it should be very easy to get into programming immediately, with an active and engaged approach, and that we have the same “mostly self-contained week” approach, with lots of good peer interaction and mutual evaluation to identify areas that needed work to allow us to build our knowledge together. (You know I may as well have ‘social constructivist’ tattooed on my head so this is strongly in keeping with my principles.) We wrote all of the materials from scratch, based on a 6-week program that we debated for some time. Materials consisted of short videos, additional material as short notes, participatory activities, quizzes and (we planned for) peer assessment (more on that later). You didn’t have to have been exposed to “the lecture” or even the advanced classroom to take the course. Any exposure to short videos or a web browser would be enough familiarity to go on with.

Our goal was to encourage as much engagement as possible, taking into account the fact that any number of students over 1,000 would be very hard to support individually, even with the 5-6 staff we had to help out. But we wanted students to be able to develop quickly, share quickly and, ultimately, comment back on each other’s work quickly. From a cognitive load perspective, it was crucial to keep the number of things that weren’t relevant to the task to a minimum, as we couldn’t assume any prior familiarity. This meant no installers, no linking, no loaders, no shenanigans. Write program, press play, get picture, share to gallery, winning.

As part of this, our support team (thanks, Jill!) developed a browser-based environment for Processing.js that integrated with a course gallery. Students could save their own work easily and share it trivially. Our early indications show that a lot of students jumped in and tried to do something straight away. (Processing is really good for getting something up, fast, as we know.) We spent a lot of time testing browsers, testing software, and writing code. All of the recorded materials used that development environment (this was important as Processing.js and Processing have some differences) and all of our videos show the environment in action. Again, as little extra cognitive load as possible – no implicit requirement for abstraction or skills transfer. (The AdelaideX team worked so hard to get us over the line – I think we may have eaten some of their brains to save those of our students. Thank you again to the University for selecting us and to Katy and the amazing team.)

The actual student group, about 20,000 people over 176 countries, did not have the “built-in” motivation of the previous group although they would all have their own levels of motivation. We used ‘meet and greet’ activities to drive some group formation (which worked to a degree) and we also had a very high level of staff monitoring of key question areas (which was noted by participants as being very high for EdX courses they’d taken), everyone putting in 30-60 minutes a day on rotation. But, as noted before, the biggest trick to getting everyone engaged at the large scale is to get everyone into groups where they have someone to talk to. This was supposed to be provided by a peer evaluation system that was initially part of the assessment package.

Sadly, the peer assessment system didn’t work as we wanted it to and we were worried that it would form a disincentive, rather than a supporting community, so we switched to a forum-based discussion of the works on the EdX discussion forum. At this point, a lack of integration between our own UoA programming system and gallery and the EdX discussion system allowed too much distance – the close binding we had in the R-6 MOOC wasn’t there. We’re still working on this because everything we know and all evidence we’ve collected before tells us that this is a vital part of the puzzle.

In terms of visible output, the amount of novel and amazing art work that has been generated has blown us all away. The degree of difference is huge: armed with approximately 5 statements, the number of different pieces you can produce is surprisingly large. Add in control statements and reputation? BOOM. Every student can write something that speaks to her or him and show it to other people, encouraging creativity and facilitating engagement.

From the stats side, I don’t have access to the raw stats, so it’s hard for me to give you a statistically sound answer as to who we have or have not reached. This is one of the things with working with a pre-existing platform and, yes, it bugs me a little because I can’t plot this against that unless someone has built it into the platform. But I think I can tell you some things.

I can tell you that roughly 2,000 students attempted quiz problems in the first week of the course and that over 4,000 watched a video in the first week – no real surprises, registrations are an indicator of interest, not a commitment. During that time, 7,000 students were active in the course in some way – including just writing code, discussing it and having fun in the gallery environment. (As it happens, we appear to be plateauing at about 3,000 active students but time will tell. We have a lot of post-course analysis to do.)

It’s a mistake to focus on the “drop” rates because the MOOC model is different. We have no idea if the people who left got what they wanted or not, or why they didn’t do anything. We may never know but we’ll dig into that later.

I can also tell you that only 57% of the students currently enrolled have declared themselves explicitly to be male and that is the most likely indicator that we are reaching students who might not usually be in a programming course, because that 43% of others, of whom 33% have self-identified as women, is far higher than we ever see in classes locally. If you want evidence of reach then it begins here, as part of the provision of an environment that is, apparently, more welcoming to ‘non-men’.

We have had a number of student comments that reflect positive reach and, while these are not statistically significant, I think that this also gives you support for the idea of additional reach. Students have been asking how they can save their code beyond the course and this is a good indicator: ownership and a desire to preserve something valuable.

For student comments, however, this is my favourite.

I’m no artist. I’m no computer programmer. But with this class, I see I can be both. #processingjs (Link to student’s work) #code101x .

That’s someone for whom this course had them in the right place in the classroom. After all of this is done, we’ll go looking to see how many more we can find.

I know this is long but I hope it answered your questions. We’re looking forward to doing a detailed write-up of everything after the course closes and we can look at everything.


EduTech AU 2015, Day 2, Higher Ed Leaders, “Change and innovation in the Digital Age: the future is social, mobile and personalised.” #edutechau @timbuckteeth

And heeere’s Steve Wheeler (@timbuckteeth)! Steve is an A/Prof of Learning Technologies at Plymouth in the UK. He and I have been at the same event before (CSEDU, Barcelona) and we seem to agree on a lot. Today’s cognitive bias warning is that I will probably agree with Steve a lot, again. I’ve already quizzed him on his talk because it looked like he was about to try and, as I understand it, what he wants to talk about is how our students can have altered expectations without necessarily becoming some sort of different species. (There are no Digital Natives. No, Prensky was wrong. Check out Helsper, 2010, from the LSE.) So, on to the talk and enough of my nonsense!

Steve claims he’s going to recap the previous speaker, but in an English accent. Ah, the Mayflower steps on the quayside in Plymouth, except that they’re not, because the real Mayflower steps are in a ladies’ loo in a pub, 100m back from the quay. The moral? What you expect to be getting is not always what you get. (Tourists think they have the real thing, locals know the truth.)

“Any sufficiently advanced technology is indistinguishable from magic” – Arthur C. Clarke.

Educational institutions are riddled with bad technology purchases where we buy something, don’t understand it, don’t support it and yet we’re stuck with it or, worse, try to teach with it when it doesn’t work.

Predicting the future is hard but, for educators, we can do it better if we look at:

  • Pedagogy first
  • Technology next (that fits the technology)

Steve then plugs his own book with a quote on technology not being a silver bullet.

But who will be our students? What are their expectations for the future? Common answers include: collaboration (student and staff), and more making and doing. They don’t like being talked at. Students today do not have a clear memory of the previous century, their expectations are based on the world that they are living in now, not the world that we grew up in.

Meet Student 2.0!

The average digital birth of children happens at about six months – but they can be on the Internet before they are born, via ultrasound photos. (Anyone who has tried to swipe or pinch-zoom a magazine knows why kids take to it so easily.) Students of today have tools and technology and this is what allows them to create, mash up, and reinvent materials.

What about Game Based Learning? What do children learn from playing games

Three biggest fears of teachers using technology

  • How do I make this work?
  • How do I avoid looking like an idiot?
  • They will know more about it than I do.

Three biggest fears of students

  • Bad wifi
  • Spinning wheel of death
  • Low battery

The laptops and devices you see in lectures are personal windows on the world, ongoing conversations and learning activities – it’s not purely inattention or anti-learning. Student questions on Twitter can be answered by people all around the world and that’s extending the learning dialogue out a long way beyond the classroom.

One of these is Voltaire, one is Steve Wheeler.

One of these is Voltaire, one is Steve Wheeler.

Voltaire said that we were products of our age. Walrick asks how we can prepare students for a future? Steve showed us a picture of him as a young boy, who had been turned off asking questions by a mocking teacher. But the last two years of his schooling were in Holland he went to the Philips flying saucer, which was a technology museum. There, he saw an early video conferencing system and that inspired him with a vision of the future.

Steve wanted to be an astronaut but his career advisor suggested he aim lower, because he wasn’t an American. The point is not that Steve wanted to be an astronaut but that he wanted to be an explorer, the role that he occupies now in education.

Steve shared a quote that education is “about teaching students not subjects” and he shared the awesome picture of ‘named quadrilaterals’. My favourite is ‘Bob. We have a very definite idea of what we want students to write as answer but we suppress creative answers and we don’t necessarily drive the approach to learning that we want.

Ignorance spreads happily by itself, we shouldn’t be helping it. Our visions of the future are too often our memories of what our time was, transferred into modern systems. Our solution spaces are restricted by our fixations on a specific way of thinking. This prevents us from breaking out of our current mindset and doing something useful.

What will the future be? It was multi-media, it was web, but where is it going? Mobile devices because the most likely web browser platform in 2013 and their share is growing.

What will our new technologies be? Thinks get smaller, faster, lighter as they mature. We have to think about solving problems in new ways.

Here’s a fire hose sip of technologies: artificial intelligence is on the way up, touch surfaces are getting better, wearables are getting smarter, we’re looking at remote presence, immersive environments, 3D printers are changing manufacturing and teaching, gestural computing, mind control of devices, actual physical implants into the body…

From Nova Spivak, we can plot information connectivity against social connectivity and we want is growth on both axes – a giant arrow point up to the top right. We don’t yet have a Web form that connects information, knowledge and people – i.e. linking intelligence and people. We’re already seeing some of this with recommenders, intelligent filtering, and sentiment tracking. (I’m still waiting for the Semantic Web to deliver, I started doing work on it in my PhD, mumble years ago.)

A possible topology is: infrastructure is distributed and virtualised, our interfaces are 3D and interactive, built onto mobile technology and using ‘intelligent’ systems underneath.

But you cannot assume that your students are all at the same level or have all of the same devices: the digital divide is as real and as damaging as any social divide. Steve alluded to the Personal Learning Networking, which you can read about in my previous blog on him.

How will teaching change? It has to move away from cutting down students into cloned templates. We want students to be self-directed, self-starting, equipped to capture information, collaborative, and oriented towards producing their own things.

Let’s get back to our roots:

  1. We learn by doing (Piaget, 1950)
  2. We learn by making (Papert, 1960)

Just because technology is making some of this doing and making easier doesn’t mean we’re making it worthless, it means that we have time to do other things. Flip the roles, not just the classroom. Let students’ be the teacher – we do learn by teaching. (Couldn’t agree more.)

Back to Papert, “The best learning takes place when students take control.” Students can reflect in blogging as they present their information a hidden audience that they are actually writing for. These physical and virtual networks grow, building their personal learning networks as they connect to more people who are connected to more people. (Steve’s a huge fan of Twitter. I’m not quite as connected as he is but that’s like saying this puddle is smaller than the North Sea.)

Some of our students are strongly connected and they do store their knowledge in groups and friendships, which really reflects how they find things out. This rolls into digital cultural capital and who our groups are.

(Then there was a steam of images at too high a speed for me to capture – go and download the slides, they’re creative commons and a lot of fun.)

Learners will need new competencies and literacies.

Always nice to hear Steve speak and, of course, I still agree with a lot of what he said. I won’t prod him for questions, though.


EduTech AU 2015, Day 2, Higher Ed Leaders, “Assessment: The Silent Killer of Learning”, #edutechau @eric_mazur

No surprise that I’m very excited about this talk as well. Eric is a world renowned educator and physicist, having developed Peer Instruction in 1990 for his classes at Harvard as a way to deal with students not developing a working physicist’s approach to the content of his course. I should note that Eric also gave this talk yesterday and the inimitable Steve Wheeler blogged that one, so you should read Steve as well. But after me. (Sorry, Steve.)

I’m not an enormous fan of most of the assessment we use as most grades are meaningless, assessment becomes part of a carrot-and-stick approach and it’s all based on artificial timelines that stifle creativity. (But apart from that, it’s fine. Ho ho.) My pithy statement on this is that if you build an adversarial educational system, you’ll get adversaries, but if you bother to build a learning environment, you’ll get learning. One of the natural outcomes of an adversarial system is activities like cheating and gaming the system, because people start to treat beating the system as the goal itself, which is highly undesirable. You can read a lot more about my views on plagiarism here, if you like. (Warning: that post links to several others and is a bit of a wormhole.)

Now, let’s hear what Eric has to say on this! (My comments from this point on will attempt to contain themselves in parentheses. You can find the slides for his talk – all 62MB of them – from this link on his website. ) It’s important to remember that one of the reasons that Eric’s work is so interesting is that he is looking for evidence-based approaches to education.

Eric discussed the use of flashcards. A week after Flashcard study, students retain 35%. After two weeks, it’s almost gone. He tried to communicate this to someone who was launching a cloud-based flashcard app. Her response was “we only guarantee they’ll pass the test”.

*low, despairing chuckle from the audience*

Of course most students study to pass the test, not to learn, and they are not the same thing. For years, Eric has been bashing the lecture (yes, he noted the irony) but now he wants to focus on changing assessment and getting it away from rote learning and regurgitation. The assessment practices we use now are not 21st century focused, they are used for ranking and classifying but, even then, doing it badly.

So why are we assessing? What are the problems that are rampant in our assessment procedure? What are the improvements we can make?

How many different purposes of assessment can you think of? Eric gave us 90s to come up with a list. Katrina and I came up with about 10, most of which were serious, but it was an interesting question to reflect upon. (Eric snuck

  1. Rate and rank students
  2. Rate professor and course
  3. Motivate students to keep up with work
  4. Provide feedback on learning to students
  5. Provide feedback to instructor
  6. Provide instructional accountability
  7. Improve the teaching and learning.

Ah, but look at the verbs – they are multi-purpose and in conflict. How can one thing do so much?

So what are the problems? Many tests are fundamentally inauthentic – regurgitation in useless and inappropriate ways. Many problem-solving approaches are inauthentic as well (a big problem for computing, we keep writing “Hello, World”). What does a real problem look like? It’s an interruption in our pathway to our desired outcome – it’s not the outcome that’s important, it’s the pathway and the solution to reach it that are important. Typical student problem? Open the book to chapter X to apply known procedure Y to determine an unknown answer.

Shout out to Bloom’s! Here’s Eric’s slide to remind you.

Rights reside with Eric Mazur.

Rights reside with Eric Mazur.

Eric doesn’t think that many of us, including Harvard, even reach the Applying stage. He referred to a colleague in physics who used baseball problems throughout the course in assignments, until he reached the final exam where he ran out of baseball problems and used football problems. “Professor! We’ve never done football problems!” Eric noted that, while the audience were laughing, we should really be crying. If we can’t apply what we’ve learned then we haven’t actually learned i.

Eric sneakily put more audience participation into the talk with an open ended question that appeared to not have enough information to come up with a solution, as it required assumptions and modelling. From a Bloom’s perspective, this is right up the top.

Students loathe assumptions? Why? Mostly because we’ll give them bad marks if they get it wrong. But isn’t the ability to make assumptions a really important skill? Isn’t this fundamental to success?

Eric demonstrated how to tame the problem by adding in more constraints but this came at the cost of the creating stage of Bloom’s and then the evaluating and analysing(Check out his slides, pages 31 to 40, for details of this.) If you add in the memorisation of the equation, we have taken all of the guts out of the problem, dropping down to the lowest level of Bloom’s.

But, of course, computers can do most of the hard work for that is mechanistic. Problems at the bottom layer of Bloom’s are going to be solved by machines – this is not something we should train 21st Century students for.

But… real problem solving is erratic. Riddled with fuzziness. Failure prone. Not guaranteed to succeed. Most definitely not guaranteed to be optimal. The road to success is littered with failures.

But, if you make mistakes, you lose marks. But if you’re not making mistakes, you’re very unlikely to be creative and innovative and this is the problem with our assessment practices.

Eric showed us a stress of a traditional exam room: stressful, isolated, deprived of calculators and devices. Eric’s joke was that we are going to have to take exams naked to ensure we’re not wearing smart devices. We are in a time and place where we can look up whatever we want, whenever we want. But it’s how you use that information that makes a difference. Why are we testing and assessing students under such a set of conditions? Why do we imagine that the result we get here is going to be any indicator at all of the likely future success of the student with that knowledge?

Cramming for exams? Great, we store the information in short-term memory. A few days later, it’s all gone.

Assessment produces a conflict, which Eric noticed when he started teaching a team and project based course. He was coaching for most of the course, switching to a judging role for the monthly fair. He found it difficult to judge them because he had a coach/judge conflict. Why do we combine it in education when it would be unfair or unpleasant in every other area of human endeavour? We hide between the veil of objectivity and fairness. It’s not a matter of feelings.

But… we go back to Bloom’s. The only thinking skill that can be evaluated truly objectively is remembering, at the bottom again.

But let’s talk about grade inflation and cheating. Why do people cheat at education when they don’t generally cheat at learning? But educational systems often conspire to rob us of our ownership and love of learning. Our systems set up situations where students cheat in order to succeed.

  • Mimic real life in assessment practices!

Open-book exams. Information sticks when you need it and use it a lot. So use it. Produce problems that need it. Eric’s thought is you can bring anything you want except for another living person. But what about assessment on laptops? Oh no, Google access! But is that actually a problem? Any question to which the answer can be Googled is not an authentic question to determine learning!

Eric showed a video of excited students doing a statistic tests as a team-based learning activity. After an initial pass at the test, the individual response is collected (for up to 50% of the grade), and then students work as a group to confirm the questions against an IF AT scratchy card for the rest of the marks. Discussion, conversation, and the students do their own grading for you. They’ve also had the “A-ha!” moment. Assessment becomes a learning opportunity.

Eric’s not a fan of multiple choice so his Learning Catalytics software allows similar comparison of group answers without having to use multiple choice. Again, the team based activities are social, interactive and must less stressful.

  • Focus on feedback, not ranking.

Objective ranking is a myth. The amount of, and success with, advanced education is no indicator of overall success in many regards. So why do we rank? Eric showed some graphs of his students (in earlier courses) plotting final grades in physics against the conceptual understanding of force. Some people still got top grades without understanding force as it was redefined by Newton. (For those who don’t know, Aristotle was wrong on this one.) Worse still is the student who mastered the concept of force and got a C, when a student who didn’t master force got an A. Objectivity? Injustice?

  • Focus on skills, not content

Eric referred to Wiggins and McTighe, “Understanding by Design.”  Traditional approach is course content drives assessment design. Wiggins advocates identifying what the outcomes are, formulate these as action verbs, ‘doing’ x rather than ‘understanding’ x. You use this to identify what you think the acceptable evidence is for these outcomes and then you develop the instructional approach. This is totally outcomes based.

  • resolve coach/judge conflict

In his project-based course, Eric brought in external evaluators, leaving his coach role unsullied. This also validates Eric’s approach in the eyes of his colleagues. Peer- and self-evaluation are also crucial here. Reflective time to work out how you are going is easier if you can see other people’s work (even anonymously). Calibrated peer review, cpr.molsci.ucla.edu, is another approach but Eric ran out of time on this one.

If we don’t rethink assessment, the result of our assessment procedures will never actually provide vital information to the learner or us as to who might or might not be successful.

I really enjoyed this talk. I agree with just about all of this. It’s always good when an ‘internationally respected educator’ says it as then I can quote him and get traction in change-driving arguments back home. Thanks for a great talk!

 


EduTech AU 2015, Day 2, Higher Ed Leaders, “Innovation + Technology = great change to higher education”, #edutechau

Big session today. We’re starting with Nicholas Negroponte, founder of the MIT Media Lab and the founder of One Laptop Per Child (OLPC), an initiative to create/provide affordable educational devices for children in the developing world. (Nicholas is coming to us via video conference, hooray, 21st Century, so this may or not work well in translation to blogging. Please bear with me if it’s a little disjointed.)

Nicholas would rather be here but he’s bravely working through his first presentation of this type! It’s going to be a presentation with some radical ideas so he’s hoping for conversation and debate. The presentation is broken into five parts:

  1. Learning learning. (Teaching and learning as separate entities.)
  2. What normal market forces will not do. (No real surprise that standard market forces won’t work well here.)
  3. Education without curricula. (Learning comes from many places and situations. Understanding and establishing credibility.)
  4. Where do new ideas come from? (How do we get them, how do we not get in the way.)
  5. Connectivity as a human right. (Is connectivity a human right or a means to rights such as education and healthcare? Human rights are free so that raises a lot of issues.

Nicholas then drilled down in “Learning learning”, starting with a reference to Seymour Papert, and Nicholas reflected on the sadness of the serious accident of Seymour’s health from a personal perspective. Nicholas referred to Papert’s and Minsky’s work on trying to understand how children and machines learned respectively. In 1968, Seymour started thinking about it and on April, 9, 1970, he gave a talk on his thoughts. Seymour realised that thinking about programs gave insight into thinking, relating to the deconstruction and stepwise solution building (algorithmic thinking) that novice programmers, such as children, had to go through.

These points were up on the screen as Nicholas spoke:

  1. Construction versus instruction
  2. Why reinventing the wheel is good
  3. Coding as thinking about thinking

How do we write code? Write it, see if it works, see which behaviours we have that aren’t considered working, change the code (in an informed way, with any luck) and try again. (It’s a little more complicated than that but that’s the core.) We’re now into the area of transferable skills – it appeared that children writing computer programs learned a skill that transferred over into their ability to spell, potentially from the methodical application of debugging techniques.

Nicholas talked about a spelling bee system where you would focus on the 8 out of 10 you got right and ignore the 2 you didn’t get. The ‘debugging’ kids would talk about the ones that they didn’t get right because they were analsysing their mistakes, as a peer group and as individual reflection.

Nicholas then moved on to the failure of market forces. Why does Finland do so well when they don’t have tests, homework and the shortest number of school hours per day and school days per year. One reason? No competition between children. No movement of core resources into the private sector (education as poorly functioning profit machine). Nicholas identified the core difference between the mission and the market, which beautifully summarises my thinking.

The OLPC program started in Cambodia for a variety of reasons, including someone associated with the lab being a friend of the King. OLPC laptops could go into areas where the government wasn’t providing schools for safety reasons, as it needed minesweepers and the like. Nicholas’ son came to Cambodia from Italy to connect up the school to the Internet. What would the normal market not do? Telecoms would come and get cheaper. Power would come and get cheaper. Laptops? Hmm. The software companies were pushing the hardware companies, so they were both caught in a spiral of increasing power consumption for utility. Where was the point where we could build a simple laptop, as a mission of learning, that could have a smaller energy footprint and bring laptops and connectivity to billions of people.

This is one of the reasons why OLPC is a non-profit – you don’t have to sell laptops to support the system, you’re supporting a mission. You didn’t need to sell or push to justify staying in a market, as the production volume was already at a good price. Why did this work well? You can make partnerships that weren’t possible otherwise. It derails the “ah, you need food and shelter first” argument because you can change the “why do we need a laptop” argument to “why do we need education?” at which point education leads to increased societal conditions. Why laptops? Tablets are more consumer-focused than construction-focused. (Certainly true of how I use my tech.)

(When we launched the first of the Digital Technologies MOOCs, the deal we agreed upon with Google was that it wasn’t a profit-making venture at all. It never will be. Neither we nor Google make money from the support of teachers across Australia so we can have all of the same advantages as they mention above: open partnerships, no profit motive, working for the common good as a mission of learning and collegial respect. Highly recommended approach, if someone is paying you enough to make your rent and eat. The secret truth of academia is that they give you money to keep you housed, clothed and fed while you think. )

Nicholas told a story of kids changing from being scared or bored of school to using an approach that brings kids flocking in. A great measure of success.

Now, onto Education without curricula, starting by talking public versus private. This is a sensitive subject for many people. The biggest problem for public education in many cases is the private educational system, dragging out caring educators to a closed system. Remember Finland? There are no public schools and their educational system is astoundingly good. Nicholas’ points were:

  1. Public versus private
  2. Age segregation
  3. Stop testing. (Yay!)

The public sector is losing the imperative of the civic responsibility for education. Nicholas thinks it doesn’t make sense that we still segregate by ages as a hard limit. He thinks we should get away from breaking it into age groups, as it doesn’t clearly reflect where students are at.

Oh, testing. Nicholas correctly labelled the parental complicity in the production of the testing pressure cooker. “You have to get good grades if you’re going to Princeton!” The testing mania is dominating institutions and we do a lot of testing to measure and rank children, rather than determining competency. Oh, so much here. Testing leads to destructive behaviour.

So where do new ideas come from? (A more positive note.) Nicholas is interested in Higher Ed as sources of new ideas. Why does HE exist, especially if we can do things remotely or off campus? What is the role of the Uni in the future? Ha! Apparently, when Nicholas started the MIT media lab, he was accused of starting a sissy lab with artists and soft science… oh dear, that’s about as wrong as someone can get. His use of creatives was seen as soft when, of course, using creative users addressed two issues to drive new ideas: a creative approach to thinking and consulting with the people who used the technology. Who really invented photography? Photographers. Three points from this section.

  1. Children: our most precious natural resource
  2. Incrementalism is the enemy of creativity
  3. Brain drain

On the brain drain, we lose many, many students to other places. Uni are a place to solve huge problems rather than small, profit-oriented problems. The entrepreneurial focus leads to small problem solution, which is sucking a lot of big thinking out of the system. The app model is leading to a human resource deficit because the start-up phenomenon is ripping away some of our best problem solvers.

Finally, to connectivity as a human right. This is something that Nicholas is very, very passionate about. Not content. Not laptops. Being connected.  Learning, education, and access to these, from early in life to the end of life – connectivity is the end of isolation. Isolation comes in many forms and can be physical, geographical and social. Here are Nicholas’ points:

  1. The end of isolation.
  2. Nationalism is a disease (oh, so much yes.) Nations are the wrong taxonomy for the world.
  3. Fried eggs and omelettes.

Fried eggs and omelettes? In general, the world had crisp boundaries, yolk versus white. At work/at home. At school/not at school. We are moving to a more blended, less dichotomous approach because we are mixing our lives together. This is both bad (you’re getting work in my homelife) and good (I’m getting learning in my day).

Can we drop kids into a reading environment and hope that they’ll learn to read? Reading is only 3,500 years old, versus our language skills, so it has to be learned. But do we have to do it the way that we did it? Hmm. Interesting questions. This is where the tablets were dropped into illiterate villages without any support. (Does this require a seed autodidact in the group? There’s a lot to unpack it.) Nicholas says he made a huge mistake in naming the village in Ethiopia which has corrupted the experiment but at least the kids are getting to give press conferences!

Another massive amount of interesting information – sadly, no question time!

 


EduTECH AU 2015, Day 1, Higher Ed Leaders, “Revolutionising the Student Experience: Thinking Boldly” #edutechau

Lucy Schulz, Deakin University, came to speak about initiatives in place at Deakin, including the IBM Watson initiative, which is currently a world-first for a University. How can a University collaborate to achieve success on a project in a short time? (Lucy thinks that this is the more interesting question. It’s not about the tool, it’s how they got there.)

Some brief facts on Deakin: 50,000 students, 11,000 of whom are on-line. Deakin’s question: how can we make the on-line experience as good if not better than the face-to-face and how can on-line make face-to-face better?

Part of Deakin’s Student Experience focus was on delighting the student. I really like this. I made a comment recently that our learning technology design should be “Everything we do is valuable” and I realise now I should have added “and delightful!” The second part of the student strategy is for Deakin to be at the digital frontier, pushing on the leading edge. This includes understanding the drivers of change in the digital sphere: cultural, technological and social.

(An aside: I’m not a big fan of the term disruption. Disruption makes room for something but I’d rather talk about the something than the clearing. Personal bug, feel free to ignore.)

The Deakin Student Journey has a vision to bring students into the centre of Uni thinking, every level and facet – students can be successful and feel supported in everything that they do at Deakin. There is a Deakin personality, an aspirational set of “Brave, Stylish, Accessible, Inspiring and Savvy”.

Not feeling this as much but it’s hard to get a feel for something like this in 30 seconds so moving on.

What do students want in their learning? Easy to find and to use, it works and it’s personalised.

So, on to IBM’s Watson, the machine that won Jeopardy, thus reducing the set of games that humans can win against machines to Thumb Wars and Go. We then saw a video on Watson featuring a lot of keen students who coincidentally had a lot of nice things to say about Deakin and Watson. (Remember, I warned you earlier, I have a bit of a thing about shiny videos but ignore me, I’m a curmudgeon.)

The Watson software is embedded in a student portal that all students can access, which has required a great deal of investigation into how students communicate, structurally and semantically. This forms the questions and guides the answer. I was waiting to see how Watson was being used and it appears to be acting as a student advisor to improve student experience. (Need to look into this more once day is over.)

Ah, yes, it’s on a student home page where they can ask Watson questions about things of importance to students. It doesn’t appear that they are actually programming the underlying system. (I’m a Computer Scientist in a faculty of Engineering, I always want to get my hands metaphorically dirty, or as dirty as you can get with 0s and 1s.) From looking at the demoed screens, one of the shiny student descriptions of Watson as “Siri plus Google” looks very apt.

Oh, it has cheekiness built in. How delightful. (I have a boundless capacity for whimsy and play but an inbuilt resistance to forced humour and mugging, which is regrettably all that the machines are capable of at the moment. I should confess Siri also rubs me the wrong way when it tries to be funny as I have a good memory and the patterns are obvious after a while. I grew up making ELIZA say stupid things – don’t judge me! :) )

Watson has answered 26,000 questions since February, with an 80% accuracy for answers. The most common questions change according to time of semester, which is a nice confirmation of existing data. Watson is still being trained, with two more releases planned for this year and then another project launched around course and career advisors.

What they’ve learned – three things!

  1. Student voice is essential and you have to understand it.
  2. Have to take advantage of collaboration and interdependencies with other Deakin initiatives.
  3. Gained a new perspective on developing and publishing content for students. Short. Clear. Concise.

The challenges of revolution? (Oh, they’re always there.) Trying to prevent students falling through the cracks and make sure that this tool help students feel valued and stay in contact. The introduction of new technologies have to be recognised in terms of what they change and what they improve.

Collaboration and engagement with your University and student community are essential!

Thanks for a great talk, Lucy. Be interesting to see what happens with Watson in the next generations.


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