First year course evaluation scheme

In my earlier post, I wrote:

Even where we are using mechanical or scripted human [evaluators], the hand of the designer is still firmly on the tiller and it is that control that allows us to take a less active role in direct evaluation, while still achieving our goals.

and I said I’d discuss how we could scale up the evaluation scheme to a large first year class. Finally, thank you for your patience, here it is.

The first thing we need to acknowledge is that most first-year/freshman classes are not overly complex nor heavily abstract. We know that we want to work concrete to abstract, simple to complex, as we build knowledge, taking into account how students learn, their developmental stages and the mechanics of human cognition. We want to focus on difficult concepts that students struggle with, to ensure that they really understand something before we go on.

In many courses and disciplines, the skills and knowledge we wish to impart are fundamental and transformative, but really quite straight-forward to evaluate. What this means, based on what I’ve already laid out, is that my role as a designer is going to be crucial in identifying how we teach and evaluate the learning of concepts, but the assessment or evaluation probably doesn’t require my depth of expert knowledge.

The model I put up previously now looks like this:

My role (as the notional E1) has moved entirely to design and oversight, which includes developing the E3 and E4 tests and training the next tier down, if they aren’t me.

As an example, I’ve put in two feedback points, suitable for some sort of worked output in response to an assignment. Remember that the E2 evaluation is scripted (or based on rubrics) yet provides human nuance and insight, with personalised feedback. That initial feedback point could be peer-based evaluation, group discussion and demonstration, or whatever you like. The key here is that the evaluation clearly indicates to the student how they are travelling; it’s never just “8/10 Good”. If this is a first year course then we can capture much of the required feedback with trained casuals and the underlying automated systems, or by training our students on exemplars to be able to evaluate each other’s work, at least to a degree.

The same pattern as before lies underneath: meaningful timing with real implications. To get access to human evaluation, that work has to go in by a certain date, to allow everyone involved to allow enough time to perform the task. Let’s say the first feedback is a peer-assessment. Students can be trained on exemplars, with immediate feedback through many on-line and electronic systems, and then look at each other’s submissions. But, at time X, they know exactly how much work they have to do and are not delayed because another student handed up late. After this pass, they rework and perhaps the next point is a trained casual tutor, looking over the work again to see how well they’ve handled the evaluation.

There could be more rework and review points. There could be less. The key here is that any submission deadline is only required because I need to allocate enough people to the task and keep the number of tasks to allocate, per person, at a sensible threshold.

Beautiful evaluation is symmetrically beautiful. I don’t overload the students or lie to them about the necessity of deadlines but, at the same time, I don’t overload my human evaluators by forcing them to do things when they don’t have enough time to do it properly.

As for them, so for us.

Throughout this process, the E1 (supervising evaluator) is seeing all of the information on what’s happening and can choose to intervene. At this scale, if E1 was also involved in evaluation, intervention would be likely last-minute and only in dire emergency. Early intervention depends upon early identification of problems and sufficient resources to be able to act. Your best agent of intervention is probably the person who has the whole vision of the course, assisted by other human evaluators. This scheme gives the designer the freedom to have that vision and allows you to plan for how many other people you need to help you.

In terms of peer assessment, we know that we can build student communities and that students can appreciate each other’s value in a way that enhances their perceptions of the course and keeps them around for longer. This can be part of our design. For example, we can ask the E2 evaluators to carry out simple community-focused activities in classes as part of the overall learning preparation and, once students are talking, get them used to the idea of discussing ideas rather than having dualist confrontations. This then leads into support for peer evaluation, with the likelihood of better results.

Some of you will be saying “But this is unrealistic, I’ll never get those resources.” Then, in all likelihood, you are going to have to sacrifice something: number of evaluations, depth of feedback, overall design or speed of intervention.

You are a finite resource. Killing you with work is not beautiful. I’m writing all of this to speak to everyone in the community, to get them thinking about the ugliness of overwork, the evil nature of demanding someone have no other life, the inherent deceit in pretending that this is, in any way, a good system.

We start by changing our minds, then we change the world.